NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
128 reportsClear category filter80,000 miles · Dec 5, 2017
Electrical SystemFuel/propulsion SystemVisibility/wiper
MY TRUCK FOR ABOUT A YEAR NOW HAS BEEN HAVING ISSUES WITH THE FUEL SYSTEM NOT WORKING PROPERLY. OVER TIME IT HAS GOT A LOT WORSE I WENT THROUGH AND REPLACED THE FUEL PUMP WITH THE ORIGINAL PUMP AND STILL HASN'T HELPED. THROUGH RESEARCH I WAS ABLE TO NARROW IT DOWN TO A TIPM ISSUE. NOT ONLY IS IT AFFECTING MY FUEL SYSTEM BUT ALSO…
Read full complaint
MY TRUCK FOR ABOUT A YEAR NOW HAS BEEN HAVING ISSUES WITH THE FUEL SYSTEM NOT WORKING PROPERLY. OVER TIME IT HAS GOT A LOT WORSE I WENT THROUGH AND REPLACED THE FUEL PUMP WITH THE ORIGINAL PUMP AND STILL HASN'T HELPED. THROUGH RESEARCH I WAS ABLE TO NARROW IT DOWN TO A TIPM ISSUE. NOT ONLY IS IT AFFECTING MY FUEL SYSTEM BUT ALSO THE WINDSHIELD WIPERS WILL AT RANDOM GO UP A FEW INCHES WHEN UNLOCKING THE TRUCK OR OPENING THE DOOR. THE FUEL SYSTEM ISSUE IS WHEN I GO TO START IT WILL JUST CRANK CONSTANTLY AND NOT START TO NOW I MIGHT GET IT STARTED AFTER A FEW ATTEMPTS BUT THEN IT JUST STALLS AFTER A SECOND OF RUNNING. IT HAS ALSO AT TIME WHILE DRIVING JUST RANDOMLY STALLED IN THE MIDDLE OF THE ROAD CREATING A HAZARD OF A ACCIDENT. I SEE THIS SEEMS TO BE A COMMON ISSUE WITHIN THESE TRUCKS BUT NOTHING HAS BEEN RECALLED FOR THE ISSUE. I HAVE HAD TO RECENTLY PULL THE FUSE EVERY TIME I PARK FOR A PERIOD OF TIME TO PREVENT THE FUEL PUMP FROM CONSTANTLY RUNNING AND KILLING MY BATTERY WHICH HAPPENED JUST THE OTHER DAY. BACK IN AUGUST I HAD TO PURCHASE A NEW BATTERY DUE TO THE OTHER ONE DYING ON ME I BELIEVE DUE TO THE FUEL PUMP TIPM ISSUE.
NHTSA ODI #11052629
95,000 miles · Nov 7, 2017
Fuel/propulsion System
TRUCK WOULD NOT START. HAD IT TOWED TO DEALERSHIP AND FOUND OUT THE TIPM MODULE WHICH CONTROLS THE FUEL PUMP RELAY WAS BAD. LOOKED IT UP ONLINE AND THERE ARE SEVERAL OTHERS DEALING WITH THE ISSUE ON THE 4.7 RAM 1500. THE DEALER WANTS TO CHARGE THE OWNERS $1,250 TO FIX THE PROBLEM THEY KNOW ABOUT. PURCHASED TRUCK ON JANUARY 13,…
Read full complaint
TRUCK WOULD NOT START. HAD IT TOWED TO DEALERSHIP AND FOUND OUT THE TIPM MODULE WHICH CONTROLS THE FUEL PUMP RELAY WAS BAD. LOOKED IT UP ONLINE AND THERE ARE SEVERAL OTHERS DEALING WITH THE ISSUE ON THE 4.7 RAM 1500. THE DEALER WANTS TO CHARGE THE OWNERS $1,250 TO FIX THE PROBLEM THEY KNOW ABOUT. PURCHASED TRUCK ON JANUARY 13, 2017. IT HAD 75,000 MILES ON IT.
NHTSA ODI #11044340
103,000 miles · Nov 3, 2017
Electrical SystemFuel/propulsion System
MY VEHICLE IS STALLING OUT WHILE DRIVING ON A HIGHWAY, MY BRAKES AND STEERING WHEEL LOCK UP AND I JUST HAD TO TRY TO GET IT STOPPED AND TURNED OFF. ALSO, MY FUEL PUMP REMAINS RUNNING AFTER I HAVE TURNED MY PICKUP OFF. I HAVE GONE THROUGH TWO BRAND NEW FUSE BOXES, AND TWO FUEL PUMPS TO TRY TO RESOLVE THE ISSUE. THE FUEL PUMP RELA…
Read full complaint
MY VEHICLE IS STALLING OUT WHILE DRIVING ON A HIGHWAY, MY BRAKES AND STEERING WHEEL LOCK UP AND I JUST HAD TO TRY TO GET IT STOPPED AND TURNED OFF. ALSO, MY FUEL PUMP REMAINS RUNNING AFTER I HAVE TURNED MY PICKUP OFF. I HAVE GONE THROUGH TWO BRAND NEW FUSE BOXES, AND TWO FUEL PUMPS TO TRY TO RESOLVE THE ISSUE. THE FUEL PUMP RELAY IS WHAT CONTINUES TO FRY, WHICH IN TURN FRIES MY ENTIRE FUSE BOX DUE TO IT BEING BUILT INTO THE ACTUAL MODULE WITHIN THE FUSE BOX. I AM $1600 IN WITH THE SAME EXACT PROBLEMS EACH TIME- I HAVE DONE A LOT OF RESEARCH ON THE ISSUE, AND I CAME ACROSS MULTIPLE RECALL NOTICES FOR A 5.7 L HEMI, WHICH IS WHAT I HAVE IN MY PICKUP.
