NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reports78,000 miles · Sep 26, 2009
EquipmentSuspensionWheels
THE 2002 DODGE RAM 1500 SLT WAS BOUGHT IN 2006. 2 MONTHS LATER, THE REAR END HAD TO BE REPLACED. NO WARRANTY. (2000.00 OUT OF POCKET). SIX MONTHS LATER, THE FRONT END WENT OUT. (2083.00 OUT OF POCKET). NO MORE PROBLEMS UNTIL 6 MONTHS AGO. HAD TO REPLACE ALL WHEEL BEARINGS AND BRAKES ( 1500.00 OUT OF POCKET) NOW, MY MECHANIC SAYS…
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THE 2002 DODGE RAM 1500 SLT WAS BOUGHT IN 2006. 2 MONTHS LATER, THE REAR END HAD TO BE REPLACED. NO WARRANTY. (2000.00 OUT OF POCKET). SIX MONTHS LATER, THE FRONT END WENT OUT. (2083.00 OUT OF POCKET). NO MORE PROBLEMS UNTIL 6 MONTHS AGO. HAD TO REPLACE ALL WHEEL BEARINGS AND BRAKES ( 1500.00 OUT OF POCKET) NOW, MY MECHANIC SAYS THAT THE BRAKES AND FRONT SUSPENSION HAS TO BE REPLACED(ANOTHER 2300.00 OUT OF POCKET) THIS TRUCK HAS NEVER BEEN TAKEN OFF-ROAD. IT HAS BEEN VERY WELL TAKEN CARE OF. DODGE HAS BEEN NOTIFIED,NO RESPONSE. HOW CAN THEY EXPECT US TO KEEP BUYING THEIR VEHICLES, WHEN THEY CAN'T OR WON'T TELL US WHAT IS GOING ON? I HAVE NOT RECEIVED A RECALL FOR ANY OF THE THINGS THAT HAVE HAPPENED. *TR
NHTSA ODI #10285310
Mileage unknown · Sep 19, 2009
StructureSuspension
I OWN A 2002 DODGE RAM 1500 AND I HAVE BEEN NOTICING THAT THE DASH HAS BEEN CRACKING AND THEN IT BEGAN TO CRACK MORE TO THE POINT OF HAVING NO DASH AT ALL. I DON'T THINK THIS IS JUST A COSMETIC DEFECT IT IS A SAFETY ISSUE. IT DOESN'T TAKE A HOARD OF INSPECTORS TO SEE HOW THIS CAN CAUSE DAMAGE TO OCCUPANTS IN THE TRUCK. LETS JUST…
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I OWN A 2002 DODGE RAM 1500 AND I HAVE BEEN NOTICING THAT THE DASH HAS BEEN CRACKING AND THEN IT BEGAN TO CRACK MORE TO THE POINT OF HAVING NO DASH AT ALL. I DON'T THINK THIS IS JUST A COSMETIC DEFECT IT IS A SAFETY ISSUE. IT DOESN'T TAKE A HOARD OF INSPECTORS TO SEE HOW THIS CAN CAUSE DAMAGE TO OCCUPANTS IN THE TRUCK. LETS JUST FORGET ABOUT THE SAFETY ISSUE FOR A SECOND, AFTER BUYING A DODGE INTREPID AND HAVE THE MOTOR FAIL AT 60,000 AND I SAID " I WILL NEVER BUY ANOTHER DODGE", BUT I GAVE DODGE A SECOND CHANCE BECAUSE I LIKED THE LOOK OF THE TRUCK INSIDE AND OUT. WITH THAT SAID I DON'T MIND REPLACING THE CONTROL ARMS WHERE THE BALL JOINTS ARE WELDED IN, AT A COST OF 600.00 DOLLARS. WISH I WOULD HAVE LOOKED AT THAT TOO, BUT HAVING TO REPLACE THE DASH IS NOT JUSTIFIED AS AN EXPENSE THAT I SHOULD HAVE TO PAY FOR. IF I SOLD THIS TRUCK TO SOMEONE I KNOW THE FIRST THING THEY WOULD SAY, "THAT DOESN'T LOOK SAFE AND MAKES YOU WONDER WHAT ELSE IS UNSAFE WITH THE TRUCK." IT DOES MAKE YOU WONDER ABOUT THE REST OF THE TRUCK, DID THEY CUT CORNERS ON OTHER PARTS OF THE VEHICLE? LET ME ASK NHTSA WHEN YOU GET IN YOUR VEHICLE TO GO HOME AFTER WORK AND YOUR DASH STARTED CRACKING, TO THE POINT OF YOUR SPEAKERS FALLING OUT WHEN YOU HIT THE BRAKES WOULD YOU FEEL SAFE. THAT'S MY STORY AND I AM STICKING TO IT. *TR
