2010 Dodge RAM 2500

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT SUSPENSION WAS UNSTABLE AND THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE VEHICLE SHOOK VIOLENTLY IN THE FRONT AND THE REAR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 12/09/15. *JB

I WAS DRIVING DOWN MY STREET TO MY HOUSE AND RIGHT BEFORE MY HOUSE I HEARD A BIG POP, I WAS DRIVING ABOUT 10-15 MPH. I WASN'T SURE WHAT IT WAS UNTIL I NEEDED TO TURN AND I COULDN'T. I GOT OUT AND MY TIRE DRIVERS SIDE TIRE WAS JAMMED INTO THE FENDER WELL AND THE TIE-ROD WAS BROKEN. WELL ABOUT 3 MONTHS PRIOR TO THIS HAPPENING I GOT A SAFETY RECALL NOTICE IN THE MAIL FOR THAT EXACT TIE-ROD. I CALLED THE DEALERSHIP AND THEY SAID THEY DIDN'T HAVE THE PART AND WHEN THEY DID GET THE PARTS IN FOR THAT RECALL THEY WOULD CALL ME. SO, BACK TO THE TIE-ROD BREAKING. I CALLED THE DEALERSHIP DWAYNE LANE IN EVERETT,WA AND ASKED THEM IF THEY TOW VEHICLES THAT ARE AFFECTED BY RECALLS AND IF I COULD GET A LOANER/RENTAL CAR AND THEY SAID NO. THEY ALSO SAID THEY STILL DIDN'T HAVE THE PARTS TO FIX THE ISSUE(RECALL). I WASN'T HAPPY WITH DODGE DUE TO THIS ISSUE. SO ABOUT 3 DAYS LATER THE DEALERSHIP CALLS ME BACK AND SAYS THEY GOT THE OK FROM DODGE TO PUT ON THE "RECALLED TIE-ROD" SO I CAN HAVE MY TRUCK BACK UNTIL THE FIX(NEW PARTS FROM THE RECALL) IS AVAILABLE. I ASKED THE SERVICE MANAGER IF HE WOULD EXCEPT THAT IF HIS FAMILY WAS IN THE VEHICLE AND HE SAID YES. I WASN'T HAPPY WITH THAT DECISION FROM DODGE TO PUT ON THE RECALLED TIE-ROD END TO GET ME BACK ON THE ROAD. SO, I ENDED UP GETTING MY TRUCK BACK WITH FAULTY PARTS ON IT AND DROVE IT FOR ABOUT 2-3 WEEKS AND THE DEALERSHIP CALLED TO SAY THE NEW PARTS ARE IN. THEY FIXED IT AGAIN AND HERE I AM NOW. NOW WITH THIS BUY BACK FROM DODGE, THE WAY I SEE IT SINCE THE RECALL HAS BEEN FIXED I WOULDN'T HAVE THE OPTION FOR DODGE TO BUY MY TRUCK BACK. I THINK THEY SHOULD HAVE TO GIVE ME THE OPTION ESPECIALLY SINCE MINE ACTUALLY DID BREAK WHILE I WAS WAIT FOR DODGE TO GET THE RECALL PARTS. PLEASE LOOK INTO THIS I DO NOT FIND THIS EXPECTABLE BUSINESS, IT WASN'T SAFE TO PUT THE RECALLED PART BACK ON MY TRUCK AND DODGE SAID IT WAS.

