MY NEW TRUCK AT 29000 MILE BEGAN TO WANDER SPORADICALLY. IT FEELS AS IF THE TRUCK HITS A PATCH OF ICE THEN REGAINS ITS TRACTION BUT NO ICE CLEAR DRY PAVEMENT IT LEAVES ME FEELING AS IF SOMETHING IS GOING TO BREAK AT THE WRONG TIME...WHEN I HAVE MY LOVED ONES IN IT...FOR EVERYONE'S SAFETY PLEASE HELP...DODGE SAYS IT DRIVES LIKE …
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MY NEW TRUCK AT 29000 MILE BEGAN TO WANDER SPORADICALLY. IT FEELS AS IF THE TRUCK HITS A PATCH OF ICE THEN REGAINS ITS TRACTION BUT NO ICE CLEAR DRY PAVEMENT IT LEAVES ME FEELING AS IF SOMETHING IS GOING TO BREAK AT THE WRONG TIME...WHEN I HAVE MY LOVED ONES IN IT...FOR EVERYONE'S SAFETY PLEASE HELP...DODGE SAYS IT DRIVES LIKE A DODGE...ITS SURE DOESN'T DRIVE LIKE IT SHOULD, OR LIKE WHEN IT WAS NEW UP TO 29000MILES. ITS GOT MA PROBLEM AND I KNOW IT...I FEEL IT EVEN IF THEY DON'T. TS
NHTSA ODI #10005059
21,709 miles · Jan 30, 2003
Steering
WHILE BACKING OUT VEHICLE'S POWER STEERING AND BRAKES LOCKED UP MAKING VEHICLE UNABLE TO DRIVE. DEALER STATES THE PROBLEM CAN NOT BE DUPLICATED, PROBLEM HAS BEEN REPAIRED 4 TIMES. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
NHTSA ODI #10005991
29,231 miles · Jan 28, 2003
Steering
VEHICLE IS UNSAFE TO DRIVE. THE STEERING WHEEL DOES NOT RETURN TO CENTER AFTER TURNING A CORNER AND IT WANDERS ALL OVER THE ROAD AT ALL SPEEDS. IT TRIES TO FOLLOW ANY CHANGE IN ROAD SURFACE. DEALER HAS CHANGED OUT THE FOLLOWING PARTS WITH NO HELP. ( GEAR BOX, LOWER STEERING SHAFT, ALL 4 TIE RODS, ALIGNMENTS) I HAVE NEARLY SIDESW…
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VEHICLE IS UNSAFE TO DRIVE. THE STEERING WHEEL DOES NOT RETURN TO CENTER AFTER TURNING A CORNER AND IT WANDERS ALL OVER THE ROAD AT ALL SPEEDS. IT TRIES TO FOLLOW ANY CHANGE IN ROAD SURFACE. DEALER HAS CHANGED OUT THE FOLLOWING PARTS WITH NO HELP. ( GEAR BOX, LOWER STEERING SHAFT, ALL 4 TIE RODS, ALIGNMENTS) I HAVE NEARLY SIDESWIPPED 3 TIMES WHILE DRIVING ON THE INTERSTATE. THE TRUCK HAS BEEN AT THE DEALERS 8 TIMES AND A TOTAL OF 11 DAYS. THE DEALER DOES NOT KNOW WHAT TO TRY NEXT.
NHTSA ODI #10003533
Mileage unknown · Jan 8, 2003
Steering
CONSUMER STATES WHILE DRIVING THE VEHICLE AT ANY SPEED THE VEHICLE WOULD DRIFT TO THE LEFT AND THE RIGHT. TS
NHTSA ODI #10002383
7,525 miles · Jan 3, 2003
Electrical SystemEngine And Engine CoolingPower Train
WHILE DRIVING VEHICLE'S STEERING WHEEL LOCKED UP. DEALER NOTIFIED. TS STEERING WHEEL WOULDN'T TURN. POWER STEERING PUMP REPLACED. TIRE PRESSURE WAS TOO LOW. STEERING BOX FAILED AND REPLACED. WINDSHIELD CRACKED AND REPLACED. VEHICLE WON'T SHIFT AT 40 MPH. CLUNKING NOISE FROM PARK TO REVERSE. FOUND NORMAL OPERATION. OIL …
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WHILE DRIVING VEHICLE'S STEERING WHEEL LOCKED UP. DEALER NOTIFIED. TS STEERING WHEEL WOULDN'T TURN. POWER STEERING PUMP REPLACED. TIRE PRESSURE WAS TOO LOW. STEERING BOX FAILED AND REPLACED. WINDSHIELD CRACKED AND REPLACED. VEHICLE WON'T SHIFT AT 40 MPH. CLUNKING NOISE FROM PARK TO REVERSE. FOUND NORMAL OPERATION. OIL LEAK IN FRONT OF MOTOR. OVERFLOW BOTTLE TOO FULL. VEHICLE WANDERED ALL OVER THE ROAD. STEERING BOX ADJUSTED. AND LOW TIRE PRESSURE WAS TO BLAME. CONSOLE ON SEAT DOESN'T CLOSE PROPERLY. TURBO WHISTLES ON ACCELERATION. NO PROBLEM FOUND. TRANSMISSION SURGES AT 10 TO 45 MPH. NO PROBLEM FOUND. POWER STEERING BOX LEAKED AND REPLACED SECOND TIME. LEAK WAS FOUND AT VACUUM PUMP SEAL CAUSED LEAK AT POWER STEERING RESERVOIR. STEERING DRIFTS TO RIGHT AND WHEEL IS OFF CENTER. CENTER DRAG LINK ADJUSTED SECOND TIME. AFTER SET FOR A FEW DAYS, VEHICLE WON'T MOVE WHEN IT IS PLACED IN DRIVE. NORMAL. NO PROBLEM FOUND. ALL ACCESSORIES WORK WITH THE KEYS OUT OF IGNITION SWITCH. COULD NOT DUPLICATE. FLUID LEAKING FROM TRUCK. REPLACED STEERING BOX FOR THIRD TIME. BRAKES PULSATES WHEN APPLIED. LOW FLUID FOUND DUE TO STEERING LEAK. *TT