NHTSA ODI #10284626
115,000 miles · Sep 7, 2009
Structure
THIS CONCERNS THE CRACKING OF THE DASHBOARD ON A DODGE RAM. IF CRACKED OR BROKEN ENOUGH, IT COULD CAUSE INJURY OR FIRE IF THE SUN WOULD GET TO THE WIRES IN THE DASH. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND SOMETHING NEEDS TO BE DONE. THERE SHOULD BE A RECALL FILED ON DODGE RAMS FROM 1998-2005 FOR THE DASHBOARDS BEF…
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THIS CONCERNS THE CRACKING OF THE DASHBOARD ON A DODGE RAM. IF CRACKED OR BROKEN ENOUGH, IT COULD CAUSE INJURY OR FIRE IF THE SUN WOULD GET TO THE WIRES IN THE DASH. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND SOMETHING NEEDS TO BE DONE. THERE SHOULD BE A RECALL FILED ON DODGE RAMS FROM 1998-2005 FOR THE DASHBOARDS BEFORE SOMEONE GETS HURT. *TR
NHTSA ODI #10283109
116,000 miles · Sep 5, 2009
Structure
THE DASHBOARD OF MY TRUCK JUST STARTED CRACKING. I'M AFRAID THE DIRECT SUNLIGHT IS GOING TO DAMAGE OR SHORT THE WIRING. THE DAMAGE MAY CAUSE FAILURE OF COMPONENTS. ALSO IF ACCIDENT OCCURS PIECES OF THE DASH MAY END UP HITTING THE PERSONS INSIDE. *TR
NHTSA ODI #10282956
100,000 miles · Aug 27, 2009
Structure
THE DASHBOARD CRACKS BY ITSELF AND FOR NO APPARENT REASON. WHILE DRIVING DOWN THE ROAD THE DASHBOARD WILL JUST SPLIT. THE NOISE IS VERY LOUD AND STARTLING AND COULD CREATE A POTENTIALLY DANGEROUS DISTRACTION WHILE OPERATING THE VEHICLE. THIS HAS OCCURRED SEVERAL TIMES, RESULTING IN NUMEROUS CRACKS IN MY DASHBOARD AND EXPOSING …
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THE DASHBOARD CRACKS BY ITSELF AND FOR NO APPARENT REASON. WHILE DRIVING DOWN THE ROAD THE DASHBOARD WILL JUST SPLIT. THE NOISE IS VERY LOUD AND STARTLING AND COULD CREATE A POTENTIALLY DANGEROUS DISTRACTION WHILE OPERATING THE VEHICLE. THIS HAS OCCURRED SEVERAL TIMES, RESULTING IN NUMEROUS CRACKS IN MY DASHBOARD AND EXPOSING THE COMPONENTS INSIDE MY DASHBOARD TO THE HEAT OF DIRECT SUNLIGHT COMING THROUGH MY WINDSHIELD. *TR
NHTSA ODI #10281976
95,000 miles · Aug 25, 2009
Seat BeltsStructure
2002 DODGE RAM 1500-DASH BOARD CRACKS IN SEVERAL LOCATIONS. SEAT BELT LATCH COVERS DISINTEGRATED. *TR
NHTSA ODI #10281693
Mileage unknown · Aug 21, 2009
Structure
THE DASH ON MY 2002 DODGE 1500 STARTED OFF WITH A SMALL CRACK ACROSS THE DEFROST VENT. WITHIN A FEW DAYS THERE WAS ANOTHER CRACK ON THE ADJACENT VENT. IN LESS THAN A MONTH, MY ENTIRE DASH HAD VERY LARGE CRACKS ALL OVER IT. *TR
NHTSA ODI #10281367
62,000 miles · Aug 18, 2009
Steering
MY 2002 DODGE 1500 QUAD CAB 4X4 HAD A LEAK ON THE POWER STEERING HOSE,WHICH WAS REPAIRED UNDER WARRANTY IN 2004. IN 2005 I NOTICE POWER STEERING FLUID LEAKING AGAIN IN THE SAME AREA AND THOUGHT IT WAS THE HOSE AGAIN. THIS TIME IT TURN OUT TO BE A LEEK IN THE GEAR BOX. AT THE TIME THE TRUCK HAD 62000 KMS AND 3 MONTHS PAST IT'S W…
