NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
548 reportsClear category filter14,000 miles · Mar 27, 2013
Air BagsElectrical SystemStructure
DASH HAD BEGAN TO CRACK AND CRACKS HAVE PROGRESSED TO POINT OF THEY REACH THE TRIM BEZEL. INITIALLY DEALER SAID TO JUST WAIT THEY FELT DODGE WOULD RECALL BECAUSE IT WAS VERY COMMON PROBLEM. THEY DIDN'T ADVISE TO REPLACE BECAUSE IT WOULD JUST HAPPEN WITH NEW ONE AS WELL. BUT NOTHING WAS EVER DONE AND AFTER CONTACTING DODGE CUSTOM…
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DASH HAD BEGAN TO CRACK AND CRACKS HAVE PROGRESSED TO POINT OF THEY REACH THE TRIM BEZEL. INITIALLY DEALER SAID TO JUST WAIT THEY FELT DODGE WOULD RECALL BECAUSE IT WAS VERY COMMON PROBLEM. THEY DIDN'T ADVISE TO REPLACE BECAUSE IT WOULD JUST HAPPEN WITH NEW ONE AS WELL. BUT NOTHING WAS EVER DONE AND AFTER CONTACTING DODGE CUSTOMER ASSISTANCE I WAS TOLD BECAUSE OF AGE OF TRUCK AND MILEAGE NOW (60,000) NOTHING COULD BE DONE. MY CONCERNS ARE IF INVOLVED IN AN ACCIDENT THE DASH COULD JUST CRUMBLE AND SEND SHARP PIECES FLYING THROUGHOUT INTERIOR. AS WELL AS INTERIOR OF DASH BEING EXPOSED AND CAUSING OPERATIONAL ISSUES WHILE DRIVING. *TR
NHTSA ODI #10504693
133,000 miles · Mar 25, 2013
Structure
TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD EXHIBITED SEVERAL CRACKS. THE DRIVER'S SIDE OF THE DASHBOARD HAD PARTIALLY CAVED IN AND SEPARATED FROM THE MOUNTING. THE CONTACT HAD NOT BEEN INVOLVED IN A CRASH .THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE…
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TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD EXHIBITED SEVERAL CRACKS. THE DRIVER'S SIDE OF THE DASHBOARD HAD PARTIALLY CAVED IN AND SEPARATED FROM THE MOUNTING. THE CONTACT HAD NOT BEEN INVOLVED IN A CRASH .THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
NHTSA ODI #10504440
100,200 miles · Mar 25, 2013
Structure
THE DASH IS FALLING APART IT IS HARD TO GET THE WARM AIR ONTO THE WINDSHIELD TO DEFOG OR MELT SNOW AND SEE CLEAR. *TR
NHTSA ODI #10504382
Mileage unknown · Mar 14, 2013
Structure
I HAVE A 2001 DODGE RAM PURCHASED USED IN 2006. IT HAD 1 OR 2 SMALL CRACKS IN THE DASH AT THE TIME OF PURCHASE. I WASN'T TOO CONCERNED ABOUT THEM, BUT THEN WITHIN A YEAR OR 2 THE CRACKS MULTIPLIED. I THEN BEGAN TO HAVE ISSUES WITH LARGE PIECES OF THE DASH COMPLETELY BREAKING AND FALLING OUT. I NOW HAVE MULTIPLE GIANT HOLES IN …
