NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reportsMileage unknown · Jun 26, 2014
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD LOCK INTO ANY GEAR. ALSO, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION KEY ALTHOUGHT THE VEHICLE WAS NOT IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE A…
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TL* THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD LOCK INTO ANY GEAR. ALSO, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION KEY ALTHOUGHT THE VEHICLE WAS NOT IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. PAM
NHTSA ODI #10606170
160,000 miles · Jun 26, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE LEFT TURN SIGNAL, THE RIGHT INDICATOR ACTIVATED. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MI…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE LEFT TURN SIGNAL, THE RIGHT INDICATOR ACTIVATED. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10606152
135,500 miles · Jun 23, 2014
Power Train
TODAY ON MY 2002 DODGE RAM 1500 A SOUND STARTED AT SPEED, A SORT OF WHINING SOUND. I HAD LEARNED THERE WERE SOME PROBLEMS VIA INTERNET FORUMS SO I SLOWED DOWN, AS I SLOWED DOWN THE DIFF LOCKED UP. LUCKILY SINCE I SORT OF KNEW WHAT MIGHT BE COMING I WAS GOING SLOW ENOUGH TO NOT CAUSE AN ACCIDENT, BUT HAD I NOT KNOWN, WHO KNOWS…
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TODAY ON MY 2002 DODGE RAM 1500 A SOUND STARTED AT SPEED, A SORT OF WHINING SOUND. I HAD LEARNED THERE WERE SOME PROBLEMS VIA INTERNET FORUMS SO I SLOWED DOWN, AS I SLOWED DOWN THE DIFF LOCKED UP. LUCKILY SINCE I SORT OF KNEW WHAT MIGHT BE COMING I WAS GOING SLOW ENOUGH TO NOT CAUSE AN ACCIDENT, BUT HAD I NOT KNOWN, WHO KNOWS WHAT MIGHT HAVE HAPPENED. IT'S IN THE SHOP NOW WAITING ON PARTS. *TR
NHTSA ODI #10605455
70,000 miles · Jun 20, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT BOTH PLASTIC HEADLIGHT COVERS WERE OXIDIZED AND REDUCED THE VISIBILITY WHENEVER DRIVING AT NIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 03/10/16*LJ UPDATED 03/16/16*…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT BOTH PLASTIC HEADLIGHT COVERS WERE OXIDIZED AND REDUCED THE VISIBILITY WHENEVER DRIVING AT NIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 03/10/16*LJ UPDATED 03/16/16*JB
NHTSA ODI #10604734
93,000 miles · Jun 13, 2014
Electrical System
THE SPEEDOMETER STOPPED WORKING, ABS LIGHT ON, EBRAKE LIGHT ON, AIRBAG LIGHT ON, NO CONTROLS FOR DEFROSTER, FOUND NO POWER TO FUSES ON 32-38 SEVERAL PEOPLE ONLINE IN FORUMS HAVE THE SAME PROBLEM. *JS
NHTSA ODI #10598245
171,000 miles · Jun 12, 2014
Suspension
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A LOUD NOISE AND WITHIN MINUTES THE REAR AXLE SEIZED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVE SHAFT HAD SEPARATED FROM…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A LOUD NOISE AND WITHIN MINUTES THE REAR AXLE SEIZED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVE SHAFT HAD SEPARATED FROM THE REAR AXLE. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS MILEAGE WAS 171,000.
NHTSA ODI #10597805
130,000 miles · Jun 11, 2014
Power Train
WAS DRIVING TO WORK AT 40 MPH AND SUDDENLY A LOUD BANG OCCURRED. MY REAR END LOCK UP AND THE TRUCK CAME TO A SCREECHING HALT. I GOT OUT AND SAW MY DRIVE SHAFT HANGING DOWN AND CALLED A TOW TRUCK! NO INJURIES THANKFULLY, BUT IT SURE COULD HAVE HAD A DIFFERENT OUTCOME ON A HIGHWAY AT FASTER SPEEDS! EXTREMELY EXPENSIVE REPAIR. *TR
NHTSA ODI #10597715
25,000 miles · Jun 5, 2014
Air BagsStructure
