NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
10 reportsClear category filter183,000 miles · Jun 15, 2022
Fuel System, GasolinePower Train
The contact owns a 2010 Dodge Ram 1500. The contact received notification of NHTSA Campaign Numbers: 13V038000 (Power Train), 18V160000 (Fuel System, Gasoline), and 17V821000 (Power Train). The contact stated that while driving at an undisclosed speed, the rear axle pinion holding the rear drive shaft loosened. The vehicle was t…
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The contact owns a 2010 Dodge Ram 1500. The contact received notification of NHTSA Campaign Numbers: 13V038000 (Power Train), 18V160000 (Fuel System, Gasoline), and 17V821000 (Power Train). The contact stated that while driving at an undisclosed speed, the rear axle pinion holding the rear drive shaft loosened. The vehicle was taken to the dealer, and the dealer declined to honor the recall repairs due to the age of the vehicle and possible liability issues. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 183,000.
NHTSA ODI #11469417
Mileage unknown · Jul 2, 2018
Fuel System, GasolinePower Train
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LINCOLN AT 402-817-7449 (LOCATED AT 6601 TELLURIDE DR. A, LINCOLN, NE 68521) AND WAS INFORMED THAT THE PARTS WERE NOT …
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TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LINCOLN AT 402-817-7449 (LOCATED AT 6601 TELLURIDE DR. A, LINCOLN, NE 68521) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11105172
Mileage unknown · Jun 20, 2018
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HOFFMAN AUTOMOTIVE SERVICE DEP…
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TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HOFFMAN AUTOMOTIVE SERVICE DEPARTMENT, 101 S EDGEWOOD DR., HAGERSTOWN, MD 21740, (301) 733-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT UPDATED 9/26/18*JB
NHTSA ODI #11102750
81,871 miles · Sep 2, 2016
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE FUEL TANK STRAPS DETACHED FROM THE FUEL TANK AND CAUSED IT TO HANG SLIGHTLY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAPS WERE COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRE…
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TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE FUEL TANK STRAPS DETACHED FROM THE FUEL TANK AND CAUSED IT TO HANG SLIGHTLY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAPS WERE COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,871. ...UPDATED 11/01/16 *BF ..UPDATED 09/25/17 *BF *TR
NHTSA ODI #10903241
46,333 miles · Mar 15, 2015
Fuel System, Gasoline
DATE COMPLAINT FILED: 03/03/2014 COMPONENT(S): FUEL SYSTEM, GASOLINE DATE OF INCIDENT: 01/15/2014 NHTSA ID NUMBER: 10566905 I HAVE THE SAME EXACT PROBLEM AS THE COMPLAINT LISTED ABOVE. I HAVE HAD THREE EVENTS OF GAS SPEWING OUT AFTER THE PUMP CLICKS OFF. THE MOST RECENT PROMPTED ME TO TAKE MY TRUCK TO THE LOCAL DODGE DEA…
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DATE COMPLAINT FILED: 03/03/2014 COMPONENT(S): FUEL SYSTEM, GASOLINE DATE OF INCIDENT: 01/15/2014 NHTSA ID NUMBER: 10566905 I HAVE THE SAME EXACT PROBLEM AS THE COMPLAINT LISTED ABOVE. I HAVE HAD THREE EVENTS OF GAS SPEWING OUT AFTER THE PUMP CLICKS OFF. THE MOST RECENT PROMPTED ME TO TAKE MY TRUCK TO THE LOCAL DODGE DEALER AND THEY REPLACED THE FUEL FILLER TUBE AND VAPOR CANISTER. THE DEALER CLEARLY STATES IN THE RECEIPT FOR THE WORK THAT IF THIS DOESN'T CORRECT THE PROBLEM THE GAS TANK WILL HAVE TO BE REPLACED. *TR
NHTSA ODI #10694345
29,000 miles · Mar 3, 2014
Fuel System, Gasoline
GAS WAS SPRAYING OUT AFTER FILL UP AND HAD TO GET GAS TANK REPLACED BECAUSE OF A BAD CHECK VALUE ON THE TANK. THIS HAS BEEN A KNOWN PROBLEM FOR SEVERAL DODGE VEHICLES. *TR
