DASH TOP CRACKED AND BROKE INTO DOZENS OF PIECES FALLING INTO DASH. THE DASH TOP IS NO LONGER USABLE AND MUST BE REPLACED AT A COST OF OVER A $1000. THE LOOSE PARTS COULD CAUSE WIRING TO BE DAMAGED AND OTHER PARTS NOT TO FUNCTION, DEFROST VENTS ARE NOT BEING HELD IN PLACE. THE NEW FACTORY PART WILL BE NO BETTER AFTER THE SUN …
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DASH TOP CRACKED AND BROKE INTO DOZENS OF PIECES FALLING INTO DASH. THE DASH TOP IS NO LONGER USABLE AND MUST BE REPLACED AT A COST OF OVER A $1000. THE LOOSE PARTS COULD CAUSE WIRING TO BE DAMAGED AND OTHER PARTS NOT TO FUNCTION, DEFROST VENTS ARE NOT BEING HELD IN PLACE. THE NEW FACTORY PART WILL BE NO BETTER AFTER THE SUN AND HEAT GET TO IT! DODGE NEED TO BE RESPONSIBLE AN REPLACE THE PART WITH A BETTER PART! *TR
NHTSA ODI #10372073
Mileage unknown · Dec 15, 2010
Structure
I HAVE A 2000 DODGE RAM 2500 WITH APPROX. 58K MILES. THE DASH BOARD DEVELOPED A COUPLE CRACKS A FEW YEARS INTO OWNERSHIP. AT THIS POINT THE DASH IS LITERALLY FALLING TO PIECES. LARGE HOLES HAVE DEVELOPED EXPOSING WIRES AND VERY SHARP EDGES. PIECES WILL SIMPLE BREAK OFF WITHOUT EVER TOUCHING THE DASH. I AM UNABLE TO DRIVE THE V…
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I HAVE A 2000 DODGE RAM 2500 WITH APPROX. 58K MILES. THE DASH BOARD DEVELOPED A COUPLE CRACKS A FEW YEARS INTO OWNERSHIP. AT THIS POINT THE DASH IS LITERALLY FALLING TO PIECES. LARGE HOLES HAVE DEVELOPED EXPOSING WIRES AND VERY SHARP EDGES. PIECES WILL SIMPLE BREAK OFF WITHOUT EVER TOUCHING THE DASH. I AM UNABLE TO DRIVE THE VEHICLE BECAUSE I FEEL IT IS UNSAFE TO HAVE ALL THE EXPOSED WIRING. I WOULD REPLACE THE DASH HOWEVER I AM TOLD IT WILL DO IT AGAIN AS CHRYSLER HAS NOT CORRECTED THE MANUFACTURING PROCESS OF THE DASH OR THAT THE NEW DASH I WOULD GET WOULD BE OLD STOCK OF THE SAME MATERIAL. *TR
NHTSA ODI #10370838
103,500 miles · Dec 8, 2010
Structure
TL*THE CONTACT OWNS A 2000 DODGE RAM 2500 QUAD. THE CONTACT STATED THAT THE DASHBOARD IN HIS VEHICLE WAS BROKEN, EXPOSING THE AIR BAG AND WIRING. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CURRENT M…
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TL*THE CONTACT OWNS A 2000 DODGE RAM 2500 QUAD. THE CONTACT STATED THAT THE DASHBOARD IN HIS VEHICLE WAS BROKEN, EXPOSING THE AIR BAG AND WIRING. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 103,800. THE FAILURE MILEAGE WAS APPROXIMATELY 103,500.
