I PURCHASED MY VEHICLE NEW AND WAS NOT NOTIFIED ABOUT A RECALL FOR THE TIE ROD ENDS. AFTER LEARNING OF THE RECALL I CONTACTED MY LOCAL DEALER ONLY TO DISCOVER THEY HAVE NO PARTS TO MAKE THE REPAIRS AND I AM APPROXIMATELY NUMBER 800 ON THE WAITING LIST. THIS RECALL IS A SAFETY ISSUE AND I FEEL THE MANUFACTURER SHOULD BE FORCED T…
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I PURCHASED MY VEHICLE NEW AND WAS NOT NOTIFIED ABOUT A RECALL FOR THE TIE ROD ENDS. AFTER LEARNING OF THE RECALL I CONTACTED MY LOCAL DEALER ONLY TO DISCOVER THEY HAVE NO PARTS TO MAKE THE REPAIRS AND I AM APPROXIMATELY NUMBER 800 ON THE WAITING LIST. THIS RECALL IS A SAFETY ISSUE AND I FEEL THE MANUFACTURER SHOULD BE FORCED TO QUIT DRAGGING THEIR FEET AND GET THE NECESSARY PARTS TO THE LOCAL DEALERS FOR INSTALLATION. IT DOESN'T TAKE THIS LONG FOR THEM TO BUILD THOUSANDS OF COMPLETE VEHICLES. *TR
NHTSA ODI #10630237
Mileage unknown · Sep 2, 2014
Steering
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE C…
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TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10630073
Mileage unknown · Aug 29, 2014
Steering
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS ADDED TO A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/09…
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TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS ADDED TO A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/09/2014*LJ UPDATED 3/25/2015 *JS
NHTSA ODI #10629315
30,000 miles · Aug 25, 2014
SteeringSuspension
RECEIVED RECALL NOTICE ON TIE ROD ENDS COULD FAIL TOOK VEHICLE IN TO STEVE LANDERS DODGE IN LITTLE ROCK AR AND WAS TOLD PARTS ARE ON REORDER FROM FACTORY AND THEY ONLY RECEIVE PARTS TO FIX 4 TRUCKS A MONTH THAT THEY WOULD CALL ME WHEN MY TIME COMES UP ON WAITING LIST NEVER GOT THE CALL CARRIED TRUCK IN TODAY 8/25/2014 THEY SAID…
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RECEIVED RECALL NOTICE ON TIE ROD ENDS COULD FAIL TOOK VEHICLE IN TO STEVE LANDERS DODGE IN LITTLE ROCK AR AND WAS TOLD PARTS ARE ON REORDER FROM FACTORY AND THEY ONLY RECEIVE PARTS TO FIX 4 TRUCKS A MONTH THAT THEY WOULD CALL ME WHEN MY TIME COMES UP ON WAITING LIST NEVER GOT THE CALL CARRIED TRUCK IN TODAY 8/25/2014 THEY SAID THEY REPLACED PARTS BUT CANNOT ALIGN FRONT END DUE TO BALL JOINTS ARE BAD TRUCK NOW HAS 42950 MILES TRUCK IS DANGEROUS TO DRIVE NOW IT PULLS TO THE RIGHT REAL BAD AND TRUCK IS ALL OVER THE ROAD THEY WILL NOT COVER UNDER WARRANTY OR RECALL BECAUSE MILEAGE IS PAST WARRANTY THIS IS DANGEROUS MAY CAUSE ACCIDENT PRIOR TO HAVING THIS DONE WHEN RECALL WAS GIVEN IT ONLY HAD 30000 MILES BUT DUE TO DELAYS IN GETTING PARTS IT IS PAST WARRANTY THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE AND VERY DANGEROUS SOME ONE IS GOING TO GET HURT IF THIS PROBLEM IS NOT CORRECTED ON THESE VEHICLES . *TR
NHTSA ODI #10628261
45,000 miles · Aug 21, 2014
Steering
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 10 MPH, THE CONTACT COULD NO LONGER STEER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DRAG LINK BUSHING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFAC…
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TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 10 MPH, THE CONTACT COULD NO LONGER STEER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DRAG LINK BUSHING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED THE COMPANY IS IN POSSESSION OF FOUR DODGE 3500 TRUCKS. EACH TRUCK, WAS RECALLED UNDER THE STEERING RECALL, WHERE THE LEFT OUTER TIE ROD WAS REPLACED. IN ADDITION TO THE RECALL, THERE WERE FAILURES TO OTHER PARTS OF THE STEERING. ONE OF THE TRUCKS HAD TO BE TOWED ON AUGUST 25, 2014, BECAUSE THE BOLT SHEARED OFF THE PITMAN ARM END OF THE DRAG LINK. A PREVIOUS FAILURE OCCURRED ON AUGUST 9, 2014. UPDATED 09/25/14
NHTSA ODI #10627146
Mileage unknown · Aug 20, 2014
Steering
2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED THE RIGHT FRONT OUTER TIRE, WAS WEARING PREMATURELY. *JB
