2002 Dodge RAM 2500

TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT NOTICED THAT THE DASHBOARD WAS ABNORMAL IN JUNE 2008. IN SEPTEMBER OF 2009, HE WAS WALKING TOWARD THE VEHICLE AND NOTICED A HOLE IN THE DASHBOARD AND THAT IT WAS CAVING INWARD. THE MANUFACTURER ADVISED HIM THAT THEY WERE UNABLE TO OFFER HIM ANY ASSISTANCE SINCE IT WAS NOT A SAFETY ISSUE. THE MANUFACTURER LATER STATED THAT THEY WOULD PAY 25% TOWARDS THE REPAIR IF IT WAS REPAIRED AT AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 132,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 1/11/09 *CN UPDATED 01/13/10.*JB

TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING, BREAKING, AND FALLING APART. HE NOTICED CHUNKS OF THE DASHBOARD FALLING TO THE FLOOR. THE DEALER STATED THAT THERE WAS NO RECALL AND PROVIDED THE CONTACT WITH A REPAIR ESTIMATE. HE WAS ADVISED TO CALL THE DODGE MANUFACTURER. THE FAILURE MILEAGE WAS 137,000.

I HAVE A 1997 DODGE RAM PU WITH THE DASHBOARD FALLING APART THOUGHT IT WAS JUST NORMAL WEAR AND TEAR UNTIL I INHERITED MY FATHER'S 2002 DODGE RAM DIESEL PU. I NOTICED A COUPLE OF YEARS AGO HIS TRUCK'S DASHBOARD WAS CRACKING BUT DID NOT REALIZE THE EXTENT UNTIL I RECEIVED THE TRUCK LAST YEAR. THE DASHBOARD ON BOTH MY TRUCKS ARE IN TERRIBLE CONDITION WITH GAPING HOLES IN EACH. BOTH HAVE EXPOSED WIRING THAT YOU CAN SEE FROM JUST LOOKING AT THEM. *TR

I HAVE A 2002 DODGE TRUCK 2500 DIESEL. THE DASH BUSTED RIGHT AFTER I BOUGHT ,I HAD TO BUY A COVER TO PUT OVER IT TO KEEP IT FROM FALLING APART. I KNOW OTHER DODGE TRUCKS HAVE THE SAME PROBLEM. I HAVE CHECK THEM WHEN I WOULD SEE THEM IN THE PARKING LOTS AND OTHER PLACES. I THINK THIS SHOULD BE CHECKED INTO AND BE A RECALL ON THEM. THANK YOU *TR

TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE CLUTCH LOCKED UP AND THE VEHICLE WAS INOPERABLE. WHILE DRIVING 55 MPH, IT SEEMS AS IF THE CLUTCH RELEASES AND THE RPMS INCREASE BEFORE THE VEHICLE BEGINS TO DRIVE NORMALLY. THE CONTACT TOOK THE VEHICLE TO A DEALER APPROXIMATELY TWELVE TIMES, BUT THEY CAN NEVER DUPLICATE THE FAILURE. THE CLUTCH HAS BEEN REPLACED TWICE. THE FAILURE OCCURS INTERMITTENTLY. THE CURRENT MILEAGE WAS 35,000 AND FAILURE MILEAGE WAS 500. UPDATED 01/24/08 *BF THE DEALER STATED WIRING PLUG FUSE BLOWN, ALARM WILL GO OFF WITH KEY IN IGNITION OR NOT, PDC COVER BROKEN, DIFFICULT TO START IN COLD WEATHER, NOTICED A BURNING SMELL, AND FUEL INJECTION. UPDATED 01/24/08 *TR

MY 2002 DODGE RAM 2500 QUAD TRUCK DASH BOARD STARTED TO CRACK ABOUT THREE YEARS AGO. WHEN I CHECKED WITH MY DEALER I WAS TOLD THAT IT WOULD NOT BE COVERED BY WARRANTY. SHORTLY LATER I WAS WALKING IN A WALMART PARKING LOT AND NOTICE A 2001 DODGE RAM 1500 WHICH HAD A DASH BOARD CRACKED WORSE THAN MINE. I THEN MADE A TRIP TO MANY USED CAR LOTS--I FOUND THAT SEVEN (7) OUT OF TEN (10) 2001+ DODGE RAM PICKUPS I CHECKED HAD CRACKED DASHES. I CONTACT DODGE WITH MY COMPLAINT AND WHAT I HAD OBSERVED IN OTHER DODGE PICK UPS AND ASKED ABOUT ANY RECALL FOR THE PROBLEM. I WAS SENT THE TYPICAL FORM LETTER THAT SAID SORRY NOT UNDER WARRANTY NOR RECALL. NOW WHERE CRACKS JOINED CHUNKS OF THE DASH HAVE FELL IN LEAVING GAPING HOLES WITH JAGGED EDGES. I HAVE NEVER HAD AN ACCIDENT IN MY TRUCK AND GOD FORBID IF I SHOULD--CAN JUST SEE ALL THE JAGGED PARTS OF THE DASH FLYING AND WITH THE FORCE OF THE AIRBAGS JUST WHAT INJURES WOULD BE RECEIVED. IN FACT I HAVE CUT THE PASSENGER SIDE AIR BAG OFF FOR FEAR OF ADDITIONAL INJURY TO MY WIFE IN AN EVENT OF AN ACCIDENT. ALSO MINE IS NOT AN ISOLATED EVENT--ONE COULD SPEND COUNTLESS HOURS READING OF THE SAME COMPLAINT ON THE WEB. BUT TO DATE DODGE HAS DONE NOTHING. I HAVE SEEN WHERE SOME DEALERS HAVE COVERED HALF THE LABOR COST--YOU CAN REST ASSURED THAT WAS FROM THE DEALER AND NOT DODGE JUST TO MAINTAIN GOOD CUSTOMER RELATIONS! THIS IS A SAFETY HAZARD IN THAT SEVER INJURIES COULD BE RECEIVED FROM THE DEPLOYMENT OF THE AIR BAGS. *TR

DURING A ROUTINE STOP AT RED LIGHT ON 55 MPH ROAD THE METAL BRAKE LINE RUPTURED WHERE IT IS ROUTED ALONG THE FRAME BETWEEN THE GAS TANK AND FRAME. RUSTED THROUGH, NO WAY TO INSPECT. DEALER REPORTED THIS WAS A COMMON FAILURE ON DODGE PICK-UPS. DURING THIS STOP THE PEDAL WENT TO THE FLOOR, ABLE TO PUMP AND GET A LITTLE FRONT BRAKE, AND THE ABS AND BRAKE LIGHTS CAME ON IN THE DASH ASSEMBLY. I CRIMPED THE LINE ADDED BRAKE FLUID AND LIMPED TO LOCAL DEALER FOR REPLACEMENT. DEALER KNOWS ABOUT PROBLEM SO DODGE HAS TO KNOW AND SHOULD CHANGE MATERIAL OR ROUTING OF BRAKE LINE. GEORGE *TR THE CONSUMER PROVIDED A REPAIR INVOICE. UPDATED 09/05/07 *TR