NHTSA ODI #10369636
65,000 miles · Oct 13, 2010
Structure
CRACKED DASH. *TR
NHTSA ODI #10360332
125,000 miles · Sep 25, 2010
SteeringStructure
2000 DODGE RAM 2500 DASH PANEL BROKE OFF WHILE DRIVING AND BECAME WEDGE BETWEEN STEERING WHEEL AND METAL FRAMEWORK. *TR
NHTSA ODI #10357466
114,000 miles · Jul 18, 2010
Structure
DASH CRACKED AND DASH BEZEL CRACKED IN 2000 DODGE RAM 1500. REPLACING NEW DASH BEZEL HOWEVER THERE IS ONLY A DASH COVER FOR THESE TRUCKS. DODGE DOES NOT COVER EXPENSE FOR A NEW ONE. THE PIECES CAN BECOME DISLODGED FROM THE DASH AND CAUSE INJURY. *TR
NHTSA ODI #10343886
Mileage unknown · Jul 12, 2010
Structure
CRACKED DASHBOARD ON A 2000 DODGE RAM 2500. THE DASHBOARD ON OUR DODGE RAM HAS BEEN CRACKED AND FALLING IN ON THE ELECTRICAL COMPONENTS UNDER THE BOARD. IT IS VERY UGLY AND SO FAR WE HAVE NOT HAD ANY ELECTRICAL PROBLEMS BUT I AM AFRAID TO TAKE ANY TRIPS FEARING BEING STRANDED BECAUSE OF THE DASHBOARD PARTS FALLING INTO THE HOL…
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CRACKED DASHBOARD ON A 2000 DODGE RAM 2500. THE DASHBOARD ON OUR DODGE RAM HAS BEEN CRACKED AND FALLING IN ON THE ELECTRICAL COMPONENTS UNDER THE BOARD. IT IS VERY UGLY AND SO FAR WE HAVE NOT HAD ANY ELECTRICAL PROBLEMS BUT I AM AFRAID TO TAKE ANY TRIPS FEARING BEING STRANDED BECAUSE OF THE DASHBOARD PARTS FALLING INTO THE HOLE. *TR
NHTSA ODI #10342660
180,000 miles · Jun 10, 2010
Structure
MY COMPLAINT IS ON A 2000 DODGE 2500 FOR A CRACKED AND DISINTEGRATED DASHBOARD. THE DASHBOARD HAS COLLAPSED; EXPOSING WIRING TO THE ELEMENTS, DIFFUSING AND ELIMINATING THE DEFROST AND DASH VENTS, AND CREATING SHRAPNEL HAZARDS TO OCCUPANTS IN THE EVENT OF A CRASH OR AIR BAG DEPLOYMENT. THE FAILURE OF THE DASHBOARD PROGRESSED FROM…
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MY COMPLAINT IS ON A 2000 DODGE 2500 FOR A CRACKED AND DISINTEGRATED DASHBOARD. THE DASHBOARD HAS COLLAPSED; EXPOSING WIRING TO THE ELEMENTS, DIFFUSING AND ELIMINATING THE DEFROST AND DASH VENTS, AND CREATING SHRAPNEL HAZARDS TO OCCUPANTS IN THE EVENT OF A CRASH OR AIR BAG DEPLOYMENT. THE FAILURE OF THE DASHBOARD PROGRESSED FROM TWO SEVERAL INCH CRACKS TO COMPLETE FAILURE IN THE COURSE OF 2 MONTHS. *TR
NHTSA ODI #10335629
35,000 miles · Mar 17, 2010
Latches/locks/linkagesStructure
DODGE 2000 2500 4X4 SPARE TIRE FELL OFF WHILE DRIVING ON ROUGH GRAVEL ROAD---THE VEHICLES' WHOLE LIFE HAS BEEN IN SITKA ALASKA 99835 --CABLE WAS RUSTED. *TR
NHTSA ODI #10320479
175,000 miles · Jan 30, 2010
Structure
DASH HAS CRACKED AND PIECE FALLEN OUT. SINCE THE DASH HOLDS THE PASSENGER AIRBAG A CRACKED DASH COULD CAUSE THE AIRBAG TO NOT FUNCTION PROPERLY IN AN ACCIDENT. THE CRACKED DASH IS A BIG PROBLEM IN THE DODGE PICKUPS FROM 1998. THE DEALERS WON'T DO ANYTHING ABOUT IT SINCE THERE HAS NOT BEEN A SAFETY RECALL ISSUED. *TR
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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