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2011 Dodge RAM 3500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Dodge RAM 3500 do not stand out strongly from the model-year median of 124.5.

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When problems were reported

Mileage at the reported incident

108 reports with mileage · 117 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports5 fire reports4 injury reports

Steering complaints

164 reports
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78,000 miles · Jan 27, 2017
Steering

POWER STEERING ASSIST IS NOT WORKING. WHEN YOUR MOVING SLOW IN THE VIHICLE IT'S VERY HARD TO TURN THE STEERING WHEEL, WHEN I TOOK MY DODGE RAM 3500 IN FOR AN OIL CHANGE THE DEALERSHIP SAID THAT IT WAS BECAUSE THE POWER STEERING ASSIST IS NOT WORKING AND THAT IS WHY YOU ARE UNABLE TO TURN THE WHEEL WHILE SITTING OR MOVING VERY SL…

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POWER STEERING ASSIST IS NOT WORKING. WHEN YOUR MOVING SLOW IN THE VIHICLE IT'S VERY HARD TO TURN THE STEERING WHEEL, WHEN I TOOK MY DODGE RAM 3500 IN FOR AN OIL CHANGE THE DEALERSHIP SAID THAT IT WAS BECAUSE THE POWER STEERING ASSIST IS NOT WORKING AND THAT IS WHY YOU ARE UNABLE TO TURN THE WHEEL WHILE SITTING OR MOVING VERY SLOW. SO IT MAKES IT ALMOST IMPOSSIBLE TO PULL OUT OF A PARKING SPOT. I'M A DISABLED PERSON SO IT'S VERY DIFFICULT TO PULL IN AND OUT OF PARKING SPOTS, SO I DRIVE AROUND TO FIND SPOTS THAT CAN BE PULLED STRAIGHT INTO AND OUT OF.

NHTSA ODI #10947984

120,000 miles · Jan 16, 2017
SteeringCrashInjury

TRAVELING AT APPROXIMATLY 45 MPH ON SMOOTH PAVED ROAD. SUDDENLY SHOT TO LEFT INTO ONCOMING TRAFFIC. RESULTING IN SERIOUS INJURY. IT ALSO FELT AS IF THERE WAS A SUDDEN ACCELERATION. HOWEVER, EVERTHING OCCURRED IN AN INSTANT. SO, ACCELERATION MAY JUST BE PERCEIVED. WITNESS, FOLLOWING DESCRIBED SAME WAY TO PD.

NHTSA ODI #10945592

36,000 miles · Sep 22, 2016
SteeringSuspensionWheels

WHILE DRIVING AT SPEEDS BETWEEN 50-70 MPH I HAVE RUN ACROSS SMALL BUMPS OR HOLES THAT CAUSE EITHER FRONT WHEEL TO SHAKE UNCONTROLLABLY CAUSING ME TO HAVE TO REDUCE SPEED DRAMATICALLY OR EVEN STOP TO GET IT BACK UNDER CONTROL. I UNDERSTAND THIS IS CALLED THE "DODGE DEATH WOBBLE".

NHTSA ODI #10908755

75,000 miles · Jul 26, 2016
Steering

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT THE TIE ROD AND BALL STUD FAILED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE REVERSING AT APPROXIMATELY 5 MPH AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A …

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TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT THE TIE ROD AND BALL STUD FAILED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE REVERSING AT APPROXIMATELY 5 MPH AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A LOUD POP NOISE AND OBSERVED THAT THE TIE ROD FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

NHTSA ODI #10888616

100,000 miles · Jan 26, 2016
Steering

THE STEERING WHEEL COMES OFF WHILE DRIVING.

NHTSA ODI #10822197

100,000 miles · Oct 9, 2015
Electrical SystemFuel/propulsion SystemSteering

WE WERE MADE AWARE OF THE THREE (3) RECALLS AND POSSIBLE BUYBACK ON OUR 2011 DODGE RAM 3500 TRUCK BY "WORD OF MOUTH"! WE WERE NEVER CONTACTED ABOUT THE RECALLS OR THE CONSENT ORDER-----WE ACCIDENTALLY FOUND OUT! WE HAVE HAD SMOKE COMING FROM THE ENGINE COMPARTMENT TWICE, ONCE WHILE…

