I WAS DRIVING ON ALBERT PIKE (GARLAND COUNTY ARKANSAS) WHEN I LOST CONTROL OF THE STEERING AND RAN OFF THE ROAD OVER THE SIDEWALK. I PROMPTLY CALLED THE DEALERSHIP ([XXX]) AND FOUND OUT THERE WAS A RECALL NOTICE ON THE TIE ROD END. WHICH I NEVER RECEIVED. THE DEALERSHIP TOWED THE VEHICLE IN AND IT WAS REPAIRED A COUPLE DAYS L…
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I WAS DRIVING ON ALBERT PIKE (GARLAND COUNTY ARKANSAS) WHEN I LOST CONTROL OF THE STEERING AND RAN OFF THE ROAD OVER THE SIDEWALK. I PROMPTLY CALLED THE DEALERSHIP ([XXX]) AND FOUND OUT THERE WAS A RECALL NOTICE ON THE TIE ROD END. WHICH I NEVER RECEIVED. THE DEALERSHIP TOWED THE VEHICLE IN AND IT WAS REPAIRED A COUPLE DAYS LATER. IN JUNE OF 2014 I WAS DRIVING DOWN 70 EAST (GARLAND COUNTY ARKANSAS) AND STARTED TO LOOSE THE ABILITY TO STEER PROPERLY BECAUSE OF A MASSIVE WOBBLE IN THE FRONT END. I TOOK THE TRUCK INTO AMERICA TIRE AND WHEELS. THEY PUT THE TRUCK ON THE LIFT AND THE FRONT WHEELS WERE SO LOOSE THAT YOU COULD WOBBLE THE TIRE BACK AND FORTH APPROX. THREE INCHES. I AGAIN TOOK MY TRUCK TO [XXX] TO FIND OUT THERE WAS A RECALL ON THE RECALL. ONCE AGAIN, WE NEVER RECEIVED ANY NOTIFICATION. AT THIS TIME I HAD NEW SET OF TIRES WHICH HAD 14000 MILES ON THEM AND THE RIGHT FRONT WAS WORN THROUGH THE WEAR BARS AND THE LEFT FRONT WAS SEVERELY CUPPED. I SPOKE WITH THE DODGE CUSTOMER SERVICE AND THE DEALERSHIP AND THEY REFUSED TO REPLACE OR PROVIDE ANY COMPENSATION FOR THE TIRE. THEY SAID THE FRONT RECALLS HAD NOTHING TO DO WITH THE TIRE WEAR. THEY. DODGE, HAD ALREADY PUT MY LIFE AND THE LIFE'S OF OTHERS IN JEOPARDY, BY THIS ISSUE AND BY NOT NOTIFYING US OF THE TWO RECALLS UNTIL AFTER THERE WAS AN INCIDENT. I FEEL LIKE THE MANUFACTURER AND THE DEALER, THERE DIRECT REPRESENTATIVE, SHOULD BE HELD RESPONSIBLE AND ARE LIABLE FOR ALL REPAIRS INVOLVED WITH THIS RECALL. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. DODGE NEEDS TO BACK THE PRODUCTS THEY ARE SELLING TO THE PUBLIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10617945
80,000 miles · Jul 9, 2014
SteeringSuspension
RECEIVED FIRST NOTICE OF LEFT TIE ROD BALL STUD (RECALL N49) RECALL IN EARLY MARCH 2014. SCHEDULED AND TOOK VEHICLE INTO DEALERSHIP FOR REPAIRS. WHEN BROUGHT IN FOR REPAIRS, I WAS TOLD THE REPLACEMENT PART HAS BEEN RECALLED AGAIN AND DODGE WAS WAITING FOR NEW PARTS. HAVE CALLED AND CHECKED EVERY 1-2 WEEKS ON STATUS WITH LITTL…
