I WAS DRIVING HOME WHEN I RAN INTO SOME BUMPY ROADS AND I LOOKED AT MY PASSENGER SIDE AIRBAG CONTROL MODULE IN THE DASH AND IT WAS GONE. THE WHOLE INNER DASH WAS BROKE LOOSE AND PLASTIC PARTS WERE FALLING ONTO THE FLOORBOARD. I'VE E-MAILED DODGE AND HAVEN'T RECEIVED ANYTHING BACK FROM THEM YET. THE DEALERSHIP SAYS IT COULD BE FR…
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I WAS DRIVING HOME WHEN I RAN INTO SOME BUMPY ROADS AND I LOOKED AT MY PASSENGER SIDE AIRBAG CONTROL MODULE IN THE DASH AND IT WAS GONE. THE WHOLE INNER DASH WAS BROKE LOOSE AND PLASTIC PARTS WERE FALLING ONTO THE FLOORBOARD. I'VE E-MAILED DODGE AND HAVEN'T RECEIVED ANYTHING BACK FROM THEM YET. THE DEALERSHIP SAYS IT COULD BE FROM $1000 TO $7000 TO FIX. IT HAD A FEW CRACKS IN IT BEFORE BUT NOW IT SEAMS TO BE JUST FALLING TO PIECES. I BELIEVE THIS COULD CAUSE MY AIRBAGS TO DEPLOY AT ANY MINUTE AND THIS IS A SAFETY ISSUE. IN AN ACCIDENT HOW COULD YOU TELL IF THE AIRBAG DEPLOYED BEFORE OR AFTER THE INCIDENT? COULD THE AIRBAG CAUSE AN ACCIDENT? DODGE SAYS IT'S OUT OF WARRANTY AND I WILL HAVE TO FIX IT MYSELF. I THINK WITH ALL THE DASH ISSUES, DODGE SHOULD AT LEAST BARE SOME OF THE RESPONSIBILITY. THEY WON'T EVEN TELL ME IF MY TRUCK IS SAFE TO DRIVE? SO IT SETS IN BACK YARD.
NHTSA ODI #10743851
150,000 miles · Jul 3, 2015
Unknown Or Other
WHILE DRIVING THE DASH CRACKED. TWO DAYS LATER ANOTHER CRACK AND PIECES FELL IN BEHIND THE DASH. TODAY THE PLASTIC DASH CONTINUE TO CRACK AND FALL APART. CHRYSLER CONTINUE TO SAY THEY ARE NOT RESPONSIBLE, BUT THEY ARE THE INSTALLERS AND MANUFACTOR. 70 % OF THE DASH IS GONE.
NHTSA ODI #10731883
78,964 miles · Jan 30, 2012
Unknown Or Other
DASHBOARD BEGAN CRACKING ON 2001 DODGE RAM TRUCK IN LATE 2007. IT HAS NOW COMPLETELY DESINTEGRATED AND LARGE PIECES HAVE COME LOOSE AND FALLEN BEHIND THE DASH. I'M TRULY CONCERNED THAT THE LOOSE DASHBOARD PIECES COULD CAUSE A MALFUNCTION OF ELECTRICAL OR MECHANICAL SYSTEMS OF THE VEHICLE MAKING IT UNSAFE TO DRIVE. TT
NHTSA ODI #10445797
86,500 miles · Jul 23, 2011
Unknown Or Other
THE DASHBOARD ON MY 2001 DODGE RAM 2500 BEGAN TO CRACK, NOW THERE ARE SEVERAL CRACKS IN THE DASH. THIS VEHICLE IS IN A HEATED GARAGE MOST OF THE TIME AND THE WINDOWS ARE OPEN WHEN IN THE GARAGE DURING THE SUMMER AND WINTER. THE VEHICLE IS WELL CARED FOR AND CLEAN, I SEE NO REASON FOR THIS TO HAVE OCCURRED. THERE ARE SEVERAL …
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THE DASHBOARD ON MY 2001 DODGE RAM 2500 BEGAN TO CRACK, NOW THERE ARE SEVERAL CRACKS IN THE DASH. THIS VEHICLE IS IN A HEATED GARAGE MOST OF THE TIME AND THE WINDOWS ARE OPEN WHEN IN THE GARAGE DURING THE SUMMER AND WINTER. THE VEHICLE IS WELL CARED FOR AND CLEAN, I SEE NO REASON FOR THIS TO HAVE OCCURRED. THERE ARE SEVERAL CRACKS NOW ACROSS THE DASHBOARD ON THE TOP PART.
