I HAVE A 2001 DODGE RAM 1500 WITH CRACKS IN THE DASH AROUND THE AREA WHERE THE PASSENGER AIRBAG WOULD DEPLOY. IN INVESTIGATING REPAIR OPTIONS FOR THIS I HAVE DISCOVERED A SIGNIFICANT NUMBER OF OWNERS ARE EXPERIENCING THE SAME PROBLEM AND CHRYSLER IS IGNORING THIS PROBLEM EVEN THOUGH NOTIFIED MANY TIMES. IT IS SO PREVALENT THAT I…
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I HAVE A 2001 DODGE RAM 1500 WITH CRACKS IN THE DASH AROUND THE AREA WHERE THE PASSENGER AIRBAG WOULD DEPLOY. IN INVESTIGATING REPAIR OPTIONS FOR THIS I HAVE DISCOVERED A SIGNIFICANT NUMBER OF OWNERS ARE EXPERIENCING THE SAME PROBLEM AND CHRYSLER IS IGNORING THIS PROBLEM EVEN THOUGH NOTIFIED MANY TIMES. IT IS SO PREVALENT THAT IN LESS THAT ONE HOUR I FOUND 20 CASES OF THE SAME EXACT FORM LETTER BEING SENT TO INDIVIDUALS WHO HAD NOTIFIED CHRYSLER. SOMEBODY NEEDS TO JERK CHRYSLER BACK INTO REALITY WITH A SIGNIFICANT PROBLEM - WHEN THE AIRBAG GOES OFF , PLASTIC DASH SHRAPNEL FLYING EVERYWHERE IS NOT A GOOD THING! *JB
NHTSA ODI #10198924
Mileage unknown · Aug 8, 2007
Structure
I HAVE A 2001 DODGE RAM PICK UP TRUCK WITH ONLY 30,000 MILES ON IT AN JUST RECENTLY THE DASHBOARD STARTING CRACKING, SMALL CRACKS AT FIRST BUT NOW PROGRESSED TO A POINT WHERE IT MAY BE UNSAFE TO DRIVE. *TR
NHTSA ODI #10198860
Mileage unknown · Aug 6, 2007
Structure
2001 DODGE RAM DASHBOARD CAVED IN. HAVE NO DASH LEFT. *TR
NHTSA ODI #10198582
50,000 miles · Aug 6, 2007
Structure
I OWN A 2001 DODGE RAM THAT THE TOP OF THE DASHBOARD IS CRACKING BADLY. I HAVE HEARD OF SEVERAL OTHERS WITH THE SAME PROBLEM. I ASKED MY LOCAL DEALER AND THEY SAID THAT DODGE WOULD NOT REPAIR AS A RECALL. ALSO A NEW DASHBOARD IS AROUND $330.00. I HAVE ALSO HEARD THAT IT WILL GET WORSE AND COLLAPSE. IF THERE ARE SEVERAL THOUSAND …
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I OWN A 2001 DODGE RAM THAT THE TOP OF THE DASHBOARD IS CRACKING BADLY. I HAVE HEARD OF SEVERAL OTHERS WITH THE SAME PROBLEM. I ASKED MY LOCAL DEALER AND THEY SAID THAT DODGE WOULD NOT REPAIR AS A RECALL. ALSO A NEW DASHBOARD IS AROUND $330.00. I HAVE ALSO HEARD THAT IT WILL GET WORSE AND COLLAPSE. IF THERE ARE SEVERAL THOUSAND COMPLAINTS WHY WON'T THEY RECALL THEM? *TR
NHTSA ODI #10198574
50,000 miles · Aug 2, 2007
Structure
DASH IS CRACKING ON PASSENGER SIDE OF VEHICLE. IT STARTS FROM THE WINDOW DOWN TO THE AIRBAG. THIS IS A PROBLEM MOST 2001 RAMS ARE HAVING AND IT IS A SAFETY ISSUE. *TR
NHTSA ODI #10198271
36,000 miles · Jul 31, 2007
Structure
THE DASHBOARD ON OUR 2001 DODGE 1500 TRUCK CRACKED. I HAVE NEVER BOUGHT A VEHICLE BRAND NEW AND HAD THE DASHBOARD CRACK. THE TRUCK IS WELL TAKEN CARE OF. I KNOW SOMEONE ELSE WHO BOUGHT A USED 1999 DODGE 1500 AND THE DASHBOARD ON THAT TRUCK WAS TERRIBLE. THERE WAS A HUGE HOLE IN IT. I WOULD WORRY ABOUT BUYING ANOTHER DODGE BECAUS…