NHTSA ODI #10625679
Mileage unknown · Aug 8, 2014
Steering
I WAS NOTIFIED BY LETTER CONCERNING RECALL N49 / NHTSA 13V-529 IN DECEMBER 2013 TO SETUP AN APPOINTMENT WITH THE LOCAL DEALER AFTER JANUARY 6, 2014. AT FIRST, I WAS TOLD "NO PARTS, TRY AGAIN IN 2 WEEKS", THEN "NO PARTS, COME BACK AT END OF FEBRUARY", THEN "NO PARTS, WE'VE PUT YOU ON THE LIST, YOU'LL GET CALLED WHEN WE KNOW MORE…
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I WAS NOTIFIED BY LETTER CONCERNING RECALL N49 / NHTSA 13V-529 IN DECEMBER 2013 TO SETUP AN APPOINTMENT WITH THE LOCAL DEALER AFTER JANUARY 6, 2014. AT FIRST, I WAS TOLD "NO PARTS, TRY AGAIN IN 2 WEEKS", THEN "NO PARTS, COME BACK AT END OF FEBRUARY", THEN "NO PARTS, WE'VE PUT YOU ON THE LIST, YOU'LL GET CALLED WHEN WE KNOW MORE". AFTER WAITING 3 MONTHS OF NOT HEARING ANYTHING, I STOPPED BY THE LOCAL DEALERSHIP AGAIN JUST TO GET "WE LOST THE LIST, BUT HAVE A PALLET OF PARTS; HOWEVER THEY ARE CONFIRMED FOR THE LOCAL MILITARY VEHICLE FLEET THAT WAS BROUGHT IN LAST WEEK. WE'LL CALL YOU IF AND WHEN WE GET SOMETHING, BUT IT COULD BE ANOTHER YEAR." I HAVE PUT 14000 MILES ON THE TRUCK IN ALL SORTS OF SITUATIONS THAT COULD RESULT IN A FAILURE AND DRIVE AT LEAST 100 MILES A DAY. THE CUSTOMER SERVICE AFFILIATED WITH THIS RECALL IS ABYSMAL AT BEST. THE RECALL ASSISTANCE CENTER HAS BEEN OF NO ASSISTANCE IN GETTING THE REPAIRS HANDLED. *TR
NHTSA ODI #10621017
Mileage unknown · Aug 7, 2014
Steering
TL * THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. DUE TO THE HIGH DEMAND AND MAGNITUDE OF THE RECALL, THE DEALER STATED THAT THEY COULD NOT SUPPLY THE PART IN A TIMELY MANNER. THE CONTACT HAD …
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TL * THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. DUE TO THE HIGH DEMAND AND MAGNITUDE OF THE RECALL, THE DEALER STATED THAT THEY COULD NOT SUPPLY THE PART IN A TIMELY MANNER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10619553
Mileage unknown · Aug 6, 2014
Steering
WE HAVE TRIED TO HAVE RECALL COMPLETED FOR 6 MONTHS WITH NO SUCCESS. THIS IS A COMPANY WORK TRUCK THAT IS DRIVEN HARD EVERYDAY AND ON THE ROAD 6 HOURS A DAY. WE HAVE 2 MORE UNITS IN OUR FLEET AND HAVE NOT HAD ANY SUCCESS GETTING RECALLS CCOMPLETED ON ANY OF THE VEHICLES. *TR
NHTSA ODI #10619413
Mileage unknown · Jul 30, 2014
Steering
RECEIVED SAFETY RECALL FROM DODGE ABOUT STEERING. THE RECALL STATES THAT THE DEALER "WILL REPAIR" THE VEHICLE. TO DO THIS THE DEALER "WILL REPLACE STEERING COMPONENTS". LEE DODGE IN WESTBROOK MAINE, WANTS ME TO BRING THE TRUCK TO THEM SO THE SERVICE WRITER CAN LOOK UNDER THE TRUCK TO "DETERMINE" IF IT NEEDS REPAIR!! THE RECALL N…
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RECEIVED SAFETY RECALL FROM DODGE ABOUT STEERING. THE RECALL STATES THAT THE DEALER "WILL REPAIR" THE VEHICLE. TO DO THIS THE DEALER "WILL REPLACE STEERING COMPONENTS". LEE DODGE IN WESTBROOK MAINE, WANTS ME TO BRING THE TRUCK TO THEM SO THE SERVICE WRITER CAN LOOK UNDER THE TRUCK TO "DETERMINE" IF IT NEEDS REPAIR!! THE RECALL NOTICE HAS ALREADY TOLD ME THAT THE TRUCK DOES INDEED NEED REPLACEMENT PARTS. ARE WE TO DRIVE THE TRUCK UNTIL AN ACCIDENT HAPPENS? *TR
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Consequence & remedy
Consequence: Wheel separation can cause a vehicle crash.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence & remedy
Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence & remedy
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Additional source detail variants (2)
Fuel System, Diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Engine And Engine Cooling:engine:diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Consequence & remedy
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.
Consequence & remedy
Consequence: An unexpected loss of power transfer may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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