NHTSA ODI #11042873
69,100 miles · Oct 25, 2017
Fuel/propulsion SystemStructure
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE CONTACT BECAME AWARE THAT THE FUEL TANK WAS LOWER THAN EXPECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FUEL TANK STRAP FRACTURED DUE TO SEVERE RUST AND NEEDED TO BE REPLACED. AN UNKNOWN DEALER WAS…
Read full complaint
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE CONTACT BECAME AWARE THAT THE FUEL TANK WAS LOWER THAN EXPECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FUEL TANK STRAP FRACTURED DUE TO SEVERE RUST AND NEEDED TO BE REPLACED. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE PERTAINING TO THE FUEL SYSTEM. THE VEHICLE HAD TO BE REPAIRED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,100. ..UPDATED 11/07/17 *BF UPDAATED 9/12/18*JB
NHTSA ODI #11039647
114,000 miles · Oct 20, 2017
Fuel/propulsion System
TIPM FUEL PUMP RELAY FAILURE. ENGINE CRANKS, BUT WILL NOT START. THIS IS A WELL KNOW ISSUE WITH MANY CHRYSLER AND DODGE MODELS. DEALER TELLS ME THIS IS "RARE". TYPE TIPM FUEL PUMP RELAY FAILURE IN GOOGLE AND SEE THAT THIS IS NOT THE CASE. LUCKY THAT MINE FAILED AT HOME IN MY DRIVEWAY. DEALER WANTED $1200 TO FIX. ORDERED …
Read full complaint
TIPM FUEL PUMP RELAY FAILURE. ENGINE CRANKS, BUT WILL NOT START. THIS IS A WELL KNOW ISSUE WITH MANY CHRYSLER AND DODGE MODELS. DEALER TELLS ME THIS IS "RARE". TYPE TIPM FUEL PUMP RELAY FAILURE IN GOOGLE AND SEE THAT THIS IS NOT THE CASE. LUCKY THAT MINE FAILED AT HOME IN MY DRIVEWAY. DEALER WANTED $1200 TO FIX. ORDERED PARTS ONLINE ($250) AND FIXED MYSELF AFTER WATCHING YOUTUBE VIDEOS. EASY FIX. DON'T LET DEALER OR MECHANIC TELL YOU OTHERWISE. TOOK ME ABOUT 30 MINUTES. BASICALLY UNPLUG TO OLD TIPM AND PLUG IN THE REPLACEMENT. CHRYSLER/DODGE USED A CHEAP FUEL PUMP RELAY THAT IS FAILING WHICH REQUIRES THE ENTIRE TIPM TO BE REPLACED OR THE FUEL RELAY TO BE REPAIRED (WHICH MOST PEOPLE CAN'T DO THEMSELVES). FAILING TIPM CAN CAUSE THE VEHICLE TO NOT START, BATTERY DRAIN (FUEL PUMP CONTINUES TO RUN AFTER VEHICLE IS SHUT OFF YOU CAN HEAR IT RUNNING IN THE REAR OF THE VEHICLE) AND WIPERS, LIGHTS AND DOOR LOCKS CAN ACTIVATE AUTOMATICALLY EVEN AFTER THE VEHICLE IS SHUT OFF. CHRYSLER/DODGE IS AWARE OF THIS ISSUE AND NEEDS TO ISSUE A RECALL ON ALL THEIR VEHICLES THAT HAVE THIS DEFECTIVE TIPM!!
NHTSA ODI #11034785
90,000 miles · Oct 17, 2017
Electrical SystemFuel/propulsion System
ENGINE SHUTS OFF WHILE DRIVING, FUEL PUMP REMAINS ON AFTER KEY REMOVAL, WILL NOT START EASILY. FUEL PUMP RELAY FAILURE IN TIPM. ENGINE STOPPING HAS OCCURRED WHILE TURNING ONTO INTERSTATE HIGHWAY, WHILE DRIVING DOWN A STATE HIGHWAY AND IN A PARKING LOT. IT HAPPENS AT RANDOM TIMES.