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I HAVE A 2001 DODGE RAM PURCHASED USED IN 2006. IT HAD 1 OR 2 SMALL CRACKS IN THE DASH AT THE TIME OF PURCHASE. I WASN'T TOO CONCERNED ABOUT THEM, BUT THEN WITHIN A YEAR OR 2 THE CRACKS MULTIPLIED. I THEN BEGAN TO HAVE ISSUES WITH LARGE PIECES OF THE DASH COMPLETELY BREAKING AND FALLING OUT. I NOW HAVE MULTIPLE GIANT HOLES IN THE DASH. I DIDN'T REALIZE THIS WAS AN ACTUAL ISSUE WITH OTHER DODGE RAMS UNTIL I SEARCHED OUT TO REPLACE IT. I HAVE DISCOVERED THAT 1000'S OF PEOPLE ARE HAVING THE SAME ISSUE, FAR FROM BEING LABELED "ISOLATED". THIS ISSUE SHOULD HAVE BEEN HANDLED VIA A RECALL YEARS AGO. *TR
NHTSA ODI #10502800
130,000 miles · Mar 5, 2013
Latches/locks/linkagesStructureVisibility/wiper
PULLED OUT OF PARKING LOT HOOD FLEW OPEN CRACKED WINDSHIELD BENT HINGES AND HOOD , BARELY GOT SHUT , AFRAID TO OPEN AGAIN , HAD IT CHECKED OUT BY MY MECHANIC AND HE SAID THAT THESE LATCHES ARE RECALLED AND FAIL ALL THE TIME. *TR
NHTSA ODI #10501358
30,000 miles · Feb 23, 2013
Air BagsElectrical SystemStructure
MY 2001 DODGE RAM 1500 HAS HAD THE DASHBOARD DISINTEGRATING SINCE 30,000 MILES AS I WAS INFORMED BY THE PREVIOUS OWNER. IT ONLY HAD CRACKS BUT SINCE I HAVE OWNED IT THE DASH HAS LITERALLY DISINTEGRATED WITH SHARP OBJECTS FLYING ABOUT THE CAB WHEN WINDOWS ARE DOWN. MY RESEARCH SUGGEST THAT CHRYSLER USED INFERIOR PRODUCTS AS A CO…
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MY 2001 DODGE RAM 1500 HAS HAD THE DASHBOARD DISINTEGRATING SINCE 30,000 MILES AS I WAS INFORMED BY THE PREVIOUS OWNER. IT ONLY HAD CRACKS BUT SINCE I HAVE OWNED IT THE DASH HAS LITERALLY DISINTEGRATED WITH SHARP OBJECTS FLYING ABOUT THE CAB WHEN WINDOWS ARE DOWN. MY RESEARCH SUGGEST THAT CHRYSLER USED INFERIOR PRODUCTS AS A COST REDUCTION, DID NOT ACQUIRE THE PROPER MANUFACTURING TEMPERATURES WHICH RESULTS IN CRACKING, AND THE DASH IS INADEQUATELY MOUNTED CAUSING FLEXING. THIS IS A VERY DANGEROUS SITUATION.........AND NOT A COSMETIC ISSUE AS DODGE HAS HIDDEN BEHIND!! WHEN THE DASH BREAKS, SHARP OBJECTS ARE IN FLIGHT THROUGHOUT THE CAB. WHEN IT BREAKS NEAR THE AIR BAGS, I BELIEVE THEY WILL DEPLOY THEMSELVES AND THAT ALONE IS A SERIOUS EVENT WHILE DRIVING IN TRAFFIC! DODGE HAS A HISTORY ALL THE WAY BACK TO MY FIRST PURCHASE OF A BRAND NEW 1973 DODGE RAM, IGNORING WARRANTY AND MAKING EXCUSES OF WHY THINGS AREN'T THEIR FAULT! IT'S HIGH TIME THIS COMPANY ASSUMES IT'S RESPONSIBILITY ESPECIALLY AFTER TAX PAYERS BAILED THEM OUT!!!! I HAVE FOUGHT MANY BATTLES WITH THIS COMPANY CONCERNING WARRANTY ISSUES AS WELL WHERE A BRAND NEW 1976 DODGE RAM I PURCHASED SPUN THE RACES IN THE REARS AS A RESULT OF DEFECTIVE MANUFACTURING!!! THE TIME FOR MAKING EXCUSES IS OLD, IT'S TIME FOR ACTION AND ASSUMING RESPONSIBILITY FOR AN INFERIOR PRODUCT!!! *TR
NHTSA ODI #10499755
28,000 miles · Feb 19, 2013
Structure
I WANT TO COMPLAIN ABOUT THE DASH CRACKING AND FALLING COMPLETELY APART. I HAVE SHARP PIECES STICKING OUT EVERYWHERE AND IF I HIT SOMETHING AND THE AIR BAGS CAME OUT THEY WOULD POP. YOU CAN SEE IN MY ENGINE. I'M ALSO SCARED IF SOME PIECES FELL INTO MY ENGINE IT COULD TEAR UP SOMETHING. MOSTLY WORRIED ABOUT MINE AND MY PASSEN…
