FOR TWO YEARS MY DASHBOARD HAS BEEN CRACK IN MY 2002 DODGE RAM PICK UP TRUCK. WITHIN THE LAST TWO WEEKS THE DASH BOARD IS FALLING APART. I WENT ONLINE TO SEE HOW MUCH DOES A DASH BOARD COST AND I FIND OUT ABOUT THOUSANDS OF DODGE RAM OWNERS WITH THE SAME PROBLEM WHICH ENDED UP IN ELECTRICAL PROBLEMS. I WILL LIKE TO KNOW WHAT CAN…
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FOR TWO YEARS MY DASHBOARD HAS BEEN CRACK IN MY 2002 DODGE RAM PICK UP TRUCK. WITHIN THE LAST TWO WEEKS THE DASH BOARD IS FALLING APART. I WENT ONLINE TO SEE HOW MUCH DOES A DASH BOARD COST AND I FIND OUT ABOUT THOUSANDS OF DODGE RAM OWNERS WITH THE SAME PROBLEM WHICH ENDED UP IN ELECTRICAL PROBLEMS. I WILL LIKE TO KNOW WHAT CAN BE DONE ABOUT IT. I HATE TO KEEP DRIVING THE TRUCK AND END UP IN AN ACCIDENT. THIS IS REALLY A SAFETY HAZARD TO SAY THE LEAST AND NOTHING HAS BEEN DONE ABOUT IT. *TR
NHTSA ODI #10340333
48,000 miles · Jun 24, 2010
Structure
DASHBOARD CRACKING APART. MAKING ME WONDER ABOUT HOW SAFE VEHICLE WILL BE IN A CRASH. AM I GOING TO HAVE PROJECTILE, POSSIBLY SHARP, PIECES OF PLASTIC FLYING ABOUT INSIDE THE VEHICLE? WILL AIR BAGS OPERATE PROPERLY? IE: WILL AIR BAGS BLOW BACK INTO THE DASH INSTEAD OF OUT TO PROTECT OCCUPANTS? *TR
NHTSA ODI #10339923
125,000 miles · Jun 24, 2010
Structure
2002 DODGE RAM 1500 DASH IS CRACKING. HAS POTENTIAL TO COME DISLODGED IN THE CAB AND PRODUCE A FLYING OBJECT IN THE EVENT OF A CRASH, OR TO CAUSE AN ACCIDENT IF THE DASH FALLS APART WHILE DRIVING. *TR
NHTSA ODI #10339917
120,000 miles · Jun 20, 2010
Structure
DASH OF VEHICLE (2002 DODGE RAM 1500) CRACKING LEAVING VERY SHARP EDGES. THE DASH HAS BEEN CARED FOR AS PER DEALER RECOMMENDATIONS. DODGE HAS THOUSANDS OF COMPLAINTS BUT HAS FAILED TO TAKE ANY ACTION. *TR
NHTSA ODI #10339211
41,000 miles · Jun 20, 2010
Structure
DASHBOARD ON 2002 DODGE RAM HAS CRACKED FROM FRONT TO BACK. AFTER READING ALL COMPLAINTS ON THIS PROBLEM, I BELIEVE SOMETHING (RECALL) NEEDS TO BE DONE. LOCAL DEALERSHIP STATED A COST OF $2,550 TO FIX. AFRAID THAT THIS WILL CAUSE ELECTRICAL PROBLEMS AS HAS SO MANY OF THE COMPLAINTS READ SO FAR. IT WOULD BE NICE TO SEE THE GOVERN…
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DASHBOARD ON 2002 DODGE RAM HAS CRACKED FROM FRONT TO BACK. AFTER READING ALL COMPLAINTS ON THIS PROBLEM, I BELIEVE SOMETHING (RECALL) NEEDS TO BE DONE. LOCAL DEALERSHIP STATED A COST OF $2,550 TO FIX. AFRAID THAT THIS WILL CAUSE ELECTRICAL PROBLEMS AS HAS SO MANY OF THE COMPLAINTS READ SO FAR. IT WOULD BE NICE TO SEE THE GOVERNMENT MAKE DODGE STEP UP AND PAY FOR THE CHEAP PARTS THEY PUT IN THEIR VEHICLES. GOT A SUGGESTION. SINCE THE GOVERNMENT OWNS DODGE, WHY DON'T YOU PUT SOME OF MY TAX DOLLARS TOWARDS FIXING MY TRUCK. I KNOW I CAN'T AFFORD $2,550. *TR
NHTSA ODI #10339189
Mileage unknown · Jun 19, 2010
Structure
2002 DODGE RAM QUAD CAB DASH IS CRACKED AND LOSING LARGE PIECES BEYOND REPAIR AND IS AFFECTING WIRING, WINDOWS ,DOOR LOCKS AND GAUGES. SPEEDOMETER IS OFF AND CAUSED US TO GET A TICKET. *TR
NHTSA ODI #10339139
Mileage unknown · Jun 9, 2010
Electrical SystemStructure
JAN. 10, 2010 A VERY LARGE CRACK APPEARED IN THE DASH ON MY 2002 DODGE 1500 PICKUP AT FIRST IT WAS JUST A COSMETIC THING ,BUT NOW ALL THE WIRING IS EXPOSED THE VEHICLE TURN INDICATORS DO NOT WORK WHEN IT IS BAD WEATHER THE WINDSHIELD WIPERS DON'T WORK AND THE DEFROSTERS WILL NOT CHANGE FROM COLD TO HOT. I WENT TO THE DEALER…
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JAN. 10, 2010 A VERY LARGE CRACK APPEARED IN THE DASH ON MY 2002 DODGE 1500 PICKUP AT FIRST IT WAS JUST A COSMETIC THING ,BUT NOW ALL THE WIRING IS EXPOSED THE VEHICLE TURN INDICATORS DO NOT WORK WHEN IT IS BAD WEATHER THE WINDSHIELD WIPERS DON'T WORK AND THE DEFROSTERS WILL NOT CHANGE FROM COLD TO HOT. I WENT TO THE DEALER THEY ADVISED ME IT WAS NOT THEIR PROBLEM ,BUT I HAVE LEARNED THAT I AM NOT THE ONLY ONE THIS HAS AFFECTED AND MY PROBLEM IS A SERIOUS SAFETY ISSUE. *TR
NHTSA ODI #10335577
Mileage unknown · May 23, 2010
Structure
CRACKED DASHBOARD JUST FLAKING AND REALLY SHARP EDGES. *TR
NHTSA ODI #10331868
83,000 miles · Apr 28, 2010
Structure
DASHBOARD CRACKED. *TR
NHTSA ODI #10327844
88,500 miles · Apr 27, 2010
Structure
DASHBOARD HAS TWO VERY LARGE CRACKS ALL THE WAY THRU IT FROM THE FRONT BY THE WINDSHIELD ALL THE WAY TO THE BACK OF IT, AND A THIRD CRACK IS NOW STARTING TO FORM. I'VE OWNED THIS TRUCK SINCE IT WAS NEW AND HAVE TAKEN GOOD CARE OF IT AND BELIEVE THAT DODGE INSTALLED AN INFERIOR PRODUCT IN THEIR 2002 DODGE RAM PICKUP TRUCKS. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
2002 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
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