2012 Dodge RAM 2500

WE JUST GOT OUR 2012 RAM 2500 OUT OF THE SHOP FOR THE STEERING LOCKING UP. THE FIRST TIME WE TOOK THE TRUCK INTO A DODGE DEALER, GREENWOOD, IN GILROY, CA, TOLD US THEY COULDN'T DUPLICATE THE PROBLEM AND DIDN'T OFFER ANY KIND OF RESOLUTION. THE SECOND TIME WE TOOK THE TRUCK IN,TO THE SAME DODGE DEALER IN GILROY, CA, FOR THE SAME ISSUE, ON JULY 6TH, THEY SAID AGAIN, THEY COULD NOT DUPLICATE THE ISSUE. HOWEVER, THEY SAID THEY FOUND METAL IN THE STEERING PUMP FLUID. THEY SAID, THE WARRANTY AGREES TO PAY FOR THE PUMP, BUT THE PART WOULD NOT BE IN THAT FRIDAY OR THE FOLLOWING WEEK. WE HAD A CAMPING TRIP SCHEDULED AND ASKED IF IT WAS SAFE TO DRIVE? THEY WOULD NOT INDICATE. WE HAD MADE AN APPOINTMENT TO BRING THE TRUCK BACK IN ON JULY 19TH. ON JULY 24TH, SERVICE DEPARTMENT SAID, THE PUMP WAS AN UPGRADE AND THE WARRANTY COMPANY WOULDN'T PAY FOR THE NEW FITTING AND HOSE REQUIRED FOR THE UPGRADED PUMP. WE TOLD THEM TO GO AHEAD AND REPLACE THE PUMP WITH THE UPGRADED STEERING PUMP AND FITTING/HOSE. WE COMPLAINED TO THE DEALER'S MANAGEMENT AND THEY PAID FOR THE FITTING/HOSE AND FINALLY GAVE US OUR TRUCK ON SATURDAY, JULY 25TH. ON JULY 27TH, I HEARD ABOUT THE BUY BACK THE GOVERNMENT IS ISSUING TO FCA US LLC AND DECIDED TO SEND YOU MY PROBLEM WITH THE STEERING ON OUR 2012 DODGE RAM 2500 DIESEL 4X4.

WHEN ACCELERATION FROM A START AND TURING TO THE RIGHT I HEAR A GRINDING NOISE UNDER THE DASH ..AROUND THE ENGINE COMPARTMENT. HAD A RECALL ON THIS TRUCK LESS THAN A YEAR ....... DEALERSHIP INDICATED THAT THIS WOULD HELP ....... THE NOISE STILL EXISTS AND HASN'T AFFECTED THE PERFORMANCE OF THE TRUCK....... I AM MORE CONCERNED WITH THIS NOISE SINCE THE MEDIA NEWS ON DODGE RECALLS.......CONCERNED??

I HAVE RECEIVED A NOTICE OF RECALL 2 TIMES SINCE DECEMBER 1,2014 FOR DIESEL FUEL HEATER ELECTRICAL CONNECTOR AND HAVE BEEN TO THE DODGE DEALER SEVERAL TIMES TO GET THIS TAKEN CARE OF. THE DEALER STATES THAT THEY DO NOT HAVE THE PARTS. THIS HAS BEEN OVER 8 MONTHS NOW AND I AM NOW EXPERIENCING ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL AS WHAT APPEARS TO BE A STICKING THROTTLE AS I DRIVE. THIS IS A SERIOUS SITUATION AS THE VEHICLE DOES NOT SLOW DOWN WHEN RELEASING THE THROTTLE. IT ALSO AT IDLE WILL INCREASE THE RPM ON IT'S OWN. UPDATE 9/15/15*CW THE FUEL HEATER WAS FIXED. THE ELECTRICAL PROBLEM STILL EXISTS WITH HIGH IDLE AND THE VEHICLE ONLY SLOWED DOWN WHEN THE BRAKE WAS APPLIED. THE HIGH IDLE AND CONSTANT INSTANCES OF FAILURE OF THE VEHICLE TO SLOW DOWN WAS A RECURRING PROBLEM AS WELL AS THE INABILITY TO OBTAIN INFORMATION FROM THE VEHICLES INFORMATION PORT STILL EXISTS. UPDATED 10/01/15*JB

WHILE ENTERING HIGHWAY AND GETTING UP TO SPEED ONTO I95, TRUCK STARTED TO VIBRATE. I BACKED OFF THEN TRIED AGAIN TO ACCELERATE, AT THIS TIME THE STEERING WHEEL VIOLENTLY SHOCK IN MY HANDS LEFT AND RIGHT RAPIDLY. I LET OFF SPEED AND IT WASN'T UNTIL I GOT INTO THE BREAK DOWN LANE AT APPROX. 45 MPH THAT I WAS ABLE TO STEER THE VEHICLE WITHOUT ANY SHAKING OF THE STEERING WHEEL. I THEN PULLED OUT AGAIN AND RESUMED. THE INCIDENT HAS HAPPENED A FEW ADDITIONAL TIMES MOSTLY WHILE TRANSFERRING FROM SOLID PAVEMENT TO CROSSING BRIDGES. I MADE APPOINTMENT DISCUSSING THE ISSUE. I TOOK TRUCK IN THEY ROTATED TIRES AND IT WAS GONE FOR A LITTLE WHILE. NOW HERE IT IS JULY AND THE TRUCK IS STARTING TO REACT THAT WAY AGAIN, MOSTLY WHILE TRAVELING ON BRIDGES. THE LEFT ARM HAD PREVIOUS BEEN REPLACED AND STILL HAVE THIS ISSUE.