DASH IS CRACKING EVERYWHERE AND PIECES ARE FALLING OFF, DOUBT THAT IF THE VEHICLE WAS IN A CRASH THAT THE AIR BAG WOULD WORK PROPERLY, AND IF IT DID OR DID NOT, LITTLE PIECE OF THE DASH WOULD FLY EVERY WHERE AND CUT THE PASSENGERS AND THE AIR BAG. CONTACTED CHRYSLER AND THEY WILL DO NOTHING BELOW IS CHRYSLERS RESPONSE, LIKE THEY…
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DASH IS CRACKING EVERYWHERE AND PIECES ARE FALLING OFF, DOUBT THAT IF THE VEHICLE WAS IN A CRASH THAT THE AIR BAG WOULD WORK PROPERLY, AND IF IT DID OR DID NOT, LITTLE PIECE OF THE DASH WOULD FLY EVERY WHERE AND CUT THE PASSENGERS AND THE AIR BAG. CONTACTED CHRYSLER AND THEY WILL DO NOTHING BELOW IS CHRYSLERS RESPONSE, LIKE THEY THREATEN YOU THAT IF YOU EMAIL AGAIN IT WILL GO IN THE CORPORATE RECORDS, I TOLD THEM I HOPE THAT IT DID. NEEDLESS TO SAY THEY DON'T UNDERSTAND HOW TO RETAIN CUSTOMERS AND SELL NEW TRUCKS. THANK YOU FOR YOUR RECENT EMAIL, ALTHOUGH IT DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. *TR
NHTSA ODI #10596341
102,000 miles · May 31, 2014
Engine
I HAVE A 2002 WITH THE 4.7L THAT I AM HAVING OVERHEATING ISSUES THAT I HAVE NEVER EXPERIENCED BEFORE. WHEN DRIVING AROUND TOWN OR EVEN ON THE HIGHWAY UNDER 65 MY THERMOSTAT NEVER GOES ABOVE JUST UNDER HALFWAY. DRIVING IN TOWN I HAVE YET TO SEE IT GO ABOVE THAT POINT. HOWEVER, WHEN DRIVING DOWN THE HIGHWAY IF I INCREASE MY CRUISI…
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I HAVE A 2002 WITH THE 4.7L THAT I AM HAVING OVERHEATING ISSUES THAT I HAVE NEVER EXPERIENCED BEFORE. WHEN DRIVING AROUND TOWN OR EVEN ON THE HIGHWAY UNDER 65 MY THERMOSTAT NEVER GOES ABOVE JUST UNDER HALFWAY. DRIVING IN TOWN I HAVE YET TO SEE IT GO ABOVE THAT POINT. HOWEVER, WHEN DRIVING DOWN THE HIGHWAY IF I INCREASE MY CRUISING SPEED TO 70, MY THERMOSTAT CLIMBS. WHEN GOING 70-75 IT WILL GO UP TO ABOUT THE 1 O'CLOCK POINT BEFORE I SLOW DOWN, SO I DON'T KNOW HOW FAR IT WOULD GO IF I CONTINUED. I REPLACED THE THERMOSTAT, FLUSHED THE RADIATOR, REPLACED THE FAN CLUTCH . BUT THE PROBLEM REMAINS. *TR
NHTSA ODI #10595248
Mileage unknown · May 19, 2014
Electrical System
HELLO, I HAVE JUST BOUGHT A 2002 DODGE RAM 1500 TRUCK FROM MY FATHER IN-LAW. BEFORE HE SOLD IT TO ME HE MENTIONED THAT THE AIR BLOWER FOR THE AIR CONDITIONING AND HEATER DOESN'T WORK. HE SAID IT WAS A RECALL THAT HE NEVER TOOK IN TO GET SERVICED. SO I LOOKED THE TRUCK UP ON THE WEBSITE WWW.RECALLS.GOV. AND SURE ENOUGH THERE…
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HELLO, I HAVE JUST BOUGHT A 2002 DODGE RAM 1500 TRUCK FROM MY FATHER IN-LAW. BEFORE HE SOLD IT TO ME HE MENTIONED THAT THE AIR BLOWER FOR THE AIR CONDITIONING AND HEATER DOESN'T WORK. HE SAID IT WAS A RECALL THAT HE NEVER TOOK IN TO GET SERVICED. SO I LOOKED THE TRUCK UP ON THE WEBSITE WWW.RECALLS.GOV. AND SURE ENOUGH THERE IT WAS. A RECALL ON THE STEERING COLUMN ELECTRICAL CONNECT. NOW I REMEMBER RIDING WITH MY FATHER IN LAW AND HE WOULD BE CONSTANTLY MOVING THE STEERING WHEEL UP AND DOWN USING THE TILT WHEN THE AIR CONDITIONING WOULD CUT OFF AND THAT MADE IT TURN BACK ON. THE PROBLEM IS IS WHEN I GET ON THE DODGE SITE AND SEARCH FOR RECALLS USING THE VIN NUMBER THIS RECALL DOESN'T SHOW UP. I CALLED A DEALERSHIP AND THEY SAID IT DIDN'T SHOW UP EITHER. I FIND IT A LITTLE ODD THAT MY TRUCK DOESN'T SHOW THIS RECALL IS NEEDED WHEN IT IS VERY OBVIOUS THAT THIS STEERING COLUMN ELECTRICAL CONNECT IS THE VERY ISSUE I'M HAVING. AND I RECALL THAT MY FATHER IN LAW HAS HAD THIS ISSUE FOR A LONG TIME MAYBE NOT LONG AFTER HE BOUGHT THE TRUCK NEW. I THINK MY TRUCK SHOULD BE HONORED THIS RECALL SERVICE BEINGS IT IS A SAFETY HAZARD. THANKS FOR YOUR TIME. *JS
NHTSA ODI #10592534