PERSONAL VEHICLE, ONE OF TWO, DROVE ON INTERSTATE 87. EXPERIENCED VIOLENT SHAKING ON THE FRONT END WHEN DRIVING OVER PAVEMENT TO BRIDGE TRANSITION ANGLED LEFT WHEEL FIRST, WHILE TRAVELING AT 70 MPH. STEERING WHEEL SHOCK VIOLENTLY FOR 4 TO 5 SECONDS. THIS HAPPENED TWICE ON MY TRIP UP NORTH. I HAVE HAD SIMILAR EXPERIENCE, BUT NOT AS SEVERE. I BELIEVE THE PAVEMENT TO BRIDGE THEN BRIDGE TO PAVEMENT TRANSITION BEING ANGLED, AMPLITUDE THE SEVERITY OF THE FRONT END SHAKING. MY VEHICLE DID HAVE RECALL WORK ALREADY DONE, THAT HAS NOT CORRECTED THE PROBLEM. THOUGH I LOVE MY RAM, I WILL NOT LET ANYONE ELSE DRIVE THIS VEHICLE. I KEEP BOTH HANDS ON THE WHEEL, WHITE KNUCKLED AT TIMES. I CONSIDER THE VEHICLE UNSAFE FOR DRIVING.

DRIVING ON RT 90 WEST ALBANY NY TRUCK AND TRAILER WENT IN A DEATH WOBBLE AND WENT OF THE ROADWAY THIS WAS THE FIRST ACCIDENT TURNED TRUCK AROUND BROUGHT IT TO KEENE CHRYSLER IN KEENE NEW HAMPSHIRE THEY CHANGE ALL TIRES ALINED FRONT END SENT ME ON MY WAY NEXT ACCIDENT TIE RODE BROKE ON LEFT SIDE TRUCK LANDED IN DITCH DENTED BUMPERS TOWED TO LAMBERT CHRYSLER RAM JEEP AUTO 5 RIVER RD CLAREMONT NEW HAMPSHIRE 03743 . THEN THE NEXT ACCIDENT ACOURD ON 06/26/2013 SAME TIE RODE BROKE AGAIN TRUCK HAD TO BE TOWED TO LAMBERT AUTO SALES IN CLAREMONT NH 603 543 1507.. I HAVE TRYED TO GET CHRYSLER TO BUY BACK THIS LEMON I HAVE NAMES I SPOKE WITH THAT I COULD GET ANY ANSEWERS STILL HAVING PROBLEMS MATT IN NH THIS IS A DANGER,S TRUCK CHRYSLER HAS EGNORED MY CALLS BUT I STILL HAVE THE NAMES I SPOKE WITH AND PHONE NUMBERS MY TRUCK IS GOING TO BE OUT OF WARRANTY SOON AND THEY DON,T CARE THEY ONLY CARED THAT I GAVE THEM $ 45000.00 DOLLARS THE WHEN I STARTED TO HAVE ALL THESE PROBLEMS NO ONE WOULD LISTEN TO ME MY FAMILY IS STILL SCARED TO RIDE IN THIS TRUCK THANK YOU MATT.

