DASHBOARD IS CRACKING AND FALLING OUT OF THE TRUCK. *TR
2001 Dodge RAM 2500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2001 Dodge RAM 2500 do not stand out strongly from the model-year median of 275.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 2500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
319 reports with mileage · 150 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
181 reportsANOTHER CRACKED DASH BOARD . DEALER SAID THEY HAVEN'T SEEN THIS BEFORE!! VARY LARGE CRACKS RUNNING FROM THE LEADING EDGE TO THE WINDSHIELD. *TR
MY DASHBOARD IN MY 2001 2500 DODGE RAM PICKUP TRUCK BEGAN TO CRACK. THIS CRACK CONTINUED TO GROW UNTIL FINALLY LARGE CHUNKS JUST COLLAPSED INTO THE INSIDE OF THE DASH. I KEEP MY TRUCK GARAGED MOST OF THE TIME SO THIS REALLY SHOCKED ME. I WORRY ABOUT PIECES FALLING INSIDE THAT MAY CAUSE OTHER PROBLEMS. *JB
DASHBOARD STARTED CRACKING IN APRIL 07, NOW IT IS ACTUALLY BREAKING APART. WIRING IS NOW EXPOSED TO SUNLIGHT. THERE ARE LARGE HOLES FORMING IN THE DASH. GETS WORSE EVERYDAY. NOW IS BREAKING APART NEAR PASSENGER AIRBAG AREA. NUMEROUS COMPLAINTS ON THE WEB FOR THIS PROBLEM. COULD LEAD TO SAFETY PROBLEMS WITH WIRING EXPOSED. TRUCK…
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DASHBOARD STARTED CRACKING IN APRIL 07, NOW IT IS ACTUALLY BREAKING APART. WIRING IS NOW EXPOSED TO SUNLIGHT. THERE ARE LARGE HOLES FORMING IN THE DASH. GETS WORSE EVERYDAY. NOW IS BREAKING APART NEAR PASSENGER AIRBAG AREA. NUMEROUS COMPLAINTS ON THE WEB FOR THIS PROBLEM. COULD LEAD TO SAFETY PROBLEMS WITH WIRING EXPOSED. TRUCK ONLY HAS 65K MILES ON IT. *TR
LARGE MULTIPLE CRACKS IN DASHBOARD AND HOLES. *TR
2001 DODGE RAM 2500 DIESEL/ --DASH BOARD FALLING APART, CRACKING ALL OVER AND LARGE HOLES IN IT. *TR
I HAVE A 2001 DODGE RAM 2500, AND MY DASH IS FALLING IN. MY DASH STARTED CRACKING SEVERAL MONTHS AGO AND HAS RECENTLY STARTED FALLING TO PIECES WHICH ARE BEING LOST INSIDE THE DASH. WHEN I GOOGLED A REPLACEMENT DASH I FOUND COUNTLESS OTHERS WHO ARE HAVING THE EXACT SAME PROBLEM. LOCAL 6 NEWS OUT OF FLORIDA DID A STORY ON THIS …
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I HAVE A 2001 DODGE RAM 2500, AND MY DASH IS FALLING IN. MY DASH STARTED CRACKING SEVERAL MONTHS AGO AND HAS RECENTLY STARTED FALLING TO PIECES WHICH ARE BEING LOST INSIDE THE DASH. WHEN I GOOGLED A REPLACEMENT DASH I FOUND COUNTLESS OTHERS WHO ARE HAVING THE EXACT SAME PROBLEM. LOCAL 6 NEWS OUT OF FLORIDA DID A STORY ON THIS PROBLEM AND EVEN HAS A REPORT OF THE FALLING DEBRIS CUTTING INTO THE WIRING CAUSING THE HEADLIGHTS TO TURN OFF WHILE DRIVING AT NIGHT. I HAVE NOT CONTACTED DODGE DIRECTLY. I DID GO TO THE DEALERSHIP AND ALL THEY OFFERED WAS TO SELL ME A NEW DASH AT APPX. $500. WHEN I GOOGLED THIS PROBLEM, SEVERAL OF THE PEOPLE WHO HAD COMPLAINED TO DODGE WERE GIVEN THE SAME FORM LETTER TELLING THEM IN SHORT THAT THIS WAS NOT A COMMON PROBLEM RESULTING IN A RECALL AND THAT THERE WAS NOTHING THAT THEY COULD DO. I AM ONLY ONE OF SEVERAL PEOPLE ACROSS THE COUNTRY WHO ARE LOOKING FOR DODGE TO CORRECT A PROBLEM THEY HAVE GIVEN US THAT IS NOT ONLY COSMETIC. I FIND IT HARD TO BELIEVE THIS IS BEING OVERLOOKED AND VIEWED AS COSMETIC. THERE IS A SAFETY ISSUE OF BROKEN PIECES OF DASH BOARD FALLING IN AND CUTTING WIRES, EXPOSED JAGGED EDGES OF PLASTIC, BRITTLE PLASTIC PARTS FLYING AROUND IN THE CAB OF THE TRUCK DURING THE EVENT OF AN ACCIDENT, AND ALSO PIECES BEING PROPELLED AT THE DRIVER AND ALL PASSENGERS IN THE EVENT OF AN AIR BAG DEPLOYMENT. WE ARE LOOKING FOR DODGE TO RECTIFY THIS PROBLEM AND ADMIT THAT THERE IS AN ISSUE WITH THEM PURCHASING SUB-PAR MATERIALS. *TR
2001 DODGE RAM 2500 DASHBOARD CRACKING . TV INVESTIGATION SLOT SHOWN ON INTERNET. MY VEHICLE HAS THE SAME PROBLEM - PURCHASED NEW DASHBOARD PANEL FROM DODGE DEALER $200. IN THE PAST YEAR HAVE FRONT AXLE SEALS, WATER PUMP, POWER STEERING PUMP , FUEL INJECTION PUMP AND AUTOMATIC TRANSMISSION FAILED. REPAIRED OVER $ 6400 IN…
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2001 DODGE RAM 2500 DASHBOARD CRACKING . TV INVESTIGATION SLOT SHOWN ON INTERNET. MY VEHICLE HAS THE SAME PROBLEM - PURCHASED NEW DASHBOARD PANEL FROM DODGE DEALER $200. IN THE PAST YEAR HAVE FRONT AXLE SEALS, WATER PUMP, POWER STEERING PUMP , FUEL INJECTION PUMP AND AUTOMATIC TRANSMISSION FAILED. REPAIRED OVER $ 6400 IN EXPENSE - THE DASH PROBLEM BROKE THE MONKEY'S BACK. *AK
I WENT OUT TO MY TRUCK THE OTHER DAY AND NOTICED A LARGE CRACK IN THE DASHBOARD. I KNOW THAT THERE WERE COUNTLESS PEOPLE WITH THE SAME PROBLEM AS MYSELF. THIS PROBLEM COULD POTENTAILLY CAUSE A PROBLEM WITH THE AIRBAG SYSTEM. IN AN ACCIDENT, THE AIRBAG COULD BE RIPPED BY THE FAILING DASHBOARD AS IT DEPLOYED. *AK
DASHBOARD CRACKING, COLLAPSING, AND SPLINTERING. *AK
Official recalls
101V153000 · Air Bags
May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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