DASHBOARD IS DECAYING. NOT NORMAL WEAR, BUT EXCESSIVE CRACKING. SAME PROBLEM IS OCCURRING IN DAUGHTER'S DODGE PICKUP. *TR
2002 Dodge RAM 2500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Dodge RAM 2500 do not stand out strongly from the model-year median of 275.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 2500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
114 reports with mileage · 41 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
40 reportsHAVE HAD NOTHING BUT TROUBLE WITH MY 02 RAM 2500 TRUCK. REAR BRAKE PADS HAD NOTHING BUT RUST HOLDING THE PADS IN PLACE, HAD THE TURBO AND FUEL PUMP REPLACED, U-JOINTS AND YOKE ON 4WD SHAFT WORN OUT AND HANGER BEARING ON REAR DRIVE SHAFT WORN OUT AT ABOUT 70,000MI, TAIL GATE CABLE BROKE AFTER ONLY TWO YEARS, WHEN CLICKING FROM HI…
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HAVE HAD NOTHING BUT TROUBLE WITH MY 02 RAM 2500 TRUCK. REAR BRAKE PADS HAD NOTHING BUT RUST HOLDING THE PADS IN PLACE, HAD THE TURBO AND FUEL PUMP REPLACED, U-JOINTS AND YOKE ON 4WD SHAFT WORN OUT AND HANGER BEARING ON REAR DRIVE SHAFT WORN OUT AT ABOUT 70,000MI, TAIL GATE CABLE BROKE AFTER ONLY TWO YEARS, WHEN CLICKING FROM HIGH BEAM TO LOW BEAM OCCASIONALLY ALL LIGHTS GO OUT, CANNOT USE HEATED MIRRORS BECAUSE THEY WILL BLOW A FUSE AND I WON'T HAVE ANY HEAT, AND NOW ALL BALL JOINTS AND TIE ROD ENDS ARE WORN AND NEED REPLACED. I BOUGHT THIS TRUCK NEW WITH ONLY 75 MILES ON IT, WHEN I HAD THE FUEL PUMP AND TURBO REPLACED AT AROUND 78,000 MILES, MY MILEAGE INCREASED FROM ABOUT 350 MILES PER TANK TO ABOUT 550 MILES PER TANK OF FUEL. HIGHWAY DRIVING IS MUCH HIGHER MPG. FUEL GAGE NO LONGER WORKS, EMPTY AT HALF TANK OF FUEL NOW. WAS QUARTER TANK AND EMPTY. I'M SURE THE TRANSMISSION WILL BE NEXT, I'VE BEEN PUTTING SPECIAL FLUID ADDITIVE IN THAT, THIS SEEMS TO HELP WITH SMOOTHNESS OF SHIFTING AND POWER. NEVER EVER WILL I WASTE MY MONEY ON A VEHICLE MADE BY THE "BIG THREE" AGAIN. THERE IS A GOOD REASON WHY TOYOTA IS TAKING OVER THE MARKET.*TR
THE DASHBOARD ON MY 2002 DODGE RAM PICKUP HAS STARTED TO CRACK WITH NO APPARENT REASON. THE CRACKS ARE GROWING AND THERE ARE MORE POPULATED.