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RECEIVED FIRST NOTICE OF LEFT TIE ROD BALL STUD (RECALL N49) RECALL IN EARLY MARCH 2014. SCHEDULED AND TOOK VEHICLE INTO DEALERSHIP FOR REPAIRS. WHEN BROUGHT IN FOR REPAIRS, I WAS TOLD THE REPLACEMENT PART HAS BEEN RECALLED AGAIN AND DODGE WAS WAITING FOR NEW PARTS. HAVE CALLED AND CHECKED EVERY 1-2 WEEKS ON STATUS WITH LITTLE OR NO INFORMATION JUST SAYING THEY ARE WAITING FOR PARTS AND THEY ARE ONLY GETTING ONE PART EVERY 7 DAYS AND WE ARE ON THE LIST...NOT RELEASING WHERE ON THE LIST, HOW MANY ARE ON THE LIST OR WHEN I CAN EXPECT THE SERVICE. DODGE HAS TOLD ME THE TIE ROD IS BAD AND THAT THEY CANNOT GUARANTEE MY SAFETY OR RECOMMEND THE USE OF MY TRUCK. THIS VEHICLE IS USED FOR CONSTRUCTION AND PERSONAL USE, INCLUDING HAULING AND TOWING AND I DO NOT FEEL SAFE DRIVING IT ON THE ROAD, FOR EITHER MYSELF, FAMILY OR OTHER PEOPLE. THIS IS THE ONLY VEHICLE I HAVE FOR WORK, AND CANNOT AFFORD ANOTHER TEMPORARY VEHICLE. *TR
NHTSA ODI #10609320
Mileage unknown · Jul 1, 2014
SteeringSuspension
RECEIVED SAFETY RECALL N49/NHTSA 13V-529 FOR THE LEFT TIE ROD OF MY DODGE RAM IN EARLY JANUARY OF THIS YEAR. CALLED LOCAL DEALER YAKIMA CHRYSLER DODGE JEEP RAM (509-248-1300) BEGINNING 1/6/14 AND WAS TOLD THE NECESSARY REPAIR PARTS HAD NOT BEEN SUPPLIED BY CHRYSLER AND TO CALL BACK THE FOLLOWING WEEK. THE NEXT WEEK WHEN I CALL…
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RECEIVED SAFETY RECALL N49/NHTSA 13V-529 FOR THE LEFT TIE ROD OF MY DODGE RAM IN EARLY JANUARY OF THIS YEAR. CALLED LOCAL DEALER YAKIMA CHRYSLER DODGE JEEP RAM (509-248-1300) BEGINNING 1/6/14 AND WAS TOLD THE NECESSARY REPAIR PARTS HAD NOT BEEN SUPPLIED BY CHRYSLER AND TO CALL BACK THE FOLLOWING WEEK. THE NEXT WEEK WHEN I CALLED I RECEIVED THE SAME INFORMATION. THIS WENT ON FOR SEVERAL MORE WEEKS UNTIL I GAVE UP MY WEEKLY CALLS. I CALLED THE DEALER AGAIN IN APRIL OF THIS YEAR AND WAS TOLD CHRYSLER WAS ONLY SUPPLYING ONE SET OF PARTS ON THIS RECALL A WEEK AND THAT I COULD BE ADDED TO A LIST AND WOULD BE CALLED WHEN THE PARTS WERE AVAILABLE FOR MY REPAIR. AT THAT TIME THEY ADVISED THERE WERE APPROXIMATELY 50 OTHERS AHEAD OF ME ON THE LIST. HAVE HEARD NOTHING SINCE THAT TIME BUT TODAY RECEIVED ANOTHER NOTICE ON THE RECALL FROM CHRYSLER, APPARENTLY TO REMIND ME THAT I HAVE NOT HAD THE WORK DONE, DESPITE THE FACT THAT THEY ARE NOT PROVIDING THE APPROPRIATE PARTS TO THEIR DEALERS TO PERFORM THE REPAIR. *TR
NHTSA ODI #10607460
40,000 miles · Jun 3, 2014
SteeringSuspensionCrash
DRIVING UP COUNTRY ROAD AT 45 MPH IN MY DODGE RAM 2500 DIESEL, WITH ONLY 40K MILES ON IT. ALL OF A SUDDEN, DEATH WOBBLE HITS. NO ABILITY TO STEER AND NO BRAKES. RIGHT WHEEL GETS JAMMED INTO FRAME OF TRUCK AT 45MPH AND CAN'T SPIN SO VIOLENT AND UNCONTROLLABLE SHAKING. EVIDENCED BY TIRE MARKS ON THE FRAME OF MY TRUCK. HAVE PH…