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I WANT TO COMPLAIN ABOUT THE DASH CRACKING AND FALLING COMPLETELY APART. I HAVE SHARP PIECES STICKING OUT EVERYWHERE AND IF I HIT SOMETHING AND THE AIR BAGS CAME OUT THEY WOULD POP. YOU CAN SEE IN MY ENGINE. I'M ALSO SCARED IF SOME PIECES FELL INTO MY ENGINE IT COULD TEAR UP SOMETHING. MOSTLY WORRIED ABOUT MINE AND MY PASSENGERS SAFETY. WHY WAS THIS NOT ON A RECALL LIST? I HAVE READ THAT IT IS A DEFECT FOR THIS YEAR DODGE. *TR
NHTSA ODI #10499240
71,150 miles · Jan 10, 2013
Structure
WE PURCHASED OUR NEW RAM TRUCK FEB 23RD, 2001 & HAVE KEPT IT GARAGED WHEN NOT IN USE, SERVICED AS REQUIRED BY DODGE, WASHED & WAXED AS NEEDED & USED THE BEST VINYL PROTECTANT AVAILABLE ON THE INTERIOR TO KEEP OUR TRUCK LOOKING NEW. SUDDENLY A CRACK APPEARED ON THE PASSENGER SIDE OF THE DASH THAT MAKES A VERY DISTRACTING RUBBING …
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WE PURCHASED OUR NEW RAM TRUCK FEB 23RD, 2001 & HAVE KEPT IT GARAGED WHEN NOT IN USE, SERVICED AS REQUIRED BY DODGE, WASHED & WAXED AS NEEDED & USED THE BEST VINYL PROTECTANT AVAILABLE ON THE INTERIOR TO KEEP OUR TRUCK LOOKING NEW. SUDDENLY A CRACK APPEARED ON THE PASSENGER SIDE OF THE DASH THAT MAKES A VERY DISTRACTING RUBBING CRUNCHING NOISE WHEN THE VEHICLE IS IN MOTION. WE FEEL DODGE IS AWARE OF USING INFERIOR MATERIALS IN THE DASH OF OURS AND OTHERS TRUCKS & THAT A RECALL SHOULD BE MADE TO CORRECT THIS DEFECT. THIS IS SUCH AN AWFUL, UGLY DEFECT THAT IT LESSENS THE SELLING & TRADE IN VALUE OF THESE VEHICLES & THE OWNERS SHOULD NOT HAVE TO TAKE THIS HIT DUE TO THE DECISION OF DODGE TO USE INFERIOR MATERIALS IN THE MANUFATURE OF THESE TRUCKS. *TR
NHTSA ODI #10492137
174,500 miles · Nov 30, 2012
Structure
DASHBOARD HAS CRACKED IN MULTIPLE PLACES AND HAS LARGE HOLES AS WELL. *TR
NHTSA ODI #10486568
80,000 miles · Nov 29, 2012
Air BagsStructure
I BOUGHT MY TRUCK BRAND NEW IN DAYTONA BEACH, FL IN 2001. ABOUT 2 YEARS AGO THE DASHBOARD STARTED CRACKING AND PROCEEDED TO GET WORSE. WHEN I WAS DRIVING MONDAY, 11/26/2012 PART OF THE DASH FELL OUT AND NOW THERE IS A BIG HOLE IN MY DASHBOARD! I HAVE BEEN LOOKING FOR A REPLACEMENT BUT FOUND NOTHING I CAN AFFORD. *TR
NHTSA ODI #10486484
Official recalls
2Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE00025 · Rear Safety Belt Anchorage Disengagement
Opened Jul 6, 2000 · Closed Dec 27, 2000
Status: closed (inferred from source dates) · Seat Belts:rear/other
ALLEGE THAT BOTH REAR INBOARD SAFETY BELT ANCHORAGES WERE FOUND TO LACK PROPER ATTACHMENTS.
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