I PURCHASED A 2000 DODGE RAM 1500 NEW IN 2000. AT 50,000 MILES THE DASH BEGAN TO CRACK AT 2 YRS OLD. ALTHOUGH I PURCHASED AN EXTENDED WARRANTY TO 75K MILES, I WAS INFORMED BY A DEALER THAT TRIM AND UPHOLSTERY WAS NOT COVERED. NOW THE DASH HAS COMPLETELY FAILED, A HUGE HOLE HAS EMERGED, IT RATTLES THIS HAS CAUSED THE DEFROST VENT…
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I PURCHASED A 2000 DODGE RAM 1500 NEW IN 2000. AT 50,000 MILES THE DASH BEGAN TO CRACK AT 2 YRS OLD. ALTHOUGH I PURCHASED AN EXTENDED WARRANTY TO 75K MILES, I WAS INFORMED BY A DEALER THAT TRIM AND UPHOLSTERY WAS NOT COVERED. NOW THE DASH HAS COMPLETELY FAILED, A HUGE HOLE HAS EMERGED, IT RATTLES THIS HAS CAUSED THE DEFROST VENT NOT WORK PROPERLY AND POSSIBLY THE PASSENGER AIRBAG MAY BE COMPROMISED DUE TO THE DASH BECOMING UNSECURE BECAUSE THE PLASTIC HAS BROKEN FROM AROUND THE SCREWS. I RECENTLY WENT TO ANOTHER DEALER TO GET A QUOTE OF OVER $1000 TO REPAIR. THE DEALER TELLS ME THAT CHRYSLER HAS BEEN FIXING THESE TRUCKS IF THE ORIGINAL OWNER STILL OWNS IT REGARDLESS OF WARRANTY EXPIRATION. BECAUSE OF THE PRODUCT FAILURE. SO I THEN CALL THE 800 NUMBER GIVEN ONLY TO BE TOLD THAT IT IS BASICALLY TOO LATE NOW BECAUSE MY TRUCK IS 8 YRS OLD. THIS WAS HARD TO SWALLOW BECAUSE I TRIED TO REPAIR IT UNDER MY EXTENDED WARRANTY WHEN ONLY 2 YRS OLD. I AM VERY, VERY DIS-SATISFIED WITH THE PRODUCT AND SERVICE OF CHRYSLER CORP. I KNOW THAT THERE ARE LITERALLY THOUSANDS OF HAVE EXPERIENCED THE SAME PROBLEM AND I LOOK AT EVERY TRUCK THE SAME BODY STYLE AS MINE, AND THEY ALL HAVE CRACKED DASHES. I WENT ONLINE TO FIND SEVERAL WEBSITES OF DODGE OWNERS WITH THE SAME PROBLEM WITH WARRANTY AND SERVICE. THIS IS A FACTORY DEFECT THAT CHRYSLER SHOULD AT LEAST OFFER A SUBSTANTIAL AMOUNT OF ASSISTANCE WITH THE REPAIR OR LOWER THE COST OF THE PARTS TO REPAIR SO THAT PEOPLE CAN AFFORD THEM. *TR
NHTSA ODI #10222037
65,000 miles · Mar 22, 2008
Structure
I OWN A 2000 DODGE RAM 1500 AND THE DASH IN THIS VEHICLE HAS COMPLETELY FALLEN APART. IT STARTED WITH SOME CRACKS BUT NOW HAS ENTIRE PIECES FALLING OFF OF IT DOWN INTO THE FLOOR BOARDS . IT IS GOING TO MAKE THIS VEHICLE ILLEGAL TO DRIVE ON THE ROAD UNLESS DAIMLER CHRYSLER RECALLS THESE VEHICLES TO BE FIXED, AS THIS IS DUE TO CHE…
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I OWN A 2000 DODGE RAM 1500 AND THE DASH IN THIS VEHICLE HAS COMPLETELY FALLEN APART. IT STARTED WITH SOME CRACKS BUT NOW HAS ENTIRE PIECES FALLING OFF OF IT DOWN INTO THE FLOOR BOARDS . IT IS GOING TO MAKE THIS VEHICLE ILLEGAL TO DRIVE ON THE ROAD UNLESS DAIMLER CHRYSLER RECALLS THESE VEHICLES TO BE FIXED, AS THIS IS DUE TO CHEAP MATERIALS NOT HOLDING UP. *TR