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DRIVING UP COUNTRY ROAD AT 45 MPH IN MY DODGE RAM 2500 DIESEL, WITH ONLY 40K MILES ON IT. ALL OF A SUDDEN, DEATH WOBBLE HITS. NO ABILITY TO STEER AND NO BRAKES. RIGHT WHEEL GETS JAMMED INTO FRAME OF TRUCK AT 45MPH AND CAN'T SPIN SO VIOLENT AND UNCONTROLLABLE SHAKING. EVIDENCED BY TIRE MARKS ON THE FRAME OF MY TRUCK. HAVE PHOTOS. SENDS ME UP THE SIDE OF THE ROAD, AND ALMOST FLIPS THE TRUCK UPSIDE DOWN. MANAGED TO GET TRUCK UNDER CONTROL, BY SLAMMING ON MY BRAKES, IN ONCOMING TRAFFIC, MY DOG HITS THE WINDSHIELD. POLICE OFFICER WAS RIGHT BEHIND ME AND WITNESSED THE ENTIRE EVENT, TOLD ME I WAS LUCKY TO BE ALIVE. WHEN I CALLED DODGE THEY DENIED EVERYTHING. LOOKED UP INTERNET AND FOUND "DEATH WOBBLE" WHICH IS EXACTLY WHAT TRANSPIRED WITH THE TRUCK. FORTUNATELY AT THE TIME I WAS NOT HAULING MY HORSE TRAILER OR ALL WOULD HAVE BEEN DEAD. DAMAGES TO DATE SO FAR IS 8K, INCLUDING FRAME, FRONT BUMPER, FRONT SUSPENSION, STEERING, FRONT AXLE ASSEMBLY. THIS IS ABSOLUTELY OUTRAGEOUS FOR A TRUCK THAT ONLY HAS 40K MILES. *TR
NHTSA ODI #10595936
Mileage unknown · May 14, 2014
Suspension
CONTACTED DEALER VEHICLE PERCHED SHEPHERD TEAM AUTO PLAZA, 1819 SOUTH MAIN, FORT SCOTT KANSAS 66701 (888-211-6244) WEEKLY SINCE FEB. 1, 2014 AND THEY CAN'T PROVIDE THE SERVICE FOR THE RECALL N49. MANY EXCUSES EVEN AFTER MY PERSISTENCE. *TR
NHTSA ODI #10588398
90,000 miles · Apr 8, 2014
SteeringSuspension
THREE TIMES I'VE LOST CONTROL OF THIS TRUCK AT RELATIVELY LOW SPEEDS AND NORMAL DRIVING CONDITIONS. THE TRUCK WOULD GO INTO A RIGHT SKID AND FISHTAIL. TWICE THE ROAD WAS DRY, ONCE THE ROAD WAS WET. EACH TIME I WAS ABLE TO RECOVER BEFORE HITTING SOMETHING OR EXITING THE ROADWAY HOWEVER I USED BOTH LANES OF TRAFFIC TO RECOVER. …
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THREE TIMES I'VE LOST CONTROL OF THIS TRUCK AT RELATIVELY LOW SPEEDS AND NORMAL DRIVING CONDITIONS. THE TRUCK WOULD GO INTO A RIGHT SKID AND FISHTAIL. TWICE THE ROAD WAS DRY, ONCE THE ROAD WAS WET. EACH TIME I WAS ABLE TO RECOVER BEFORE HITTING SOMETHING OR EXITING THE ROADWAY HOWEVER I USED BOTH LANES OF TRAFFIC TO RECOVER. TWICE I LOST CONTROL WHILE ACCELERATING NORMALLY AFTER SLOWING FOR A CURVE OR OTHER SITUATION. I HAD SLOWED TO ABOUT 40 AND WAS ACCELERATING BACK TO THE SPEED LIMIT OF 60. INCIDENT OCCURRED AT ABOUT 50. LOSS OF CONTROL CAME SUDDENLY LIKE THE FRONT OF THE VEHICLE TOOK A SHARP BID TO THE LEFT ON ITS OWN. ONCE WAS AFTER HITTING SOME WASHBOARD TYPE BUMPS IN THE ROAD WHICH CAUSED THE BACKEND TO BOUNCE TO THE RIGHT AND BEGIN TO SKID. I INSPECTED AND DON'T SEE ANYTHING OBVIOUSLY LOOSE OR BROKEN. POSSIBLE RELATED ISSUES: A SLIGHT BUMP IS OFTEN FELT IN THE STEERING WHEEL AND ACCELERATOR PEDAL. TRUCK IS UNDER RECALL N49 FOR A TIE ROD ISSUE. BUT I DON'T SEE ANY SIGN THAT THE TIE ROD IS LOOSE ALTHOUGH THE U-BOLTS THAT HOLD THE DAMPER TO THE TIE ROD MAY BE SLIPPING. *TR
NHTSA ODI #10578336
35,000 miles · Feb 10, 2014
SteeringSuspension
WIFE FIRST EXPERIENCED WHEN TAKING DAUGHTER TO DOCTOR AND THE WHOLE TRUCK WOBBLED VIOLENTLY SAID WAS POSSIBLE IT SMALL BUMP ON A LEFT TURN GOING ABOUT 45-50 MPH TODAY 2/10/13 WAS ON WAY HOME AND WAS DOING ABOUT 50 OR SO AND ON LEFT HAND TURN HIT SLIGHT BUMP AND WHOLE TRUCK STARTED VIOLENTLY SHAKING CALLED DEALER TODAY AND TOLD…