NHTSA ODI #11034012
87,645 miles · Oct 1, 2017
Electrical SystemFuel/propulsion System
AFTER TURNING MY VEHICLE OFF I CAN STILL HEAR A NOISE COMING FROM THE REAR CENTER PORTION OF MY VEHICLE LIKE WHERE THE FUEL PUMP IS. IT IS LIKE THE FUEL PUMP STILL RUNNING IT DRAINS MY BATTERY DEAD
NHTSA ODI #11030753
103,000 miles · Sep 28, 2017
Electrical SystemEngineFuel/propulsion System
MY TRUCK WOULD CRANK BUT NOT START SOMETIMES AFTER BEING PARKED FOR A WHILE. I THOUGHT IT MAY HAVE BEEN FROM THE HUMIDITY. IT WILL CRANK AND NOT START A COUPLE OF TIMES MORE OFTEN NOW. WHEN DRIVING ON THE HIGHWAY SOMETIMES, IT WILL SPUTTER FOR A COUPLE OF SECONDS. I THOUGHT IT MIGHT HAVE BEEN FROM HAVING A LITTLE WATER IN TH…
Read full complaint
MY TRUCK WOULD CRANK BUT NOT START SOMETIMES AFTER BEING PARKED FOR A WHILE. I THOUGHT IT MAY HAVE BEEN FROM THE HUMIDITY. IT WILL CRANK AND NOT START A COUPLE OF TIMES MORE OFTEN NOW. WHEN DRIVING ON THE HIGHWAY SOMETIMES, IT WILL SPUTTER FOR A COUPLE OF SECONDS. I THOUGHT IT MIGHT HAVE BEEN FROM HAVING A LITTLE WATER IN THE GASOLINE FROM THE ETHANOL. I'VE BEEN USING FUEL INJECTOR CLEANER AND SEAFOAM EVERY SO OFTEN SINCE 2014. THE TRUCK IS 6 YEARS OLD. I'VE BEEN READING ABOUT HOW OTHERS HAVE BEEN HAVING A PROBLEM WITH THE FUEL PUMP RELAY GOING BAD ON THE SAME YEAR MODEL VEHICLE AND OTHER MAKE/MODELS BY DODGE.
NHTSA ODI #11030438
56,250 miles · Sep 20, 2017
Fuel System, GasolineFuel/propulsion System
WHILE OPERATING THE VEHICLE FROM JUST MAKING A TURN AND ACCELERATING TO THE ROAD WAY SPEED OF 30 MPH, THE STAINLESS STEEL STRAP THAT SECURES THE FUEL TANK TO THE FRAME OF THE VEHICLE SUFFERED A FAILURE. THIS FAILURE WAS CAUSED BY CORROSION OF THE FRAME CHASSIS AND THE STRAP SEPARATING. THE FAILURE CAUSED THE 32 GALLON FUEL TA…
Read full complaint
WHILE OPERATING THE VEHICLE FROM JUST MAKING A TURN AND ACCELERATING TO THE ROAD WAY SPEED OF 30 MPH, THE STAINLESS STEEL STRAP THAT SECURES THE FUEL TANK TO THE FRAME OF THE VEHICLE SUFFERED A FAILURE. THIS FAILURE WAS CAUSED BY CORROSION OF THE FRAME CHASSIS AND THE STRAP SEPARATING. THE FAILURE CAUSED THE 32 GALLON FUEL TANK TO LOWER TOWARD THE ROAD WAY AND THE REMAINING STRAP TO DRAG ALONG THE STREET PAVEMENT . THIS FAILURE CREATED A RISK OF FIRE/ AND SPARKS FROM THE DRAGGING METAL.
NHTSA ODI #11024704
95,000 miles · Sep 1, 2017
Fuel/propulsion System
GAS FUEL TANK FELL OFF DUE TO FRAME RUST AND STRAP PULLING THROUGH RUSTED FRAME...WAS DRIVING ON FREEWAY AND HEARD SCRAPING NOISE FROM UNDER THE TRUCK, WHEN I STOPPED TO INVESTIGATE NOISE I FOUND THE TANK STRAP HANGING AND THE NOISE WAS CAUSED BY THE STRAP RUBBING AGAINST THE DRIVESHAFT. OTHER STRAP STILL HANGING ON SO KEEP TANK…
Read full complaint
GAS FUEL TANK FELL OFF DUE TO FRAME RUST AND STRAP PULLING THROUGH RUSTED FRAME...WAS DRIVING ON FREEWAY AND HEARD SCRAPING NOISE FROM UNDER THE TRUCK, WHEN I STOPPED TO INVESTIGATE NOISE I FOUND THE TANK STRAP HANGING AND THE NOISE WAS CAUSED BY THE STRAP RUBBING AGAINST THE DRIVESHAFT. OTHER STRAP STILL HANGING ON SO KEEP TANK FROM FALLING COMPLETELY OFF AND PULLING THE BRAKE LINES AND FUEL LINE WITH IT. ... UPDATED 09/20/17 *BF UPDATED 09/26/17 *BF *JS
NHTSA ODI #11021036
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.