WHILE IN A PARKING LOT THE LEFT SIDE TIE ROD BROKE, WHICH I WAS FORTUNATE ENOUGH TO HAVE HAD IT HAPPEN IN THE PARKING LOT AND NOT 2 MINUTES EARLIER WHEN I WAS TRAVELING AT 75 MPH ON THE TOLL WAY. I HAD JUST RECEIVED THE RECALL NOTICE 3 DAYS PRIOR TO THE INCIDENT, AND HAD NOT HAD TIME TO TAKE IN IN. ONCE THE TRUCK ARRIVED TO THE DEALERSHIP MAXWELL SUPER CENTER LOCATED IN AUSTIN TEXAS, THEY ARGUED WITH ME THAT THE TIE ROD THAT HAD BROKE WAS NOT A PART OF THE RECALL AND THAT I WOULD BE RESPONSIBLE FOR PAYMENT. I LITERALLY HAD TO PROVE TO THEM ON THE FOLLOWING MONDAY THAT THIS WAS THE TIE ROD UNDER THE RECALL AND THAT EVERYONE CONCERNED WAS LUCKY THAT I WAS NOT KILLED OR KILLED SOMEONE ELSE I WAS ALSO INFORMED THAT THERE WAS ANOTHER RECALL ON MY TRUCK AS WELL THAT THEY WERE NOT YET PREPARED TO FIX AND THAT I WOULD BE PLACED ON A LIST AND CALLED ONCE THE NEEDED ITEMS WERE AVAILABLE TO MAKE SUCH REPAIRS, AND TO THIS DATE I HAVE YET TO HERE BACK ON THAT RECALL SO HOPEFULLY MY TRUCK DOESN'T CATCH FIRE UNTIL THEY GET AROUND TO NOTIFYING ME. THE SAD PART OF THIS WHOLE THING IS CHRYSLER WANTED ME OUT OF MY PREVIOUS TRUCK BECAUSE EVEN AFTER A COMPLETE ENGINE REPLACEMENT THEY STILL COULD NOT FIX THE ISSUES AND MAKE IT SAFE AND RELIABLE THIS WAS ON A 06 DODGE RAM 2500 THAT WOULD GET 21 MPG VS THIS 2010 THAT GETS 14 MPG WHICH THEY SAY THEY CAN FIND NOTHING WRONG, I HAVE ALSO HAD TO HAVE THE TRUCK IN 2 TIMES FOR A GASKET AROUND THE THIRD BRAKE LIGHT THAT LEAKS IN THE RAIN THUS FILLING THE TRUCK UP WITH WATER ON THE INSIDE.

THE SECOND DAY I OWNED MY 2010 POWER WAGON I EXPERIENCED THE DEATH WOBBLE. IT ONLY HAD 16,000 MILES ON IT. TOOK IT BACK TO THE DEALERSHIP REPLACED STEERING DAMPENER AND TIRES. THIS WORKED FOR ONLY A FEW MONTHS. THAT WAS 2011 WHEN IT STARTED. IT IS NOW APRIL 2015 HAVE BEEN HAVING THE SAME ISSUE EVERY FEW MONTHS. I HAVE REBUILT THE ENTIRE FRONT END HELPED FOR A LITTLE WHILE BUT IT SOON CAME BACK. I HAVE PUT 4 SETS OF TIRES ON IT ALSO IN THIS TIME PERIOD. I INSTALLED AN AFTERMARKET DUAL STEERING STABILIZER SAME RESULT. MY TRUCK ONLY HAS 63,400 MILES ON IT NOW. TWO DAYS AGO RUNNING DOWN THE TOLL ROAD HIT AN EXPANSION JOINT AT 70 MILES PER HOUR AND STARTED THE DEATH WOBBLE CARS SCATTERED ALL AROUND ME AS TRUCK SHAKES VIOLENTLY UNTIL YOU CAN SLOWLY SLOW YOUR SPEED DOWN TO ABOUT 30 MILES PER HOUR PRAYING THAT NOBODY SLAMS INTO YOU. THIS HAPPENED TWICE IN A MATTER OF ABOUT FIVE MILES. TOOK IT BACK TO THE DEALERSHIP THEY ROTATED MY AXLE FORWARD TO GET THREE MORE DEGREES OF CASTER AND THEY SAID TRY THAT. ON MY WAY HOME STARTED TO DEATH WOBBLE AT 58 MILES PER HOUR. DODGE HAS WORKED ON MY TRUCK TO TRY AND SOLVE THIS PROBLEM ROUGHLY 12 TIMES IN THE LAST 4 YEARS. THE PROBLEM STILL EXISTS AND THEY DON'T KNOW HOW TO FIX IT. I WILL NOT ALLOW MY WIFE OR DAUGHTER TO DRIVE THIS TRUCK DO TO FEAR OF THEIR LIVES AND OTHERS IF THIS WERE TO HAPPEN WITH THEM BEHIND THE WHEEL. SOMETHING NEEDS TOO BE DONE TO CORRECT THIS PROBLEM AND SOMEBODY NEEDS TO BE HELD ACCOUNTABLE. THIS IS A VERY BAD SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN