NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
688 reports98,000 miles · Apr 14, 2017
Power Train
I HAVE A LOUD WHINING AN NOW IS A LOUD GROWLING IN DIFFERENTIAL OR REAR WHEEL BEARINGS AT ALL SPEEDS. I SAW ON THE INTERNET WHERE THIS IS A COMMON PROBLEM WITH 2009 THRU 2012 DODGE RAM TRUCKS 1500 SERIES. SUPPOSEDLY CHRYSLER HAS RECALLED THESE TRUCKS BUT TWO CALLS TO CHRYSLER TODAY APRIL 13, 2017 THEY ADVISED ME THERE ARE NO REC…
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I HAVE A LOUD WHINING AN NOW IS A LOUD GROWLING IN DIFFERENTIAL OR REAR WHEEL BEARINGS AT ALL SPEEDS. I SAW ON THE INTERNET WHERE THIS IS A COMMON PROBLEM WITH 2009 THRU 2012 DODGE RAM TRUCKS 1500 SERIES. SUPPOSEDLY CHRYSLER HAS RECALLED THESE TRUCKS BUT TWO CALLS TO CHRYSLER TODAY APRIL 13, 2017 THEY ADVISED ME THERE ARE NO RECALLS ON REAR WHEEL BEARINGS OR DIFFERENTIALS. THIS PROBLEM CAN CAUSE A LOCK UP OF THE REAR GEARS AND LOSS OF CONTROL OF THE TRUCK AT ANY SPEED. PLEASE CHECK AND ADVISE ME AT EMAIL [XXX] OR PHONE [XXX] I HAVE PARKED THE TRUCK UNTIL I HEAR FROM YOUR DEPARTMENT AS I DO NOT WANT TO HURT ANYONE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10972358
99,800 miles · Apr 13, 2017
Engine
MY ENGINE HAS 99, 800 MILES AND MY CHECK ENGINE LIGHT CAME ON, THE DODGE DEALERSHIP ADVISED ME THAT MY CAM SHAFT AND MY LIFTER WAS DAMAGED AND NEEDED REPLACING. THE DEALERSHIP ALSO ADVISED ME THAT IT WAS CAUSED BY PRE-MATURE FAILURE.
NHTSA ODI #10972238
82,000 miles · Apr 11, 2017
Electronic Stability Control (esc)
TAKATA RECALL I HAVE A 2011 RAM 1500 WITH 82,000 MILES ON IT. I GOT MY TRUCK TOWED TO DODGE BECAUSE IT WAS NOT STARTING. IT WOULD CRANK OVER BUT NEVER START AND THEN WOULD LOCK UP COMPLETELY LEAVING ME LOCKED OUT OF MY VEHICLE AND SOMETIMES MY KEY WOULDN'T EVEN COME OUT OF THE IGNITION. I TOLD THEM ALL OF THIS INFO AND THEY TOL…
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TAKATA RECALL I HAVE A 2011 RAM 1500 WITH 82,000 MILES ON IT. I GOT MY TRUCK TOWED TO DODGE BECAUSE IT WAS NOT STARTING. IT WOULD CRANK OVER BUT NEVER START AND THEN WOULD LOCK UP COMPLETELY LEAVING ME LOCKED OUT OF MY VEHICLE AND SOMETIMES MY KEY WOULDN'T EVEN COME OUT OF THE IGNITION. I TOLD THEM ALL OF THIS INFO AND THEY TOLD ME IT NEEDED TO BE FLASHED! I PAID $200 FOR THEM TO FLASH MY TRUCK AND SUPPOSIVELY "UPDATE" IT. A WEEK LATER, IT STARTED DOING IT AGAIN. IT WOULDN'T START OR UNLOCK! IT EVEN STALLED ON ME WHILE DRIVING, CAUSING ME TO LOSE ALL CONTROL! LUCKILY I GOT IT OFF THE ROAD SAFELY: EVEN WITH IT BEING LOCKED UP AND HAVING NO CONTROL!! NOT TO MENTION THAT I AM 7 MONTHS PREGNANT!!! THE NEXT MORNING I WAKE UP TO GO TO THE STORE, AND IT WOULD NOT START AT ALL!!! ONCE AGAIN, GOT IT TOWED TO THE SAME DODGE DEALERSHIP!! I TOLD THEM I WANT IT DONE RIGHT THIS TIME SINCE I PAID FOR THEM TO FIX IT THE FIRST TIME!!! I WAS NOT ABOUT TO GO INTO LABOR AND NOT HAVE A RUNNING VEHICLE TO GET US TO THE HOSPITAL!! THEY FINALLY CALLED ME AND SAID THAT IT'S A BAD TIPM! CHARGED ME $1,400 TO REPAIR IT!! I GET ONLINE TO READ ABOUT IT, AND I SEE THOUSANDS OF OTHER RAM 1500 OWNERS WITH THE SAME PROBLEM!!! THEN I SPEAK TO A FRIEND WHO OWNED A RAM 1500 WHO RECENTLY CRASHED AND TOTALED IT DUE TO THE TIPM GOING BAD. IF I WOULD HAVE CRASHED AND LOST MY BABY BECAUSE OF THIS ISSUE, THERE WOULD HAVE BEEN A HUGE PROBLEM! I DO NOT GET WHY THIS PART HAS NOT BEEN RECALLED YET FOR THE 1500. 7 MILLION OTHER CHRYSLER VEHICLES WERE RECALLED BECAUSE OF A FAULTY TIPM! PEOPLE ARE GOING TO GET HURT OR DIE BECAUSE OF THIS ISSUE!!! SOMETHING NEEDS TO BE DONE!!!