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WE WERE MADE AWARE OF THE THREE (3) RECALLS AND POSSIBLE BUYBACK ON OUR 2011 DODGE RAM 3500 TRUCK BY "WORD OF MOUTH"! WE WERE NEVER CONTACTED ABOUT THE RECALLS OR THE CONSENT ORDER-----WE ACCIDENTALLY FOUND OUT! WE HAVE HAD SMOKE COMING FROM THE ENGINE COMPARTMENT TWICE, ONCE WHILE REFUELING AND ONCE WHILE THE TRUCK WAS IN MOTION. WE HAVE NOTICED A BAD AND DANGEROUS VIBRATION FROM THE STEERING! EVEN THOUGH WE CONTACTED FCA REGARDING THESE PROBLEMS, AND MY REQUEST FOR A COPY OF THE BUYBACK LETTER, I HAVE RECEIVED NOTHING EXCEPT COPIES OF THE THREE (3) RECALLS, WITH N49 BEING NOTED AS THE MOST DANGEROUS! FCA PUT ME IN TOUCH WITH THE FCA RESOLUTION CENTER, WHICH IS A 3RD PARTY VENDOR FOR FCA, AND THEY ARE GIVING ME THE "RUN A ROUND"! TWO DIFFERENT PEOPLE THERE HAVE GIVEN ME TWO DIFFERENT SETS OF "THINGS" THEY WILL NEED IN ORDER TO MAKE AN OFFER ON OUR AFFECTED TRUCK. I'M GOING TO HAVE TO RETAIN AN ATTORNEY TO GET ANY KIND OF BUYBACK ON OUR VEHICLE. IT IS MY BELIEF THAT FCA HAS NO INTENTION OF BUYING BACK THESE VEHICLES! I HAVE BEEN IN TOUCH WITH FCA SINCE JULY 28TH, TO NO AVAIL!

NHTSA ODI #10781053

Mileage unknown · Oct 6, 2015
Air BagsEngineSteering

DRIVING ON HIGHWAY AT 55 MPH, TRUCK SHUTS OFF, DOES AND LOSE CONTROL. STARTS BACK UP BUT DOES IT AGAIN.

NHTSA ODI #10780413

30,000 miles · Sep 9, 2015
SteeringSuspension

A WEEK AFTER PURCHASING THIS VEHICLE, MY WIFE COMPLAINED ABOUT THE STEERING NOT FEELING RIGHT. AS I CONTINUE TO USE THE VEHICLE I NOTICE SOME VIBRATION ON THE STEERING WHEEL, BUT DIDN'T THINK MUCH OF IT BEING A PROBLEM BECAUSE THIS IS OUR FIRST PICKUP TRUCK AND THE STEREOTYPE IS ALL PICKUP TRUCKS RIDE RUFF. NOW SOME TIME HAVE …

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A WEEK AFTER PURCHASING THIS VEHICLE, MY WIFE COMPLAINED ABOUT THE STEERING NOT FEELING RIGHT. AS I CONTINUE TO USE THE VEHICLE I NOTICE SOME VIBRATION ON THE STEERING WHEEL, BUT DIDN'T THINK MUCH OF IT BEING A PROBLEM BECAUSE THIS IS OUR FIRST PICKUP TRUCK AND THE STEREOTYPE IS ALL PICKUP TRUCKS RIDE RUFF. NOW SOME TIME HAVE PAST AND A FEW THOUSAND MILES LATER THE STEERING VIBRATION IS GETTING WORSE AND NOW I'M STARTING TO SUSPECT SOMETHING IS WRONG. AS I WENT UNDERNEATH THE VEHICLE TO CHECK THE FRONT SUSPENSION I NOTICE THE NEW TIRES WHICH CAME WITH THE VEHICLE WHEN PURCHASE WAS COMPLETELY WORN ON THE INSIDE THREADS AFTER 8K MILES. I DID SOME RESEARCH ON THE NET TO FIND OUT THAT A LOT OF USERS OF THIS VEHICLE ARE EXPERIENCING WHAT'S KNOWN AS THE (DEPTH WOBBLE). I FIRST CALLED DODGE MFG. AND COMPLAINED ABOUT THIS ISSUE AND THEY INFORM ME THAT THIS IS AN ONGOING ISSUE. THEY TOLD ME TO BRING TO A DEALER AND GAVE ME A CASE #. I BROUGHT THE VEHICLE BACK TO THE DEALER WHERE IT WAS PURCHASED. ALL THEY DID WAS A WHEEL ALIGNMENT WHICH THEY CHARGE ME AND SAID THEY WOULDN'T REPLACE THE TIRES. WELL THIS VEHICLE IS STILL DOING THE SAME THING! ONLY 40K MILES ON THIS VEHICLE AND WE REALLY ARE NOT HAPPY CAMPERS!

NHTSA ODI #10762440

69,000 miles · Sep 8, 2015
Service BrakesSteering

WHILE HAULING A LARGE LOAD OF HAY, I WAS TRAVELING AT LESS THAN 10MPH AS I WAS APPLYING THE BRAKES TO SLOW THE VEHICLE TO MAKE A RIGHT HAND TURN ON TO ANOTHER ROAD. WHEN I APPLIED THE BRAKES THE STEERING COMPLETELY WENT AWAY AND THE VEHICLE WOULD NOT TURN AT ALL. THE BRAKE PEDDLE WAS VERY STIFF AND THE BRAKES WERE NOT VERY RESPO…