NHTSA ODI #10222030
89,000 miles · Mar 12, 2008
Structure
DASH ON MY 2000 RAM 1500 BEGAN WITH A HAIRLINE CRACK. FOUR YEARS LATER THE ENTIRE DASH HAS CAVED IN. I SEE THIS AS A MAJOR SAFETY CONCERN AS MY CHILDREN RIDE WITH ME EVERY DAY. I AM CONCERNED WITH THE PIECES FLYING DURING AN ACCIDENT OR THE AIR BAGS BEING COMPROMISED. THE PIECES ARE VERY SHARP AND COULD INJURE ONE OF MY CHILDREN…
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DASH ON MY 2000 RAM 1500 BEGAN WITH A HAIRLINE CRACK. FOUR YEARS LATER THE ENTIRE DASH HAS CAVED IN. I SEE THIS AS A MAJOR SAFETY CONCERN AS MY CHILDREN RIDE WITH ME EVERY DAY. I AM CONCERNED WITH THE PIECES FLYING DURING AN ACCIDENT OR THE AIR BAGS BEING COMPROMISED. THE PIECES ARE VERY SHARP AND COULD INJURE ONE OF MY CHILDREN SEVERLY IN A CRASH. WITH THE AMOUNT OF COMPLAINTS ABOUT THIS PROBLEM, I AM SURPRISED THE GOVERNMENT HAS NOT TAKEN THE TIME TO LOOK DEEPER INTO THIS ISSUE. *TR
NHTSA ODI #10220987
Mileage unknown · Mar 12, 2008
Structure
DASH ON 2000 DODGE RAM CRACKING. *TR
NHTSA ODI #10220971
Mileage unknown · Mar 3, 2008
StructureUnknown Or Other
2000 DODGE RAM TRUCK DASHBOARD IS CRACKING AND FALLING IN. CONSUMER STATES THAT DASHBOARD IS CRACKING AND FALLING APART. CONSUMER IS WORRIED THAT THE CRACKING COULD CAUSE ISSUES WITH THE AIR BAG SYSTEM. *KB
NHTSA ODI #10220553
Mileage unknown · Feb 21, 2008
Structure
OVER TIME MY DASHBOARD HAS BEEN CRACKING AND NOW HAS BEGUN TO BREAK APART LEAVING A LARGE HOLE IN THE CENTER OF MY DASHBOARD. *TR
NHTSA ODI #10218721
34,000 miles · Feb 9, 2008
Structure
I HAVE A 2000 DODGE RAM 1500 AND THE DASH IS BRITTLE AND BREAKING INTO ABOUT TWENTY DIFFERENT PIECES. I HAVE BEEN ADVISED THAT THESE SMALL PIECES COULD MAIM OR KILL WHEN THE AIR BAG DEPLOYS. *TR
FIRST IS THE DASH. I BOUGHT THE TRUCK IN FEB 04 WITH 74,000 MILES ON IT AND SHORTLY AFTER I NOTICED A CRACK IN THE DASHBOARD, SINCE THEN THE DASH IS FALLING APART AND IS MORE BRITTLE THAN A SPORTING CLAY. IF YOU SNAP OFF A PIECE AND LOOK AT IT YOU CAN SEE THAT ABOUT 1/5TH OF THE WAY DOWN FROM THE TOP IS BROWN SINCE IT HAS COOKED…
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FIRST IS THE DASH. I BOUGHT THE TRUCK IN FEB 04 WITH 74,000 MILES ON IT AND SHORTLY AFTER I NOTICED A CRACK IN THE DASHBOARD, SINCE THEN THE DASH IS FALLING APART AND IS MORE BRITTLE THAN A SPORTING CLAY. IF YOU SNAP OFF A PIECE AND LOOK AT IT YOU CAN SEE THAT ABOUT 1/5TH OF THE WAY DOWN FROM THE TOP IS BROWN SINCE IT HAS COOKED IN THE SUN. SO THAT PROVES THAT DODGE USES VERY CHEAP PLASTIC FOR THE DASHBOARDS. I LOOKED INTO REPLACING IT ABOUT 