I HAVE A 2002 DODGE RAM THAT REPLACED A LEMON 2001 DODGE RAM. THE 02 HAS HAD A PROBLEM WITH THE FRONT END PULLING AND SHACKING SINCE THE DAY RECEIVED THE TRUCK IT HAS BEEN IN FOR SERVICE 5 TIMES SINCE AUGUST 5TH 2002. IT ALSO HAS PROBLEMS WITH THE ENGINE IDLE ALLWAYS DROPPING BELOW 500 RPMS AND TRYING TO STALL ALONG WITH VERY HA…
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I HAVE A 2002 DODGE RAM THAT REPLACED A LEMON 2001 DODGE RAM. THE 02 HAS HAD A PROBLEM WITH THE FRONT END PULLING AND SHACKING SINCE THE DAY RECEIVED THE TRUCK IT HAS BEEN IN FOR SERVICE 5 TIMES SINCE AUGUST 5TH 2002. IT ALSO HAS PROBLEMS WITH THE ENGINE IDLE ALLWAYS DROPPING BELOW 500 RPMS AND TRYING TO STALL ALONG WITH VERY HARD DOWNSHIFTING WHEN COMING TO A STOP. THE DEALERS ALLWAYS SAY UNABLE TO DUPLICATE PROBLEM EVEN THOUGH IT HAPPENS ON MY WAY HOME FROM THE DEALER IT IS VERY FRUSTARTING TO DROP OFF THE TRUCK FOR DAYS AT A TIME ONCE OR TWICE A MONTH AND THEN BE TOLD UNABLE TO DUPLICATE THE PROBLEM AND GET IN THE TRUCK AND IT HAPPEN BUT THE DEALERS CLAIM THEY DONT FEEL THE PROBLEM OR CAN'T FIND THE PROBLEM. THE TSB'S FOR THE ENGINE IDLE HAVE BEEN PERFORMED AND ALL IT DID WAS MAKE IT NO STALL OUT COMPLETLY ONLY IDLE WAY DOWN AND ALSO MY GAS MILAGE AND THE OVERALL PERFORMANCE TO GO DOWN. I HAVE REQUESTED DODGE BUY THIS THING THEY CALL THE MAYOR BACK ON NOV 15TH 02 AND THEY HAVE NOT RESPONDED. WHAT CAN I DO NOW DAIMLER IS JUST IGNORING MY PROBLEMS WITH THIS TRUCK. I BUILT A ANTI DODGE WEBSITE TRYING TO GET THERE ATTENTION AS TO HOW MANY OTHER PEOPLE ARE HAVING THESE TROUBLE AS WELL AND I HAVE POSTED EMAILS AND STORIES FROM THEM ON THE WEB SITE.
NHTSA ODI #10000856
Mileage unknown · Nov 16, 2002
Unknown Or Other
THIS VEHICLE WAS NEVER REPAIRED CORRECTLY OR DRIED OUT. DT
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
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