NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
688 reports145,000 miles · Feb 17, 2019
Unknown Or OtherCrashInjury
I PURCHASED A 2011 DODGE RAM 1500. THERE HAS BEEN 4 RECALLS ON IT. 2 RECALLS ARE OPEN AS OF NOW. THE TRUCK MALFUNCTION AND WAS INVOLVED IN A ACCIDENT. THE REMEDY OF THE BRAKE TRANSMISSION SHIFT INTERLOCK RECALL. IS NOT AVAILABLE AT THIS TIME. THE MANUFACTURE HAS FAILED HIS JOB.. MY TRUCK IS CURRENTLY AT CHRYSLER DEALERSHIP UNDER…
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I PURCHASED A 2011 DODGE RAM 1500. THERE HAS BEEN 4 RECALLS ON IT. 2 RECALLS ARE OPEN AS OF NOW. THE TRUCK MALFUNCTION AND WAS INVOLVED IN A ACCIDENT. THE REMEDY OF THE BRAKE TRANSMISSION SHIFT INTERLOCK RECALL. IS NOT AVAILABLE AT THIS TIME. THE MANUFACTURE HAS FAILED HIS JOB.. MY TRUCK IS CURRENTLY AT CHRYSLER DEALERSHIP UNDERSTANDING A INVESTMENT.. IM STRONGLY REACHING OUT TO YOU FOR RECOMMENDING FIAT CHRYSLER TO REPLACE ME WITH A MORE SAFER VEHICLE ARE REFUND ME. THE VEHICLE IS UNSAFE BY LAW AND POLICY... *DSY
NHTSA ODI #11180624
145,000 miles · Feb 12, 2019
Air BagsSteeringVehicle Speed ControlCrashInjury
TAKATA RECALL I STOP AT STOP SIGN MADE A RIGHT TURN THE TRUCK WENT IN HIGH SPEED ON ITS OWN DOWN HILL ONCOMING TRAFFIC WAS COMING UP IN MY LANE I BRAKE HARD AS I COULD TRYING TO AVOID HEAD ON COLLISION. THE CAR HITS ME PUSHES THE TRUCK INTO A LIGHT POLE TO MY RIGHT. THE AIRBAGS DID NOT EVEN DEPLOY. I COULD HAVE BEEN SRIOUS HURT …
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TAKATA RECALL I STOP AT STOP SIGN MADE A RIGHT TURN THE TRUCK WENT IN HIGH SPEED ON ITS OWN DOWN HILL ONCOMING TRAFFIC WAS COMING UP IN MY LANE I BRAKE HARD AS I COULD TRYING TO AVOID HEAD ON COLLISION. THE CAR HITS ME PUSHES THE TRUCK INTO A LIGHT POLE TO MY RIGHT. THE AIRBAGS DID NOT EVEN DEPLOY. I COULD HAVE BEEN SRIOUS HURT ARE A PASSENGER. THESE TRUCKS ARE VERY DANGEROUS. IN MOTION
NHTSA ODI #11176444
100,000 miles · Feb 11, 2019
SuspensionCrash
FRONT IN BALL JOINT DISCONNECTED WHILE DRIVING AND AXEL SNAPPED. AS A RESULT MY FRONT IN OF THE CAR HIT THE GROUND CAUSING A TOTAL LOSS OF STEERING. I CRASHED INTO A WALL DOING 70 MILES PER HOUR AND ALMOST LOST MY LIFE.
NHTSA ODI #11176134
125,000 miles · Feb 10, 2019
Electrical SystemEngineFuel/propulsion System
VEHICLE WILL NOT START NOT GETTING FUEL, REMOTE START WON'T WORK.THE PROBLEMS ARE RELATED TO A FAULTY FUEL PUMP RELAY AND THE NO-START OFTEN OCCUR WHEN THE VEHICLE IS COLD AND PROGRESSIVELY GET WORSE. MY RESEARCH SHOWS THAT THIS ISSUE IS RELATED TO A RECALL FOR FAULTY FUEL RELAYS THAT ARE VERY COMMON IN 2011-2013 VEHICLES, LIKE…
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VEHICLE WILL NOT START NOT GETTING FUEL, REMOTE START WON'T WORK.THE PROBLEMS ARE RELATED TO A FAULTY FUEL PUMP RELAY AND THE NO-START OFTEN OCCUR WHEN THE VEHICLE IS COLD AND PROGRESSIVELY GET WORSE. MY RESEARCH SHOWS THAT THIS ISSUE IS RELATED TO A RECALL FOR FAULTY FUEL RELAYS THAT ARE VERY COMMON IN 2011-2013 VEHICLES, LIKE THE JEEP GRAND CHEROKEE AND DODGE DURANGOS BUT THEY WERE THE ONLY VEHICLES RECALLED. THE PROBLEM IS INTERMITTENT SOMETIMES DAYS APART OR MULTIPLE TIMES THE SAME DAY. I AN DATING THIS TODAY BUT HAVE HAD ISSUES SINCE DECEMBER 2018 IF NOT LONGER.
