Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
410–25K
2525–50K
2550–75K
1275–100K
15100–150K
15150K+
133 reports with mileage · 103 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 152 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports4 fire reports6 injury reports
What owners actually said
236 reports
118,000 miles · Dec 31, 2017
Electrical System
THE IGNITION SWITCH IS FAULTY ( WIRELESS IGNITION NODE ) THE TRUCK CAN TURN OFF COMPLETELY IN TRAFFIC UNEXPECTEDLY ON THREE SEPARATE CVASIONS IN TRAFFIC ON PUBLIC ROADS WHILE DRIVING THE TRUCK SPONTANEOUSLY TURNED OFF AND SHUT DOWN.. YOU HAVE TO PLACE IN PARK AND RESTART THE TRUCK THIS IS VERY DANGEROUS AND CAN C…
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THE IGNITION SWITCH IS FAULTY ( WIRELESS IGNITION NODE ) THE TRUCK CAN TURN OFF COMPLETELY IN TRAFFIC UNEXPECTEDLY ON THREE SEPARATE CVASIONS IN TRAFFIC ON PUBLIC ROADS WHILE DRIVING THE TRUCK SPONTANEOUSLY TURNED OFF AND SHUT DOWN.. YOU HAVE TO PLACE IN PARK AND RESTART THE TRUCK THIS IS VERY DANGEROUS AND CAN CAUSE A CRASH
NHTSA ODI #11057716
154,000 miles · Dec 21, 2017
SteeringSuspensionUnknown Or Other
I HAVE RECENTLY EXPERIENCED "THE DEATH WOBBLE" IN MY TRUCK. (2010 DODGE RAM 2500) I WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR, WHEN I HIT A SMALL BUMP AND MY TRUCK BEGAN SHAKING VIOLENTLY AND UNCONTROLLABLY ON THE FRONT END. APPLYING MY BREAKS DID NOT HELP. ALL I COULD DO IS HOLD ON FOR THE RIDE UNTIL I SLO…
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I HAVE RECENTLY EXPERIENCED "THE DEATH WOBBLE" IN MY TRUCK. (2010 DODGE RAM 2500) I WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR, WHEN I HIT A SMALL BUMP AND MY TRUCK BEGAN SHAKING VIOLENTLY AND UNCONTROLLABLY ON THE FRONT END. APPLYING MY BREAKS DID NOT HELP. ALL I COULD DO IS HOLD ON FOR THE RIDE UNTIL I SLOWED DOWN TO APPROXIMATELY 35 MILES PER HOUR. I PULLED OVER AND EXAMINED MY TRUCK THINKING THAT SOMETHING WAS SEVERELY DAMAGED DUE TO THE EXTREME NATURE OF THE INCIDENT AND COULD NOT FIND ANY DAMAGES. I SLOWLY DROVE HOME AFRAID OF IT HAPPENING AGAIN. I DID NOT KNOW WHAT THE VIOLENT SHAKING IN MY TRUCK WAS CALLED UNTIL I RESEARCHED THIS SCARY EXPERIENCE. UPON CONDUCTING MY RESEARCH, I LEARNED THAT THIS IS A COMMON PROBLEM WITH MY YEAR, MAKE AND MODEL OF VEHICLE. I HAVE ALREADY TAKEN IT IN FOR A COUPLE OF RECALL ITEMS REGARDING STEERING ISSUES. I AM AFRAID THEY MAY HAVE REPLACED ANY RECALL ITEMS WITH FAULTY PARTS.
NHTSA ODI #11055842
157,000 miles · Oct 23, 2017
Electrical System
WHILE DRIVING HIT A BUMP KEY FALLS OUT OR TRUCK SHUTS OFF WITH KEY STILL IN
NHTSA ODI #11035786
13,000 miles · Sep 14, 2017
Visibility/wiper
WIPER MOTOR MOUNT WELDS BREAK.