AFTER RECEIVING NOTIFICATION FROM DODGE THAT PARTS WERE AVAILABLE TO CORRECT THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR (RECALL P65/NHTSA 14V-635) MY DODGE DEALER (RAIRDON DODGE, BELLINGHAM) TOLD ME THE PARTS FOR THE RECALL WERE ON BACK ORDER FROM DODGE. SUBSEQUENTLY THE CHECK ENGINE LIGHT CAME ON SHORTLY THEREAFTER AND WHEN DIAGNOSED THE PROBLEM WAS WITH THE OXYGEN SENSOR SYSTEM. ONCE AGAIN THE DEALER TOLD ME THAT THE REPAIR PARTS WERE ON BACK ORDER FROM DODGE AND THEY WOULD CALL WHEN THE PARTS ARRIVED, THIS WAS CLOSE TO A MONTH AGO AND IN THE MEANTIME THE TRUCK HAS BEEN PARKED AND NOT BEEN USED. I BELIEVE THAT THIS EXTENDED PERIOD WAITING FOR BACK ORDERED PARTS IS EXCESSIVE AND NEEDS TO BE RECTIFIED, ESPECIALLY WHEN DODGE INDICATED THAT THE PARTS FOR THE RECALL WERE AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON FREEWAY 55 MPH TOWING HEAVY DUTY CONCRETE TRAILER ( 2 AXLE 4 YARD W/REAR MOUNTED MIXER) AND TRUCK VIOLENTLY STARTED SHAKING BAD , LEAVING ME WITH NO CONTROL . HAVE INVESTED OVER$1000 IN PARTS ALONE, WITH NO LUCK. NOW AM REPLACING ALL TIE RODS AND BALL JOINTS $500 (PARTS ALONE), TO SEE WHAT HAPPENS. THOUGH I HAVE READ THERE IS NO FIX??? CANT SELL IT CUZ I OWE 36,000 AND IT IS ONLY WORTH 25,000. I AM 3 MONTHS BEHIND ON PAYMENTS CUZ I NEED TRUCK FOR WORK TO MAKE MONEY, BUT HAS BEEN IN SHOP (UNRELATED WOULD NOT START) FOR 3 WEEKS AND $1300 MORE DOLLARS, FOR SOME FUEL MODULE B.S. AND MY FINANCE COMPANY WANTS TO KNOW WHERE THEIR MONEY IS, AND WHAT IS WRONG WITH THE TRUCK? SO I ASK THEM WHICH MONTH THEY WOULD LIKE TO KNOW ABOUT. THESE TRUCKS ARE GARBAGE!!!! NEVER BUY DODGE ( PROBABLY WHY THEY CHANGED NAME OF TRUCKS TO "RAM") SOME LEGAL MAMBO JUMBO TO SAVE THEIR ASS. AND THE GOVERNMENT BAILED THEM OUT FOR WHAT???? WHAT BROUGHT ME HERE WAS A SEARCH FOR TIE RODS, CAUSE I BELIEVE THAT TO BE MY PROBLEM. AFTER READING ALL THE COMPLAINTS ABOUT TIE RODS BREAKING, I WILL NOW REPLACE ALL TIE RODS ON MY OWN DIME, BECAUSE MY LIFE IS WORTH MORE THAN $1000 DOLLARS OF PARTS. THERE IS DEFINITELY SOMETHING BEING COVERED UP. WHY IN THE HELL CAN DEALERS ONLY GET 15 PARTS (B.S.) A MONTH, BUT I CAN GO EBAY, AMAZON, (WHICH I AM BY THE WAY) AND HAVE THEM IN A COUPLE DAYS. CAUSE I AM PAYING FOR THEM? IS CHRYSLER THAT BROKE ? CRAPPY PRODUCTS, CRAPPY DESIGN, AND GUESS WHAT, NO ACCOUNTABILITY. RECIPE FOR DISASTER IF YOU ASK ME. UP YOURS DODGE , RAM, CHRYSLER, WHATEVER NAME YOUR HIDING BEHIND THIS MONTH.!!!

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE). THE CONTACT RECEIVED A RECALL LETTER IN JANUARY OF 2015. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS GIVEN NOTICE OF RECALL ON DECEMBER 9TH 2014.RECEIVED ANOTHER NOTICE THIS MONTH ON THE FUEL HEATER. I HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY DO NOT HAVE THE PART.IT HAS BEEN OVER 6 MONTHS SINCE THE FIRST RECALL NOTICE THEN THEY SEND ANOTHER ONE AND STILL DO NOT HAVE THE PARTS.WHAT GOOD IS A RECALL OF A DANGEROUS SITUATION WITH THE VEHICLE AND THE MANUFACTURE DOES NOT SUPPLY THE PARTS! I HAVE ALSO HAD A PROBLEM AND MADE A REPORT BEFORE ABOUT THE TRUCK NOT STOPPING OR SLOWING DOWN.THE ELECTRONIC THROTTLE STICKS AND THIS IS VERY DANGEROUS.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING AT DUSK AT APPROXIMATELY 70 MPH, THE HEADLIGHTS ACTIVATED AND THEN INDEPENDENTLY DISENGAGED. THE HEADLIGHTS WERE MANUALLY ENGAGED IN ORDER TO CONTINUE DRIVING. ON A SEPARATE OCCASION, THE TAIL LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE THREE BRAKE STOP LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE TWICE DEALER, WHO INFORMED THERE WAS AN ELECTRICAL SHORTAGE WITHIN THE FUSE BOX AND THE CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.