NHTSA ODI #10971784
85,000 miles · Mar 21, 2017
Electronic Stability Control (esc)Service BrakesSteering
TAKATA RECALL THE TIPM WENT BAD IN MY TRUCK AT 85,000 MILES. TRUCK WILL NOT START AT TIMES, IT WILL LOCK ME OUT OF MY OWN VEHICLE (THANK GOD MY KIDS WERE NEVER LOCKED IN). THE FUEL PUMP RUNS CONSTANTLY EVEN WHEN THE TRUCK IS TURNED OFF BECAUSE THE TIPM DOES NOT ALLOW IT TO TURN OFF. IT AFFECTS ALL OF MY ELECTRICAL STUFF, INCLUD…
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TAKATA RECALL THE TIPM WENT BAD IN MY TRUCK AT 85,000 MILES. TRUCK WILL NOT START AT TIMES, IT WILL LOCK ME OUT OF MY OWN VEHICLE (THANK GOD MY KIDS WERE NEVER LOCKED IN). THE FUEL PUMP RUNS CONSTANTLY EVEN WHEN THE TRUCK IS TURNED OFF BECAUSE THE TIPM DOES NOT ALLOW IT TO TURN OFF. IT AFFECTS ALL OF MY ELECTRICAL STUFF, INCLUDING RADIO, POWER LOCKS AND POWER WINDOWS. MY WINDOWS WILL ROLE DOWN OUT OF NOWHERE WHEN THE VEHICLE IS TURNED OFF, AND THE WINDOWS WILL NOT ROLE BACK UP. THE BACKUP CAMERA WILL COME ON WHILE I AM DRIVING FORWARD, MY RADIO WILL FREEZE UP TO WHERE I CAN NO DO ANYTHING TO IT. MY KEY GETS STUCK IN THE IGNITION AND WILL NOT COME OUT! THE WHOLE ENTIRE TRUCK JUST LOCKS UP. WHEN YOU'RE DRIVING, AND IT DECIDES TO SHUT OFF OUT OF NOWHERE, I LOSE ALL POWER!!! NO BRAKES OR STEERING!!! ITS UNCONTROLLABLE!! THERE HAS BEEN MANY MANY COMPLAINTS OF THIS PROBLEM WITH THE TIPM IN THE 2011 RAM 1500 INCLUDING PEOPLE ALMOST GETTING INTO ACCIDENTS. MY FRIEND ALSO HAD THIS SAME PROBLEM AND TOTALED HIS TRUCK BECAUSE IT LOCKED UP ON HIM WHILE DRIVING! ALL OF THESE COMPLAINTS AND WELL AWARE OF THE PROBLEM, RAM STILL DECIDES NOT TO RECALL IT OR EVEN FIX IT!! IF I WAS AWARE OF THIS AND KNOWN THE DANGER I PUT MYSELF IN AND OTHERS IN EVERYDAY, I WOULD HAVE NEVER PURCHASED THIS VEHICLE!!