6 MONTHS AGO AND THE TOP PIECE OF THE DASH COST ABOUT 200$ AND NOW THAT I HAVE GOTTEN MY TAX RETURNS BACK I WAS GOING TO GET A NEW ONE BUT THE PRICE IS NOW 375$. I GUESS DODGE FINALLY REALIZED THE PROBLEM WITH THESE DASHBOARDS AND DECIDED TO CASH IN ON THEM. THE TORQUE CONVERTER WENT OUT ON THE DRIVE HOME FROM THE DEALERSHIP ALSO, BUT 50 BUCKS FROM ME AND 2100$ FROM THE WARRANTY PEOPLE FIXED THAT. SECOND IS THE ASD RELAY WHICH MEANS AUTOMATIC SHUTDOWN RELAY AND IT ISN'T KIDDING WITH THE NAME. A COUPLE YEARS AGO WHEN I STARTED MY TRUCK IT WOULD SHUT OFF RIGHT AWAY AND WOULDN'T RUN RIGHT UNTIL I FEATHERED THE GAS FOR A LITTLE BIT, AFTER REPLACING THE THROTTLE BODY CONTROL SOLENOID, THE IDLE AIR CONTROL MOTOR AND MASS AIR FLOW SENSOR I DID A LITTLE MORE RESEARCH AND FOUND IT TO BE A 10 DOLLAR RELAY FROM NAPA. THE THIRD PROBLEM IS A WHOOPING NOISE COMING FROM THE ENGINE THAT I STILL CAN'T FIGURE OUT WHAT IT IS. THE TRUCK MAKES THE NOISE WHEN ITS SITTING STILL SO I KNOW ITS NOTHING IN THE SUSPENSION, ALTHOUGH ITS LOUDER WHEN IDLING OVER SMALL BUMPS. THE FOURTH WAS THE SPEED SENSOR IN THE REAR DIFFERENTIAL, ABS AND BRAKE LIGHT CAME ON BUT DIDN'T AFFECT PERFORMANCE AT ALL, REPLACED THE SENSOR AND DIDN'T HAVE ANY MORE TROUBLE FROM IT. FIFTH PROBLEM IS THE BACK WINDOW LEAKS BUT I'M GOING TO FIX THAT WITH A GENEROUS BLOB OF WELDER GLUE INSIDE WHEN I FINALLY GET AROUND TO PULLING THE HEADLINER DOWN. *TR
NHTSA ODI #10217457
78,000 miles · Feb 4, 2008
Structure
THERE ARE MULTIPLE CRACKS OF VARIOUS SIZES ON THE DASH OF MY 2000 DODGE RAM. I AM CONCERNED THAT THE DASH IS GOING TO START COLLAPSING CAUSING DAMAGE TO WIRING IN UNDER THE DASH, HOWEVER, MORE IMPORTANTLY IT POSES A RISK OF PASSENGER AIRBAG FAILURE DUE TO POSSIBLE PUNCTURE. WHEN NOT BEING DRIVEN THE DASH HAS ALWAYS BEEN PROTECTE…
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THERE ARE MULTIPLE CRACKS OF VARIOUS SIZES ON THE DASH OF MY 2000 DODGE RAM. I AM CONCERNED THAT THE DASH IS GOING TO START COLLAPSING CAUSING DAMAGE TO WIRING IN UNDER THE DASH, HOWEVER, MORE IMPORTANTLY IT POSES A RISK OF PASSENGER AIRBAG FAILURE DUE TO POSSIBLE PUNCTURE. WHEN NOT BEING DRIVEN THE DASH HAS ALWAYS BEEN PROTECTED AND IS NOT THE RESULT OF ANY ACCIDENT. THIS NEEDS TO BE RECTIFIED BY THE MANUFACTURER BEFORE SOMEONE IS SERIOUSLY INJURED DUE TO POOR QUALITY PARTS. *TR
NHTSA ODI #10216937
Mileage unknown · Jan 30, 2008
Structure
THE DASH ON MY 2000 DODGE RAM 1500 HAS CRACKED IN ABOUT 8-10 PLACES. IT IS STARTING TO FALL AND LEAVE HOLES IN THE DASH. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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