DASHBOARD CRACKED IN SEVERAL PLACES ON 2002 DODGE RAM 2500.*AK
NO "EVENT" LED TO FAILURE. ISSUE IS A POTENTIAL SAFETY ISSUE THAT HAS BEEN DOCUMENTED IN AN INVESTIGATIVE REPORT ON WWW.LOCAL6.COM OUT OF ORLANDO. MY 2002 DODGE RAM 2500 QUAD CAB HAS A DEFECTIVE DASHBOARD THAT HAS BEGIN TO COLLAPSE. THE REPORT REFERENCED DOCUMENTS IDENTICAL ISSUES LEADING TO EVERYTHING FROM ELECTRICAL SHORTS AND…
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NO "EVENT" LED TO FAILURE. ISSUE IS A POTENTIAL SAFETY ISSUE THAT HAS BEEN DOCUMENTED IN AN INVESTIGATIVE REPORT ON WWW.LOCAL6.COM OUT OF ORLANDO. MY 2002 DODGE RAM 2500 QUAD CAB HAS A DEFECTIVE DASHBOARD THAT HAS BEGIN TO COLLAPSE. THE REPORT REFERENCED DOCUMENTS IDENTICAL ISSUES LEADING TO EVERYTHING FROM ELECTRICAL SHORTS AND LOSS OF LIGHTS DURING NIGHT DRIVING TO LOSS OF VEHICLE OPERATION. PROBLEM IS APPARENTLY WIDESPREAD, SPECIFIC TO DODGE AND EXPANDING. MOST VEHICLES ARE OLDER THAN MINE BUT CRACKS APPEAR TO BE STARTING IN THE SAME PLACE AND ALL PROCEED TO COLLAPSE. SCOTT COOPER WAS THE INVESTIGATIVE REPORTER FOR CHANNEL 6 NEWS. *TR
I OWN A 2002 DODGE RAM 2500 CUMMINS DIESEL PICKUP. THIS IS THE PREVIOUS BODY STYLE THAT RAN FROM 1994 TO 2002 IN THE 2500 AND 3500 TRUCKS. WHEN I SWITCH FROM HIGH BEAMS TO LOW BEAMS, THE LIGHTS SHUT OFF COMPLETELY. IT IS EXTREMELY DANGEROUS TO HAVE YOUR LIGHTS GO OUT AT HIGHWAY SPEEDS WITH ONCOMING TRAFFIC. I HAVE HEARD OF MANY …
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I OWN A 2002 DODGE RAM 2500 CUMMINS DIESEL PICKUP. THIS IS THE PREVIOUS BODY STYLE THAT RAN FROM 1994 TO 2002 IN THE 2500 AND 3500 TRUCKS. WHEN I SWITCH FROM HIGH BEAMS TO LOW BEAMS, THE LIGHTS SHUT OFF COMPLETELY. IT IS EXTREMELY DANGEROUS TO HAVE YOUR LIGHTS GO OUT AT HIGHWAY SPEEDS WITH ONCOMING TRAFFIC. I HAVE HEARD OF MANY OTHER COMPLAINTS FROM OWNERS OF THESE TRUCKS. WHY IS THERE NO RECALL ON THIS SAFETY ISSUE? *TR
TAILGATE SUPPORT CABLE CORRODED AND BROKE. 8JB
I BOUGHT MY DODGE RAM 2500 4X4 YEAR OF MFR.2002 WITH 32000 MILES.I HAVE OWNED THIS TRUCK FOR JUST ABOUT A YEAR I NOW HAVE 47000 MILES.WHAT I HAVE NOTICED IS THE LOWER INSIDE EDGE OF MY DOORS ARE SHOWING SIGHNS OF RUST,TO THE POINT THAT RUST PITS ARE SHOWING THROUGH THE OUTSIDE FINISH.MY MANAUL SAYS BODY IS WARRANTED FOR FIVE YEA…
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I BOUGHT MY DODGE RAM 2500 4X4 YEAR OF MFR.2002 WITH 32000 MILES.I HAVE OWNED THIS TRUCK FOR JUST ABOUT A YEAR I NOW HAVE 47000 MILES.WHAT I HAVE NOTICED IS THE LOWER INSIDE EDGE OF MY DOORS ARE SHOWING SIGHNS OF RUST,TO THE POINT THAT RUST PITS ARE SHOWING THROUGH THE OUTSIDE FINISH.MY MANAUL SAYS BODY IS WARRANTED FOR FIVE YEARS OR 100,000 MILES.I NEED ADVICE ON HOW TO HANDLE THIS WHEN I CALL THE LOCAL DELARSHIPS THEY ASK IF I AM THE ORIGINAL OWNER AND IF I BOUGHT FROM THEM.I HAVE GOTTEN TWO ESTIMATES #1 FOR $750.00 #2 FOR $1492.00
BED STARTED SEPARATING FROM THE BODY OF THE VEHICLE ON BOTH REAR SIDES. DEALER ADMITTED THEY HAD A PROBLEM WITH THOSE VEHICLES. MANUFACTURER WAS NASTY, AND INDICATED THAT BY LAW THEY GUARANTEED VEHICLE FOR THREE YEARS OR 36000 MILES. *AK *MR
THE VEHICLE OSCILLATES VIOLENTLY ON CEMENT ROADS DUE TO STIFFNESS OF THE FRAME AND WRONG WHEEL BASE. THE DEALER IS UNABLE TO FIX THE PROBLEM. *YH
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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