NHTSA ODI #10001940
Mileage unknown · Dec 9, 2002
Steering
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE PUMP OF THE STEERING WHEEL WHICH IS LEAKING, MAKING INNOPERABLE TO DIRVE THE VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH
NHTSA ODI #8024008
8,000 miles · Dec 4, 2002
Steering
WHEN THE VEHICLE WAS AT A STAND STILL THE STEERING WHEEL LOCKED UP. THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. *TS *NLM
NHTSA ODI #8023695
Mileage unknown · Aug 26, 2002
Steering
I CAN FEEL THE STEERING SHAFT CLUNKING/CHUNKING/MOVING WITHIN THE STEERING COLUMN. THIS PROBLEM APPEARED WITHIN LAST 2 WEEKS. ADDITIONALLY, THE STEERING WHEEL IS NO LONGER CENTERED BUT ROTATED ABOUT 2 INCHES LEFT OF CENTER IN ORDER TO MAINTAIN STRAIGHT LINE OF DRIVING. I AM CONVCERNED ABOUT THE SAFETY OF THIS VEHICLE, BOTH TO OC…
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I CAN FEEL THE STEERING SHAFT CLUNKING/CHUNKING/MOVING WITHIN THE STEERING COLUMN. THIS PROBLEM APPEARED WITHIN LAST 2 WEEKS. ADDITIONALLY, THE STEERING WHEEL IS NO LONGER CENTERED BUT ROTATED ABOUT 2 INCHES LEFT OF CENTER IN ORDER TO MAINTAIN STRAIGHT LINE OF DRIVING. I AM CONVCERNED ABOUT THE SAFETY OF THIS VEHICLE, BOTH TO OCCUPANTS AND OTHER MOTORISTS BECAUSE THE STEERING MAY FAIL. THE POWER STEERING PUMP WAS REPLACED LAST YEAR AS IT WAS LEAKING. I HAVE SEEN ON THE INTERNET THAT THIS VEHICLE HAS BEEN INVOLVED IN SERIOUS CRASHES DUE TO STEERING ABNORMALITIES AND DAIMLERCHRYSLER HAS REPURCHASED NUMBERS OF THESE UNITS BOTH FROM THE STATE OF MAIN AND INDIVIDUALS. I WOULD HOPE THAT YOU WOULD FORCE DM TO RECALL ALL 2001 2500 DODGE RAMS TO REPAIR THE STEERING DEFECTS OR ORDER THEM TO BUY THEM BACK.
NHTSA ODI #766210
Mileage unknown · Feb 15, 2002
SteeringCrash
LOSS OF STEERING CONTROL WHILE DRIVING FORCED VEHICLE OVER AN EMBANKMENT. DEALER NOTIFIED, AND REPLACED STEERING GEAR BOX. PRIOR TO ACCIDENT, CONSUMER TOOK CAR TO DEALER EXPLAINING THAT THE VEHICLE PULLED TO THE RIGHT. DEALERSHIP DIDN'T CHECK ANYTHING, WHICH RESULTED IN AN ACCIDENT. INSURANCE COMPANY REPAIRED ALL THE DAMAGE AND…
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LOSS OF STEERING CONTROL WHILE DRIVING FORCED VEHICLE OVER AN EMBANKMENT. DEALER NOTIFIED, AND REPLACED STEERING GEAR BOX. PRIOR TO ACCIDENT, CONSUMER TOOK CAR TO DEALER EXPLAINING THAT THE VEHICLE PULLED TO THE RIGHT. DEALERSHIP DIDN'T CHECK ANYTHING, WHICH RESULTED IN AN ACCIDENT. INSURANCE COMPANY REPAIRED ALL THE DAMAGE AND REPLACED STEERING GEAR BOX. *JG *AK
NHTSA ODI #8004140
Mileage unknown · Aug 31, 2001
Steering
RIGHT AFTER PURCHASING THIS TRUCK THE DEALER REPLACED THE STEERING GEAR DUE TO EXCESSIVE CENTER POSITION PLAY. THE REPLACEMENT FELT BETTER, BUT HAD THE SAME PROBLEM AFTER 200 TO 300 MILES. UPON RETURNING TO THE DEALER AGAIN, I WAS TOLD THAT THERE IS NOTHING WRONG AFTER THEY TEST DROVE THE TRUCK. THE STEERING GEAR HAS A COMPLETE …
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RIGHT AFTER PURCHASING THIS TRUCK THE DEALER REPLACED THE STEERING GEAR DUE TO EXCESSIVE CENTER POSITION PLAY. THE REPLACEMENT FELT BETTER, BUT HAD THE SAME PROBLEM AFTER 200 TO 300 MILES. UPON RETURNING TO THE DEALER AGAIN, I WAS TOLD THAT THERE IS NOTHING WRONG AFTER THEY TEST DROVE THE TRUCK. THE STEERING GEAR HAS A COMPLETE LACK OF PRELOAD TORQUE AND OVER-CENTER TORQUE AND DOES NOT MEET THE SPECIFICATIONS IN THE SERVICE MANUAL. THE DEALER DID NOT CHECK THIS, BUT I DID AFTER MY SECOND VISIT. I HAVE LOW CONFIDENCE IN THE DEALERSHIP'S SERVICE DEPARTMENT TO RESOLVE THIS ISSUE.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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