THE JACK THAT IS SHIPPED WITH THE DODGE RAM 1500 IS WAY TOO SMALL TO HANDLE THE PARGE TRUCK. I HAD TO CHANGE A TIRE TODAY FOR THE FIRST TIME. THE VEHICLE FELL OFF OF THE JACK TWICE. THE JACK IS A SMALL CYLINDER TYPE, WITH A SMALL FOOTPRINT. WHILE JACKING THE REAR WHEEL ACCORDING TO THE INSTRUCTIONS IN THE USER MANUAL, THE JACK S…
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THE JACK THAT IS SHIPPED WITH THE DODGE RAM 1500 IS WAY TOO SMALL TO HANDLE THE PARGE TRUCK. I HAD TO CHANGE A TIRE TODAY FOR THE FIRST TIME. THE VEHICLE FELL OFF OF THE JACK TWICE. THE JACK IS A SMALL CYLINDER TYPE, WITH A SMALL FOOTPRINT. WHILE JACKING THE REAR WHEEL ACCORDING TO THE INSTRUCTIONS IN THE USER MANUAL, THE JACK SLIPS EASILY BECAUSE A) IT HAS A SMALL FOOTPRINT THAT REMAINS IN CONTACT WITH THE GROUND, AND B) THE EXTENTIONS USED TO TURN THE CRANKING MECHANISM ON THE JACK ARE WOBBLY, WHICH CAN CAUSE THE JACK TO MOVE WHILE RAISING AND LOWERING. I RESEARCHED THIS WITH SEVERAL OTHER DODGE RAM OWNERS, EACH WHO HAVE PURCHASED SEPARATE HEAVY DUTY JACKS TO ALLOCATE FOR THE INSUFFICIENT STANDARD JACK THAT SHIPS WITH THE VEHICLE. I CONTACT DAIMLERCHRYSLER TODAY ABOUT THIS ISSUE. *AK
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
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