DASHBOARD FALLING APART/ CRACKING. *TR
2002 Dodge RAM 1500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Dodge RAM 1500 do not stand out strongly from the model-year median of 520.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
584 reports with mileage · 231 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
278 reportsDASH COMPONENTS CRACKING AND FALLING APART WITHOUT ABUSE. NOT CAUSED BY SUN OR HEAT EXPOSURE. CRACKED DASH PANELS POSE A HAZARD DUE TO EXPOSED WIRING USUALLY COVERED AND PROTECTED BY DASH. PARTS OF CRACKING DASH CAN FALL INTO WIRING AND COMPONENTS HOUSED IN THE DASH, INCLUDING AIRBAG COMPONENTS. CRACKED DASH PANELS ARE VERY SHAR…
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DASH COMPONENTS CRACKING AND FALLING APART WITHOUT ABUSE. NOT CAUSED BY SUN OR HEAT EXPOSURE. CRACKED DASH PANELS POSE A HAZARD DUE TO EXPOSED WIRING USUALLY COVERED AND PROTECTED BY DASH. PARTS OF CRACKING DASH CAN FALL INTO WIRING AND COMPONENTS HOUSED IN THE DASH, INCLUDING AIRBAG COMPONENTS. CRACKED DASH PANELS ARE VERY SHARP AND CAN CAUSE INCREASED DANGER IN CASE OF CRASH OR OCCUPANT IMPACT WITH DASH PANELS. THREE OF THESE VEHICLES IN OUR FAMILY, ALL WITH SAME PROBLEM OF DASH COMPONENTS CRACKING WITHOUT ABUSE OR NEGLECT. AWARE OF NUMEROUS OTHER VEHICLES OF THIS MAKE WITH SAME ISSUES. *TR
2002 DODGE RAM 1500 HAS MULTIPLE CRACKS IN DASH W/ AT LEAST TWO IN THE PASSENGER SIDE AIRBAG AREA. HEATER AND DEFROSTER ALSO DO NOT FUNCTION PROPERLY. *TR
I HAVE A 2002 DODGE RAM 1500 AND MAY DASHBOARD HAD ONE CRACK 2 YEARS AGO. SINCE THEN MULTIPLE CRACKS HAVE APPEARED ALL ALONG THE DASH. MAY CONCERN IS THE DASH WILL FALL COMPLETELY APART OR A PIECE WILL COME LOOSE AND HIT SOMEONE. THANKS. *TR
I OWN A 2002 DODGE RAM 1500 AND THE DASH LOOKS LIKE IT HAS BEEN THROUGH A WAR ZONE. IT IS CRACKED ALL TO PIECES AND PARTS ARE STARTING TO FALL OFF.
JUST WHAT HAPPENED TO THE PHASE "RAM TOUGH" I'VE HAD MY 2002 DODGE RAM 1500 SINCE IT WAS NEW; I HAD INSTALLED A CARPETED DASH COVER A FEW MONTHS AFTER I BOUGHT THE TRUCK SO THE DASHBOARD WOULD BE PROTECTED FROM THE SUN. I EVEN INSTALLED A RETRACTABLE ACCORDION STYLE SUNSHADE. IN MID 2005, I WAS CLEANING THE INTERIOR AND REMO…
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JUST WHAT HAPPENED TO THE PHASE "RAM TOUGH" I'VE HAD MY 2002 DODGE RAM 1500 SINCE IT WAS NEW; I HAD INSTALLED A CARPETED DASH COVER A FEW MONTHS AFTER I BOUGHT THE TRUCK SO THE DASHBOARD WOULD BE PROTECTED FROM THE SUN. I EVEN INSTALLED A RETRACTABLE ACCORDION STYLE SUNSHADE. IN MID 2005, I WAS CLEANING THE INTERIOR AND REMOVED THE COVER ONLY TO FIND THREE CRACKS IN MY DASHBOARD, SINCE THEN I HAVE NOTED MORE AND MORE CRACKS WITH VERY SHARP EDGES TO THE POINT THAT NOW I HAVE HOLES WITH SHARP EDGES AND PIECES OF DASHBOARD FALLING DOWN INSIDE THE A/C DUCTS AND INTO THE WIRING OF THE DASH AREA, ALSO I SHOULD MENTION THAT SINCE THESE PIECES HAVE FALLEN INTO THE DUCTS, MY A/C UNIT IS NOT WORKING PROPERLY IN THAT THE INTERNAL DOORS TO DIVERT HOT AND COLD AIR ARE BEING BLOCKED BY THESE BROKEN PIECES AND NO LONGER OPEN OR CLOSE. I FEEL THAT DODGE NEEDS TO MAN UP AND PUT OUT A RECALL. LOOK, I LOVE MY TRUCK, IT'S MY THIRD ONE, AND I'VE BEEN A LOYAL CUSTOMER FOR MANY MANY YEARS. IT'S NOW TIME FOR DODGE TO SHOW THEIR LOYALTY TO ITS CUSTOMERS!!! *TR
