TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT HE WAS UNABLE TO FEEL HEAT ON THE DRIVERS SIDE OF THE VEHICLE; ALL OF THE HEAT WAS ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THEY COULD DO NOTHING ABOUT THE PROBLEM. FURTHERMORE, THE DASHBOARD BEG…
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TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT HE WAS UNABLE TO FEEL HEAT ON THE DRIVERS SIDE OF THE VEHICLE; ALL OF THE HEAT WAS ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THEY COULD DO NOTHING ABOUT THE PROBLEM. FURTHERMORE, THE DASHBOARD BEGAN TO CRACK. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 146,000. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA ODI #10355933
204,000 miles · Sep 15, 2010
StructureUnknown Or Other
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 .THE CONTACT STATED WHILE ENTERING HIS VEHICLE HE NOTICED CRACKS ON THE DASHBOARD. THE MANUFACTURER HAD NOT BEEN CONTACTED ABOUT THE FAILURE. THE CONTACT HAS FOUND OTHER COMPLAINTS ABOUT THIS FAILURE ON THE NHTSA WEBSITE. UPDATED EVOQ 03/22/11
NHTSA ODI #10355737
38,000 miles · Sep 14, 2010
Air BagsStructure
THE DASH IN MY 2002 DODGE RAM 1500 IS CRACKING AND FALLING APART (DEFECTIVE PLASTIC)AND DODGE/CHRYSLER WILL NOT STAND BEHIND IT'S PRODUCT. THE AIR BAG IS RIGHT BELOW & CONNECTED TO THE PLASTIC THAT HAS CRACKED. I AM WORRIED THAT IF THE AIR BAG IS DEPLOYED THAT THIS PLASTIC (WHICH IS VERY SHARP PIECES) WILL BE VERY DANGEROUS TO A…
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THE DASH IN MY 2002 DODGE RAM 1500 IS CRACKING AND FALLING APART (DEFECTIVE PLASTIC)AND DODGE/CHRYSLER WILL NOT STAND BEHIND IT'S PRODUCT. THE AIR BAG IS RIGHT BELOW & CONNECTED TO THE PLASTIC THAT HAS CRACKED. I AM WORRIED THAT IF THE AIR BAG IS DEPLOYED THAT THIS PLASTIC (WHICH IS VERY SHARP PIECES) WILL BE VERY DANGEROUS TO ANYONE IN THE VEHICLE.I ALSO PICK UP MY GRANDCHILDREN EVERY DAY FROM SCHOOL AND THE DASH ON MY TRUCK HAS BROKEN IN SO MANY PLACES THAT IT IS NOW FALLING APART AND HUGE PIECES FALLING OUT.THIS PLASTIC IS VERY SHARP AND COULD SLICE OPEN ANYONE AROUND IT. I HAVE ALWAYS KEPT MY TRUCK PARKED IN A GARAGE SINCE I HAVE OWNED IT(2002)-SO THE SUN IS NOT THE PROBLEM-IT IS A DEFECTIVE PRODUCT THAT WAS INSTALLED ON MY VEHICLE WHEN BUILT. I HAVE CONTACTED MY DEALERSHIP TWICE AND THEY TELL ME THAT THERE IS NOTHING THEY WILL DO ABOUT IT. *TR
NHTSA ODI #10355576
80,000 miles · Sep 6, 2010
Structure
DEFECTIVE DASH (DASH IS CRACKING ALL OVER AND COULD COME APART ). *TR
NHTSA ODI #10354022
95,000 miles · Sep 5, 2010
Structure
THE DASH IN MY 2002 DODGE RAM 1500 BEGAN CRACKING IN JANUARY 2010. IT IS NOW SEPTEMBER AND THE REAR TRIM SECTION HAS FOUR CRACKS WHICH HAVE ALLOWED THE CENTER GRILL TO FALL INSIDE THE DASH. THE FRONT OR MAIN DASH HAS A CRACK PERPENDICULAR TO THE WINDSHIELD OVER THE GLOVE BOX AREA. THE CENTER OF THE DASH IS CRACKED FROM THE RE…
