POWER STEERING FAILED TWICE. ONCE IN TOWN AND AGAIN ON A MAJOR HWY AT HIGH SPEED. RACK AND PINION FAILURE BOTH TIMES. NO ACCIDENT OCCURRED IN EITHER INSTANCE, BUT VERY DIFFICULT TO DRIVE A TRUCK HOME WHEN YOU ARE STILL 400 MILES FROM THERE WITH NO POWER STEERING ON A SUNDAY. VERY DANGEROUS SITUATION IN TRAFFIC. *TR
2002 Dodge RAM 1500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Dodge RAM 1500 do not stand out strongly from the model-year median of 520.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
584 reports with mileage · 231 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
44 reportsI HAVE SUFFERED TWO MAJOR SYSTEM FAILURES IN MY 2002 DODGE RAM 1500, BOTH OF WHICH RESULTED IN A COMPLETE LOCK OF THE STEERING WHILE DRIVING. IN BOTH INSTANCES, FIRST AT 30,000 KM IN FEB 04, AND NOW AT 72,000 KM IN FEB 07, THE POWER STEERING RACK HAS BROKEN, RESULTING IN A CATASTROPHIC FAILURE, REQUIRING A KING KONG GRIP ON THE…
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I HAVE SUFFERED TWO MAJOR SYSTEM FAILURES IN MY 2002 DODGE RAM 1500, BOTH OF WHICH RESULTED IN A COMPLETE LOCK OF THE STEERING WHILE DRIVING. IN BOTH INSTANCES, FIRST AT 30,000 KM IN FEB 04, AND NOW AT 72,000 KM IN FEB 07, THE POWER STEERING RACK HAS BROKEN, RESULTING IN A CATASTROPHIC FAILURE, REQUIRING A KING KONG GRIP ON THE STEERING WHEEL SIMPLY TO TURN THE WHEEL EVEN ONE INCH. THE FIRST FAILURE WAS COVERED BY CHRYSLER UNDER THE THREE YEAR WARRANTY, BUT THIS ONE IS NOT BEING COVERED UNDER THE POWERTRAIN WARRANTY. BOTH FAILURES WERE LUCKILY AT LOW SPEED, BUT IF THIS HAPPENS AGAIN IN TWO YEARS, I PRAY THAT IT DOES NOT HAPPEN AT HIGHWAY SPEEDS. I HAVE SEEN NUMEROUS OTHER COMPLAINTS ON CARCOMPLAINTS.COM FOR THE SAME FAILURE, AND THERE IS ANOTHER DODGE RAM AT THE DEALER RIGHT NOW WITH THE SAME BREAK DOWN. *JB
TL* - THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT'S VEHICLE WAS LEAKING FLUID FROM THE RACK AND PINION. THE FIRST LEAK OCCURRED AT 68,000 MILES WHICH WAS A MINOR LEAK ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE RACK AND PINION SHOULD BE REPLACED. THE CONTACT STATED THAT THE RA…
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TL* - THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT'S VEHICLE WAS LEAKING FLUID FROM THE RACK AND PINION. THE FIRST LEAK OCCURRED AT 68,000 MILES WHICH WAS A MINOR LEAK ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE RACK AND PINION SHOULD BE REPLACED. THE CONTACT STATED THAT THE RACK AND PINION SHOULD NOT HAVE FAILED AT A MILEAGE OF 70,000. THEN THERE WAS A MAJOR LEAK ON THE PASSENGER SIDE AFTER THE REPAIR SHOP DIAGNOSED THE VEHICLE. THE CONTACT IS AWARE THAT THERE IS NO RECALL ON THE NHTSA WEBSITE FOR HIS VEHICLE. *JB
FAILURE OF RACK AND PINION UNIT ON 2002 DODGE RAM 1500 SLT. UNIT DEVELOPED A SEVERE LEAK THAT CAUSED THE POWER STEERING FLUID RESERVOIR TO DRAIN COMPLETELY WITHIN AN HOUR OF DRIVING. *NM
DRIVING DOWN THE ROAD MY TRUCK HIT A POTHOLE NOT BIG AT ALL AND JUMPED IN THE OTHER LANE AND I ENDED UP IN SOMEONE'S FRONT YARD. *NM
I HAD A 2002 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 40 MPH I HEARD A LOW HUMMING NOISE. SUDDENLY THE TRUCK VEERED TO THE LEFT. I WAS NOW IN INCOMING TRAFFIC AND NARROWLY MISSED ONE CAR. I TRIED TO GET THE TRUCK BACK TO THE RIGHT. THE STEERING WHEEL HAD A LOT OF PLAY IN IT. THE TRUCK FISHTAILED BACK TO THE RIGHT ONL…
