MY COMPLAINT IS IN REGARD TO MY 2000 DODGE RAM 1500 DASHBOARD. IT HAS BEEN CRACKING FOR YEARS AND THE WIRING UNDERNEATH IS NOW ALMOST 100% EXPOSED. I HAVE ALREADY HAD ELECTRICAL PROBLEMS AND HAVE JUST RECENTLY IN THE PAST MONTH HAVE GOTTEN THE ELECTRICAL SYSTEM RESTORED. I HAVE CONTACTED DAIMLER CHRYSLER AND CONSTANTLY BEEN GIVE…
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MY COMPLAINT IS IN REGARD TO MY 2000 DODGE RAM 1500 DASHBOARD. IT HAS BEEN CRACKING FOR YEARS AND THE WIRING UNDERNEATH IS NOW ALMOST 100% EXPOSED. I HAVE ALREADY HAD ELECTRICAL PROBLEMS AND HAVE JUST RECENTLY IN THE PAST MONTH HAVE GOTTEN THE ELECTRICAL SYSTEM RESTORED. I HAVE CONTACTED DAIMLER CHRYSLER AND CONSTANTLY BEEN GIVEN THE RUN AROUND. PLEASE HELP ME AS I KNOW I AM NOT THE ONLY CONSUMER TO HAVE THIS SAME PROBLEM. THANK YOU VERY MUCH. *TR
NHTSA ODI #10237595
160,000 miles · Aug 6, 2008
Air BagsStructure
THE DASH ON MY 2000 DODGE RAM 1500 QUAD CAB BEGAN CRACKING ABOUT A YEAR AGO. AT THIS TIME I HAVE TWO LARGE CRACKS THAT HAVE MET TO FORM A HALF MOON SHAPE THAT IS STICKING UP FROM THE REST OF THE DASH. I ALSO HA HAVE TWO SMALLER CRACKS THAT EXTEND FROM THE WINDSHIELD TO THE EDGE OF THE DASH WHERE IT CURVES DOWN TO THE AIRBAG. …
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THE DASH ON MY 2000 DODGE RAM 1500 QUAD CAB BEGAN CRACKING ABOUT A YEAR AGO. AT THIS TIME I HAVE TWO LARGE CRACKS THAT HAVE MET TO FORM A HALF MOON SHAPE THAT IS STICKING UP FROM THE REST OF THE DASH. I ALSO HA HAVE TWO SMALLER CRACKS THAT EXTEND FROM THE WINDSHIELD TO THE EDGE OF THE DASH WHERE IT CURVES DOWN TO THE AIRBAG. I AM CERTAIN THAT SHOULD THE AIRBAG DEPLOY IN A CRASH SECTIONS OF THE DASH WERE THE CRACKS ARE WILL FLY OFF AND CAUSE FURTHER INJURY TO ANYONE IN THE PASSENGER COMPARTMENT. *TR
NHTSA ODI #10237241
50,000 miles · Jul 26, 2008
EquipmentStructure
DODGE RAM 1500 PICKUPS HAVE TWO EXPENSIVE/SERIOUS PROBLEMS. (1) THE AIR-CONDITIONER EVAPORATORS UNDER THE DASH FAIL AND (2) THE DASH ITSELF CRACKS IN SEVERAL PLACES, SO WHEN THE AC REPAIRS (INVOLVING DASH REMOVAL) TAKE PLACE, THE MECHANIC TELLS YOU HE/SHE HAS TO ALSO REPLACE THE DASH...WHICH IS TRUE. MANY MANY COMPLAINTS OF DA…
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DODGE RAM 1500 PICKUPS HAVE TWO EXPENSIVE/SERIOUS PROBLEMS. (1) THE AIR-CONDITIONER EVAPORATORS UNDER THE DASH FAIL AND (2) THE DASH ITSELF CRACKS IN SEVERAL PLACES, SO WHEN THE AC REPAIRS (INVOLVING DASH REMOVAL) TAKE PLACE, THE MECHANIC TELLS YOU HE/SHE HAS TO ALSO REPLACE THE DASH...WHICH IS TRUE. MANY MANY COMPLAINTS OF DASH COVER FAILURES IN DODGE RAM 1500 AND OTHER SIMILAR VEHICLES. REPAIRS RUN $1200 OR MORE. DASH SHOULD BE A RECALL ITEM. *TR
NHTSA ODI #10235842
27,000 miles · Jul 16, 2008
Structure
DASHBOARD HAS NUMEROUS CRACKS. *TR
NHTSA ODI #10234571
120,000 miles · Jul 16, 2008
Structure
CRACKED DASH COULD POP AIR BAG. *TR
NHTSA ODI #10234487
70,000 miles · Jul 14, 2008
Structure
I DRIVE A 2000 DODGE RAM AND THE DASH IS FALLING APART. IT STARTED WITH A LITTLE CRACK AND HAS BECOME A HUGE PROBLEM. I TALKED TO DODGE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. IT SEEMS THAT MANY OTHER PEOPLE ARE EXPERIENCING THE SAME PROBLEMS. *TR
NHTSA ODI #10234243
98,000 miles · Jul 6, 2008
Structure
DODGE TRUCK DASHBOARD HAS MANY CRACKS AND EXPOSES WIRING HARNESS TO SHARP BROKEN PIECES. *TR
NHTSA ODI #10233312
36,000 miles · Jun 30, 2008
Structure
THE DASHBOARD IS CRACKED AND CAVING IN. THERE ARE LARGE PIECES OF THE DASH JUST CRUMBLING. I HAVE READ HUNDREDS OF COMPLAINTS BY OTHER CONSUMERS WITH THE SAME PROBLEM. OBVIOUSLY A FACTORY DEFECT WITH CHEAP PLASTIC. DODGE STATES THE DASH IS "UPHOLSTERY" AND IS NOT COVERED UNDER ANY WARRANTY. *TR
NHTSA ODI #10232695
140,000 miles · Jun 21, 2008
Structure
THE DASH IN MY 2000 DODGE RAM 1500 IS CRACKED AND FALLING APART. THE PIECES ARE JAGGED AND VERY SHARP. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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