NHTSA ODI #11023436
171,338 miles · May 5, 2017
Electrical SystemElectronic Stability Control (esc)
TRUCK KEEP SHUTTING IT SELF OFF AND WHILE DRIVING.
NHTSA ODI #10983761
Mileage unknown · Mar 24, 2017
Engine
EXHAUST MANIFOLD LEAK ON 2010 DODGE RAM- THIS CAN DAMAGE PLASTIC COMPONENTS IN THE ENGINE BAY. IT CAN ALSO BECOME A HEALTH HAZARD, AS THE EXHAUST FUMES CAN ENTER THE CAR'S CABIN. UPON DOING RESEARCH MANY DODGE OWNERS HAVE HAD THIS SAME LEAK AND DODGE HAS NOT ISSUED A RECALL. MOST VEHICLES ONLY HAVE AROUND 50,000 MILES WHEN TH…
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EXHAUST MANIFOLD LEAK ON 2010 DODGE RAM- THIS CAN DAMAGE PLASTIC COMPONENTS IN THE ENGINE BAY. IT CAN ALSO BECOME A HEALTH HAZARD, AS THE EXHAUST FUMES CAN ENTER THE CAR'S CABIN. UPON DOING RESEARCH MANY DODGE OWNERS HAVE HAD THIS SAME LEAK AND DODGE HAS NOT ISSUED A RECALL. MOST VEHICLES ONLY HAVE AROUND 50,000 MILES WHEN THE MANIFOLDS BREAK AND THE EXHAUST BEGINS TO LEAK.
NHTSA ODI #10968268
100,000 miles · Feb 28, 2017
Unknown Or Other
EXHAUST SYSTEM GETS SO HOT THE BED LINER MELTED.
NHTSA ODI #10957723
166,000 miles · Dec 28, 2016
Electrical System
WHILE DRIVING AT HIGHWAY SPEEDS THE TRUCK WILL COMPLETELY SHUT DOWN, NO POWER STEERING, BRAKES, LIGHTS IT JUST GOES DEAD. NO WARNING LIGHTS OR CODES THROWN. THIS HAS HAPPENED ABOUT 10 TIMES NOW. VERY DANGEROUS WHEN IT HAPPENS AT NIGHT. *TR
NHTSA ODI #10937808
98,000 miles · Nov 14, 2016
Structure
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT SMELLED MOLD INSIDE THE VEHICLE AND THE HEADLINER AND STORAGE UNDERNEATH THE BACK SEAT WERE RETAINING WATER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAB WAS LEAKING DUE TO A FAULTY SEALING ON THE REAR WINDOW. THE VEHICLE WAS TEMPORARILY REPAIRED…
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TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT SMELLED MOLD INSIDE THE VEHICLE AND THE HEADLINER AND STORAGE UNDERNEATH THE BACK SEAT WERE RETAINING WATER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAB WAS LEAKING DUE TO A FAULTY SEALING ON THE REAR WINDOW. THE VEHICLE WAS TEMPORARILY REPAIRED AND THE DEALER DIAGNOSED THAT THE SEAL ON THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE DID NOT RECEIVE A PERMANENT REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DIRECTED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 01/06/17*LJ THE CONSUMER STATED REAR WINDOW SEAL LEAKING. UPDATED 7/5/18*JB *TR
NHTSA ODI #10925871
74,225 miles · Aug 30, 2016
Vehicle Speed Control
WHEN FIRST TAKING OFF YOU PUT YOUR FOOT ON THE GAS PEDAL AND IT GOES ALL THE WAY TO THE FLOOR AND DOESN'T GO. IT'S LIKE IT'S STUCK, NO POWER. FINALLY WILL GO AND THEN KEEPS REPEATING, JERKING. ONCE DRIVING FOR AWHILE IT WON'T DO IT AGAIN.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence & remedy
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Additional source detail variants (2)
Fuel System, Diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Engine And Engine Cooling:engine:diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Consequence & remedy
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Consequence & remedy
Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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