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WIFE FIRST EXPERIENCED WHEN TAKING DAUGHTER TO DOCTOR AND THE WHOLE TRUCK WOBBLED VIOLENTLY SAID WAS POSSIBLE IT SMALL BUMP ON A LEFT TURN GOING ABOUT 45-50 MPH TODAY 2/10/13 WAS ON WAY HOME AND WAS DOING ABOUT 50 OR SO AND ON LEFT HAND TURN HIT SLIGHT BUMP AND WHOLE TRUCK STARTED VIOLENTLY SHAKING CALLED DEALER TODAY AND TOLD THE ISSUE AND ASKED IF THIS WAS A COMMON PROBLEM AND THEY SAID NOT THAT THEY HAVE HEARD OF AND DID SOME QUICK RESEARCH JUST NOW AND FOUND THAT IT'S POSSIBLE DODGE DEATH WOBBLE AND I FEEL IF I HAD MY THREE DAUGHTERS IN TRUCK THEY WOULD HAVE BEEN FRIGHTENED AND LUCKILY I WAS I GOOD CONTROL OTHERWISE I PROBABLY WOULDN'T BE SENDING THIS NOW THANKS FOR LISTENING HOPE DODGE MAKES THIS BETTER FROM FORUMS READ ON DOESN'T SEEM LIKE THEY WANT OR CARE ABOUT THE ISSUE. *TR
NHTSA ODI #10563759
16,250 miles · Aug 25, 2013
SteeringSuspension
ON MY WAY TO YORK, PA A SECOND "DEATH WOBBLE" OCCURRED. THIS TIME ON I 83. SPEED LIMIT IS 65 MPH. I DROVE OVER A COUPLE OF BUMPS IN THE ROAD AND MY STEERING WHEEL WAS SHAKING VIOLENTLY AS WELL AS THE TRUCK BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. AN 18 WHEELER WAS BEHIND ME AT THE TIME AND ALMOST REAR-ENDED ME AS A RE…
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ON MY WAY TO YORK, PA A SECOND "DEATH WOBBLE" OCCURRED. THIS TIME ON I 83. SPEED LIMIT IS 65 MPH. I DROVE OVER A COUPLE OF BUMPS IN THE ROAD AND MY STEERING WHEEL WAS SHAKING VIOLENTLY AS WELL AS THE TRUCK BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. AN 18 WHEELER WAS BEHIND ME AT THE TIME AND ALMOST REAR-ENDED ME AS A RESULT. I HAD TO SLOW DOWN TO ALMOST NOTHING TO GET IT TO STOP AND WAS FORCED INTO THE SHOULDER. THIS IS THE TIME THIS HAPPENED TO ME TODAY AND THE FOURTH TIME IN ONE WEEK! THERE IS A SERIOUS PROBLEM WITH THIS TRUCK AS I HAVE SEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS EXACT SAME THING OCCURRING TO THIS VEHICLE. *TR
NHTSA ODI #10537135
16,200 miles · Aug 25, 2013
SteeringSuspension
DRIVING ON THE BALTIME BELTWAY (695) AFTER DRIVING OVER A COUPLE OF BUMPS IN THE ROAD MY STEERING WHEEL STARTED TO SHAKE VIOLENTLY OUT OF CONTROL AND THE TRUCK WAS SHAKING AND BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. OTHER CARS THAT WERE AROUND ME AT THE TIME WERE GETTING OUT OF MY PROXIMITY AS I WAS ALL OVER THE ROAD AN…
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DRIVING ON THE BALTIME BELTWAY (695) AFTER DRIVING OVER A COUPLE OF BUMPS IN THE ROAD MY STEERING WHEEL STARTED TO SHAKE VIOLENTLY OUT OF CONTROL AND THE TRUCK WAS SHAKING AND BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. OTHER CARS THAT WERE AROUND ME AT THE TIME WERE GETTING OUT OF MY PROXIMITY AS I WAS ALL OVER THE ROAD AND HAD TO SLOW DOWN TO ALMOST A STOP. I ACTUALLY ENDED UP ON THE SHOULDER OF THE ROAD WHEN IT WAS ALL OVER. THIS HIGHWAY IS 55 MPH AND USUALLY CONGESTED. *TR
