NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
181 reportsClear category filter103,000 miles · Oct 2, 2014
Service BrakesStructureCrash
BRAKES FAILED WHEN APPLIED. ABS AND BRAKE WARNING LIGHTS CAME ON WITH VERY LITTLE BRAKING. AFTER HARD BRAKING APPLICATION THE TIRES LOCKED AND SLID ABOUT 5 INCHES IN DAMP BACKTOP AND HIT A CAR STOPPED AT A LIGHT. HAD PLENTY OF TIME TO BRAKE BUT NO OR VERY LITTLE BRAKING ACTION. LATER INSPECTION SHOWED THAT ONE OF THE BRAKE …
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BRAKES FAILED WHEN APPLIED. ABS AND BRAKE WARNING LIGHTS CAME ON WITH VERY LITTLE BRAKING. AFTER HARD BRAKING APPLICATION THE TIRES LOCKED AND SLID ABOUT 5 INCHES IN DAMP BACKTOP AND HIT A CAR STOPPED AT A LIGHT. HAD PLENTY OF TIME TO BRAKE BUT NO OR VERY LITTLE BRAKING ACTION. LATER INSPECTION SHOWED THAT ONE OF THE BRAKE LINES RUSTED THROUGH AND LOST PRESSURE. THIS IS THE SECOND TIME THIS HAS HAPPENED. THESE TRUCKS ARE PRONE TO BRAKE LINE RUSTING. DRIVER SEEMED TO BE FINE AND DROVE AWAY AFTER EXCHANGING INFO. HE LATER CLAIMED INJURY. *TR
NHTSA ODI #10640916
75,000 miles · Jun 8, 2014
Exterior LightingStructureVisibility/wiper
THE DASHBOARD IN THIS VEHICLE HAS BEEN CRACKED AND BROKEN SINCE 2004. IT CONTINUES TO BREAK AND CHIP CAUSING PIECES OF SHARP PLASTIC TO FALL INSIDE THE INNER DASH AREA. WHEN DRIVING AT NIGHT AND ATTEMPTING TO CHANGE FROM LOW BEAM, TO HIGH BEAM, THE LIGHTS WILL GO OUT AND WILL NOT BE OPERATIONAL. YOU HAVE TO CONTINUOUSLY FLI…
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THE DASHBOARD IN THIS VEHICLE HAS BEEN CRACKED AND BROKEN SINCE 2004. IT CONTINUES TO BREAK AND CHIP CAUSING PIECES OF SHARP PLASTIC TO FALL INSIDE THE INNER DASH AREA. WHEN DRIVING AT NIGHT AND ATTEMPTING TO CHANGE FROM LOW BEAM, TO HIGH BEAM, THE LIGHTS WILL GO OUT AND WILL NOT BE OPERATIONAL. YOU HAVE TO CONTINUOUSLY FLIP THE HIGH BEAM SWITCH MULTIPLE TIMES TO GET THE LIGHTS TO COME BACK ON. THIS DID NOT START UNTIL THE DASH CRACKED AND PLASTIC PIECES FELL INSIDE THE DASH. BOTH OF THESE ISSUES CONTINUE TO THIS DATE. *TR
NHTSA ODI #10596931
Mileage unknown · Jun 3, 2014
StructureInjury
DASH WAS CRACKED UP AND A PIECE FLEW OUT AND GOT HIT IN FACE. *TR
NHTSA ODI #10595948
84,000 miles · Jun 2, 2014
Structure
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD STARTED TO DEVELOPED CRACKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.
NHTSA ODI #10595514
Mileage unknown · Feb 13, 2014
Structure
MY DASH BOARD ON MY 2001 DODGE RAM 2500 HAS COMPLETELY BROKE CAUSING THE PLASTIC TO ENTER IN TO THE DASH CAUSING MY LIGHTS TO FLICKER BOTH THEE INNER AND OUTER DASH HAS FAILED. PARTS HAVE ALSO FLEW AT ME IN THE FACE AREA. *TR
NHTSA ODI #10564206
132,000 miles · Feb 2, 2014
Electrical SystemStructureInjury
THE DASHBOARD STARTED TO DISINTEGRATE ALMOST IMMEDIATELY AFTER PURCHASE. AT 70,000 MILES IT HAD OPENED UP A GIANT SINKHOLE AND STARTED CAUSING ELECTRICAL SHORTAGES, LIKE HEADLIGHTS GOING OUT OCCASIONALLY WHILE DRIVING. NOW EVERY TIME THE FAN IS RUN, SMALL PIECES FLY AROUND THE CAB. A PIECE GOT INTO MY EYE WHILE DRIVING, IT WA…
