Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
860–25K
10525–50K
12050–75K
10775–100K
104100–150K
62150K+
584 reports with mileage · 231 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
55 crash reports14 fire reports43 injury reports
What owners actually said
815 reports
114,000 miles · Jan 3, 2005
EquipmentSteering
I AM NOW IN THE PROCESS OF HAVING THE RACK AND PINION REPLACED FOR THE SECOND TIME. THE FIRST TIME THE RACK AND PINION WENT OUT AND THIS TIME WAS DURING DRIVING THE VEHICLE IN FOUR WHEEL DRIVE IN THE SNOW. THE FIRST OCCURANCE WAS AT 40,000 MILES WHEN WE HAD 6 INCHES OF SNOW AND THIS TIME WAS AT 114,000 MILES IN 8 INCHES OF SNOW.…
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I AM NOW IN THE PROCESS OF HAVING THE RACK AND PINION REPLACED FOR THE SECOND TIME. THE FIRST TIME THE RACK AND PINION WENT OUT AND THIS TIME WAS DURING DRIVING THE VEHICLE IN FOUR WHEEL DRIVE IN THE SNOW. THE FIRST OCCURANCE WAS AT 40,000 MILES WHEN WE HAD 6 INCHES OF SNOW AND THIS TIME WAS AT 114,000 MILES IN 8 INCHES OF SNOW. THIS VEHICLE IS HOW I MAKE A LIVING AND IS NOT USED FOR RECREATIONAL OFF ROADING. THE DAMAGE TO THE RACK AND PINION OCCURED DURING REGULAR FOUR WHEEL DRIVING ON CITY STREETS. *AK
NHTSA ODI #10105630
Mileage unknown · Jan 1, 2005
Air BagsStructureSuspensionCrash
WHILE DRIVING AT INTERSTATE SPEED (70 MPH), AND SWITCHING LANES WHILE ON A BRIDGE, THE EXCESSIVE BOUNCING AND BAD SUSPENSION OF TRUCK MAKE ME LOSE CONTROL OF THE TRUCK. THE TRUCK PULLED TO THE RIGHT AND THE REAR END OF THE TRUCK ENDED UP SPINNING AROUND, MAKING A COMPLETE 180--- ON A BRIDGE!! I ENDED UP SLAMMING INTO THE SAFETY …
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WHILE DRIVING AT INTERSTATE SPEED (70 MPH), AND SWITCHING LANES WHILE ON A BRIDGE, THE EXCESSIVE BOUNCING AND BAD SUSPENSION OF TRUCK MAKE ME LOSE CONTROL OF THE TRUCK. THE TRUCK PULLED TO THE RIGHT AND THE REAR END OF THE TRUCK ENDED UP SPINNING AROUND, MAKING A COMPLETE 180--- ON A BRIDGE!! I ENDED UP SLAMMING INTO THE SAFETY RAIL OF THE BRIDGE. AND THE AIR BAGS DIDN'T GO OFF. LUCKILY, I WASN'T INJURED. AT FIRST I THOUGHT THE ACCIDENT WAS MY FAULT, BUT AFTER TALKING TO A FEW OWNERS OF THIS MODEL, I FIGURED OUT THAT MANY OF US HAVE HAD THE SAME PROBLEMS WITH THIS TRUCK. THE QUESTION IS, WHY IS THIS PROBLEM NOT BEING FIXED?? I HAVE TALKED TO THE DEALER, AND THEY JUST KEEP REFERRING ME TO DEALERS FROM OTHER TOWNS. *JB
NHTSA ODI #10104914
40 miles · Dec 16, 2004
Suspension
VEHICLE WAS MAKING NOISES IN FRONT END. TOOK VEHICLE TO DEALER,THEY SAID NOISE WAS JUST BUSHINGS WERE JUST DRY. AT 40,000 MILES TOOK IN BECAUSE THE TRUCK STEERING WAS FUNNY, DEALER SAID BOTH CONTROL ARMS AND BOTH SWAYBAR LINKS WOR OUT. AND TRUCK WAS UNSAFE TO DRIVE. AND THE REPAIR WOULD COST CONSUMER ABOUT $1000.00.*AK
NHTSA ODI #10103985
26,000 miles · Dec 16, 2004
Electrical System
PRIOR TO TAKING DELIVERY OF THE VEHICLE THE BATTERY WAS REPLACED. AFTER SEVERAL TIMES OF SERVICE FOR HEADLIGHT FAILURES, WON'T JUMP START, REPLACED BATTERY, 7 MO. LATER. AFTER SEVERAL OTHER ATTEMPTS WAS INFORMED OF NEED WIRING HARNESS DUE TO AFTER MARKET REPLACEMENT OF HEADLAMP. REPLACED HEADLAMPS TO FACTORY AND 3RD DEAD BATT…
