1998 Dodge RAM 3500

TL*- THE WIRING OF THE HEADLIGHT HARNESS SWITCH BURNED ON THE CONTACT'S 1998 DODGE RAM 3500. THERE WAS A RECALL FOR THIS FAILURE, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO THE VIN. THE DODGE DEALER REFUSED TO ACKNOWLEDGE THAT THE PRIOR YEARS VEHICLES AND THIS TRUCK WERE HAVING THE SAME FAILURES AND REFUSED TO HONOR THE RECALL. HE CALLED DODGE, AND THEY ALSO REFUSED TO HONOR THE RECALL. HE HAD TO REPAIR THE VEHICLE AT HIS OWN COST.*AK

DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PARKED FOR TWO DAYS, THE ALARM SUDDENLY SOUNDED. BY THE TIME THE DOOR WAS OPENED, SMOKE HAD FILLED THE CAB. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE WIRING HARNESS UNDER THE DRIVER SEAT SHORTED OUT CAUSING THE WIRES TO BURN. THE DEALER REPLACED THREE WIRING HARNESSES, THE FUSE BOX AND THE FUSES.

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE HIGHWAY, THE VEHICLE OPERATED AT A REDUCED SPEED FOLLOWED BY A LOSS OF ALL POWER WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DETERMINED THE LIFT FUEL PUMP AND INJECTOR PUMPS WERE INOPERATIVE AND BOTH PUMPS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED.

PLASTIC HEADLIGHT LENSES HAVE BECOME CLOUDY IN MY 1998 DODGE RAM 3500, REDUCING THE AMOUNT OF LIGHT SUBSTANTIALLY. THE DEALER WHERE IT WAS PURCHASED WANTS TO CHARGE ME $186 TO REPLACE THEM. THIS IS A SAFETY ISSUE. DODGE USED INFERIOR MATERIALS IN THE MANUFACTURE OF THE TRUCK AND THEY SHOULD REPLACE THEM FREE OF CHARGE. THEY ARE FAMILIAR WITH THE PROBLEM, SO IT IS NOT AN ISOLATED INCIDENT. *NM

MY VEHICLE COMPLETELY STALLED AND LOST POWER AT 70 MPH LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. I WAS BARELY ABLE TO FORCE THE VEHICLE INTO THE BREAKDOWN LANE. I BROUGHT IT TO A DODGE DEALER WHERE IT COST ME $3,700. FOR AN ECM COMPUTER AND INJECTOR PUMP FOR THIS DIESEL ENGINE. EIGHT MONTHS PREVIOUS I HAD REPLACED THE LIFT PUMP AT A COST OF OVER $800. I NOW UNDERSTAND THAT THE NHTSA HAS EARLIER INVESTIGATED THIS DIESEL ENGINE AND FOUND NO 'SAFETY' PROBLEM RELATING TO THIS FAILURE. I FURTHER UNDERSTAND THAT THERE WAS A 'LIMITED' RECALL PERFORMED BY CUMMINS, THE ENGINE MANUFACTURER, WHICH ONLY INCLUDED SCHOOL BUSSES AND EMERGENCY VEHICLES AS WELL AS FOR THEIR BIG CUSTOMERS, UPS AND FEDEX. IS THERE NO CONSIDERATION OF THE INDIVIDUAL OWNER'S SAFETY? BY MY RESEARCH THERE ARE 350,000 OF THESE VEHICLES STILL ON THE ROAD (122,000 WERE REPAIRED UNDER WARRANTY IN A DODGE 'FIX-IF-FAIL' PROGRAM) WITH POTENTIALLY CATASTROPHIC SAFETY DEFECTS. THIS IS A TRULY DANGEROUS CONDITION. FORTUNATELY FOR ME, I AM AN ABOVE AVERAGE SIZE MALE. I'D SERIOUSLY DOUBT IF A YOUNG DRIVER OR SMALL INDIVIDUAL WOULD HAVE BEEN ABLE TO SAFELY NAVIGATE THIS VEHICLE TO THE SIDE OF THE ROAD. CONVERSATIONS WITH THE DODGE DEALERSHIP AND WITH THE DODGE CONSUMER HOTLINE RESULTED IN THEIR DENIAL OF BEING AWARE THAT THERE IS OR HAS BEEN ANY PROBLEM WITH THIS VEHICLE. A BLATANT LIE ON AT LEAST THE HOTLINE SUPERVISOR'S PART. *NM *NM

DIESEL ENGINE, MANUAL TRANSMISSION, 3500. THE NUT THAT HOLDS THE 5TH GEAR ON IN THE TRANSMISSION COMES OFF WHILE THE VEHICLE IS MOVING AT A HIGH RATE OF SPEED. RESULTING IN NO 5TH GEAR. IT IS KNOWN THAT THE NUT SOMETIMES JAMS THE REST OF THE TRANSMISSION, RESULTING IN NO TRANSMISSION AT ALL WHEN MOVING AT A HIGH RATE OF SPEED. IT HAS HAPPENED TO ME TWICE AND IT IS ABOUT $600+ TO FIX EACH TIME. I LIVE IN CALIFORNIA, MY BUSINESS FRIEND IN SOUTH CAROLINE HAS HAD IT HAPPENED TWICE ALSO, AND HE KNOWS OF ANOTHER PERSON IN TEXAS THAT HAD THE SAME PROBLEM. I DO NOT KNOW OF TOO MANY PEOPLE THAT HAVE THE SAME VEHICLE, SO IT SEEMS STRANGE THAT THE ONE PERSON I DO BUSINESS WITH ON THE OTHER SIDE OF THE COUNTRY HAS THE SAME PROBLEM AND THAT HE KNOWS OF SOMEONE ELSE IN ANOTHER PART OF THE COUNTRY WITH THE SAME PROBLEM. THE PICK UP SPENDS 1 OR 2 DAYS IN THE SHOP, THEY REPLACE THE NUT, AND THAT'S IT. THE SECOND TIME THEY REPLACED THE NUT, I THINK THEY PUT LOCKTITE ON IT. THE OLD PART IS NOT AVAILABLE, BUT MY WORK ORDERS FROM THE DODGE SERVICE DEPARTMENTS ARE. I AM NOT SURE OF THE EXACT DATES OF BOTH OCCURRENCES, IT IS ALL FILED AWAY, BUT IF YOU WANT, I CAN DIG THEM UP FOR YOU. *NM

THE FRONT SEAT BELTS LOCK UP AND CANNOT BE USED OR TIGHTEN UP TO WHERE YOU HAVE TO UNLATCH THEM DUE TO THE SEAT BELT MOTOR SENSOR IN MY 98 DODGE 3500. THEY ARE UNPREDICTABLE AND MAKE IT UNSAFE TO USE THEM WHEN YOU DO AND IT IS UNSAFE NOT TO USE THEM. DODGE IS VERY AWARE OF THE PROBLEM SINCE THE HAVE SINCE RETURNED TO USING MANUAL SEAT BELTS BUT DON'T WANT TO FIX THE PROBLEM IN THESE VEHICLES, AND CHARGE THE VEHICLE OWNERS TO REPAIR THE SEAT BELTS SINCE THE LAWS REQUIRE THEM. *NM