NHTSA ODI #11176069
145,000 miles · Feb 9, 2019
Fuel/propulsion SystemSteeringCrashInjury
AFTER STOPING AT A STOP SIGN. MADE A RIGHT TURN AND THE TRANSMISSION SHIFT TO HIGH SPEED GEAR CAUSING RAPID SPEED THE THE INGINE SHUT OFF CAUSED HARD STEERING. AT THAT TIME A VEHICLE APPROACH ME HEAD ON BECAUSE THERE CARS PARK IN ONCOMING TRAFFIC LANE. THE CAR CRASH INTO ME FORCING ME TO THE RIGHT OF MY LANE INTO A CITY LIGHT PO…
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AFTER STOPING AT A STOP SIGN. MADE A RIGHT TURN AND THE TRANSMISSION SHIFT TO HIGH SPEED GEAR CAUSING RAPID SPEED THE THE INGINE SHUT OFF CAUSED HARD STEERING. AT THAT TIME A VEHICLE APPROACH ME HEAD ON BECAUSE THERE CARS PARK IN ONCOMING TRAFFIC LANE. THE CAR CRASH INTO ME FORCING ME TO THE RIGHT OF MY LANE INTO A CITY LIGHT POLE. THE VEHICLE HAS HAS 4 RECALLS ON IT AND 2 SAFETY RECALLS OPEN AT THIS TIME. THE VEHICLE HAS A BUY BACK RECALL. AND I WOULD LIKE TO BE REFUNDED PLEASE. THIS HAPPEN IN A CTY STREET. IN MOTION *DSY
NHTSA ODI #11175963
145,000 miles · Feb 8, 2019
SteeringVehicle Speed ControlCrashInjury
TAKATA RECALL MY TRUCK SWITCH INTO HIGH SPEED GEAR SPEEDED UP MAY HAVE CAUSED A CRASH STERRING BECAME HARD TO CONTROL IN MOTION ON A CITY STREET
NHTSA ODI #11175133
139,000 miles · Jan 30, 2019
Electrical SystemEngineFuel/propulsion System
THERE HAS BEEN A RECALL FOR OTHER MODELS SAME YEAR BUT NOT ONE ISSUED FOR THE RAM YET. I AM HAVING A PROBLEM WITH THE TIPM WHICH WAS RECALLED ON THE JEEPS AND GRAND CARAVANS. THE TRUCK TRIES TO START BUT ISNT GETTING ENOUGH FUEL SO THERE IS A DELAY AND SEVERAL DRY STARTS ALSO THE TRUCK DIED THE OTHER DAY ON ME IN TRAFFIC CAUSING…
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THERE HAS BEEN A RECALL FOR OTHER MODELS SAME YEAR BUT NOT ONE ISSUED FOR THE RAM YET. I AM HAVING A PROBLEM WITH THE TIPM WHICH WAS RECALLED ON THE JEEPS AND GRAND CARAVANS. THE TRUCK TRIES TO START BUT ISNT GETTING ENOUGH FUEL SO THERE IS A DELAY AND SEVERAL DRY STARTS ALSO THE TRUCK DIED THE OTHER DAY ON ME IN TRAFFIC CAUSING ME TO ALMOST GET HIT ON THE DRIVER SIDE. I HAVE THE TRUCK PARKED AT HOME RIGHT NOW SCARED TO DRIVE IT. CALLED DODGE DIRECTLY AFTER SOME INVESTIGATING AND THEY CANT ANSWER MY QUESTIONS.
NHTSA ODI #11173132
85,000 miles · Jan 20, 2019
EngineVehicle Speed Control
ENGINE STARTED MISFIRING IN THE NO.1 CYLINDER AND VIOLENTLY SHAKING, VEHICLE THEN LOST POWER TO THE ENGINE NEARLY CAUSING ME TO BE REAR ENDED. TOOK IT TO THE REPAIR SHOP AND DEFECTIVE LIFTERS AND CAMSHAFT WERE FOUND, WITH ONLY 85K MILES THIS SHOULD NOT HAPPEN. DID RESEARCH AND THIS IS A VERY COMMON ISSUE FOR THE 5.7 ENGINES, DEF…
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ENGINE STARTED MISFIRING IN THE NO.1 CYLINDER AND VIOLENTLY SHAKING, VEHICLE THEN LOST POWER TO THE ENGINE NEARLY CAUSING ME TO BE REAR ENDED. TOOK IT TO THE REPAIR SHOP AND DEFECTIVE LIFTERS AND CAMSHAFT WERE FOUND, WITH ONLY 85K MILES THIS SHOULD NOT HAPPEN. DID RESEARCH AND THIS IS A VERY COMMON ISSUE FOR THE 5.7 ENGINES, DEFINITELY NEEDS INVESTIGATED.
NHTSA ODI #11171033
113,000 miles · Jan 18, 2019
Structure
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE ROCKER PANELS ON THE VEHICLE'S DOORS WERE RUSTING. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS, BUT THEY REFUSED TO REPAIR THE ROCKER PANELS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILU…
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE ROCKER PANELS ON THE VEHICLE'S DOORS WERE RUSTING. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS, BUT THEY REFUSED TO REPAIR THE ROCKER PANELS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000. *BF*JB
NHTSA ODI #11170817
Mileage unknown · Jan 17, 2019
Power Train
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT MADE SEVERAL APPOINTMENTS WITH DICK POE CHRYSLER JEEP (6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331), BUT THEY WERE CANCELLED EACH TIME DUE TO PART UNAVAILABILITY. THE RECALL NOTIFICAT…
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT MADE SEVERAL APPOINTMENTS WITH DICK POE CHRYSLER JEEP (6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331), BUT THEY WERE CANCELLED EACH TIME DUE TO PART UNAVAILABILITY. THE RECALL NOTIFICATION WAS RECEIVED MONTHS AGO. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11170560
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.