I, LIKE MANY OTHERS ARE EXPERIENCING CRACKED DASH PROBLEMS. I HAVE HAD MY 2000 RAM 1500 AND NOW MY 2001 RAM 1500 DASHES CRACK AND FALL APART. THE DEALERSHIPS TELL ME THAT DODGE DOES NOT SUPPORT REPAIR OR REPLACEMENT OF THE DASH. THEY NO LONGER STOCK AND BACK ORDERS ARE IGNORED THE DASH AND THE INSTRUMENT BEZEL THAT CRACKS OVE…
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I, LIKE MANY OTHERS ARE EXPERIENCING CRACKED DASH PROBLEMS. I HAVE HAD MY 2000 RAM 1500 AND NOW MY 2001 RAM 1500 DASHES CRACK AND FALL APART. THE DEALERSHIPS TELL ME THAT DODGE DOES NOT SUPPORT REPAIR OR REPLACEMENT OF THE DASH. THEY NO LONGER STOCK AND BACK ORDERS ARE IGNORED THE DASH AND THE INSTRUMENT BEZEL THAT CRACKS OVER A SHORT PERIOD OF TIME. THIS IS A SAFETY ISSUE AS THE 2000 TRUCK WAS TOTALED IN A WRECK AND I WAS INJURED BY THE DASH DEBRIS AND NOT THE ACCIDENT. *TR
NHTSA ODI #10231254
Mileage unknown · Jun 16, 2008
EquipmentStructure
DASH BOARD ON MY 2001 DODGE 1500 CRACKED REPLACED WITH NEW DASH BOARD AND RECRACKED WITHIN A MONTH IN A DIFFERENT AREA. *TR
NHTSA ODI #10231248
94,000 miles · Jun 13, 2008
Structure
DASH IS CRACKING IN SEVERAL PLACES. ONE HUGE CRACK DOWN THE CENTER, ITS BASICALLY IN 2 PIECES RIGHT NOW. SEVERAL OTHER PLACES, THE DASH IS CAVING IN, BREAKING INTO PIECES AND FALLING INSIDE. *TR
NHTSA ODI #10230945
Mileage unknown · Jun 4, 2008
Structure
I ALONG WITH OTHER OWNERS OWN A 2001 DODGE RAM TRUCK THAT HAS THE WHOLE DASH CRACKING AND FALLING APART. THE DEALERS/ CHRYSLER IS OF NO HELP WITH THIS PROBLEM. THIS IS AN APPARENT DEFECT IN THE MATERIAL OR THE WAY THE DASHES WERE MADE. *TR
NHTSA ODI #10229967
34,000 miles · Jun 3, 2008
Structure
DASH CAP ON 98 -2002 1500- 3500 DODGE TRUCKS DASH CAPS START CRACKING AL OVER FROM LEFT TO RIGHT MADE OUT OF PLASTIC THESE ARE FAULTY AND DODGE KNOWS IT OR THEY WOULD NOT STOCK THEM. AND CHARGE YOU 460.00 FOR THAT PIECE OF PLASTIC SOMETHING SHOULD BE DONE ABOUT IT. *TR
NHTSA ODI #10229834
Mileage unknown · May 30, 2008
Structure
I OWN A 2001 DODGE RAM 1500. MY DASHBOARD BEGAN COLLAPSING. MY WIFE CALLED DODGE AND THEY ADVISED HER THAT IT WAS NOT THEIR PROBLEM BECAUSE ALTHOUGH THIS IS HAPPENING A LOT, THERE IS NO RECALL. THEY FURTHER ADVISED HER TO CALL LOCAL DEALERSHIPS TO SEE IF THEY COULD HELP. THE DEALERSHIPS ADVISED THAT THERE WOULD A $100-$200 …
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I OWN A 2001 DODGE RAM 1500. MY DASHBOARD BEGAN COLLAPSING. MY WIFE CALLED DODGE AND THEY ADVISED HER THAT IT WAS NOT THEIR PROBLEM BECAUSE ALTHOUGH THIS IS HAPPENING A LOT, THERE IS NO RECALL. THEY FURTHER ADVISED HER TO CALL LOCAL DEALERSHIPS TO SEE IF THEY COULD HELP. THE DEALERSHIPS ADVISED THAT THERE WOULD A $100-$200 DEDUCTIBLE AND THEY WOULD GET BACK TO US, TO DATE THEY HAVE NOT. SHE CALLED STEVE COOPER AT LOCAL 6 NEWS WHO DID A STORY ON THE ISSUE. *TR
NHTSA ODI #10229323
85,000 miles · May 25, 2008
Structure
2ND TIME DASH HAS CRACKED, THIS TIME GLOVE BOX HAS FALLEN OFF DO TO HINGE BRAKING. I REPAIRED THE GLOVE BOX WITH A KITCHEN CABINET HINGE AND THE NUMEROUS CRACKS ARE BEING COVERED WITH EPOXY TO KEEP THE PIECES FORM BLOWING UP IN MY FACE AS I DRIVE. *TR
NHTSA ODI #10228864
78,000 miles · May 21, 2008
Structure
MY 2001 DODGE RAM TRUCK HAS CRACKED DASHBOARD THAT HAS LITERALLY FALLEN APART. A QUICK SEARCH ON THE INTERNET SHOWS THIS IS A VERY COMMON PROBLEM THAT DODGE REFUSES TO FIX. *TR
NHTSA ODI #10228611
Mileage unknown · May 20, 2008
Structure
2001 DODGE RAM 1500 PICKUP TRUCK HAS CRACKS ALL THROUGH THE DASHBOARD AND PARTS OF IT HAVE BROKE OF INTO DASH. *TR
NHTSA ODI #10228319
93,000 miles · May 19, 2008
Structure
2001 DODGE RAM 1500 STARTED DEVELOPING CRACKS IN THE DASHBOARD IN 2007 STARTING NEAR THE WINDSHIELD. VEHICLE WAS PURCHASED NEW IN 2001 AND NOW HAS 95,000 MILES. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE00025 · Rear Safety Belt Anchorage Disengagement
Opened Jul 6, 2000 · Closed Dec 27, 2000
Status: closed (inferred from source dates) · Seat Belts:rear/other
ALLEGE THAT BOTH REAR INBOARD SAFETY BELT ANCHORAGES WERE FOUND TO LACK PROPER ATTACHMENTS.
2001 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
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