NHTSA ODI #10537133
15,976 miles · Aug 22, 2013
SteeringSuspension
TRAVELING 60 MPH ON A TWO LANE COUNTY ROAD IN A RURAL AREA, SPEED LIMIT 55MPH. DROVE OVER A SLIGHT BUMP IN THE ROAD THAT WAS OVER A SMALL CREEK WHEN THE STEERING WHEEL SUDDENLY AND VIOLENTLY STARTED TO WOBBLE BACK AND FORTH AND THE VEHICLE STARTED TO SHAKE VIOLENTLY AS WELL. THE VEHICLE WAS UNCONTROLLABLE AND STARTED TO FORCE …
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TRAVELING 60 MPH ON A TWO LANE COUNTY ROAD IN A RURAL AREA, SPEED LIMIT 55MPH. DROVE OVER A SLIGHT BUMP IN THE ROAD THAT WAS OVER A SMALL CREEK WHEN THE STEERING WHEEL SUDDENLY AND VIOLENTLY STARTED TO WOBBLE BACK AND FORTH AND THE VEHICLE STARTED TO SHAKE VIOLENTLY AS WELL. THE VEHICLE WAS UNCONTROLLABLE AND STARTED TO FORCE ME OFF THE ROAD TOWARD A WOODED AREA.LUCKILY I WAS ABLE TO SLOW DOWN ENOUGH FOR THE "DEATH WOBBLE" TO SUBSIDE ENOUGH FOR ME TO REGAIN CONTROL. I WAS ON MY WAY TO PERFORM A CHORE AND HAD TO RETURN FROM THIS CHORE ON THE SAME ROAD. THE EXACT SAME THING HAPPENED ON THE RETURN TRIP. VIOLENT SHAKING OF THE STEERING WHEEL AND VEHICLE AND TOTAL LOSS OF CONTROL. THE SAME THING HAPPENED ABOUT TWO MONTHS AGO ON AN INTERSTATE HIGHWAY. THE ROAD SURFACE WAS POORLY MAINTAINED AND THE "DEATH WOBBLE" OCCURRED WHEN I DROVE OVER AN IMPERFECTION ON THE ROAD SURFACE. LUCKILY NO OTHER VEHICLES WERE NEXT TO ME OR AN ACCIDENT SURELY WOULD HAVE OCCURRED. THIS FIRST EVENT I THOUGHT WAS JUST BY CHANCE, BUT AFTER THE LAST EVENT HAPPENING TWICE ON THE SAME DAY HAS ME CONVINCED THAT THERE IS A FLAW IN THE STEERING AND/OR SUSPENSION. I WENT TO THE DEALER WHERE I BOUGHT THE TRUCK AFTER DOING A WEB SEARCH ON PROBLEMS WITH THIS VEHICLE (MANY COMPLAINTS POSTED DETAILING EXACTLY WHAT HAD OCCURRED WITH ME) AND TOLD THE SERVICE REP WHAT HAD HAPPENED AND SHE SAID SHE HAD HEARD NO SUCH COMPLAINTS FROM OTHERS. THE ROADS IN MY COUNTY ARE VERY RURAL AND WELL MAINTAINED. NO PROBLEMS ON WELL MAINTAINED ROADS, HOWEVER, ON POORLY MAINTAINED ROADS OR OVER EXPANSION JOINTS OR POTHOLES GOING 60 MPH WILL THROW THIS VEHICLE INTO A "DEATH WOBBLE" AS IT HAS BEEN CALLED. *TR
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence & remedy
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Additional source detail variants (2)
Fuel System, Diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Engine And Engine Cooling:engine:diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Consequence & remedy
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Consequence & remedy
Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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