My 2001 Dodge Ram Instrument Panel has cracked in three pieces causing the defroster & vents to stop working recently due to the moisture/UV Issue. I'm aware of this problem because I participated in the investigation as manager of validation and testing for the manufacturer, Textron Automotive. How can I get a replacement to c…
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My 2001 Dodge Ram Instrument Panel has cracked in three pieces causing the defroster & vents to stop working recently due to the moisture/UV Issue. I'm aware of this problem because I participated in the investigation as manager of validation and testing for the manufacturer, Textron Automotive. How can I get a replacement to correct this Safety issue...?
NHTSA ODI #11611795
Mileage unknown · Apr 2, 2024
Air BagsElectrical SystemUnknown Or Other
I have a 2001 Dodge Ram 2500. In 2003, I noticed parts of the dash, starting to break apart. In 2004, I had a major head on collision, and the airbag, did NOT deploy. The damage was extensive, with bent frame. The damage was $17,000 in 2004. I was told by the Chrysler Dealership, that did the repairs, that they could not check t…
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I have a 2001 Dodge Ram 2500. In 2003, I noticed parts of the dash, starting to break apart. In 2004, I had a major head on collision, and the airbag, did NOT deploy. The damage was extensive, with bent frame. The damage was $17,000 in 2004. I was told by the Chrysler Dealership, that did the repairs, that they could not check the condition of the airbag wiring, because the dashboard was broken. I wonder how many others out there, that have the same issue, with the dashboard, and don't have a working airbag. The other issue I have, is the seatbelt tensioner, has caused the seatbelt, to get chewed up. The belt, is now, no more than an inch wide.
NHTSA ODI #11580749
Mileage unknown · May 8, 2023
Unknown Or Other
Hood latch Hood came off while driving.
NHTSA ODI #11520875
Mileage unknown · Feb 6, 2023
Unknown Or OtherInjury
I own a 2001 Dodge RAM 2500 and the truck’s dashboard is disintegrating. Pieces have fallen into my heating system, and I believe that is what’s causing my vacuum issue! It is winter time right now, and i was stranded in 10° weather for hours. I could not stay warm by running the trucks because of these pieces getting into the …
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I own a 2001 Dodge RAM 2500 and the truck’s dashboard is disintegrating. Pieces have fallen into my heating system, and I believe that is what’s causing my vacuum issue! It is winter time right now, and i was stranded in 10° weather for hours. I could not stay warm by running the trucks because of these pieces getting into the heating system. My girlfriend put her hand on the dash and it broke and she was cut. I would hate to think if that was one of my small grand children, climbing in and the dash breaking away and them getting injured! I own two other Dodge trucks And the dashboards are just as brittle! The dashboards could be manufactured better. I’ve never had dashboards crumble away like these have! People are getting hurt. Dodge is supposed to be a quality American vehicle! And yet they don’t seem to care that people are getting injured, heating systems aren’t working from pieces getting into the system. I have to drive with the heater fan on high, trying to stay warm during the winter months, and little pieces of plastic have come out of the vents. What if one of those pieces got into my eyes, and cause me to wreck, possibly injuring myself, or injuring others. some may think this is just a cosmetic issue, but it is not! These dashboards need to be a better quality! Sure, dashboards may crack when they’re older! But they shouldn’t crumble that way and sharp brittle pieces, causing injuries! Causing mechanical problems! It’s not right! I tried to upload a picture, but after five attempts of it, not uploading, I gave up
NHTSA ODI #11505721
Mileage unknown · May 25, 2017
Unknown Or Other
DASH BREAKING.
NHTSA ODI #10991720
81,000 miles · Mar 18, 2017
Unknown Or Other
AS 2ND OWNER FOR PAST 12 YRS VEHICLE WAS LIKE NEW, ABOUT 3YRS AGO IT DEVELOPED A CRACK IN THE DASHBOARD FROM THE WINDSHIELD TO GLOVE BOX DOOR AND SINCE HAS CRACKED IN 2 OTHER AREAS FROM WINDSHIELD TO FRONT! THIS VEHICLE SITS UNDER COVER OF AN RV SHELTER WITH MY RV 90% OF IT'S EXISTENCE! I JUST RECENTLY FOUND OUT THAT DAIMLER-CHR…
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AS 2ND OWNER FOR PAST 12 YRS VEHICLE WAS LIKE NEW, ABOUT 3YRS AGO IT DEVELOPED A CRACK IN THE DASHBOARD FROM THE WINDSHIELD TO GLOVE BOX DOOR AND SINCE HAS CRACKED IN 2 OTHER AREAS FROM WINDSHIELD TO FRONT! THIS VEHICLE SITS UNDER COVER OF AN RV SHELTER WITH MY RV 90% OF IT'S EXISTENCE! I JUST RECENTLY FOUND OUT THAT DAIMLER-CHRYSLER HAS REFUSED ANY RECALL TO TO CORRECT THIS FAULTY PRODUCT FOR THOUSANDS OWNERS EXPERIENCING THIS PROBLEM! I.CANNOT BELIEVE THE GOVERNMENT HAS NOT MADE CHRYSLER RESPONSIBLE FOR REPLACING THIS INFERIOR PRODUCT AS THEY HAVE THE AIR BAGS. I WHOLEHEARTEDLY PRAY THAT YOU CAN USE YOUR POWER TO HOLD CHRYSLER TO STAND UP AND CORRECT THIS PROBLEM!
NHTSA ODI #10966674
125,000 miles · Dec 22, 2016
Unknown Or Other
THE WHOLE DASH HAS FALLEN IN AND PARTS GOING EVERYWHERE,KID GOT CUT,PARTS FALLING OUT BOTTOM,AWFUL,
NHTSA ODI #10937077
Mileage unknown · Dec 1, 2015
Unknown Or Other
SHARP PLASTIC PIECES ARE BREAKING OFF FROM THE DASHBOARD AND TRIM AROUND INSTUMENT PANEL THAT COULD CAUSE INJURY, ESPECIALLY DURING ANY TYPE OF A COLLISION.
NHTSA ODI #10807843
30,000 miles · Sep 21, 2015
StructureUnknown Or Other
DASHBOARD IS CRACKING AND BRAKING APART PEACE S ARE COMING OFF AND HITTING ME IN THE FACE AND EYES.
NHTSA ODI #10766369
Mileage unknown · Aug 5, 2015
Unknown Or Other
DASH CRACKED ALL OVER AND FELL APART WITH NO ACCIDENT
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
2001 Dodge RAM 2500 Problems, Complaints & Recalls | Skip That Year
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