NHTSA ODI #10415852
80,000 miles · Feb 22, 2011
Unknown Or Other
TOP OF DASH CRACKED SO BAD PIECES ARE FALLING OUT. IF WE WERE TO GET INTO A HEAD ON COLLISION, THESE PIECES OF BROKEN PLASTIC WOULD TURN INTO SHRAPNEL. IF I KNEW ABOUT THIS SITE SOONER I WOULD OF CERTAINLY BROUGHT IT TO YOUR ATTENTION. I'M NOT ALONE IN THIS PROBLEM, OR THAT IT WAS CAUSED BY THE SUN, ARMORAL, ETC. COMPILED OVER 1…
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TOP OF DASH CRACKED SO BAD PIECES ARE FALLING OUT. IF WE WERE TO GET INTO A HEAD ON COLLISION, THESE PIECES OF BROKEN PLASTIC WOULD TURN INTO SHRAPNEL. IF I KNEW ABOUT THIS SITE SOONER I WOULD OF CERTAINLY BROUGHT IT TO YOUR ATTENTION. I'M NOT ALONE IN THIS PROBLEM, OR THAT IT WAS CAUSED BY THE SUN, ARMORAL, ETC. COMPILED OVER 1,500 OTHER PEOPLE ON DODGE RAM FORUMS, CAR COMPLAINTS, AND OTHER SUCH INTERNET SITES WITH THE SAME PROBLEM, AND NO RECALL FROM DODGE TO FIX THIS PROBLEM.
NHTSA ODI #10384949
Mileage unknown · Feb 4, 2011
Unknown Or Other
DASH PAD IS CRACKED ALL TO PIECES. SHARP PIECES ARE COMING OFF AND COULD POTENTIALLY BE DANGEROUS. THIS IS A SAFETY CONCERN AND DODGE SHOULD RECALL THIS.
NHTSA ODI #10381939
80,000 miles · Mar 22, 2010
Unknown Or Other
DASH IN 2001 DODGE RAM 2500 HAS BROKEN INTO PIECES. DODGE WILL NOT REMEDY THE SITUATION EVEN THOUGH THERE IS A MORE THAN ENOUGH INSTANCES OF THIS PROBLEM WITH THIS YEAR MODEL OF VEHICLE. MATERIAL DASH IS MANUFACTURED WITH IT'S DEFECTIVE CAUSING THE DASH TO BREAK APART AND BECOME A SAFETY CONCERN WITH THE STABILITY OF THE DASH …
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DASH IN 2001 DODGE RAM 2500 HAS BROKEN INTO PIECES. DODGE WILL NOT REMEDY THE SITUATION EVEN THOUGH THERE IS A MORE THAN ENOUGH INSTANCES OF THIS PROBLEM WITH THIS YEAR MODEL OF VEHICLE. MATERIAL DASH IS MANUFACTURED WITH IT'S DEFECTIVE CAUSING THE DASH TO BREAK APART AND BECOME A SAFETY CONCERN WITH THE STABILITY OF THE DASH IN CASE OF CRASH. COMPLAINT WOULD HAVE BEEN FILED EARLIER BUT JUST RECENTLY LEARNED OF THIS SITE. *DT
NHTSA ODI #10321379
150,000 miles · Aug 16, 2008
Unknown Or Other
2001 DODGE RAM DASH CRACKED IN MULTIPLE PLACES. IN THE EVENT OF AN AIR BAG DEPLOYMENT/CRASH, DASH WILL EXPLODE AND CREATE EXTENSIVE INJURIES. REPLACED AT OWN EXPENSE BECAUSE DODGE WOULDN'T DO ANYTHING ABOUT IT BECAUSE ITS OUT OF WARRANTY. *TR
NHTSA ODI #10238513
Mileage unknown · Feb 27, 2008
StructureUnknown Or Other
2001 DODGE RAM 2500 DASHBOARD CRACKING. CONSUMER STATED THAT HE SAW MORE COMPLAINTS LIKE THIS ON THE INTERNET. HE STATES THAT HIS DASHBOARD HAS COMPLETELY CRACKED. *KB
NHTSA ODI #10219527
Mileage unknown · Jan 5, 2008
Electrical SystemUnknown Or Other
DODGE 2500 2001 MODEL DASH IS FALLING OUT TO THE POINT IT IS A SAFETY CONCERN WIRES ARE BEING EXPOSED AND KIDS CAN GET HANDS AND FINGERS CAUGHT IN HOLES IN DASH. DEALER SAYS IT IS AWARE OF PROBLEM BUT WILL DO NOTHING ABOUT IT. DON DAVIS DEALERSHIP. *CN
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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