NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
30 reportsClear category filter66,000 miles · Aug 6, 2024
Fuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact stated while driving 50 MPH, an abnormal scraping sound was coming from the vehicle. The contact pulled over and discovered that the front fuel tank strap bracket had detached due to corrosion. Due to failure, the front end of the fuel tank began to hang down from the vehicle. The co…
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The contact owns a 2012 Ram 1500. The contact stated while driving 50 MPH, an abnormal scraping sound was coming from the vehicle. The contact pulled over and discovered that the front fuel tank strap bracket had detached due to corrosion. Due to failure, the front end of the fuel tank began to hang down from the vehicle. The contact cautiously drove the vehicle home and attached a cable to the fuel tank strap bracket as a temporary fix. Upon investigation, the contact discovered NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) which was linked to the failure. The dealer was notified of the failure and informed the contact that the vehicle was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.
NHTSA ODI #11606867
170,000 miles · Jul 9, 2024
Fuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact stated while performing maintenance on the vehicle and checking underneath the vehicle near the fuel tank, the contact became aware that there was a metal strap hanging down. The contact determined that one of the strap supports had rusted and fractured. The contact drove the vehicle…
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The contact owns a 2012 Ram 1500. The contact stated while performing maintenance on the vehicle and checking underneath the vehicle near the fuel tank, the contact became aware that there was a metal strap hanging down. The contact determined that one of the strap supports had rusted and fractured. The contact drove the vehicle to an independent mechanic and was informed that the fuel tank straps, and bracket were extremely corroded and could not be repaired. The contact was informed that the bracket and straps needed to be replaced. The mechanic referred the contact to a dealer The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The failure mileage was approximately 170,000.
NHTSA ODI #11600538
Mileage unknown · Jul 2, 2024
Fuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact received notification of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
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The contact owns a 2012 Ram 1500. The contact received notification of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11598254
Mileage unknown · Jun 17, 2024
Fuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact stated while his wife was driving at approximately 65 MPH, a loud sound was noticed coming from underneath the vehicle. The contact stated that when the wife arrived home, he inspected the vehicle and became aware that the fuel tank was hanging on the ground. The contact also stated …
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The contact owns a 2012 Ram 1500. The contact stated while his wife was driving at approximately 65 MPH, a loud sound was noticed coming from underneath the vehicle. The contact stated that when the wife arrived home, he inspected the vehicle and became aware that the fuel tank was hanging on the ground. The contact also stated that the frame that held the bracket was rusted. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was unknown.
NHTSA ODI #11594918
90,000 miles · Jun 17, 2024
Fuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact stated that while driving at approximately 20 MPH, the fuel tank detached and fell from the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure with NHTSA Campaign Number: 1…
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The contact owns a 2012 Ram 1500. The contact stated that while driving at approximately 20 MPH, the fuel tank detached and fell from the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure with NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure and confirmed the VIN was not included in the recall. The failure mileage was approximately 90,000.
NHTSA ODI #11594766
114,000 miles · Apr 17, 2024
Fuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact stated while driving at an undisclosed speed, he heard an abnormal sound emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection, the contact observed that the fuel tank had become partially detached. No warning lights we…
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The contact owns a 2012 Ram 1500. The contact stated while driving at an undisclosed speed, he heard an abnormal sound emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection, the contact observed that the fuel tank had become partially detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 114,000.
NHTSA ODI #11583630
124,000 miles · Apr 5, 2024
Engine And Engine CoolingFuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact stated that the engine was previously replaced due to camshaft failure. Additionally, the contact stated while checking the tire with the vehicle parked and turned off, the contact became aware that the fuel pump was still running. The contact stated that the car key was in the basem…
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The contact owns a 2012 Ram 1500. The contact stated that the engine was previously replaced due to camshaft failure. Additionally, the contact stated while checking the tire with the vehicle parked and turned off, the contact became aware that the fuel pump was still running. The contact stated that the car key was in the basement during the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 124,000.
NHTSA ODI #11581286
145,000 miles · Feb 7, 2024
Fuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, he was made aware that the fuel tank strap bracket was corroded and had detached from the fuel tank. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, th…
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The contact owns a 2012 Ram 1500. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, he was made aware that the fuel tank strap bracket was corroded and had detached from the fuel tank. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 145,000.
NHTSA ODI #11570542
170,000 miles · Aug 14, 2023
Fuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact stated that upon inspection the vehicle, it was discovered that the fuel tank was hanging low and not properly secured to the vehicle, due to a faulty front fuel tank strap which had failed. The local dealer was notified of the failure but informed the contact that the VIN was not in…
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The contact owns a 2012 Ram 1500. The contact stated that upon inspection the vehicle, it was discovered that the fuel tank was hanging low and not properly secured to the vehicle, due to a faulty front fuel tank strap which had failed. The local dealer was notified of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 170,000.
NHTSA ODI #11538338
85,000 miles · Jul 17, 2023
Fuel System, Gasoline
The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact was alerted by another driver that the fuel tank had detached and was on the ground. Additionally, there was a fuel odor detected. The low fuel warning light was illuminated. The contact pulled over and inspected the vehi…
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The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact was alerted by another driver that the fuel tank had detached and was on the ground. Additionally, there was a fuel odor detected. The low fuel warning light was illuminated. The contact pulled over and inspected the vehicle. Upon inspection, the contact noticed that the front fuel tank strap and fuel tank was the ground, causing a fuel leak. The vehicle was towed to the dealer, where it was diagnosed that the fuel tank bracket and fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 85,000.
NHTSA ODI #11532680
Official recalls
6Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Jul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence & remedy
Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
May 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
Consequence & remedy
Consequence: IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.