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PRIOR TO TAKING DELIVERY OF THE VEHICLE THE BATTERY WAS REPLACED. AFTER SEVERAL TIMES OF SERVICE FOR HEADLIGHT FAILURES, WON'T JUMP START, REPLACED BATTERY, 7 MO. LATER. AFTER SEVERAL OTHER ATTEMPTS WAS INFORMED OF NEED WIRING HARNESS DUE TO AFTER MARKET REPLACEMENT OF HEADLAMP. REPLACED HEADLAMPS TO FACTORY AND 3RD DEAD BATTERY. I HAVE INVESTED $1100 SINCE THE SECOND DEAD BATTERY. DEALER SAYS BATTERY HAS NOTHING TO DO WITH ELECTRICAL WIRING HARNESS???? MOST OCCURANCES DURING EXTENDED WARRANTY PERIOD. *AK
NHTSA ODI #10103063
500 miles · Dec 10, 2004
Suspension
MY 2002 DODGE RAM HAS SEVERAL POTETIAL ACCIDENT, CAUSING PROBLEMS, ONE WHEN IM DRIVING IN THE RAIN OR AFTER A RAIN WATER IN THE ROAD IT CAUSES M STEERING TO LOCK UP AND I CANNOT STEER. I REPORTED THIS TO A DEALER IN TOWN AND THE SERVICE REP SAID THAT THE STEERING WILL TURN INTO MANUAL DRIVE AND SEEM HARDER TO STEER, WOW I COULD …
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MY 2002 DODGE RAM HAS SEVERAL POTETIAL ACCIDENT, CAUSING PROBLEMS, ONE WHEN IM DRIVING IN THE RAIN OR AFTER A RAIN WATER IN THE ROAD IT CAUSES M STEERING TO LOCK UP AND I CANNOT STEER. I REPORTED THIS TO A DEALER IN TOWN AND THE SERVICE REP SAID THAT THE STEERING WILL TURN INTO MANUAL DRIVE AND SEEM HARDER TO STEER, WOW I COULD NOT BELIEVE I HEARD THAT AND THE PROBLEM HAS NEVER BEEN CORRECTED AND I HAVE REPORTED THIS TO DODGE ON SEVERAL OCCASSIONS. ALSO WHEN IM DRIVING DOWN THE ROAD OR HIGHWAY IN THE 2002 DODGE RAM AND I RUN OVER A SMALL BUMP SUCH AS ON OVERPASSES WHEN THE BRIDGE PORTION MEETS THE GROUND SIDE MY TRUCK WILL LOSE CONTROL SOMETIMES TO THE POINT OF THE REAR END ATTEMPTING TO SPIN THE TRUCK AROUND I GUESS THE ONLY THING THAT HAS PREVENTED THIS IS THE FORWARD MOVEMENT ITSELF, HOWEVER I HAVE COME UPON SITUATIONS WHEN IM TURNING IN A PARTICULAR DIRECTION AND A BUMP IS IN THE ROAD PRIOR TO THE TURN AND THE TRUCK LEAVES ME LIMITED CONTROL AS THE REAR END SUSPENSION REACTING TO THE SMALL BUMP ATTEMPTS TO MAKE THE TRUCKS REAR END JUMP AND ATTEMPT TO SPEND AROUND. THIS IS A VERY SICK FEELING AND NUMEROUS PASSANGERS HAVE EXPRESSED CONCERN FOR THIS TRUCKS FAULT AS THEY EXPERIENCE THIS WHILE RIDING IN THE TRUCK.*AK
NHTSA ODI #10102609
42,000 miles · Nov 26, 2004
Visibility
DEFECTIVE BLOWER CONTROL ON A DODGE 2002 RAM 1500 VAN. *AK
NHTSA ODI #10100562
48,782 miles · Nov 16, 2004
Wheels
ALL 5 ON DRIVER'S SIDE REAR WHEEL LUGS:NUTS WERE REPLACED. REPAIRS WERE MADE AT THE DEALER.*AK THE CONSUMER HEARD THE SOUND OF A BEARING BEING GONE . *TC
NHTSA ODI #10101056
Mileage unknown · Nov 1, 2004
StructureInjury
OUR COMPANY, AMERICAN FAMILY INSURANCE, HAS 2 CLAIMS ON THE SAME VEHICLE FOR 2 DIFFERENT PEOPLE WHO GOT THEIR FOOT CAUGHT IN BETWEEN THE RUNNING BOARD AND THE CAR. ONE PERSON'S ANKLE GOT BROKEN IN 3 DIFFERENT PLACES, AND THE OTHER PERSON TORE LIGAMENTS.*AK
NHTSA ODI #10098109
150 miles · Oct 29, 2004
Service Brakes, Hydraulic
THE VEHICLE VIBRATED WHEN THE BRAKES WERE APPLIED AT VARIOUS SPEEDS OF 0-65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER NOTICE WATER WAS NOT DRAINING FROM THE ROTORS. THE EXCESS WATER CAUSED THE ROTORS TO BECOME OUT OF ROUND. *JB
NHTSA ODI #10099028
42,000 miles · Oct 25, 2004
Service Brakes, HydraulicSuspensionCrash
WHILE DRIVING 40 MPH CONSUMER APPLIED THE BRAKES AND VEHICLE DID NOT STOP. THE FRONT WHEEL HUB ASSEMBLY BROKE ON DRIVER'S SIDE, CAUSING THE VEHICLE TO FLIP.*AK
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
2002 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year