I HAVE A 2000 DODGE RAM THAT THE DASH CRACKED AND IS NOW FALLING OUT IN HUGE PIECES THIS STARTED ABOUT 4 TO 5 YEARS AGO. I'M WORRIED THAT THIS WILL AFFECT THE AIR BAG ON THE PASSENGER SIDE OF THE TRUCK AND THE WIRING UNDER THE DASH. WHEN I CALLED THE DODGE LINE THEY SAID IT WOULD HAVE TO DO A DIAGNOSTIC TEST AT THE DEALERSHIP WE…
Read full complaint
I HAVE A 2000 DODGE RAM THAT THE DASH CRACKED AND IS NOW FALLING OUT IN HUGE PIECES THIS STARTED ABOUT 4 TO 5 YEARS AGO. I'M WORRIED THAT THIS WILL AFFECT THE AIR BAG ON THE PASSENGER SIDE OF THE TRUCK AND THE WIRING UNDER THE DASH. WHEN I CALLED THE DODGE LINE THEY SAID IT WOULD HAVE TO DO A DIAGNOSTIC TEST AT THE DEALERSHIP WE HAD ALREADY TALKED TO A DEALERSHIP AND THEY SAID THERE WAS NO PROBLEMS WITH THE DASHES IN THE DODGE TRUCKS AND IT WOULD COST AROUND $800.00 TO REPLACE. *TR
NHTSA ODI #10208616
Mileage unknown · Oct 30, 2007
Structure
MULTIPLE, LARGE , DEEP CRACKS IN THE DASH OF MY 2000 DODGE RAM. DEFECTIVE MATERIAL WITHOUT ANY RECALLS ON IT FROM DODGE. EVENTUAL HOLES WILL DEVELOP, WHICH LEAD TO OTHER PROBLEMS, AND SAFETY CONCERNS. *TR
NHTSA ODI #10207420
75,000 miles · Oct 25, 2007
Structure
THE DASHBOARD HAS CRACKED AND CONTINUES TO DETERIORATE. I'M NOW LOSING THE BEVEL AS WELL. I'M CONCERNED ABOUT SHARP PIECES BREAKING OFF. *TR
NHTSA ODI #10206912
Mileage unknown · Oct 22, 2007
Exterior LightingStructure
THE DASHBOARD STARTED CRACKING ABOUT 3 MONTHS AGO AND IS IN VERY POOR CONDITION RIGHT NOW. THE HEADLIGHTS ALSO WILL OCCASIONALLY TURN OFF WHEN I TURN THE BRIGHT ON AND I HAVE TO FLASH THE BRIGHT A COUPLE OF TIMES TO GET THEM TO TURN ON. *TR
NHTSA ODI #10206563
Mileage unknown · Sep 24, 2007
Structure
PURCHASED MY 2000 DODGE RAM 1500 IN 2005 AND IT ALREADY HAD A CRACKED DASH. THERE WERE HOLES AS LARGE AS A NOTEBOOK IN THE DASH AND I AM STILL FINDING PIECES TO THE DASH THAT ARE FALLING ONTO THE FLOOR. THE CRACK GOES FROM THE PASSENGER SIDE AIRBAG TO THE WINDSHIELD AND SEVERAL HOLES AS LARGE AS MY FIST ON THE DRIVERS SIDE. *JB
NHTSA ODI #10203988
75,000 miles · Sep 23, 2007
Structure
2000 DODGE RAM 1500 TRUCK, 5.9L, AUTO, SINGLE CAB, SLT. DASH IS CRACKED AND FALLING TO PIECES. DODGE DENIES ANY PROBLEMS THAT WOULD WARRANT THEM REIMBURSING ME FOR THE DASH. I PAID OUT OF POCKET FOR A NEW DASH PANEL THAT I HAVE TO INSTALL. WINDSHIELD HAS ALWAYS HAD A SHADE IN IT, AND ALMOST NEVER HAVE PRODUCTS SUCH AS ARMOR …
Read full complaint
2000 DODGE RAM 1500 TRUCK, 5.9L, AUTO, SINGLE CAB, SLT. DASH IS CRACKED AND FALLING TO PIECES. DODGE DENIES ANY PROBLEMS THAT WOULD WARRANT THEM REIMBURSING ME FOR THE DASH. I PAID OUT OF POCKET FOR A NEW DASH PANEL THAT I HAVE TO INSTALL. WINDSHIELD HAS ALWAYS HAD A SHADE IN IT, AND ALMOST NEVER HAVE PRODUCTS SUCH AS ARMOR ALL OR OTHER INTERIOR PRODUCTS BEEN USED ON IT. FOR THE RECORD, I ALSO HAVE A 1996 DODGE RAM 1500, WITH A PERFECT DASH. 98-01 RAMS HAD THE UPDATED DASHES THAT ARE THE ONES CRACKING ON MANY PEOPLE'S VEHICLES. *JB
NHTSA ODI #10203866
56,000 miles · Sep 2, 2007
Structure
DASH HAS 2 LARGE CRACKS THAT START AT THE WINDOW DEFROSTER . *JB
NHTSA ODI #10201695
99,500 miles · Aug 27, 2007
Structure
THE DASHBOARD OF MY 2000 DODGE RAM 1500 QUAD CAB HAS CRACKED IN HALF TWICE. THE FIRST TIME HAPPENED AFTER THE DEALERSHIP REPLACED THE AIR CONDITIONING EVAPORATOR. I PAID 50% OF THE COST WITH THEM TO REPLACE IT WITH A NEW DASHBOARD. THIS NEW DASHBOARD HAS NOW CRACKED IN TWO PLACES AND THE INSTRUMENT BEZEL IS CRACKING AS WELL. …
Read full complaint
THE DASHBOARD OF MY 2000 DODGE RAM 1500 QUAD CAB HAS CRACKED IN HALF TWICE. THE FIRST TIME HAPPENED AFTER THE DEALERSHIP REPLACED THE AIR CONDITIONING EVAPORATOR. I PAID 50% OF THE COST WITH THEM TO REPLACE IT WITH A NEW DASHBOARD. THIS NEW DASHBOARD HAS NOW CRACKED IN TWO PLACES AND THE INSTRUMENT BEZEL IS CRACKING AS WELL. I HAVE HEARD THAT THIS IS VERY COMMON WITH 1995-2003 DODGE RAMS AND IT CAN CAUSE ELECTRICAL FAILURES. *TR
NHTSA ODI #10200838
Mileage unknown · Aug 24, 2007
Structure
2000 DODGE RAM 1500 QUAD CAB. CRACKS FORMING ACROSS DASH BOARD, ORIGIN APPEARS TO BE DEFROST VENTS AT AND ALONG WINDSHIELD. *TR
NHTSA ODI #10200646
50,000 miles · Aug 20, 2007
Structure
I OWN A 2000 DODGE RAM 1500 4WD QUAD CAB MODEL. DUE TO AN APPARENT DEFECT IN THE QUALITY OF THE DASH PIECES, THERE ARE SEVERAL MAJOR CRACKS RUNNING THE TOTAL DEPTH OF MY DASH PANEL. DODGE WILL NOT REPLACE THE DASH AS A DEFECT PRODUCT WHICH COULD CAUSE SAFETY ISSUES. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
2000 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
Illustration