NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
29 reportsClear category filterMileage unknown · Mar 3, 2015
Fuel/propulsion System
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DI…
Read full complaint
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA ODI #10691856
Mileage unknown · Mar 2, 2015
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UND…
Read full complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY HAD ALSO INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10691486
60,000 miles · Feb 25, 2015
Electrical SystemFuel/propulsion SystemSteering
RECALLS: P65 DIESEL FUEL HEATER, POTENTIAL FUEL LEAK AND FIRE. RAM DOES NOT HAVE PARTS TO FIX, REFUSES LOANER VEHICLE UNTIL PARTS ARE AVALIABLE. VEHICLE NOT SAFE TO DRIVE N49 LEFT TIE ROD, REQUESTED APPOINTMENT TO HAVE REPAIRED APPOINTMENT NEVER MADE BY DEALER. EMMISSION CONTROL PROBLEMS RELATED TO O2 SENSORS AND WIRI…
Read full complaint
RECALLS: P65 DIESEL FUEL HEATER, POTENTIAL FUEL LEAK AND FIRE. RAM DOES NOT HAVE PARTS TO FIX, REFUSES LOANER VEHICLE UNTIL PARTS ARE AVALIABLE. VEHICLE NOT SAFE TO DRIVE N49 LEFT TIE ROD, REQUESTED APPOINTMENT TO HAVE REPAIRED APPOINTMENT NEVER MADE BY DEALER. EMMISSION CONTROL PROBLEMS RELATED TO O2 SENSORS AND WIRING, PAID $387 TO HAVE REPAIRS MADE, NOT REPAIRED AND NOT UNDER WARRANTY ACCORDING TO RAM. ENGINE STOPS RUNNING REQUIRES CODE CLEARING THRU OBD2 SYSTEM TO GET RUNNING OUT OF "LIMP" MODE. DEALERS AWARE OF ISSUES, MULTIPLE TSB, BUT NO FIX WORKS.
NHTSA ODI #10690526
156,894 miles · Feb 23, 2015
Fuel/propulsion System
I WAS TOWING A 5TH WHEEL AND THE CHECK ENG. LIGHT COME ON AND THE TRUCK STALLED WHENT FROM 60MPH. TO 30 MPH. I STOPED FOR THE NIGHT IN THE MORNING I GOT IT TO HOLIDAY DODGE IN AUSTIN MN. AND WAS TOLD THE A CODE OF P0087 WAS ON AND IT WAS A LOW FUEL RAIL PERSSURE. BUT THE PART NEED WAS ON BACK ORDER AND NO DODGE SHOPE HAD ONE IT …
Read full complaint
I WAS TOWING A 5TH WHEEL AND THE CHECK ENG. LIGHT COME ON AND THE TRUCK STALLED WHENT FROM 60MPH. TO 30 MPH. I STOPED FOR THE NIGHT IN THE MORNING I GOT IT TO HOLIDAY DODGE IN AUSTIN MN. AND WAS TOLD THE A CODE OF P0087 WAS ON AND IT WAS A LOW FUEL RAIL PERSSURE. BUT THE PART NEED WAS ON BACK ORDER AND NO DODGE SHOPE HAD ONE IT WOULD TAKE 4 TO 6 WEEKS TO GET ONE. AFTER THIS REPAIR WAS DONE IT HAS BEEN INTO DODGE 8 TIME FOR THE SAME THING AND HAS COST ME A LOT. BUT I STELL DON'T HAVE A SEFE TRUCK. ITS NOT SAFE DO TO THE TRUCK RUNING AT 60MPH THEN DROPING TO 30MPH OR NOT RUNING AT ALL. TOWING A TRAILER AND THE ENG. STOPS ON THE INTERSTATE TRYING TO GET THE TRUCK AND TRAILER OFF THE HIGHWAY WITH NO POWER IS NOT SAFE.
NHTSA ODI #10689909
25,000 miles · Feb 14, 2015
Fuel/propulsion System
IN DECEMBER, I RECEIVED THE P65 FUEL HEATER ELECTRICAL CONNECTOR RECALL WHICH WARNS OF A FUEL LEAK AND RISK OF FIRE. IT IS NOW FEBRUARY AND PARTS ARE STILL NOT AVAILABLE TO FIX THIS AND AVOID THE FIRE RISK. IF CHRYSLER CAN COME UP WITH THE PARTS TO SUPPLY THEIR PRODUCTION LINES, WHY CAN'T CHRYSLER COME UP WITH THE PARTS …
Read full complaint
IN DECEMBER, I RECEIVED THE P65 FUEL HEATER ELECTRICAL CONNECTOR RECALL WHICH WARNS OF A FUEL LEAK AND RISK OF FIRE. IT IS NOW FEBRUARY AND PARTS ARE STILL NOT AVAILABLE TO FIX THIS AND AVOID THE FIRE RISK. IF CHRYSLER CAN COME UP WITH THE PARTS TO SUPPLY THEIR PRODUCTION LINES, WHY CAN'T CHRYSLER COME UP WITH THE PARTS FOR THE RECALL? BASED ON THIS RECALL AND OTHER CHRYSLER RECALLS, THE DELAYS PROCURING RECALL PARTS WHILE SUPPLYING PRODUCTION LINE PARTS APPEARS TO BE A DELIBERATE STRATEGY BY CHRYSLER TO DELAY OR AVOID THE EXPENSE OF IMPLEMENTING RECALLS. *TR
NHTSA ODI #10683478
Mileage unknown · Feb 12, 2015
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE FOR THREE MONTHS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR …
Read full complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE FOR THREE MONTHS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10682949
124,000 miles · Nov 5, 2014
Fuel/propulsion SystemPower TrainService Brakes
MY DRIVER WAS TRAVELING AT 80 MPH IN CRUISE CONTROL WHEN HE STARTED TO NOTICE A VIBRATION FROM THE TRUCK THAT WAS SHAKING THE MIRRORS. HE TOOK THE VEHICLE OUT OF CRUISE CONTROL AND STARTED TO DECELERATE. AT APPROXIMATELY 70 MPH A LARGE BANG WAS HEARD FROM BENEATH THE VEHICLE AND THE FRONT END OF THE TRUCK WAS LIFTED OFF OF THE P…
Read full complaint
MY DRIVER WAS TRAVELING AT 80 MPH IN CRUISE CONTROL WHEN HE STARTED TO NOTICE A VIBRATION FROM THE TRUCK THAT WAS SHAKING THE MIRRORS. HE TOOK THE VEHICLE OUT OF CRUISE CONTROL AND STARTED TO DECELERATE. AT APPROXIMATELY 70 MPH A LARGE BANG WAS HEARD FROM BENEATH THE VEHICLE AND THE FRONT END OF THE TRUCK WAS LIFTED OFF OF THE PAVEMENT. THIS CAUSED THE VEHICLE TO BE TURNED SLIGHTLY SIDEWAYS WHEN IT CAME BACK DOWN INTO CONTACT WITH THE PAVEMENT WHILE TRAVELING AT 70 MPH! THANKFULLY MY DRIVER WAS ABLE TO CORRECT THE VEHICLE STRAIGHT BUT WHEN HE PUSHED ON THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR. HE WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND EVENTUALLY BRING IT TO A STOP. PARTS FROM THE TRUCK HAD BEEN STREWN DOWN THE INTERSTATE OVER APPROXIMATELY 200 YDS. THERE WAS A VEHICLE TRAVELING BEHIND MY DRIVER AT THE TIME OF THE INCIDENT BUT LUCKILY THEY WERE FAR ENOUGH BEHIND THAT THEY WERE ABLE TO TAKE EVASIVE ACTIONS TO AVOID ANY FLYING DEBRIS. THANKFULLY THERE WERE NO INJURIES OR AFTER INCIDENT ACCIDENTS THAT OCCURRED THOUGH I WOULD ATTRIBUTE THIS TO THE ALERT AND RESPONSIVE DRIVING OF BOTH MY DRIVER AND THE DRIVER OF THE VEHICLE BEHIND HIM. HAD THERE BEEN A VEHICLE DIRECTLY BEHIND OR TO THE SIDE OF HIM THERE COULD HAVE BEEN A MAJOR ACCIDENT POSSIBLY RESULTING IN INJURIES OR DEATH. THIS VEHICLE WAS TOWED TO A DODGE RAM DEALER WHERE WE WERE INFORMED THAT THE FRONT DRIVE SHAFT WAS THE PART THAT FAILED. WE WERE INFORMED BY DEALER PERSONNEL THAT THIS DRIVE SHAFT HAS A JOINT THAT IS NON-SERVICEABLE NOR EASILY INSPECTED AND THAT THIS WAS THE ROOT CAUSE OF THE FAILURE. OTHER PARTS THAT WERE EFFECTED WERE THE TRANSFER CASE (THE CASE WAS BROKEN IN TWO PIECES AND THE INTERNALS WERE BLOWN OUT), TRANSMISSION CRACKED BEYOND REPAIR, BRAKE LINES HAD BEEN SEVERED, FUEL LINES HAD BEEN SEVERED AND A HOLE WAS PUNCHED THROUGH THE CAB BOTTOM INTO THE PASSENGER AREA. *TR
NHTSA ODI #10652823
156,894 miles · Apr 10, 2014
Fuel/propulsion System
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE HAULING A TRAILER AT 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER REPLACED THE PRESSURE RELIEF VALVE, THE FUEL FILTER TWICE, TH…
Read full complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE HAULING A TRAILER AT 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER REPLACED THE PRESSURE RELIEF VALVE, THE FUEL FILTER TWICE, THE FUEL PUMP WAS REPLACED THREE TIMES, THE FUEL CANISTER HOUSING WAS REPLACED FOUR TIMES, AND THE SOFTWARE WAS UPDATED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,894 AND THE CURRENT MILEAGE WAS 177,000.
