2002 DODGE RAM 1500 DASH CRACKING. THE DASH ON MY TRUCK IS CRACKING TO COLLAPSE. THIS IS A COMMON COMPLAINT ON THIS MODEL TRUCK. PIECES ARE FALLING DOWN INSIDE THE DASH WHICH IS SURELY BOUND TO DAMAGE OTHER COMPONENTS INSIDE THE DASH, POSSIBLY CAUSING ELECTRICAL OR MECHANICAL FAILURE. ALSO HAVE TO WONDER HOW DANGEROUS BRITTL…
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2002 DODGE RAM 1500 DASH CRACKING. THE DASH ON MY TRUCK IS CRACKING TO COLLAPSE. THIS IS A COMMON COMPLAINT ON THIS MODEL TRUCK. PIECES ARE FALLING DOWN INSIDE THE DASH WHICH IS SURELY BOUND TO DAMAGE OTHER COMPONENTS INSIDE THE DASH, POSSIBLY CAUSING ELECTRICAL OR MECHANICAL FAILURE. ALSO HAVE TO WONDER HOW DANGEROUS BRITTLE PLASTIC SHARDS WOULD BE IN A COLLISION. *TR
NHTSA ODI #10325336
75,000 miles · Mar 31, 2010
Structure
MY 2002 DODGE RAM 1500 HAS A CRACKED DASH. THERE WERE NO ADVERSE CONDITIONS OR ABNORMAL EVENTS PRIOR TO THE DASH FALLING APART. AFTER RESEARCHING THIS ISSUE, I HAVE COME TO THE CONCLUSION THAT HUNDREDS IF NOT THOUSANDS OF DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM. I OPENED A CASE DIRECTLY THROUGH THE CHRYSLER GROUP LLC. …
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MY 2002 DODGE RAM 1500 HAS A CRACKED DASH. THERE WERE NO ADVERSE CONDITIONS OR ABNORMAL EVENTS PRIOR TO THE DASH FALLING APART. AFTER RESEARCHING THIS ISSUE, I HAVE COME TO THE CONCLUSION THAT HUNDREDS IF NOT THOUSANDS OF DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM. I OPENED A CASE DIRECTLY THROUGH THE CHRYSLER GROUP LLC. TO CORRECT THE ISSUE AND THEY REFUSED TO HELP ME. I FIND IT HARD TO BELIEVE THAT A PLASTIC DASH THAT IS CRACKING SO BADLY THAT THERE ARE SHARP EXPOSED EDGES AROUND THE AIRBAG IS NOT A SAFETY CONCERN. I WOULD LIKE THE NHTSA TO FOLLOW UP WITH CHRYSLER ABOUT THIS ISSUE AND SEE WHAT NEEDS TO BE DONE TO ENSURE THAT NO ONE IS INJURED BY SHRAPNEL FROM A DEFECTIVE DASH.
NHTSA ODI #10323212
73,000 miles · Feb 18, 2010
Engine And Engine CoolingStructure
ORIGINALLY WITH NO WARNING THE TRUCK WOULD JUST DIE AT INTERSECTIONS. NOW IT IS STARTING TO DIE WHEN DRIVING, EVEN WHILE TURNING. MY TEENAGE SON USUALLY DRIVES THIS TRUCK AND I AM TRULY AFRAID HE IS GOING TO GET IN AN ACCIDENT. WITH THE VEHICLE ONLY HAVING ONLY 73,000 MILES ON IT, I WOULD NOT EXPECT SUCH A DANGEROUS THING TO HAP…
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ORIGINALLY WITH NO WARNING THE TRUCK WOULD JUST DIE AT INTERSECTIONS. NOW IT IS STARTING TO DIE WHEN DRIVING, EVEN WHILE TURNING. MY TEENAGE SON USUALLY DRIVES THIS TRUCK AND I AM TRULY AFRAID HE IS GOING TO GET IN AN ACCIDENT. WITH THE VEHICLE ONLY HAVING ONLY 73,000 MILES ON IT, I WOULD NOT EXPECT SUCH A DANGEROUS THING TO HAPPEN. I HAVE SEEN MANY POSTS FROM OTHERS INDICATING THE SAME THING HAPPENING TO THEM. I THINK CHRYSLER SHOULD BE FIXING THESE BEFORE SOMEONE DIES. ALSO HAVE THE CRACKED DASH. *TR
NHTSA ODI #10311909
85,000 miles · Jan 12, 2010
Structure
DASHBOARD CRACKING ON 2002 DODGE RAM 1500. VENT AND SPEAKER COVER BEGAN CRACKING TWO YEARS AGO. THE FULL DASH PANEL BEGAN CRACKING SHORTLY AFTER. DASH IS BECOMING WORSE AND WORSE. I BELIEVE THAT THE PIECES OF THE DASH COULD CAUSE INJURY IN AN ACCIDENT. ALSO THE STRUCTURAL INTEGRITY OF THE DASH IS BECOMING COMPROMISED AND …
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DASHBOARD CRACKING ON 2002 DODGE RAM 1500. VENT AND SPEAKER COVER BEGAN CRACKING TWO YEARS AGO. THE FULL DASH PANEL BEGAN CRACKING SHORTLY AFTER. DASH IS BECOMING WORSE AND WORSE. I BELIEVE THAT THE PIECES OF THE DASH COULD CAUSE INJURY IN AN ACCIDENT. ALSO THE STRUCTURAL INTEGRITY OF THE DASH IS BECOMING COMPROMISED AND MAY BE A HAZARD. *TR
NHTSA ODI #10299550
48,000 miles · Dec 4, 2009
Structure
I HAVE A PROBLEM WITH THE DASHBOARD OF A DODGE RAM 1500 2002. MY DASHBOARD IS CRACKED UP IN 9 PIECES. THE REPLACEMENT PARTS ARE ABOUT $800.00 AND THE DEFECTIVE PLASTIC HAS NOT BEEN FIXED. SO IN LESS THAN A YEARS I'M GOING TO END UP WHERE I STARTED OR WITH THE SAME PROBLEM AGAIN AND AGAIN. THIS COMPLAINT IS NOT ABOUT THE MONEY. I…
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I HAVE A PROBLEM WITH THE DASHBOARD OF A DODGE RAM 1500 2002. MY DASHBOARD IS CRACKED UP IN 9 PIECES. THE REPLACEMENT PARTS ARE ABOUT $800.00 AND THE DEFECTIVE PLASTIC HAS NOT BEEN FIXED. SO IN LESS THAN A YEARS I'M GOING TO END UP WHERE I STARTED OR WITH THE SAME PROBLEM AGAIN AND AGAIN. THIS COMPLAINT IS NOT ABOUT THE MONEY. IT'S ABOUT THE FACT THAT DODGE IS AWARE OF THIS PROBLEM AND THEY HAVEN'T FIXED THE REPLACEMENT PART WHICH MEANS THAT IF I GO THERE RIGHT NOW AND BUY THIS PART I'M GOING TO HAVE THE SAME PROBLEM IN LESS THAN A YEAR. *TR
NHTSA ODI #10294529
63,000 miles · Nov 29, 2009
Structure
CRACKED DASH BOARD ON A DODGE RAM 1500 IM CONCERNED THAT IF I WERE TO GET INTO ANY TYPE OF ACCIDENT NO MATTER THE SPEED AND THE AIR BAG DEPLOYS THAT THE PIECES OF THE DASH WILL ALSO FLY OFF CAUSING INJURY TO MY PASSENGERS. *TR
NHTSA ODI #10293802
Mileage unknown · Nov 22, 2009
Structure
I HAVE A 2002 DODGE RAM THAT I BOUGHT USED IN 2006. I DID NOT HAVE THE TRUCK SIX MONTHS AND I NOTICED A SMALL CRACK. A COUPLE OF DAYS LATER I NOTICED TWO MORE INCLUDING THE SPEAKER GRILLS IN THE DASH COMPLETELY FALLING APART. THIS IS A NATIONWIDE PROBLEM THAT NEEDS TO BE FIXED BEFORE SOMEONE TAKES A PIECE OF PLASTIC TO THE FA…
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I HAVE A 2002 DODGE RAM THAT I BOUGHT USED IN 2006. I DID NOT HAVE THE TRUCK SIX MONTHS AND I NOTICED A SMALL CRACK. A COUPLE OF DAYS LATER I NOTICED TWO MORE INCLUDING THE SPEAKER GRILLS IN THE DASH COMPLETELY FALLING APART. THIS IS A NATIONWIDE PROBLEM THAT NEEDS TO BE FIXED BEFORE SOMEONE TAKES A PIECE OF PLASTIC TO THE FACE IF IN AN ACCIDENT. ONCE IT STARTS CRACKING IT IS NOT GOING TO STOP AND THIS IS A SAFETY ISSUES FOR NOT ONLY EXPOSED WIRES BUT ALSO AIRBAGS THAT IF DEPLOYED WILL SEND SHARP PIECES OF PLASTIC EVERYWHERE. *TR
NHTSA ODI #10293181
76,000 miles · Nov 18, 2009
Structure
OVER A PERIOD OF 6 MONTHS THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS BEGAN TO CRACK AND CRUMBLE AWAY LEAVING SHARP EDGES. THERE HAS NEVER BEEN ANY IMPACT TO THE DASH OR VEHICLE. THE PLASTIC THAT THE DASH IS COMPOSED OF IS BRITTLE AND WEAK. *TR
NHTSA ODI #10292713
165,000 miles · Nov 7, 2009
Structure
I HAVE A 2002 DODGE RAM 1500 TRUCK MY DASHBOARD IS CRACKING AND FALLING APART. IT WONT BE LONG BEFORE THE DASH FALLS INTO THE TRUCK. *TR
NHTSA ODI #10291315
Mileage unknown · Oct 25, 2009
Structure
DASH IS CRACKED ON MY 2002 DODGE RAM 1500 IN MULTIPLE PLACES. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
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