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THE DASHBOARD ON OUR 2001 DODGE 1500 TRUCK CRACKED. I HAVE NEVER BOUGHT A VEHICLE BRAND NEW AND HAD THE DASHBOARD CRACK. THE TRUCK IS WELL TAKEN CARE OF. I KNOW SOMEONE ELSE WHO BOUGHT A USED 1999 DODGE 1500 AND THE DASHBOARD ON THAT TRUCK WAS TERRIBLE. THERE WAS A HUGE HOLE IN IT. I WOULD WORRY ABOUT BUYING ANOTHER DODGE BECAUSE OF THIS ISSUE. *JB
NHTSA ODI #10197914
Mileage unknown · Jul 26, 2007
Structure
MY 2001 DODGE DASH BOARD CRACKED AND COLLAPSED INTO A 4 BY 8 INCH HOLE. I HAVE SINCE BEEN HAVING PROBLEMS WITH MY HEADLIGHTS. *JB
NHTSA ODI #10197556
Mileage unknown · Jul 25, 2007
Structure
I AM REPEAT DODGE CUSTOMER. HOWEVER, I HAVE RECENTLY BECOME CONCERNED ABOUT MY DODGE RAM 1500. THE DASHBOARD HAS CRACKED AND IS NOW CURRENTLY FALLING THROUGH IN SEVERAL LACES. IMMEDIATELY ABOVE THE STEERING COLUMN A LARGE CHUNK OF ABOUT SIX INCHES WIDE AND 8 INCHES LONG FELL THROUGH THE DASHBOARD, THROUGH THE ELECTRICAL WIRI…
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I AM REPEAT DODGE CUSTOMER. HOWEVER, I HAVE RECENTLY BECOME CONCERNED ABOUT MY DODGE RAM 1500. THE DASHBOARD HAS CRACKED AND IS NOW CURRENTLY FALLING THROUGH IN SEVERAL LACES. IMMEDIATELY ABOVE THE STEERING COLUMN A LARGE CHUNK OF ABOUT SIX INCHES WIDE AND 8 INCHES LONG FELL THROUGH THE DASHBOARD, THROUGH THE ELECTRICAL WIRING AND ONTO THE ACCELERATOR PEDAL. THIS SHARP PIECE COULD HAVE CAUSED AN INJURY HAD I NOT BEEN WEARING WORK BOOTS. AS MY DAUGHTERS HAVE ON OCCASION DRIVEN THIS VEHICLE I HAVE BECOME CONCERNED FOR THEIR SAFETY DUE TO THE POTENTIAL OF ELECTRICAL WIRING DAMAGE AND/OR AIRBAG DEPLOYMENT PROBLEMS. I URGE SOMEONE TO PUSH FOR A RECALL BEFORE SHARP ITEMS DISFIGURED SOMEONE IN AN ACCIDENT OR A FIRE IS INITIATED DUE TO NICKED WIRES. MY CONFIDENCE IN DODGE HAS TRULY DIMINISHED DUE TO THEIR DISREGARD ND UNCONCERN ON THIS MATTER. *JB
NHTSA ODI #10197515
Mileage unknown · Jul 20, 2007
Structure
I AM COMPLAINING ABOUT MY 2001 DODGE RAM 1500 4X4 PICKUP TRUCK IN REFERENCE TO THE NUMEROUS CRACKS IN MY DASHBOARD. I AGREE WITH MANY OTHER CHRYSLER OWNERS THAT THERE SHOULD BE A RECALL ON THE ISSUE AT NO COST TO THE VEHICLE OWNERS. *TR
NHTSA ODI #10197039
Mileage unknown · Jul 18, 2007
Electrical SystemStructure
THE DASHBOAR D IS CRACKED IN SEVERAL PLACES , AND ALSO A FEW PLACES HAVE CAVED IN. THERE ARE SOME ELECTRICAL PROBLEMS WITH DASHBOAR D ALSO.*AK
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE00025 · Rear Safety Belt Anchorage Disengagement
Opened Jul 6, 2000 · Closed Dec 27, 2000
Status: closed (inferred from source dates) · Seat Belts:rear/other
ALLEGE THAT BOTH REAR INBOARD SAFETY BELT ANCHORAGES WERE FOUND TO LACK PROPER ATTACHMENTS.
2001 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year