NHTSA ODI #10578877
12,000 miles · Dec 7, 2013
EngineFuel/propulsion SystemSuspension
I PULL A LIGHT WEIGHT 40' GOOSENECK TRAILER, AND WHILE DRIVING I NOTICED THE FUEL MILEAGE DROPPED TREMENDOUSLY AND THE COOLANT TEMP STAYED AROUND 220DEG AND I NOTICED A HORRIBLE LOSS OF POWER WHICH WOULD NOT LET ME DRIVE ANY FASTER THAN AROUND 40-45MPH! I TOOK IT TO THE DEALERSHIP AND THEY PERFORMED A BOOST TEST ON THE TURBO AND…
Read full complaint
I PULL A LIGHT WEIGHT 40' GOOSENECK TRAILER, AND WHILE DRIVING I NOTICED THE FUEL MILEAGE DROPPED TREMENDOUSLY AND THE COOLANT TEMP STAYED AROUND 220DEG AND I NOTICED A HORRIBLE LOSS OF POWER WHICH WOULD NOT LET ME DRIVE ANY FASTER THAN AROUND 40-45MPH! I TOOK IT TO THE DEALERSHIP AND THEY PERFORMED A BOOST TEST ON THE TURBO AND SAID THAT IT'S SUPPOSED TO PRODUCE 32 POUNDS OF BOOST BUT MINE WAS ONLY PRODUCING 26 POUNDS OF BOOST, AND THEN I WAS INFORMED THEY COULD NOT JUSTIFY REPLACING THE TURBO BECAUSE IT HAS NOT THROWN A CODE ON THE INSTRUMENT PANEL, WELL IF YOU TELL ME IT'S SUPPOSED TO PRODUCE ONE NUMBER AND IT'S DOING ANOTHER THEN I BELIEVE THAT'S ENOUGH JUSTIFICATION TO REPLACE THE PART BEINGS I PAID $50,000 FOR A BRAND NEW TRUCK! THE LOSS OF POWER CAUSES TRAFFIC BACK-UPS EVEN IF I'M IN THE SLOW LANE! THE TEMP OUT OF THE EXHAUST REACHES 800DEG'S AND MELTS MY MUDFLAP AND HAS CAUSED IT TO START SMOLDERING AFTER I COME TO A COMPLETE STOP! I WAS LATER INFORMED ABOUT THE "RE-GEN" PROCESS AND WAS TOLD IT WOULD KICK IN AND OUT OF "RE-GEN" BUT I DON'T BELIEVE MINE HAS CAME OUT OF RE-GEN BEINGS I'M STILL GETTING 5MPH WITH OR WITHOUT A TRAILER! THE ENGINE LIGHT AND ABS LIGHT COMES ON NUMEROUS TIMES A DAY AN THEN GO OFF AND NOW THE ENGINE LIGHT STAYS ON ALL THE TIME! THIS IS A BRAND NEW DODGE 3500 6.7L TURBO DIESEL 4X4. *TR
NHTSA ODI #10555154
Official recalls
8May 27, 2021
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Consequence & remedy
Consequence: Wheel separation can cause a vehicle crash.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Dec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Oct 13, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Jul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence & remedy
Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence & remedy
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Additional source detail variants (2)
Fuel System, Diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Engine And Engine Cooling:engine:diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Nov 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Consequence & remedy
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
Aug 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.
Consequence & remedy
Consequence: An unexpected loss of power transfer may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
Illustration