NHTSA ODI #10967519
105,000 miles · Mar 17, 2017
EngineUnknown Or Other
AIR CONDITIONER CONDENSER UNDER DASH WENT OUT AT ABOUT 85,000 MILES. AT 105,000 MILES CHECK ENGINE LIGHT CAME ON. I TOOK IT TO 3 DIFFERENT SHOPS AND ALL 3 FOUND NUMBER 5 CYLINDER OF MY 5.7 CYLINDER ENGINE WAS NOT OPERATING PROPERLY. AFTER DEEPER INVESTIGATION IT TURNED OUT TO BE A WORN CAMSHAFT LOBE. ALL OIL CHANGES WERE DONE A…
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AIR CONDITIONER CONDENSER UNDER DASH WENT OUT AT ABOUT 85,000 MILES. AT 105,000 MILES CHECK ENGINE LIGHT CAME ON. I TOOK IT TO 3 DIFFERENT SHOPS AND ALL 3 FOUND NUMBER 5 CYLINDER OF MY 5.7 CYLINDER ENGINE WAS NOT OPERATING PROPERLY. AFTER DEEPER INVESTIGATION IT TURNED OUT TO BE A WORN CAMSHAFT LOBE. ALL OIL CHANGES WERE DONE AT PROPER INTERVALS AND USED SYNTHETIC OILS. MECHANIC SAID IT WAS COMMON WITH THE 5.7 ENGINE.
NHTSA ODI #10966594
100,387 miles · Mar 13, 2017
Fuel/propulsion System
I'VE BEEN HAVING TROUBLE GETTING MY TRUCK TO START. THIS PAST WEEKEND ( 3/11/2017 ) WHILE I WAS OUT SHOPPING, IT WOULDN'T START WHEN I GOT BACK IN IT. IT SOUNDED LIKE IT WAS OUT OF GAS. I THOUGHT THE FUEL PUMP HAD WENT OUT. I GOT IT TOWED, HAS THE FUEL PUMP REPLACED ONLY TO FIND OUT THAT THE TIPM IS THE PROBLEM. THEN I FOUND OUT…
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I'VE BEEN HAVING TROUBLE GETTING MY TRUCK TO START. THIS PAST WEEKEND ( 3/11/2017 ) WHILE I WAS OUT SHOPPING, IT WOULDN'T START WHEN I GOT BACK IN IT. IT SOUNDED LIKE IT WAS OUT OF GAS. I THOUGHT THE FUEL PUMP HAD WENT OUT. I GOT IT TOWED, HAS THE FUEL PUMP REPLACED ONLY TO FIND OUT THAT THE TIPM IS THE PROBLEM. THEN I FOUND OUT THAT CHRYSLER KNEW ABOUT THIS PROBLEM WITH THE TIPM FOR YEARS AND NEVER SAID ANYTHING ABOUT IT. I'M JUST GLAD I WAS IN A PARKING LOT WHEN THIS THING GAVE OUT INSTEAD ON THE HIGHWAY.
NHTSA ODI #10965791
114,968 miles · Mar 13, 2017
Power Train
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVESHAFT SEPARATED FROM THE REAR DIFFERENTIAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PART WAS UNAVAILABLE FOR THE REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V…
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TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVESHAFT SEPARATED FROM THE REAR DIFFERENTIAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PART WAS UNAVAILABLE FOR THE REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,968.
NHTSA ODI #10960422
58,000 miles · Mar 9, 2017
Service Brakes
THE CAB BRAKE LIGHT AND THE TAIL LIGHTS STAY ON, AND THE BRAKE IS NOT BEING APPLIED. GETTING THE FACTORY TRAILER BRAKE LIGHT FLASHING, ANTI SKID LIGHT ON DASH, AND THE 4WD SERVICE LIGHT ON DASH.
NHTSA ODI #10959882
104,000 miles · Feb 27, 2017
Fuel/propulsion System
FUEL ALWAYS SPILLS EVERY TIME I FILL MY TANK. I THINK IT MIGHT BE A DANGEROUS. OVERSPILL ALWAYS HAPPENS WHEN FILLING TANK
NHTSA ODI #10957321
145,000 miles · Feb 20, 2017
EngineSteering
ENGINE GOING DEAD ON SEVERAL OCCASIONS WHILE CAR IS MOVING THEREFORE STEERING IS LOCKED. HAS ,HAPPENED ON THE INTERSTATE @ 70 MPH, CITY STREET @ 30 - 40 MPH AND COUNTY ROAD @ APPX 10 MPH. LOCAL DEALERSHIP HAS NO RECALL NOTIFICATION NOR CAN THEY IDENTIFY THE PROBLEM. WE CANNOT FIND RECALL NOTIFICATION ON THIS WEBSITE.
NHTSA ODI #10955601
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.