TRUCK WOULD NOT START, WOULD CRANK BUT NOT START. NO WARNING LIGHTS (CHECK ENGINE) ETC. HAD TO TAKE IT TO LOCAL DEALER, DEALER CONTACTED ME NEXT DAY INFORMING ME IT WAS THE PINION WHATEVER THAT IS. COST OF REPAIRS IS OVER 1200 DOLLARS. FOUND OUT THAT THE PINION IS THE HI TECH NAME FOR THE FUSE BOX THAT'S UNDER THE HOOD. I ASKED …
Read full complaint
TRUCK WOULD NOT START, WOULD CRANK BUT NOT START. NO WARNING LIGHTS (CHECK ENGINE) ETC. HAD TO TAKE IT TO LOCAL DEALER, DEALER CONTACTED ME NEXT DAY INFORMING ME IT WAS THE PINION WHATEVER THAT IS. COST OF REPAIRS IS OVER 1200 DOLLARS. FOUND OUT THAT THE PINION IS THE HI TECH NAME FOR THE FUSE BOX THAT'S UNDER THE HOOD. I ASKED TO SEE THE OLD PART AND THE PERSON AT THE PARTS COUNTER STATED THAT THEY CHANGED (3) THREE OF THEM TODAY,.. THAT'S VERY SAD TO HEAR FOR US DODGE OWNERS. *TR
NHTSA ODI #10618039
90,000 miles · Jun 25, 2014
Electrical SystemExterior LightingSteering
MY TURN SIGNAL SWITCH DOES NOT WORK ANYMORE WHEN TURNING LEFT. I TURN IT DOWN TO SELECT THE LEFT TURN SIGNAL AND DOES NOT WORK AT ALL ANYMORE. *TR
NHTSA ODI #10606048
60,000 miles · Dec 30, 2013
Electrical SystemExterior Lighting
MY RIGHT REAR TURN SIGNAL AND MY BRAKE LIGHT STOPPED WORKING . I TOOK IT TO THE DEALER AND IT WAS FOUND TO HAVE AN ISSUE WITH THE TIPM OR A FANCY FUSE BOX . MY COMPLAINT IS THAT CHRYSLER IS AT FAULT FOR THIS DEFECT WHICH CAN CAUSE AN ACCIDENT BECAUSE LACK OF LIGHT SIGNALS. THEY NEED TO IDENTIFY AN IMMEDIATE AND A ROBUST FIX TO A…
Read full complaint
MY RIGHT REAR TURN SIGNAL AND MY BRAKE LIGHT STOPPED WORKING . I TOOK IT TO THE DEALER AND IT WAS FOUND TO HAVE AN ISSUE WITH THE TIPM OR A FANCY FUSE BOX . MY COMPLAINT IS THAT CHRYSLER IS AT FAULT FOR THIS DEFECT WHICH CAN CAUSE AN ACCIDENT BECAUSE LACK OF LIGHT SIGNALS. THEY NEED TO IDENTIFY AN IMMEDIATE AND A ROBUST FIX TO AVOID ACCIDENTS. I NEVER HAD AN ISSUE LIKE THIS IN MY OTHER VEHICLES AND THE IMPLEMENTATION OF LIGHT SIGNALS HAS BEEN AROUND FOR OVER 50 YEARS . ANY INVESTIGATION AND FOLLOW UP WOULD BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10557909
Mileage unknown · Dec 27, 2013
Electrical SystemExterior LightingService Brakes
BEGAN WHEN I PURCHASED TRUCK OF INTEGRATED BRAKE FAILURE LATER TURNED INTO BAD INSTRUMENT CLUSTER, VISOR SHORT, NEW BRAKE CONTROLLER AND LOTS OF HOURS. WHEN STARTING VEHICLE WIPERS COME ON, NO INTERIOR LIGHTS, NO TURN SIGNALS (INSIDE OR OUTSIDE) NO HEAT, NO RADIO NO TRAILER BRAKES. NOW VEHICLE HAS BEEN AT DODGE FOR 2 WEEKS. T…
Read full complaint
BEGAN WHEN I PURCHASED TRUCK OF INTEGRATED BRAKE FAILURE LATER TURNED INTO BAD INSTRUMENT CLUSTER, VISOR SHORT, NEW BRAKE CONTROLLER AND LOTS OF HOURS. WHEN STARTING VEHICLE WIPERS COME ON, NO INTERIOR LIGHTS, NO TURN SIGNALS (INSIDE OR OUTSIDE) NO HEAT, NO RADIO NO TRAILER BRAKES. NOW VEHICLE HAS BEEN AT DODGE FOR 2 WEEKS. THEY REPLACED, INSTRUMENT CLUSTER, WIRING HARNESS, TPMS AND PROBLEM REMAINS. VERY UNSAFE TO DRIVE AS NO INDICATORS AND WIPERS CONSTANTLY ON. PROBLEM BEGAN AROUND 1 MONTH AFTER PURCHASE AND PLAGUES ME TODAY. I HAVE EXTENDED WARRANTY AND I AM CHARGED 100.00 PER VISIT. CUSTOMER CARE WILL NOT PROVIDE ME WITH OPTIONS I MUST DICTATE MY CHOICES. TERRIBLE SERVICE. *TR
NHTSA ODI #10557432
36,500 miles · Nov 4, 2013
Exterior Lighting
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,500.