I HAVE A 2002 DODGE RAM PICKUP THE DASHBOARD HAS BEEN CRACKED FOR A WHILE FROM THE DEFECT IN THE MATERIAL. THE OTHER DAY A PIECE OF THE DASHBOARD BROKE OFF. NOW THERE IS A REAL SHARP EDGE ON THE FRONT OF THE DASHBOARD AND IT WILL CUT SOMEONE IF THEY HAPPEN TO PUT THEIR HAND ON IT JUST RIGHT. GOD FORBID THAT SOME LITTLE CHILD SHO…
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I HAVE A 2002 DODGE RAM PICKUP THE DASHBOARD HAS BEEN CRACKED FOR A WHILE FROM THE DEFECT IN THE MATERIAL. THE OTHER DAY A PIECE OF THE DASHBOARD BROKE OFF. NOW THERE IS A REAL SHARP EDGE ON THE FRONT OF THE DASHBOARD AND IT WILL CUT SOMEONE IF THEY HAPPEN TO PUT THEIR HAND ON IT JUST RIGHT. GOD FORBID THAT SOME LITTLE CHILD SHOULD BUMP THEIR HEAD ON IT. *TR
I HAVE A 2002 DODGE RAM 1500 QUAD CAB AND IN THE SUMMER OF 2007 I NOTICED THAT A CRACK HAD FORMED IN MY DASHBOARD, THERE ARE NOW 6 CRACKS THROUGHOUT THE WHOLE DASHBOARD. I AM EXTREMELY WORRIED THAT IF THE TRUCK IS INVOLVED IN A COLLISION THAT THE PIECES WITH THE SHARP EDGES WOULD BE EXTREMELY DANGEROUS TO THE OCCUPANTS BECAUSE T…
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I HAVE A 2002 DODGE RAM 1500 QUAD CAB AND IN THE SUMMER OF 2007 I NOTICED THAT A CRACK HAD FORMED IN MY DASHBOARD, THERE ARE NOW 6 CRACKS THROUGHOUT THE WHOLE DASHBOARD. I AM EXTREMELY WORRIED THAT IF THE TRUCK IS INVOLVED IN A COLLISION THAT THE PIECES WITH THE SHARP EDGES WOULD BE EXTREMELY DANGEROUS TO THE OCCUPANTS BECAUSE THE DASHBOARD WILL BREAK INTO PIECES AND FLY THROUGH THE CAB. *TR
2002 DODGE RAM 1500. DASH HAS BEEN CRACKING FOR LAST SEVERAL YEARS AND I JUST NOW STARTED RESEARCHING ON INTERNET FOR FEAR OF SOME ELECTRICAL SHORT OR SERIOUS INJURY. THIS IS AN APPARENT VERY COMMON DEFECT WITH DODGE, THAT DODGE DOES NOT WANT TO RECTIFY. I'VE ALWAYS USED A SUNVISOR AND TRIED MY BEST TO PROTECT THE DASH AND IN…
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2002 DODGE RAM 1500. DASH HAS BEEN CRACKING FOR LAST SEVERAL YEARS AND I JUST NOW STARTED RESEARCHING ON INTERNET FOR FEAR OF SOME ELECTRICAL SHORT OR SERIOUS INJURY. THIS IS AN APPARENT VERY COMMON DEFECT WITH DODGE, THAT DODGE DOES NOT WANT TO RECTIFY. I'VE ALWAYS USED A SUNVISOR AND TRIED MY BEST TO PROTECT THE DASH AND INTERIOR. 1. EVENTS LEADING UP TO FAILURE - DEFECT IN MATERIALS USED BY DODGE. 2. FAILURE AND OCCURRENCE - DASH KEEPS CRACKING. 3. ACTIONS TAKEN TO CORRECT - FILING COMPLAINT. *TR
CRACKING DASHBOARD ON 2002 DODGE RAM 1500. SAFETY ISSUES WITH SHARP EDGES AND LOOSE PIECES. NUMEROUS COMPLAINTS THROUGHOUT INTERNET SITES OF SAME PROBLEM. DODGE HAS NOT ISSUED A RECALL. MODEL YEARS 1998-2006 INVOLVED. *TR
Official recalls
303V504000 · Tires
Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
03V077000 · Visibility:rearview Mirrors/devices:exterior
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
03V078000 · Steering:column
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Illustration