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MY 2002 DODGE 1500 QUAD CAB 4X4 HAD A LEAK ON THE POWER STEERING HOSE,WHICH WAS REPAIRED UNDER WARRANTY IN 2004. IN 2005 I NOTICE POWER STEERING FLUID LEAKING AGAIN IN THE SAME AREA AND THOUGHT IT WAS THE HOSE AGAIN. THIS TIME IT TURN OUT TO BE A LEEK IN THE GEAR BOX. AT THE TIME THE TRUCK HAD 62000 KMS AND 3 MONTHS PAST IT'S WARRANTY AND HAS NOT BEEN DRIVEN OFF ROAD. THE DODGE DEALER WOULD NOT HELP COVER ANY EXPENSES FOR THIS PREMATURE FAILURE. CURRENTLY THE STEERING IS UNSTABLE ON UNEVEN ROAD SURFACES AND I DO NOT DRIVE IT IN THE WINTER. THERE HAS BEEN NO ACCIDENTS BUT ONE NEAR MISS WHEN THE TRUCK VEERED OVER TO THE ON COMING LANE AFTER GOING OVER A BUMP. *TR
NHTSA ODI #10280781
110,000 miles · Aug 17, 2009
Engine And Engine CoolingInjury
I WAS DRIVING ON THE HIGHWAY AT ABOUT 55 MILES AN HOUR WHEN THE ENGINE BLEW CAUSING ME TO ALMOST GET HIT IN TRAFFIC. THE ENGINE BLEW, HOWEVER THERE IS A TSB IN REGARDS TO THE OIL PRESSURE STATING THAT IS NOT AN ISSUE. THE ONLY WAY TO CORRECT THIS PROBLEM IS TO REPLACE THE ENGINE. THERE IS NUMEROUS COMPLAINTS ON THE WEB STATING T…
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I WAS DRIVING ON THE HIGHWAY AT ABOUT 55 MILES AN HOUR WHEN THE ENGINE BLEW CAUSING ME TO ALMOST GET HIT IN TRAFFIC. THE ENGINE BLEW, HOWEVER THERE IS A TSB IN REGARDS TO THE OIL PRESSURE STATING THAT IS NOT AN ISSUE. THE ONLY WAY TO CORRECT THIS PROBLEM IS TO REPLACE THE ENGINE. THERE IS NUMEROUS COMPLAINTS ON THE WEB STATING THE SAME RESULTS AS MINE. DODGE STATES THAT I CAUSED THIS PROBLEM. *TR
NHTSA ODI #10280775
116,000 miles · Aug 12, 2009
Structure
I WANTED TO KNOW WHAT COULD BE DONE ABOUT THE DASHES THAT ARE IN DODGE RAMS? YOU CAN BROWSE THE WEB, AND I'M NOT THE ONLY ONE, BUT ALL THE DASHES IN DODGE RAMS FROM 00' UP TO 02' ARE CRACKING, AND DODGE REFUSES TO DO ANYTHING ABOUT IT... HERE RECENTLY, THEY RELEASED A RECALL FOR STEERING WHEEL COLUMNS, BUT STILL NOT EVEN THE SLI…
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I WANTED TO KNOW WHAT COULD BE DONE ABOUT THE DASHES THAT ARE IN DODGE RAMS? YOU CAN BROWSE THE WEB, AND I'M NOT THE ONLY ONE, BUT ALL THE DASHES IN DODGE RAMS FROM 00' UP TO 02' ARE CRACKING, AND DODGE REFUSES TO DO ANYTHING ABOUT IT... HERE RECENTLY, THEY RELEASED A RECALL FOR STEERING WHEEL COLUMNS, BUT STILL NOT EVEN THE SLIGHTEST BUDGE AS TO A DASH RECALL. IT IS HAPPENING IN DODGE RAMS ALL ACROSS THE U.S. PROVING THAT IT IS NOT JUST THE SOUTHERN HEAT THAT IS CAUSING THIS, BUT RATHER A DEFECT IN THE MATERIAL. THE DASHES CRACK WITHOUT THE SLIGHTEST SIGN OF SUN DAMAGES, SPOTS, OR FADING... PLEASE INVESTIGATE THIS... THE DASH ALSO COVERS MAJOR WIRES THAT ARE THE KEY FOR THE VEHICLE, AND IF THEY MELT OR GET WET, IT COULD CAUSE MAJOR MALFUNCTIONS OF THE VEHICLE AND COULD CAUSE SERIOUS INJURIES. *TR
NHTSA ODI #10280179
Official recalls
3Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