TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V656000(SUSPENSION:REAR:AXLE:SPINDLE) AND SCHEDULING AN APPOINTMENT THEY ADVISED HER THAT THE PARTS ARE STILL ON BACK ORDER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD CHECK ON…
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TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V656000(SUSPENSION:REAR:AXLE:SPINDLE) AND SCHEDULING AN APPOINTMENT THEY ADVISED HER THAT THE PARTS ARE STILL ON BACK ORDER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD CHECK ON THE DISTRIBUTION TO HER DEALER. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 3,100.
NHTSA ODI #10408510
25,500 miles · Jun 9, 2011
Service Brakes, HydraulicSteeringSuspension
WHILE DRIVING DOWN THE HIGHWAY PULLING OUR GOOSENECK TRAILER I HIT A BUMP ON THE HIGHWAY. ONCE I HIT THE BUMP THE TRUCK BEGAN TO SHAKE UNCONTROLLABLY AND THE STEERING WHEEL WAS RIPPED FROM MY HANDS. I COULD NOT HOLD ON TO THE STEERING WHEEL. DEPRESSING THE BRAKE PEDAL ONLY MADE THE TRUCK JERK TO ONE SIDE VERY QUICKLY. ALL I COUL…
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WHILE DRIVING DOWN THE HIGHWAY PULLING OUR GOOSENECK TRAILER I HIT A BUMP ON THE HIGHWAY. ONCE I HIT THE BUMP THE TRUCK BEGAN TO SHAKE UNCONTROLLABLY AND THE STEERING WHEEL WAS RIPPED FROM MY HANDS. I COULD NOT HOLD ON TO THE STEERING WHEEL. DEPRESSING THE BRAKE PEDAL ONLY MADE THE TRUCK JERK TO ONE SIDE VERY QUICKLY. ALL I COULD DO WAS DOWN SHIFT THE TRANSMISSION AND USE THE TRAILER BRAKES LIGHTLY TO SLOW DOWN. I HAD NO STEERING CONTROL AT ALL. WHILE SLOWING DOWN I RAN 3 CARS OFF THE ROAD ON TO THE SHOULDER DUE TO NOT BEING ABLE TO STEER THE TRUCK AT ALL. I COULD HAVE EASILY KILLED MYSELF AND ANYONE ELSE ON THE HIGHWAY AT THAT TIME. THE TRUCK IS CURRENTLY AT STANLEY-LYND AUTOPLEX IN CAMERON TEXAS UNDERGOING "REPAIRS". THE SERVICE MANAGER, MECHANIC AND THE DEALERSHIP OWNER ALL STATED AND AGREED THAT THERE IS NO KNOWN CAUSE AND NO KNOWN REPAIR TO KEEP THIS FROM HAPPENING AGAIN. THIS IS A VERY SERIOUS LIFE AND SAFETY HAZARD. THE TRUCK CONTINUED TO DO THIS "DEATH WOBBLE" AS IT WAS NAMED AT THE DEALERSHIP AT ANYTIME THE TRUCK ENCOUNTERED A BUMP, EXPANSION JOINT OR UN EVEN PAVEMENT.
NHTSA ODI #10406470
3,100 miles · Jun 3, 2011
Suspension
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE), THE CONTACT CALLED THE DEALER TO SET UP A APPOINTMENT. THE DEALER ADVISED THAT ONLY ONE VEHICLE PER WEEK COULD BE REPAIRED UNDER THE RECALL AND THE VEHICLE POSS…
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TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE), THE CONTACT CALLED THE DEALER TO SET UP A APPOINTMENT. THE DEALER ADVISED THAT ONLY ONE VEHICLE PER WEEK COULD BE REPAIRED UNDER THE RECALL AND THE VEHICLE POSSIBLY WOULD NOT BE REPAIRED UNTIL SEPTEMBER. THE CONTACT STATED THAT THE EXPECTATION OF WAITING UNTIL SEPTEMBER FOR REPAIRS WAS UNREASONABLE. THE FAILURE MILEAGE WAS 3,100.
NHTSA ODI #10404313
13,900 miles · May 25, 2011
Suspension
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 10V656000(SUSPENSION:REAR:AXLE:SPINDLE). THE DEALER WAS NOTIFIED APPROXIMATELY A WEEK AGO AND ADVISED HIM THAT THE MANUFACTURER ONLY ALLOWED ONE PART TO BE ISSUED EVERY SEVEN DAYS. THE CONTACT WAS CONCERNED WITH THE SEV…
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TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 10V656000(SUSPENSION:REAR:AXLE:SPINDLE). THE DEALER WAS NOTIFIED APPROXIMATELY A WEEK AGO AND ADVISED HIM THAT THE MANUFACTURER ONLY ALLOWED ONE PART TO BE ISSUED EVERY SEVEN DAYS. THE CONTACT WAS CONCERNED WITH THE SEVERITY OF THE RECALL IF ANYTHING WERE TO HAPPEN WHILE HE WAS DRIVING. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 13,900.