NHTSA ODI #10566905
55,000 miles · Jun 6, 2013
Fuel System, GasolinePower Train
DRIVING UP A STEEP MOUNTAIN HIGHWAY WHEN TRUCK LURCHED VIOLENTLY TWICE AND CAME TO A COMPLETE STOP IN THE MIDDLE OF A SWITCHBACK CORNER WITH A HORRIBLE DRAGGING SOUND AND SMOKE EVERYWHERE. THE TRUCK WOULD NOT GO FORWARD OR BACKWARD. OIL AND DRIVELINE PARTS WERE ALL OVER THE HIGHWAY. DENTED THE GAS TANK (POSSIBLY PUT A HOLE IN T…
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DRIVING UP A STEEP MOUNTAIN HIGHWAY WHEN TRUCK LURCHED VIOLENTLY TWICE AND CAME TO A COMPLETE STOP IN THE MIDDLE OF A SWITCHBACK CORNER WITH A HORRIBLE DRAGGING SOUND AND SMOKE EVERYWHERE. THE TRUCK WOULD NOT GO FORWARD OR BACKWARD. OIL AND DRIVELINE PARTS WERE ALL OVER THE HIGHWAY. DENTED THE GAS TANK (POSSIBLY PUT A HOLE IN THE GAS TANK), WE WERE TOLD THE GAS TANK WAS DAMAGED AND NEEDED REPLACED. THE REAR-END PINION NUT CAME LOOSE AND LOCKED UP THE REAR END CAUSING THE DRIVELINE TO FALL OUT ONTO THE HIGHWAY, TORE A HOLE IN THE TRANSFER CASE AND DAMAGED THE GAS TANK. WE WERE SIMPLY LUCKY THERE WERE OTHER MOTORISTS ON SAME HIGHWAY THAT COULD STOP AND HELP US AVOID A MAJOR COLLISION ON THE STEEP, BLIND CORNER/ON THE MOUNTAIN HIGHWAY. DODGE IS GIVING US THE "RUN AROUND" ON GETTING THIS FIXED. THEY FINALLY REPAIRED THE TRUCK, PUTTING THE SAME, BUT NEW FAULTY PART THAT IS IN THE MIDDLE OF A RECALL PROCESS, INTO OUR TRUCK AND WANTING US TO BE HAPPY WITH IT. WE ARE NOT. WE DO NOT FEEL SAFE DRIVING THE TRUCK WITH THE SAME FAULTY PART IN THE PICKUP. DODGE HAS NO "FIX" FOR US. THEY WANT US TO DRIVE OUR PICKUP WITH THE RECALLED PART UNTIL THEY COME UP WITH A FIXED PART. WE ARE NOT WILLING TO DO THIS. WHAT ARE OUR OPTIONS? *TR
NHTSA ODI #10515545
28,000 miles · Aug 2, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE FUEL TANK DID NOT FIT PROPERLY ON THE BRACKET THAT WAS DESIGNED TO HOLD IT IN PLACE. THE CONTACT ALSO MENTIONED THAT THIS WAS A SAFETY ISSUE, SINCE IT COULD CAUSE THE FUEL TANK TO DROP AND CAUSE A FIRE IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUT…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE FUEL TANK DID NOT FIT PROPERLY ON THE BRACKET THAT WAS DESIGNED TO HOLD IT IN PLACE. THE CONTACT ALSO MENTIONED THAT THIS WAS A SAFETY ISSUE, SINCE IT COULD CAUSE THE FUEL TANK TO DROP AND CAUSE A FIRE IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS SAFE AND THAT THEY WERE UNABLE TO ALTER THE VEHICLE'S DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 28,000.
NHTSA ODI #10416715
500 miles · Jan 3, 2011
Fuel System, Gasoline
I ALSO HAD THE FUEL FILLER NECK POP OUT WHEN REFUELING. IT STILL POPS OUT A BIT BUT I JUST PUSH IT BACK IN AND CLOSE THE FUEL FILLER DOOR. *TR
NHTSA ODI #10373976
50 miles · Oct 6, 2010
Fuel System, Gasoline
TL-THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHEN HE FILLED THE FUEL TANK, THE FILLER NECK POPPED OUT THE VEHICLE. HE WOULD JUST PUSH IT BACK IN AND HOLD THE NOZZLE TO CONTINUE FILLING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THERE WAS NO PROBLEM. THE MANUFAC…
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TL-THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHEN HE FILLED THE FUEL TANK, THE FILLER NECK POPPED OUT THE VEHICLE. HE WOULD JUST PUSH IT BACK IN AND HOLD THE NOZZLE TO CONTINUE FILLING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THERE WAS NO PROBLEM. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS 11,080. THE FAILURE MILEAGE WAS APPROXIMATELY 50-BK
NHTSA ODI #10359447
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Oct 2, 2012
Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at 1-800-247-9753.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.