THE AIRBAG LIGHT IN MY TRUCK CAME ON IN SEPTEMBER OF 2018. I HAVE HAD IT CHECKED OUT AND THE AIRBAG CONTROL MODULE IS NOT WORKING. I HAVE CONTACTED DODGE ON NUMEROUS OCCASIONS TO ORDER THE PART HOWEVER IT HAS BEEN ON AN INDEFINITE BACKORDER FOR THE PAST FEW YEARS. THE LAST TIME I CONTACTED THE DEALERSHIP WAS THIS PAST TUESDAY, …
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THE AIRBAG LIGHT IN MY TRUCK CAME ON IN SEPTEMBER OF 2018. I HAVE HAD IT CHECKED OUT AND THE AIRBAG CONTROL MODULE IS NOT WORKING. I HAVE CONTACTED DODGE ON NUMEROUS OCCASIONS TO ORDER THE PART HOWEVER IT HAS BEEN ON AN INDEFINITE BACKORDER FOR THE PAST FEW YEARS. THE LAST TIME I CONTACTED THE DEALERSHIP WAS THIS PAST TUESDAY, FEBRUARY 23, 2021. I ALSO CONTACTED THE CHRYSLER CARE LINE IN JANUARY 2021. I AM AWARE THAT THERE WAS A CIVIL ACTION LAWSUIT AGAINST THE MANUFACTURER REGARDING THIS PART DATING BACK TO AROUND 2017. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE MY TRUCK DOES NOT HAVE WORKING AIRBAGS. I AM ASKING FOR FURTHER ASSISTANCE IN FIXING OR SETTLING THIS ISSUE.
NHTSA ODI #11397833
Mileage unknown · Jan 29, 2020
Air BagsStructure
2010 CHEVROLET SUBURBAN. CONSUMER CALLS REGARDING CRACK IN DASH AT PASSENGER SIDE AIRBAG SITE. *LD *JS
NHTSA ODI #11302030
65,000 miles · Mar 6, 2017
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK THE SIDE OF ANOTHER VEHICLE THAT VEERED INTO HIS LANE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED A TRAUMATIC BRAIN INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER AND PASSENGER OF THE OTHER VEHICLE SUSTAINED UNSPEC…
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TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK THE SIDE OF ANOTHER VEHICLE THAT VEERED INTO HIS LANE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED A TRAUMATIC BRAIN INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER AND PASSENGER OF THE OTHER VEHICLE SUSTAINED UNSPECIFIED INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOOD, FENDER, BUMPER, AND FRAME WERE DAMAGED. A POLICE REPORT WAS FILED. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 06/21/17 *BF *CN
NHTSA ODI #10958894
29 miles · Apr 18, 2016
Air Bags
AIR BAG LIGHT WENT ON. TRUCK HAS ONLY 29K MILES ON IT! TRUCK STORED IN THE WINTER IN CLIMATE CONTROLLED STORAGE GARAGE. THE TRUCK IS NEVER OUT IN SNOW OR SALT. DEALER WANTS $1400 TO REPLACE IT !
NHTSA ODI #10860135
100,862 miles · Jan 27, 2016
Air BagsElectrical SystemElectronic Stability Control (esc)
2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMET…
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2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMETER AIR-CONDITIONED, POWER STEERING AND CONTINUAL WINDSHIELD WIPER ON EVEN THOUGH THEY WERE OFF AT THE SWITCH. RADIO INTERMITTENTLY ON AND OFF AND ABS AND AIRBAG LIGHT ON AND OFF INTERMITTENTLY. ALL FOUR WINDOWS FAIL TO OPERATE AND INTERIOR LIGHTING WILL NOT COME ON. GAUGE FUNCTION FLUCTUATES EVERY COUPLE SECOND.
NHTSA ODI #10822514
63,000 miles · Dec 26, 2015
Air Bags
AIR BAG CLUSTER LIGHT COMES ON AND STAYS ON FOR VARIABLE LENGTHS. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP WITH NO CAUSE CLEARLY DETERMINED AS TO WHY. AFTER VISIT DEALERSHIP EMAILED OFFER TO TRADE UP ON VEHICLE. ISSUE REMAINS OPEN.
NHTSA ODI #10816301
50,000 miles · Oct 7, 2015
Air BagsElectrical SystemCrashInjury
TL* THE CONTACT OWNED A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN …
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TL* THE CONTACT OWNED A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 02/26/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED AND IT WAS FOUND TO BE A FUSE WAS THE CAUSE OF THE FAILURE. *JS
NHTSA ODI #10780677
70,000 miles · Jul 27, 2015
Air BagsCrash
MY VEHICLE HIT A DITCH AND A TREE NEARLY HEAD ON AT APPROXIMATELY 40 MPH. MY AIRBAG FAILED TO DEPLOY DURING THIS ACCIDENT. I WAS VERY LUCKY NOT TO BE HARMED, BUT THINGS COULD HAVE BEEN MUCH WORSE. I FEEL THERE IS A DIRE NEED FOR A REMEDY TO THIS ISSUE. I FEEL UNSAFE EVERY TIME I SIT BEHIND THE WHEEL OF THIS VEHICLE.
NHTSA ODI #10743938
42,000 miles · Jul 22, 2015
Air BagsElectrical System
TIPM COMPUTER FAILURE CAUSED AIRBAG LIGHT TO ARM. HAVE HAD THREE TIPMS INSTALLED FOR TRANSFER CASE TROUBLES LAST SEVERAL MONTHS.
NHTSA ODI #10735772
86,186 miles · Jul 8, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE KEY FAILED TO STAY LOCKED IN THE IGNITION WHILE THE VEHICLE WAS STATIONARY OR IN MOTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS CONFIRMED THAT THE VEHICLE EXHIBITED THE SAME MALFUNCTION LISTED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTR…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE KEY FAILED TO STAY LOCKED IN THE IGNITION WHILE THE VEHICLE WAS STATIONARY OR IN MOTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS CONFIRMED THAT THE VEHICLE EXHIBITED THE SAME MALFUNCTION LISTED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE VIN NUMBER WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,186.
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at 1-800-247-9753.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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