Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

55 crash reports14 fire reports43 injury reports

Structure complaints

278 reports

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Mileage unknown · Mar 26, 2009

Structure

THE DASHBOARD HAS CRACKED IN MANY PLACES ON MY 2002 DODGE 1500 4X4. FULL LENGTH CRACKS FROM WINDSHIELD TO DRIVER, ABOUT 4 LARGE ONES AND A FEW SMALL ONES STARTING. MAY BE MORE COSMETIC BUT IF CONTINUES, IT MY AFFECT DRIVING. *TR

NHTSA ODI #10263165

125,978 miles · Mar 23, 2009

Structure

DASHBOARD IS STARTING TO CRACK IN VARIOUS PLACES. *TR

NHTSA ODI #10262754

117,000 miles · Mar 18, 2009

Structure

THE DASHBOARD OF MY TRUCK JUST STARTED CRACKING AND PIECES ARE FALLING OFF. I'M AFRAID ITS GOING TO SHORT SOMETHING OUT. *TR

NHTSA ODI #10262397

Mileage unknown · Jan 22, 2009

StructureInjury

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THE DASH ON MY 2002 DODGE RAM 1500 HAS CRACKED IN MULTIPLE PLACES DUE TO DEFECTIVE PLASTICS. I UNDERSTAND I AM NOT THE ONLY PERSON WITH THIS ISSUE. WHERE THIS HAS BECOME A SAFETY ISSUE IS THE SHARPNESS OF THE PARTS. MY SON AND I HAVE BOTH SLICED OUR HANDS OPEN WHEN CLEANING THE DASH, EVEN TRYING TO BE CAREFUL. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHRYSLER. SEE THE FOLLOWING WEBSITE AS I AM NOT THE ONLY PERSON WITH THIS ISSUE. HTTP://WWW.DODGEPROBLEMS.COM/CRACKED-DASHBOARD.SHTML. *TR

NHTSA ODI #10255984

50,400 miles · Jan 22, 2009

Structure

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FOR NO APPARENT REASON MY DASHBOARD HAS SEVERAL CRACKS WHICH APPEARED SUDDENLY RUNNING THE LENGTH OF THE DASHBOARD FROM FRONT TO BACK. THERE IS NO OTHER DAMAGE TO THE VEHICLE THAT WOULD HAVE CAUSED THIS AND THE VEHICLE IS WELL MAINTAINED. THE CRACKS ARE PRIMARILY OVER THE PASSENGER SIDE OF THE DASH BUT THERE ARE ALSO A FEW ON THE DRIVERS SIDE. I WOULD HATE TO SEE WHAT WOULD HAPPEN IF THE PASSENGER AIRBAG DEPLOYED, IT WOULD PROBABLY TURN THE DASH INTO A PLASTIC GRENADE SENDING SHRAPNEL AROUND THE CAB AND INTO THE OCCUPANTS. *TR

NHTSA ODI #10255945

70,000 miles · Jan 12, 2009

Structure

MY 2002 DODGE RAM 1500 SLT 4X4S DASHBOARD IS CRACKED AND IS GETTING WORSE. TRUCK IS VERY WELL TAKEN CARE OF AND CAN THINK OF NOTHING THAT WOULD CAUSE THIS AS A FAULT OF MINE. *TR

NHTSA ODI #10254794

77,000 miles · Dec 28, 2008

Structure

I PURCHASED 2002 DODGE 1500 TRUCK NEW. NOW THE DASH BOARD IS CRACKED 3 DIFFERENT PLACES,AND THE DODGE DEALER WILL MOT REPLACE OR FIX THE PROBLEM WITHOUT CHARGING ME 1000$. THIS SEEMS TO BE A BIG PROBLEM FACING DODGE TRUCK OWNERS FROM 1998 TO 2006. PLEASE HELP. THANKS MICHAEL *TR

NHTSA ODI #10252943

60,000 miles · Dec 16, 2008

Structure

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THE DASHBOARD ON MY 2002 DODGE RAM 1500 TRUCK IS CRACKING. WHAT WILL HAPPEN IN AN ACCIDENT? WHAT HAPPENS WHEN THE PASSENGER AIR BAG DEPLOYS? WILL PLASTIC FRAGMENTS ACT LIKE PROJECTILES AND HURT OCCUPANTS? CONTACTED MY DEALER AND CHRYSLER CORP. WITH NO HELP EXCEPT FOR AN OPTION TO REPLACE FOR $1,100. WHY SHOULD THE CONSUMER PAY FOR A DEFECTIVE PRODUCT? I DON'T HAVE $1,100 TO FIX THIS PROBLEM AND THEN HAVE NO GUARANTEE IF I'M NOT JUST BUYING THE SAME TYPE OF PRODUCT (JUNK). IF IT HAS BEEN REVISED, THEN CHRYSLER KNOWS IT DEFECTIVE. *TR

NHTSA ODI #10251940

78,000 miles · Dec 15, 2008

Structure

THE PLASTIC DASH FOR MY 2002 DODGE RAM 1500 HAS CRACKS. WHILE IT IS NOT A SAFETY ISSUE CURRENTLY, IT COULD LEAD TO SHARP EDGES IN THE PLASTIC THAT CAN CUT SOMEONE OR CAUSE SERIOUS INJURY. *TR

NHTSA ODI #10251840

36,000 miles · Nov 30, 2008

Structure

I HAVE A 2002 DODGE RAM, I HAVE HAD IT SINCE 2004 AND EVER SINCE I'VE HAD IT, THE DASH CONTINUES TO CRACK. MORE AND MORE. I SPOKE WITH DODGE AND THE DAMAGE, FOR JUST THE DASH WHERE THE DEFROSTER IS LOCATED, WOULD BE MORE THAN $500. THAT IS RIDICULOUS AND ANY PROBLEM OF THIS CALIBER THAT OCCURS THIS QUICK SHOULD BE TAKEN CARE OF …

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NHTSA ODI #10250206

Official recalls

03V504000 · Tires

Dec 10, 2003

ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

Consequence & remedy

Consequence: Not supplied

Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

03V077000 · Visibility:rearview Mirrors/devices:exterior

Mar 10, 2003

ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.

Consequence & remedy

Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

03V078000 · Steering:column

Mar 10, 2003

ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE02096 · Rear Axle Failure

Opened Dec 26, 2002 · Closed May 15, 2003

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit