TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT SECTIONS OF THE PLASTIC DASHBOARD WERE CRACKED AND SEPARATED, WHICH CREATED SHARP PLASTIC EDGES. SOME OF THE SHARP EDGES WERE LOCATED NEAR THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FA…
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TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT SECTIONS OF THE PLASTIC DASHBOARD WERE CRACKED AND SEPARATED, WHICH CREATED SHARP PLASTIC EDGES. SOME OF THE SHARP EDGES WERE LOCATED NEAR THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10682997
38,500 miles · Feb 11, 2015
Structure
DASH PAD CRACKING REAL BAD. I AM THE ORIGINAL OWNER OF THIS TRUCK WITH ONLY 44,000 MILES ON IT. *TR
NHTSA ODI #10682740
Mileage unknown · Feb 11, 2015
Structure
WHEN PUTTING A BOTTLE OF SODA ON TOP OF THE DASHBOARD IT COMPLETELY CRACKED AND THE BOTTLE FELL THROUGH INTO THE VOID UNDER THE DASH. THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE OVER THE YEARS TO THE POINT WHERE I DO NOT EVEN HAVE A DASHBOARD ANYMORE. WHEN I BROUGHT IT TO THE DEALER A FEW YEARS AGO THEY WERE NOT SURPRISED, THEY WER…
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WHEN PUTTING A BOTTLE OF SODA ON TOP OF THE DASHBOARD IT COMPLETELY CRACKED AND THE BOTTLE FELL THROUGH INTO THE VOID UNDER THE DASH. THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE OVER THE YEARS TO THE POINT WHERE I DO NOT EVEN HAVE A DASHBOARD ANYMORE. WHEN I BROUGHT IT TO THE DEALER A FEW YEARS AGO THEY WERE NOT SURPRISED, THEY WERE EVEN COMPLACENT, SAYING YEAH WE'VE SEEN THIS SOME ARE JUST AS BAD AS YOURS. *TR
NHTSA ODI #10682701
108,000 miles · Feb 4, 2015
Structure
OVER THE PAST COUPLE OF YEARS MY DASHBOARD IN MY TRUCK HAS GOTTEN PROGRESSIVELY WORSE, TO THE POINT WHERE IT IS NOW IN PIECES. I AM WORRIED THAT OTHER PROBLEMS WILL START OCCURRING BECAUSE OF THE FRAGMENTING OF MY DASH AND FALLING DOWN INSIDE THE DASH. THE SCREWS ALONG THE TOP OF THE DASHBOARD ARE NOW ONLY HOLDING ON LITTLE PIEC…
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OVER THE PAST COUPLE OF YEARS MY DASHBOARD IN MY TRUCK HAS GOTTEN PROGRESSIVELY WORSE, TO THE POINT WHERE IT IS NOW IN PIECES. I AM WORRIED THAT OTHER PROBLEMS WILL START OCCURRING BECAUSE OF THE FRAGMENTING OF MY DASH AND FALLING DOWN INSIDE THE DASH. THE SCREWS ALONG THE TOP OF THE DASHBOARD ARE NOW ONLY HOLDING ON LITTLE PIECES OF DASH AND ARE NO LONGER SERVING IN PURPOSE TO MY KNOWLEDGE. I HAVE HEARD THAT THIS COULD LEAD TO PROBLEMS WITH THE AIR BAGS SUDDENLY DEPLOYING OR NOT DEPLOYING AT ALL. I AM ALSO CONCERNED WITH THE MANY OTHER THINGS THAT COULD HAPPEN AS A SAFETY ISSUE FOR MYSELF AS WELL AS MY PASSENGERS. I KNOW THERE ARE MANY OTHER THING THAT GO ON INSIDE THE DASH THAT COULD CAUSE MANY PROBLEMS IF THEY FAIL. *TR
NHTSA ODI #10681197
120,000 miles · Feb 1, 2015
Air BagsStructure
DASH BOARD HAS CRACKED FROM EXPOSER TO SUNLIGHT. IN PAST YEAR IT HAS BROKEN INTO VERY SHARP PIECES ABOVE PASSENGER SIDE AIR BAG AND DIRECTLY IN FRONT OF DRIVER. ONE CAN CUT HIMSELF AND I HAVE JUST TRYING TO DUST OR CLEAN INSIDE OF TRUCK. I AM VERY CONCERNED ABOUT WHAT THESE SHARP PIECES OF THE DEFECTIVE DASHBOARD WOULD DO IN AN…
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DASH BOARD HAS CRACKED FROM EXPOSER TO SUNLIGHT. IN PAST YEAR IT HAS BROKEN INTO VERY SHARP PIECES ABOVE PASSENGER SIDE AIR BAG AND DIRECTLY IN FRONT OF DRIVER. ONE CAN CUT HIMSELF AND I HAVE JUST TRYING TO DUST OR CLEAN INSIDE OF TRUCK. I AM VERY CONCERNED ABOUT WHAT THESE SHARP PIECES OF THE DEFECTIVE DASHBOARD WOULD DO IN AN ACCIDENT AND IF AIR BAGS WOULD PUSH THESE SHARP PIECES INTO FACES OF BOTH DRIVER AND PASSENGERS IN FRONT SEAT OF TRUCK. *TR
NHTSA ODI #10680341
175,000 miles · Jan 15, 2015
Structure
DASH BOARD COMPLETELY CRACKED IN HALF LEAVING LARGE JAGGED EDGES OF SHARP PLASTIC AND EXPOSING WIRING. AN ACCIDENT WOULD SEVERELY CUT PASSENGERS WITH FLYING PIECES OF PLASTIC. *TR
NHTSA ODI #10672806
35,000 miles · Dec 31, 2014