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THE DASH IN MY 2002 DODGE RAM 1500 BEGAN CRACKING IN JANUARY 2010. IT IS NOW SEPTEMBER AND THE REAR TRIM SECTION HAS FOUR CRACKS WHICH HAVE ALLOWED THE CENTER GRILL TO FALL INSIDE THE DASH. THE FRONT OR MAIN DASH HAS A CRACK PERPENDICULAR TO THE WINDSHIELD OVER THE GLOVE BOX AREA. THE CENTER OF THE DASH IS CRACKED FROM THE REAR EDGE TO THE FRONT LEADING EDGE AND APPEARS TO BE GETTING WIDER. WHAT ONCE APPEARED AS A HAIRLINE CRACK NOW HAS WIDENED AND APPEARS AS THOUGH IT IS BECOMING VERY UNSTABLE. THIS TYPE OF DASH WHILE ATTRACTIVE SHOULD NEVER HAVE BEEN USED. THE EDGES OF THESE CRACKS ARE A VERY HARD PLASTIC AND FEEL SHARP. GOD FORBID COMING IN CONTACT WITH THIS MATERIAL IN A WRECK. A PADDED TYPE DASH SHOULD HAVE BEEN USED. DID NOT DO ENOUGH RESEARCH BEFORE BUYING THIS VEHICLE. A RECALL BY THE MANUFACTURER SHOULD BE ORDERED. *TR
NHTSA ODI #10353956
41,000 miles · Aug 31, 2010
Structure
MY 2002 DODGE RAM 1500 DASH IS CRACKING SEVERELY AND I AM WORRIED THAT PIECES OF THE DASH ARE FALLING INTO THE DASH WHILE, THAT WHILE DRIVING THE PIECES OF THE DASH WILL CUT VITAL ELECTRICAL COMPONENTS INCLUDING THOSE FOR SAFETY. MY DASH HAS BEEN GETTING WORSE OVER TIME AND I AM AFRAID OF WHAT MIGHT HAPPEN IF I AM DRIVING AND T…
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MY 2002 DODGE RAM 1500 DASH IS CRACKING SEVERELY AND I AM WORRIED THAT PIECES OF THE DASH ARE FALLING INTO THE DASH WHILE, THAT WHILE DRIVING THE PIECES OF THE DASH WILL CUT VITAL ELECTRICAL COMPONENTS INCLUDING THOSE FOR SAFETY. MY DASH HAS BEEN GETTING WORSE OVER TIME AND I AM AFRAID OF WHAT MIGHT HAPPEN IF I AM DRIVING AND THE DASH FULLY COLLAPSES. *TR
NHTSA ODI #10352912
40,000 miles · Aug 18, 2010
Structure
THE DASH BOARDS ON THE 2002 DODGE RAM 1500 IS MADE FROM AN INFERIOR PLASTIC THAT CRACKS,BUSTS,AND EVENTUALLY JUST FALLS INTO A GAPING HOLE. THIS RESULTS IN ELECTRICAL MALFUNCTIONS. I DID NOT REALIZE WHAT A WIDE SPREAD PROBLEM THIS WAS UNTIL I DID SOME RESEARCH OF MY OWN. THERE ARE THOUSANDS OF WEBSITES DEDICATED TO THIS VERY PRO…
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THE DASH BOARDS ON THE 2002 DODGE RAM 1500 IS MADE FROM AN INFERIOR PLASTIC THAT CRACKS,BUSTS,AND EVENTUALLY JUST FALLS INTO A GAPING HOLE. THIS RESULTS IN ELECTRICAL MALFUNCTIONS. I DID NOT REALIZE WHAT A WIDE SPREAD PROBLEM THIS WAS UNTIL I DID SOME RESEARCH OF MY OWN. THERE ARE THOUSANDS OF WEBSITES DEDICATED TO THIS VERY PROBLEM AND DODGE IS AWARE IT EXISTS BUT THUSFAR HAS NOT SUBMITTED A RECALL. I HAVE BEEN TRYING TO REPLACE MY DASH FOR THIS VERY REASON BUT THE COST IS VERY HIGH AND I FEEL AS A CONSUMER IT SHOULD NOT BE MY