NHTSA ODI #10402689
6,400 miles · May 16, 2011
Suspension
TL*THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000, SUSPENSION REAR: AXLE: SPINDLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE MANUFACTURER WOULD ONLY ALLOW THEM TO ORDER ONE PART EVERY FOURTEEN DAYS AND IT WOULD BE THREE MONTHS BEFORE THE VEHICLE COULD BE…
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TL*THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000, SUSPENSION REAR: AXLE: SPINDLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE MANUFACTURER WOULD ONLY ALLOW THEM TO ORDER ONE PART EVERY FOURTEEN DAYS AND IT WOULD BE THREE MONTHS BEFORE THE VEHICLE COULD BE REPAIRED. THE CONTACT WAS CONCERNED SINCE THE RECALL STATED THAT THE FAILURE COULD CAUSE A LOSS OF CONTROL. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 6,400.
NHTSA ODI #10401147
7,200 miles · May 16, 2011
Suspension
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THE DEALER INFORMED THEM THAT THE MANUFACTURER ONLY ALLOWED DEALERS TO ORDER ONE PART PER WEEK FOR NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000(SUSPENSION:REAR:AXLE:SPINDLE.) THE RECALL WAS ISSUED DECEMBER 24, 2010 AND WAS SCHEDULE TO BEGIN IN FEBRUARY 2011. THE CONTACT…
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TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THE DEALER INFORMED THEM THAT THE MANUFACTURER ONLY ALLOWED DEALERS TO ORDER ONE PART PER WEEK FOR NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000(SUSPENSION:REAR:AXLE:SPINDLE.) THE RECALL WAS ISSUED DECEMBER 24, 2010 AND WAS SCHEDULE TO BEGIN IN FEBRUARY 2011. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNTIL JULY BECAUSE THE CONSEQUENCE LISTED IN THE RECALL STATED THE VEHICLE COULD LOOSE CONTROL AND CAUSE A CRASH. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 7,200. UPDATED 06/17/11*LJ THE CONSUMER STATED THE REPAIR IS SCHEDULED FOR JUNE 29,2011. UPDATED 06/21/11*JB
NHTSA ODI #10401089
2,200 miles · May 12, 2011
Suspension
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE). AFTER CALLING THE DEALER AND TRYING TO SCHEDULE AN APPOINTMENT, THEY ADVISED HIM THAT HE WOULD HAVE TO WAIT FOUR MONTHS TO HAVE REPAIRS PERFORMED DUE TO PARTS O…
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TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE). AFTER CALLING THE DEALER AND TRYING TO SCHEDULE AN APPOINTMENT, THEY ADVISED HIM THAT HE WOULD HAVE TO WAIT FOUR MONTHS TO HAVE REPAIRS PERFORMED DUE TO PARTS ONLY BEING DISTRIBUTED ONCE EVERY WEEK. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 05/25/11
NHTSA ODI #10400585
7,225 miles · May 11, 2011
Suspension
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT TOOK THE VEHICLE TO THE DEALER IN RESPONSE TO NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION: REAR: AXLE: SPINDLE) AND WAS TOLD THAT THE MANUFACTURER WAS ONLY ALLOWING THE DEALERS TO ORDER ONE PART EVERY 14 DAYS. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY CONF…
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TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT TOOK THE VEHICLE TO THE DEALER IN RESPONSE TO NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION: REAR: AXLE: SPINDLE) AND WAS TOLD THAT THE MANUFACTURER WAS ONLY ALLOWING THE DEALERS TO ORDER ONE PART EVERY 14 DAYS. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY CONFIRMED THEY ARE ONLY SENDING OUT TWO PARTS PER MONTH. THE CONTACT WAS CONCERNED BECAUSE THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 7,225.
NHTSA ODI #10400543
1,500 miles · May 9, 2011
Suspension
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED HE RECEIVED A RECALL NOTICE IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE). AN AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THAT THE PARTS WOULD BECOME AVAILABLE ONCE A MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION.…
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TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED HE RECEIVED A RECALL NOTICE IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE). AN AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THAT THE PARTS WOULD BECOME AVAILABLE ONCE A MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE FAILURE AND CURRENT MILEAGES WERE 1,500. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10399526
5,618 miles · May 4, 2011
Suspension
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THEY RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION: REAR: AXLE: SPINDLE) AND WAS TOLD BY THE DEALER IT WOULD TAKE 7-8 MONTHS BEFORE THE REPAIR COULD BE DONE BECAUSE THE PARTS WERE ON BACK ORDER. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD DUE …
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TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THEY RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION: REAR: AXLE: SPINDLE) AND WAS TOLD BY THE DEALER IT WOULD TAKE 7-8 MONTHS BEFORE THE REPAIR COULD BE DONE BECAUSE THE PARTS WERE ON BACK ORDER. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD DUE TO THE NUMBER OF VEHICLES IN PRODUCTION, THEY WOULD ONLY BE ABLE TO SEND OUT A CERTAIN NUMBER OF PARTS TO DEALERSHIPS PER MONTH. THE FAILURE AND CURRENT MILEAGE WAS 5,618.
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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