StructureCrash
THE DASHBOARDS ON DODGE TRUCKS ARE CLEARLY DEFECTIVE AND A BROKEN SHARD OF THE DASH PLASTIC LACERATED MY FACE WHEN IT CAME LOOSE A FLEW THROUGH THE CAB OF THE TRUCK FROM JUST NORMAL WIND TURBULENCE WITH THE WINOW OPEN AT FREEWAY SPEED. *JS
NHTSA ODI #10669225
1,200,000 miles · Dec 23, 2014
Structure
THE DASHBOARD AND THE DASHBOARD BEZEL HAVE DISINTEGRATED AND CAVED IN, LITERALLY FALLING TO PIECES IN CHUNKS AROUND ME INSIDE OF THE CAB ON THIS VEHICLE CAUSING NUMEROUS PROBLEMS, FALLING PIECES FROM THE DASHBOARD HAVE CAUSED THE ACCELERATOR TO BECOME JAMMED WHEN PIECES LODGE IN THE OPERATING SYSTEM, ELECTRICAL WIRING HAS BECOME…
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THE DASHBOARD AND THE DASHBOARD BEZEL HAVE DISINTEGRATED AND CAVED IN, LITERALLY FALLING TO PIECES IN CHUNKS AROUND ME INSIDE OF THE CAB ON THIS VEHICLE CAUSING NUMEROUS PROBLEMS, FALLING PIECES FROM THE DASHBOARD HAVE CAUSED THE ACCELERATOR TO BECOME JAMMED WHEN PIECES LODGE IN THE OPERATING SYSTEM, ELECTRICAL WIRING HAS BECOME EXPOSED RESULTING IN PREMATURE FAILURES. THE DEFROSTER VENTS HAVE BECOME DISLOCATED BECAUSE THEY ARE ATTACHED TO THE DASHBOARD WHICH FOR ALL INTENSIVE PURPOSES NO LONGER EXISTS, THUS THEY DO NOT WORK PROPERLY CAUSING LACK OF VISION WHEN THE WINDSHIELD FOGS AND IS UNABLE TO BE CLEARED OF THAT FOG AT HIGH SPEEDS, THE RESULT IS CREATING AN EXTREMELY DANGEROUS HIGH SPEED SITUATION. I DO NOT UNDERSTAND WHAT THE PROBLEM IS WITH DODGE THESE PARTS ARE VERY SIMPLE TO INSTALL, THERE IS NO REASON WHY DODGE CANNOT SIMPLY SUPPLY ITS CUSTOMERS WITH REPLACEMENT PARTS AND LET US INSTALL THEM OURSELVES. THESE PARTS ARE ALL MADE OF PLASTIC AND SHOULD COST NO MORE THAN A FEW DOLLARS TO MFG. IF DODGE WERE TO SUPPLY THESE PARTS TO ALL OF THE VEHICLE AFFECTED I SERIOUSLY DOUBT THAT THE COST WOULD BE MORE THAN 1M DOLLARS AND I WOULD BET THAT THE SHIPPING WOULD BE MORE THAN THE ACTUAL PARTS THEMSELVES. *TR
NHTSA ODI #10668012
78,000 miles · Dec 15, 2014
Engine And Engine CoolingStructure
TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE CONTACT ALSO STATED THAT THE HEATING COIL WAS LEAKING WITHOUT WARNING. THE FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE HEATER COIL FAILED. THE VEHICLE WAS REPAIRE…
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TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE CONTACT ALSO STATED THAT THE HEATING COIL WAS LEAKING WITHOUT WARNING. THE FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE HEATER COIL FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA ODI #10664409
Mileage unknown · Nov 23, 2014
Structure
THE DASH HAS DEVELOPED SEVERAL LARGE/LONG CRACKS WHICH ARE GROWING AND THE CLEAR COAT IS PEELING ON THE HOOD, CAB TOP, FRONT FENDERS. I HAD MY LOCAL DEALER CHECK W/CHRYSLER AND THE CLAIM WAS DENIED. I HAVE BEEN A CHRYSLER OWNER SINCE THE 1960'S AND HAVE NEVER HAD THIS TYPE OF PROBLEM. I DOUBT I WILL EVER PURCHASE ANOTHER CHRYSLE…
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THE DASH HAS DEVELOPED SEVERAL LARGE/LONG CRACKS WHICH ARE GROWING AND THE CLEAR COAT IS PEELING ON THE HOOD, CAB TOP, FRONT FENDERS. I HAD MY LOCAL DEALER CHECK W/CHRYSLER AND THE CLAIM WAS DENIED. I HAVE BEEN A CHRYSLER OWNER SINCE THE 1960'S AND HAVE NEVER HAD THIS TYPE OF PROBLEM. I DOUBT I WILL EVER PURCHASE ANOTHER CHRYSLER PRODUCT SINCE THE QUALITY HAS DETERIORATED AND THE MANUFACTURE WILL NOT CORRECT THE PROBLEMS. THIS TRUCK WAS PURCHASED NEW IN 2000 AND I STILL HAVE. MY LAST NEW PURCHASE IN 2010 WAS A FORD AUTOMOBILE WHICH HAS SO FAR BE EXCELLENT. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE00025 · Rear Safety Belt Anchorage Disengagement
Opened Jul 6, 2000 · Closed Dec 27, 2000
Status: closed (inferred from source dates) · Seat Belts:rear/other
ALLEGE THAT BOTH REAR INBOARD SAFETY BELT ANCHORAGES WERE FOUND TO LACK PROPER ATTACHMENTS.
2001 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
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