Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
2225–50K
2650–75K
1775–100K
20100–150K
12150K+
114 reports with mileage · 41 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports1 fire reports6 injury reports
What owners actually said
155 reports
137,000 miles · Jul 22, 2009
Structure
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING, BREAKING, AND FALLING APART. HE NOTICED CHUNKS OF THE DASHBOARD FALLING TO THE FLOOR. THE DEALER STATED THAT THERE WAS NO RECALL AND PROVIDED THE CONTACT WITH A REPAIR ESTIMATE. HE WAS ADVISED TO CALL THE DODGE MANUFACTURER. THE F…
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TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING, BREAKING, AND FALLING APART. HE NOTICED CHUNKS OF THE DASHBOARD FALLING TO THE FLOOR. THE DEALER STATED THAT THERE WAS NO RECALL AND PROVIDED THE CONTACT WITH A REPAIR ESTIMATE. HE WAS ADVISED TO CALL THE DODGE MANUFACTURER. THE FAILURE MILEAGE WAS 137,000.
NHTSA ODI #10277905
40,000 miles · Jun 9, 2009
Structure
I HAVE A 1997 DODGE RAM PU WITH THE DASHBOARD FALLING APART THOUGHT IT WAS JUST NORMAL WEAR AND TEAR UNTIL I INHERITED MY FATHER'S 2002 DODGE RAM DIESEL PU. I NOTICED A COUPLE OF YEARS AGO HIS TRUCK'S DASHBOARD WAS CRACKING BUT DID NOT REALIZE THE EXTENT UNTIL I RECEIVED THE TRUCK LAST YEAR. THE DASHBOARD ON BOTH MY TRUCKS ARE I…
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I HAVE A 1997 DODGE RAM PU WITH THE DASHBOARD FALLING APART THOUGHT IT WAS JUST NORMAL WEAR AND TEAR UNTIL I INHERITED MY FATHER'S 2002 DODGE RAM DIESEL PU. I NOTICED A COUPLE OF YEARS AGO HIS TRUCK'S DASHBOARD WAS CRACKING BUT DID NOT REALIZE THE EXTENT UNTIL I RECEIVED THE TRUCK LAST YEAR. THE DASHBOARD ON BOTH MY TRUCKS ARE IN TERRIBLE CONDITION WITH GAPING HOLES IN EACH. BOTH HAVE EXPOSED WIRING THAT YOU CAN SEE FROM JUST LOOKING AT THEM. *TR
NHTSA ODI #10273248
120,000 miles · May 29, 2009
Latches/locks/linkages
2002 DODGE RAM HOOD FLEW OPEN WHEN DRIVING AT 55 MPH. HOOD HAD BEEN OPEN AND CLOSED BEFORE DEPARTURE AND WAS SECURE. HOOD AND SURROUNDING AREA SUSTAINED OVER $1,000 WORTH OF DAMAGE. THANKFULLY DRIVER WAS ABLE TO BRING TRUCK TO A STOP SAFELY. VERY FRIGHTENING EVENT. AUTO BODY DEALER INDICATES THIS IS A FREQUENT EVENT WITH DO…
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2002 DODGE RAM HOOD FLEW OPEN WHEN DRIVING AT 55 MPH. HOOD HAD BEEN OPEN AND CLOSED BEFORE DEPARTURE AND WAS SECURE. HOOD AND SURROUNDING AREA SUSTAINED OVER $1,000 WORTH OF DAMAGE. THANKFULLY DRIVER WAS ABLE TO BRING TRUCK TO A STOP SAFELY. VERY FRIGHTENING EVENT. AUTO BODY DEALER INDICATES THIS IS A FREQUENT EVENT WITH DODGE RAMS. *TR
NHTSA ODI #10272393
106,325 miles · Dec 8, 2008
Wheels