RESPONSIBILITY SINCE THE MATERIAL WAS INFERIOR TO BEGIN WITH. RIGHTNOW MY DASH IS GLUED TOGETHER AND I AM SURE THIS ISN'T A LONG TERM FIX BUT I HAVE NO OTHER CHOICE. THE ELECTRICAL PROBLEMS I HAVE READ THAT OTHERS HAVE HAD ARE NUMEROUS INCLUDING BUT NOT LIMITED TO HEADLIGHTS GOING OUT WHILE DRIVING IN DARK CONDITIONS. I AM AFRAID MY DASH TOO WILL COLLAPSE IF NOT REPLACED. PLEASE CONSIDER THE RAMIFICATIONS IF THIS PROBLEM ISN'T TAKEN CARE OF. *TR
NHTSA ODI #10350422
45,000 miles · Aug 18, 2010
Structure
DASH CRACKING DUE TO IMPROPER MOLDING TEMPERATURES OR MOLDING ADDITIVES. *TR
NHTSA ODI #10350397
Mileage unknown · Jul 22, 2010
StructureInjury
I HAVE A 2002 DODGE 1500 AND THE DASH BOARD IS CRACKING AND FALLING WHERE THE DEFROST BLOWS AND LAST WINTER I TURNED IT ON AND A SHARP PIECE OF THE DASH CUT MY FACE. I AIN'T SAYIN IT WAS BAD BUT IF IT WOULD HAD HIT ME IN THE EYE AND MADE ME WRECK AND DIE THEN MY FAMILY WOULD OWN DODGE. YALL SAY ITS NOT DANGEROUS AND I WOULD AGRE…
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I HAVE A 2002 DODGE 1500 AND THE DASH BOARD IS CRACKING AND FALLING WHERE THE DEFROST BLOWS AND LAST WINTER I TURNED IT ON AND A SHARP PIECE OF THE DASH CUT MY FACE. I AIN'T SAYIN IT WAS BAD BUT IF IT WOULD HAD HIT ME IN THE EYE AND MADE ME WRECK AND DIE THEN MY FAMILY WOULD OWN DODGE. YALL SAY ITS NOT DANGEROUS AND I WOULD AGREE IF THAT WOULDN'T HAD HAPPENED TO ME BUT IT DID AND ITS EXTREMELY DANGEROUS AND I THINK YALL SHOULD RECALL THEM AND MAKE DODGE REPLACE THEM AND START MAKING THEM BETTER. I HAD A 98 GMC AND IT HAD NO PROBLEM SO THEY NEED TO MAKE THEM LIKE GMC DOES AND STOP MAKING EVERYTHING SO CHEAP BEFORE THEY KILL EVERYONE. *TR
NHTSA ODI #10344720
80,000 miles · Jul 17, 2010
StructureInjury
I HAVE A 2002 DODGE RAM WITH CRACKS ALL OVER THE DASH. RECENTLY A CAR PULLED OUT IF FRONT OF ME AND I HAD TO SLAM ON BRAKES. MY YOUNG NIECE WAS RIDING IN THE PASSENGER SEAT AND EXTENDED HER ARMS OUT IN FRONT OF HER. THE SEAT BELT WORKED BUT HER HANDS AND WRIST WERE CUT BY SHARP EDGES IN THE DASH PLASTIC. ONE CUT WAS PRETTY DEEP…
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I HAVE A 2002 DODGE RAM WITH CRACKS ALL OVER THE DASH. RECENTLY A CAR PULLED OUT IF FRONT OF ME AND I HAD TO SLAM ON BRAKES. MY YOUNG NIECE WAS RIDING IN THE PASSENGER SEAT AND EXTENDED HER ARMS OUT IN FRONT OF HER. THE SEAT BELT WORKED BUT HER HANDS AND WRIST WERE CUT BY SHARP EDGES IN THE DASH PLASTIC. ONE CUT WAS PRETTY DEEP AND REQUIRED 12 STITCHES. THE CRASH EXPOSED OTHER SHARP EDGES AND SOME FELL INTO THE VENTS. THEY RATTLE WHEN I GO OVER BUMPS IN THE ROAD. DODGE NEEDS TO RECALL AND FIX THIS PROBLEM. I HAVE A 74 SILVERADO WITH ORIGINAL DASH. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
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