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I HAD A 2002 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 40 MPH I HEARD A LOW HUMMING NOISE. SUDDENLY THE TRUCK VEERED TO THE LEFT. I WAS NOW IN INCOMING TRAFFIC AND NARROWLY MISSED ONE CAR. I TRIED TO GET THE TRUCK BACK TO THE RIGHT. THE STEERING WHEEL HAD A LOT OF PLAY IN IT. THE TRUCK FISHTAILED BACK TO THE RIGHT ONLY TO VEER AGAIN TO THE LEFT. I HAD NO CONTROL OF THE VEHICLE. I WAS HIT BY A CAR, RAN UP A LAWN, HIT A TREE AND FLIPPED THE TRUCK. BOTH MYSELF AND THE DRIVER OF THE CAR SUFFERED MINIMAL PHYSICAL INJURIES. BOTH VEHICLES WERE TOTALED. IT IS MY UNDERSTANDING THAT THERE IS A CLASS-ACTION LAWSUIT AGAINST DAIMLER CHRYSLER INVOLVING THIS SAME PROBLEM WITH THE DODGE DURANGOS. I BELIEVE THAT MY VEHICLE HAD THE SAME PROBLEM. *NM
RACK & PINION STEERING LEAKING ON LEFT SIDE. TRANSMISSION ROUGH. NO DASH LIGHTS. BLOWER MOTOR WORKS SELDOM. DANGEROUS AND EXPENSIVE REPAIRS. SEEMS LIKE THESE HAVE WIDESPREAD TRANSMISSION AND ELECTRICAL PROBLEMS. *JB
POWER STEERING LEAKING, I HAD IT IN TO BE REPARED ONCE ALREADY AND IS LEAKING AGAIN. *NM
SUDDEN AND COMPLETE FAILURE OF RACK AND PINION STEERING UNIT ON 2002 DODGE RAM 1500 PICKUP TRUCK. SEAL FAILURE CAUSED IMMEDIATE LOSS OF POWER STEERING FLUILD. CAUSED LOSS OF CONTROL ON HIGHWAY. UNDER DIFFERENT CIRCUMSTANCES, THIS MIGHT HAVE BEEN CATASTROPHIC. WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND SLOW TO A STOP ALONG …
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SUDDEN AND COMPLETE FAILURE OF RACK AND PINION STEERING UNIT ON 2002 DODGE RAM 1500 PICKUP TRUCK. SEAL FAILURE CAUSED IMMEDIATE LOSS OF POWER STEERING FLUILD. CAUSED LOSS OF CONTROL ON HIGHWAY. UNDER DIFFERENT CIRCUMSTANCES, THIS MIGHT HAVE BEEN CATASTROPHIC. WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND SLOW TO A STOP ALONG THE SIDE OF THE HIGHWAY, BUT ONLY AFTER VENTURING INTO THE ONCOMING LANE OF TRAFFIC. RESEARCH ON THE INTERNET HAS BROUGHT TO LIGHT MANY RELATED COMPLAINTS, INCLUDING STEERING FAILURES THAT HAVE RESULTED IN INJURY AND DEATH.
DT: CONTACT STATES: WHEN WATER IS SPLASHED UNDER THE UNDER CARRIAGE OF HIS TRUCK, THE STEERING GOES OUT. HE CANNOT TURN THE STEERING WHEEL AT ALL. HE SAYS HE IS GOING APPROX. 25-30 MPH WHEN IT HAPPENS. IT HAS HAPPENED TWICE WHEN IT HAS BEEN RAINING. THE DEALER SAID THAT THEY WOULD LOOK AT BUT AT THE CONSUMER'S COST. THE MANUF…
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DT: CONTACT STATES: WHEN WATER IS SPLASHED UNDER THE UNDER CARRIAGE OF HIS TRUCK, THE STEERING GOES OUT. HE CANNOT TURN THE STEERING WHEEL AT ALL. HE SAYS HE IS GOING APPROX. 25-30 MPH WHEN IT HAPPENS. IT HAS HAPPENED TWICE WHEN IT HAS BEEN RAINING. THE DEALER SAID THAT THEY WOULD LOOK AT BUT AT THE CONSUMER'S COST. THE MANUFACTURER TOLD HIM THE SAME THING. THE CONSUMER SAYS THE WARRANTY HAS RUN OUT. THE CONSUMER SAYS HE DOES NOT KNOW EXACTLY WHERE THE WATER IS SPLASHING, JUST THE UNDER CARRIAGE OF THE VEHICLE. *NM
Official recalls
303V504000 · Tires
Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
03V077000 · Visibility:rearview Mirrors/devices:exterior
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
03V078000 · Steering:column
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Illustration