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THE DASHBOARD STARTED TO DISINTEGRATE ALMOST IMMEDIATELY AFTER PURCHASE. AT 70,000 MILES IT HAD OPENED UP A GIANT SINKHOLE AND STARTED CAUSING ELECTRICAL SHORTAGES, LIKE HEADLIGHTS GOING OUT OCCASIONALLY WHILE DRIVING. NOW EVERY TIME THE FAN IS RUN, SMALL PIECES FLY AROUND THE CAB. A PIECE GOT INTO MY EYE WHILE DRIVING, IT WAS A BAD SITUATION. I HAD TO BE TREATED WITH ANTIBIOTICS IN EYE FOR A CUT. NOW I AM SERIOUSLY CONCERNED FOR MY SAFETY IN THE EVENT THE AIRBAGS DEPLOY. SHARP SHARDS OF SHRAPNEL COULD BE FORCED INTO MY BODY BY THE AIRBAG DEPLOYING. IT IS A VERY UNSAFE SITUATION FOR DRIVER AND PASSENGER. I AM HAVING THE WHOLE DASH REPLACED AT MY OWN COST BECAUSE OF THIS. DODGE REFUSES TO HELP. UNFORTUNATELY MY MECHANIC SAYS HE REPLACES THESE ALL THE TIME BECAUSE OF THIS ISSUE, BUT IN TWO YEARS NEW DASH IS DISINTEGRATING AGAIN. THIS IS CLEARLY AN UNSAFE SITUATION THAT NEEDS TO BE DEALT WITH, BEFORE FATALITIES OCCUR. *TR
NHTSA ODI #10562565
70,000 miles · Feb 2, 2014
Electrical SystemStructure
THE DASHBOARD IN THIS VEHICLE STARTED TO DISINTEGRATE AT ABOUT 70,000 MILES, EVEN THOUGH IT HAD A DASH COVER AND WINDOW SUN PROTECTION IN AT ALL TIMES, SINCE PURCHASE OF THE VEHICLE. IT WAS LIKE A SINKHOLE OPENING UP IN DASH. IT IS NOW CAUSING WIRING PROBLEMS TO THE POINT I HAVE IT IN THE SHOP. CALLED DODGE TO SEE IF THERE I…
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THE DASHBOARD IN THIS VEHICLE STARTED TO DISINTEGRATE AT ABOUT 70,000 MILES, EVEN THOUGH IT HAD A DASH COVER AND WINDOW SUN PROTECTION IN AT ALL TIMES, SINCE PURCHASE OF THE VEHICLE. IT WAS LIKE A SINKHOLE OPENING UP IN DASH. IT IS NOW CAUSING WIRING PROBLEMS TO THE POINT I HAVE IT IN THE SHOP. CALLED DODGE TO SEE IF THERE IS A RECALL AS THE MECHANIC SAID HE HAS THE SAME TRUCK, WITH SAME ISSUE, AND EVERY DODGE 2001 TRUCK HE WORKS ON HAS THE SAME ISSUE. DODGE WOULD NOT COMMENT. I HAVE A DODGE RAM 2500 1992, AND THE DASH LOOKS LIKE NEW. IT IS A DEFECT THAT NEEDS TO BE RECALLED. IT CAN CAUSE THE HEADLIGHTS TO SHORT OUT WHILE DRIVING. *TR
NHTSA ODI #10562560
99,500 miles · Jan 5, 2014
Structure
CRACKS FORMED IN THE DASH AND AFTER A FEW MONTHS THE DASH BEGAN TO FALL APART. I DUCT TAPED IT TOGETHER OUT OF FEAR THAT WATER WOULD SHORT OUT THE ELECTRICAL COMPONENTS VISIBLE THROUGH THE LOOSE PIECES. *TR
NHTSA ODI #10558554
150,000 miles · Dec 31, 2013
Structure
THE DASHBOARD AND THE INSTRUMENT TRIM BEZEL HAVE SEVERE CRACKS IN THEM. I DID NOT KNOW THIS WAS A WIDESPREAD ISSUE AND DODGE SHOULD REPLACE THE DASHBOARDS AT NO COST TO THE OWNERS. THIS IS CLEARLY A MANUFACTURING DEFECT. *TR
NHTSA ODI #10557952
150,000 miles · Dec 19, 2013
Structure
I BOUGHT MY 2001 RAM NEW FROM DEALER . I PUT A DASH MAT ON FIRST WEEK I OWNED . A FEW YEARS AGO I NOTICED A DIP IN THE MAT . I TOOK IT OFF AND NOTICED A SECTION OF MAT MISSING. I CALLED THE LOCAL DEALER AND RECEIVED NO HELP . I AM NOW MISSING MOST OF MY DASH TOP . THERE ARE NUMEROUS SHARP PIECES WHICH MAY CAUSE DAMAGE IN THE DAS…
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I BOUGHT MY 2001 RAM NEW FROM DEALER . I PUT A DASH MAT ON FIRST WEEK I OWNED . A FEW YEARS AGO I NOTICED A DIP IN THE MAT . I TOOK IT OFF AND NOTICED A SECTION OF MAT MISSING. I CALLED THE LOCAL DEALER AND RECEIVED NO HELP . I AM NOW MISSING MOST OF MY DASH TOP . THERE ARE NUMEROUS SHARP PIECES WHICH MAY CAUSE DAMAGE IN THE DASH AREA . I FOUND A LONG TIME MOPAR MECHANIC AND HE INSTRUCTED ME TO CALL THE CHRYSLER CARE LINE . THEY TOLD ME THE MECHANIC HAD NO RIGHT TELLING ME HE HAS RECEIVED NUMEROUS COMPLAINTS AS THEY HAD NONE ON FILE. THREE DAYS LATER I RECEIVED A LETTER THANKING ME FOR CALLING THEM AND A LICENSE PLATE FRAME CONGRATULATION ME ON 200000 MILES . THIS IS THEIR WAY OF SAYING SORRY . WHILE CHECKING ON OTHER CHRYSLER PRODUCT ISSUES , I FOUND NUMEROUS COMPLAINTS ON THIS . THIS IS A LARGE SAFETY ISSUE AS COULD CAUSE FIRE OR FLYING PIECES . *TR
NHTSA ODI #10556750
Official recalls
1May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