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WHILE HAULING A LARGE LOAD OF HAY, I WAS TRAVELING AT LESS THAN 10MPH AS I WAS APPLYING THE BRAKES TO SLOW THE VEHICLE TO MAKE A RIGHT HAND TURN ON TO ANOTHER ROAD. WHEN I APPLIED THE BRAKES THE STEERING COMPLETELY WENT AWAY AND THE VEHICLE WOULD NOT TURN AT ALL. THE BRAKE PEDDLE WAS VERY STIFF AND THE BRAKES WERE NOT VERY RESPONSIVE. I WAS ABLE TO GET THE TRUCK STOPPED AS I WAS HEADING TOWARD ANOTHER VEHICLE ON THE ROAD. AFTER COMING TO A COMPLETE STOP AND BACKING THE VEHICLE UP THE STEERING RETURNED AND I WAS ABLE TO MAKE THE TURN. I TRAVELED APPROXIMATELY 2 MILES DOWN THE ROAD TO MY DESTINATION AT A VERY SLOW SPEED AND WHEN I APPLIED THE BRAKES TO TURN I LOST ALL STEERING AGAIN AND THE BRAKE PEDDLE WAS VERY STIFF AND NOT VERY RESPONSIVE. I PARKED THE VEHICLE AND HAVE NOT MOVED IT.

NHTSA ODI #10762200

35,000 miles · Aug 22, 2015
Steering

HAVE EXPERIENCED A WOBBLE IN THE STEERING SINCE NEW, ESPECIALLY WHEN BACKING. DEALER COULD NEVER DUPLICATE IT. WHILE BACKING TO THE RIGHT IN JULY IT REPEATED, FEELING LIKE A WHEEL WAS LOOSE. AGAIN, ON THE HIGHWAY ON A RIGHT HAND RAMP AT APPROXIMATELY 40MPH IT WAS SO SEVERE I HAD TO SLOW DOWN TO 15 MPH TO REGAIN CONTROL. EV…

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HAVE EXPERIENCED A WOBBLE IN THE STEERING SINCE NEW, ESPECIALLY WHEN BACKING. DEALER COULD NEVER DUPLICATE IT. WHILE BACKING TO THE RIGHT IN JULY IT REPEATED, FEELING LIKE A WHEEL WAS LOOSE. AGAIN, ON THE HIGHWAY ON A RIGHT HAND RAMP AT APPROXIMATELY 40MPH IT WAS SO SEVERE I HAD TO SLOW DOWN TO 15 MPH TO REGAIN CONTROL. EVERY RIGHT HAND TURN AFTERWARDS IT REPEATED, EVENTUALLY DOING IT IN BOTH RIGHT AND LEFT LANE CHANGES. DEALER INSPECTED AND DETERMINED THE FRONT STABILIZER WAS DEFECTIVE AND WAS REPLACED. TEST DRIVE INDICATED A SLIGHT WOBBLE, BUT IMPROVED. THE FOLLOWING WEEK THE PROBLEM RETURNED. I PARKED THE TRUCK AS UNSAFE AND CONTACTED THE DEALER AND TOOK IT IN ON THE NEXT MONDAY. UPON INSPECTION THE MECHANIC "COULD NOT DUPLICATE THE PROBLEM". I REFUSED TO TAKE IT BACK UNTIL THEY CORRECTED. THE DEALER KEPT IT UNTIL THURSDAY WHEN THEY THEN STATE THEY COULD NOW FEEL THE WOBBLE AND THE MECHANIC THOUGHT IT WAS THE FRONT AXLE HUBS AND PARTS WERE ORDERED. THE TRUCK WAS FINISHED ON THAT FRIDAY. THEY DEALER STATED THE FRONT DRIVE SHAFT U JOINTS WERE BOTH FROZEN AND WERE REPLACED. NOTE THERE IS A NOTICE ON THE ENGINE COWLING STATING THOSE JOINTS HAD TO BE REGULARLY LUBRICATED USING A NEEDLE GREASE FITTING. THE DEALER PERFORMING THE SERVICE SAYS IT IS IMPOSSIBLE TO REACH THE SPOT WITHOUT DISASSEMBLY OF THE TRUCK FRAME. EVEN THOUGH RAM TRAINED MECHANICS AT DEALERS PERFORMED THE LUB PER THE SERVICE SCHEDULE IT APPARENTLY HAS NEVER BEEN CARED FOR. FROM THE NOTICE ON THE ENGINE IT IS OBVIOUS THAT RAM IS AWARE OF THE PROBLEM AND INSTEAD OF CORRECTING THE DESIGN THEY PLACED A LABEL TELLING THE DEALER TO LUBRICATE AN INACCESSIBLE FITTING. THIS IS A DANGEROUS DEFECT IN THE VEHICLE.

NHTSA ODI #10758574

Official recalls

5

17V821000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Dec 20, 2017

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence & remedy

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

16V739000 · Electrical System:alternator/generator/regulator

Oct 13, 2016

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Consequence & remedy

Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

14V635000 · Engine And Engine Cooling:engine:diesel; Fuel System, Diesel

Oct 8, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence & remedy

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Additional source detail variants (2)

Fuel System, Diesel

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Engine And Engine Cooling:engine:diesel

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

13V529000 · Steering:linkages:tie Rod Assembly

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence & remedy

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

11V350000 · Steering:linkages:tie Rod Assembly

Jul 6, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence & remedy

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.