I HAVE A 2002 DODGE RAM 2500 WITH ALUMINUM WHEELS. BOTH LEFT SIDE TIRES DEVELOPED LEAKS DUE TO CRACKS IN THE FACTORY WHEELS. HAD THE LEAKS BEEN ON THE RIGHT SIDE I MAY NOT HAVE NOTICED THEM GOING DOWN AND IT COULD HAVE BEEN RATHER DANGEROUS. WHEN CHECKING FOR REPLACEMENT RIMS I WAS TOLD AT TWO LARGE JUNK YARDS THAT DODGE HAD …
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I HAVE A 2002 DODGE RAM 2500 WITH ALUMINUM WHEELS. BOTH LEFT SIDE TIRES DEVELOPED LEAKS DUE TO CRACKS IN THE FACTORY WHEELS. HAD THE LEAKS BEEN ON THE RIGHT SIDE I MAY NOT HAVE NOTICED THEM GOING DOWN AND IT COULD HAVE BEEN RATHER DANGEROUS. WHEN CHECKING FOR REPLACEMENT RIMS I WAS TOLD AT TWO LARGE JUNK YARDS THAT DODGE HAD A PROBLEM WITH THE ALUMINUM RIMS AND WOULD DO NOTHING ABOUT IT. I HAVE BOTH RIMS WITH CRACKS. I CURRENTLY HAVE TWO STEEL RIMS ON AND TWO ALUMINUM. I AM UNCERTAIN ABOUT LEAVING THE TWO ALUMINUM RIMS ON AS I AM NOT SURE IF THEY WILL ALSO FAIL. *TR
NHTSA ODI #10251131
Mileage unknown · Dec 7, 2008
Structure
I HAVE A 2002 DODGE TRUCK 2500 DIESEL. THE DASH BUSTED RIGHT AFTER I BOUGHT ,I HAD TO BUY A COVER TO PUT OVER IT TO KEEP IT FROM FALLING APART. I KNOW OTHER DODGE TRUCKS HAVE THE SAME PROBLEM. I HAVE CHECK THEM WHEN I WOULD SEE THEM IN THE PARKING LOTS AND OTHER PLACES. I THINK THIS SHOULD BE CHECKED INTO AND BE A RECALL ON THEM…
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I HAVE A 2002 DODGE TRUCK 2500 DIESEL. THE DASH BUSTED RIGHT AFTER I BOUGHT ,I HAD TO BUY A COVER TO PUT OVER IT TO KEEP IT FROM FALLING APART. I KNOW OTHER DODGE TRUCKS HAVE THE SAME PROBLEM. I HAVE CHECK THEM WHEN I WOULD SEE THEM IN THE PARKING LOTS AND OTHER PLACES. I THINK THIS SHOULD BE CHECKED INTO AND BE A RECALL ON THEM. THANK YOU *TR
NHTSA ODI #10251003
500 miles · Dec 1, 2008
Fuel System, OtherPower Train
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT EXPERIENCED ISSUES WITH THE 6-SPEED MANUAL TRANSMISSION IN HIS VEHICLE. THE CLUTCH WOULD FAIL WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE GEARS WOULD SLIP AS IF THE CLUTCH WERE DEPRESSED AND THE CONTACT SMELLED A BURNING ODOR WHILE DRIVING IN REVERSE. HE TOOK THE V…
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TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT EXPERIENCED ISSUES WITH THE 6-SPEED MANUAL TRANSMISSION IN HIS VEHICLE. THE CLUTCH WOULD FAIL WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE GEARS WOULD SLIP AS IF THE CLUTCH WERE DEPRESSED AND THE CONTACT SMELLED A BURNING ODOR WHILE DRIVING IN REVERSE. HE TOOK THE VEHICLE TO MULTIPLE DEALERS MORE THAN TEN TIMES. ONE OF THE DEALERS INSTALLED A NEW CLUTCH, BUT IT FAILED 10,000 MILES LATER. AT APPROXIMATELY 34,000 MILES, THE DEALER REPAIRED THE CLUTCH AGAIN; HOWEVER, THE ISSUE RECURRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000 AND FAILURE MILEAGE WAS APPROXIMATELY 500. UPDATED 1/5/09 *CN THE CONSUMER ALSO STATED WHEN BACKING UP HIS TRAILER THERE WAS A BURNING SMELL COMING FROM THE CLUTCH AREA. A TRANSMISSION SHOP EXAMINED THE CLUTCH AND PRESSURE PLATED AND DISCOVERED THE CLUTCH WAS WORN AND THE PRESSURE PLATE HAD HEAT MARKS FROM CLUTCH SLIPPAGE. THE MECHANIC ALSO STATED THE PRESSURE PLATE APPEARED MUCH OLDER THAN THE CLUTCH ITSELF BECAUSE OF THE LARGE STRANDS OF FIBER STUCK IN THE COVER THAT APPEARED TO BE FROM THE PREVIOUS CLUTCH THAT CAME APART. THE ENGINE LIGHT HAD ILLUMINATED. IT WAS DETERMINED THAT THE FUEL INJECTION PUMP NEEDED TO BE REPLACED. UPDATED 1/09/09. *JB
NHTSA ODI #10250333
65,000 miles · Aug 12, 2008
Power TrainCrash
DROVE IN DRIVEWAY PUT IN PARK, WENT INSIDE TO GET SOMETHING QUICK CAME OUT AND CRASH.. CAME OUT OF PARK AND INTO REVERSE WENT ACROSS STREET HIT CURB TURNED RIGHT AND DOWN IN FRONT OF NEIGHBORS HOUSE AND REAR END THEN HIT CENTER OF LIGHT POLE FOR $5,000 DAMAGE ALSO ALL PLASTIC DASH, CUP HOLDER, AND SUNGLASS HOLDER ALL BROKEN I…
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DROVE IN DRIVEWAY PUT IN PARK, WENT INSIDE TO GET SOMETHING QUICK CAME OUT AND CRASH.. CAME OUT OF PARK AND INTO REVERSE WENT ACROSS STREET HIT CURB TURNED RIGHT AND DOWN IN FRONT OF NEIGHBORS HOUSE AND REAR END THEN HIT CENTER OF LIGHT POLE FOR $5,000 DAMAGE ALSO ALL PLASTIC DASH, CUP HOLDER, AND SUNGLASS HOLDER ALL BROKEN IN LARGE PIECES OUT OF DASH. *TR
NHTSA ODI #10237873
Mileage unknown · Aug 7, 2008
Tires
PURCHASED 4 TIRES FROM COSTCO, GREENSBORO,NC ON 7/18/07. ALL 4 VALVE STEMS HAVE FAILED. ONE ON 5/18/08 AND THREE ON 8/02/08. *TR
I RECEIVED FROM A LETTER FROM CHRYSLER "CHRYSLER HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN SOME 2001 & 2002 MODEL YEAR DODGE RAM VAN. THE PROBLEM: THE IGNITION/PARK INTERLOCK SYSTEM ON YOUR VEHICLE MY BECOME INOPERATIVE....CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE PARTS &LABOR..." I VISIT…
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I RECEIVED FROM A LETTER FROM CHRYSLER "CHRYSLER HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN SOME 2001 & 2002 MODEL YEAR DODGE RAM VAN. THE PROBLEM: THE IGNITION/PARK INTERLOCK SYSTEM ON YOUR VEHICLE MY BECOME INOPERATIVE....CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE PARTS &LABOR..." I VISITED LA BREA CHRYSLER JEEP, LA, CA 90036 PLACES AND REQUESTED THAT FIX IT BUT THEY TOLD ME WE DO NOT HAVE A PART (SEVERAL TIMES:FROM MARCH TO UNTIL TODAY.) WHAT SHOULD I DO TO FIX MY CAR? *TR
NHTSA ODI #10233089
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Dodge RAM 2500 Problems, Complaints & Recalls | Skip That Year