NHTSA ODI #10550746
51,510 miles · Sep 14, 2013
Electrical SystemEngineExterior Lighting
AFTER PASSING A SLOW MOVING VEHICLE ON THE HIGHWAY, MY TRUCK SHUT DOWN.THE ENGINE CUT OFF ,DASH LIGHTS AND PARK LIGHT STARTED TO FLICKER ERRATICALLY AND THE HEADLIGHTS WENT OFF. I MANAGED TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. IN ORDER TO STOP THE LIGHTS FROM FLICKERING I DISCONNECTED THE BATTERY (THEY FLICKERED WITH THE S…
Read full complaint
AFTER PASSING A SLOW MOVING VEHICLE ON THE HIGHWAY, MY TRUCK SHUT DOWN.THE ENGINE CUT OFF ,DASH LIGHTS AND PARK LIGHT STARTED TO FLICKER ERRATICALLY AND THE HEADLIGHTS WENT OFF. I MANAGED TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. IN ORDER TO STOP THE LIGHTS FROM FLICKERING I DISCONNECTED THE BATTERY (THEY FLICKERED WITH THE SWITCH IN THE OFF POSITION). AS THE LIGHTS FLICKERED I COULD HEAR RELAYS CLICKING UNDER THE HOOD AND DASH. AFTER WAITING A WHILE I RECONNECTED THE BATTERY AND ALL SYSTEMS CAME BACK ON AND I WAS ABLE TO START THE TRUCK AND DRIVE IT HOME. THE DEALERSHIP WILL NOT BE ABLE TO CHECK IT OUT UNTIL WED THE 18. ALL SYSTEMS SEEM TO BE NORMAL. I HAVE TO GO TO WORK . I' M DRIVING IT 60 MILES ROUND TRIP EVERYDAY. *TR
NHTSA ODI #10543587
9,000 miles · Mar 7, 2013
Exterior Lighting
WHILE DRIVING AT NIGHT IT IS EXTREMELY DIFFICULT TO SEE AND I HAVE HAD MANY NEAR MISS INCIDENTS WHERE BRIGHTER LIGHTS WOULD HAVE PREVENTED SUCH SITUATIONS. WHEN REPORTED TO DODGE THEY SAID THIS IS A COMMON KNOWN ISSUE AND THAT I SHOULD REPORT IT. THE DIMNESS OF THE LIGHTS IS UNACCEPTABLE AND EXTREMELY DANGEROUS WHICH MAKES ME UN…
Read full complaint
WHILE DRIVING AT NIGHT IT IS EXTREMELY DIFFICULT TO SEE AND I HAVE HAD MANY NEAR MISS INCIDENTS WHERE BRIGHTER LIGHTS WOULD HAVE PREVENTED SUCH SITUATIONS. WHEN REPORTED TO DODGE THEY SAID THIS IS A COMMON KNOWN ISSUE AND THAT I SHOULD REPORT IT. THE DIMNESS OF THE LIGHTS IS UNACCEPTABLE AND EXTREMELY DANGEROUS WHICH MAKES ME UNCOMFORTABLE WHEN DRIVING AT NIGHT WITH MY FAMILY OR FRIENDS. *TR
NHTSA ODI #10501943
Mileage unknown · Apr 24, 2012
Exterior Lighting
2011 DODGE RAM 1500. CONSUMER STATES WHEN HIGH BEAMS ARE TURNED ON LOW BEAMS DO NOT WORK *TGW THE CONSUMER STATED THE DEALER HAD HIM SHINE THE LIGHTS ONTO AN OPEN WALL, AND ONLY THE HIGH BEAMS HIT THE WALL WHEN THEY WERE TURNED ON. THE CONSUMER WAS INFORMED THE LIGHTS WERE WORKING AS DESIGNED AND NO FURTHER ASSISTANCE WOULD BE…
Read full complaint
2011 DODGE RAM 1500. CONSUMER STATES WHEN HIGH BEAMS ARE TURNED ON LOW BEAMS DO NOT WORK *TGW THE CONSUMER STATED THE DEALER HAD HIM SHINE THE LIGHTS ONTO AN OPEN WALL, AND ONLY THE HIGH BEAMS HIT THE WALL WHEN THEY WERE TURNED ON. THE CONSUMER WAS INFORMED THE LIGHTS WERE WORKING AS DESIGNED AND NO FURTHER ASSISTANCE WOULD BE GRANTED. *JB
NHTSA ODI #10456251
300 miles · Dec 15, 2011
Exterior Lighting
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIMLY LIT, AS WELL AS THE HIGH BEAM HEADLIGHTS. THE DEALER WAS CONTACTED DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 5,000 AND THE FAILURE MILEAGE WAS 300.…
Read full complaint
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIMLY LIT, AS WELL AS THE HIGH BEAM HEADLIGHTS. THE DEALER WAS CONTACTED DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 5,000 AND THE FAILURE MILEAGE WAS 300.
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
2011 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
Illustration