1999 Dodge RAM 1500

STEERING SEEMED LOOSE. DEALER REPLACED TRAC BAR, INNER AND LOWER TIE ROD ENDS, AND AN ADDITIONAL BAR. JUST AFTER WARRANTY EXPIRED, MILEAGE 35,982 ON NOVEMBER 21, 2002. AS OF MARCH 5, 2003 FRONT END AND STEERING IS WORSE THAN WHEN IT WENT IN. VERY LOOSE FEELING, FREQUENT STEERING WHEEL CORRECTION NEEDED. VERY DANGEROUS SITUATION ESPECIALLY ON SNOW COVERED ROADS. VERY UNSAFE FEELING. DEALER WAS ASKED TO CHECK WORK THAT WAS PERFORMED ON NOVEMBER 0F 2002, ON JANUARY 30, 2003. THEY DID NOT LOOK INTO THE SITUATION. ALSO WOULD LIKE TO COMPLAIN ABOUT THE RADIATOR NEEDING TO BE REPLACED ALONG WITH CRANK SHAFT SEAL, LOWER PAN GASKET, AND FRONT SEAL. THIS WAS WITH MILEAGE OF 38,105. THESE ITEMS SHOULD NOT FAIL WITH THIS LOW MILEAGE AND AGE!!!! OBVIOUSLY A DEFECT IN MANUFACTURING, AND CHRYSLER WILL NOT ADMIT TO ANY FAULT OF THEIR PRODUCT. I HAVE RECORDS AND PROOF OF DAMAGED ITEMS IF NEEDED. I AKSED CHRYSLER TO PAY FOR PARTS ONLY, BUT THEY REFUSED TO DO SO. THEY ALSO REFUSED TO INVESTIGATE THE SERIOUS AND DANGEROUS FRONT END ISSUE.*JB

AUTOMATIC TRANSMISSION FAILURE - VEHICLE STARTED TO SKIP WHEN SHIFTING FROM 1ST GEAR TO SECOND GEAR. TOOK IT TO THE DEALER AND WAS TOLD I WAS 200 MILES OUT OF WARRANTY AND THEY COULD NOT FIX IT UNDER WARRANTY (EVEN THOUGH I HAD BEEN HAVING PROBLEMS FOR A MONTH BEFORE THAT AND HADN'T TIME TO GET IN TO GET IT LOOKED AT). WAS TOLD THAT OTHER TRANSMISSIONS WERE ALSO FAILING, BUT DODGE WOULD NOT DO ANYTHING. I AM A FORMER CHRYSLER EMPLOYEE, AS IS MY FATHER. ALWAYS BEEN LOYAL TO CHRYSLER PRODUCTS, BUT AFTER THIS, I CAN'T TELL ENOUGH PEOPLE TO BUY FOREIGN AND NOT DOMESTIC - CHEAP QUALITY AND POOR CUSTOMER SERVICE. THEY SELL YOU A VEHICLE AND THE PROBLEMS ARE YOURS - TOO BAD. FINALLY GOT SOME HELP FROM THE CHRYSLER CORPORATE CENTER MICHIGAN.FIRST DEALER SAID "PASSING CABLE WAS PROBLEM, THEN LATER ON FOUND TRANSMISSION WAS FAULT. A REBUILT ONE WAS INSTALLED, AND NOW THAT TOO IS HAVING PROBLEMS. THIS VEHICLE IS USED ONLY TO GO TO AND FROM WORK AND AROUND TOWN. NO HEAVY HAULING, HEAVY TOWING (DO HAUL PUSH MOWER AND HAND TRIMMER, RAKE, ETC) OR ANY HEAVY DRIVING. TRUCK IS MAINTAINED ON SCHEDULE - TREATED WITH CARE LIKE A KID.

MANIFOLD GASKET SUCKED IN.. CAUSING SPARK KNOCKING. HEADLIGHT NOT WORKING PROPERLY DUE TO BAD GROUND. CHRYSLER FIXED HEADLIGHT AT NO CHARGE, HOWEVER, TOLD ME THERE WAS A TSB ON MANIFOLD GASKET AND STILL CHARGED ME FOR REPAIRS.. THEY STATED THAT THEY DID NOT HAVE TO FIX BECAUSE THEY REMODELED THE ENGINE. FEMALE SUBJECT AT CHRYSLER HEADQUARTERS HUNG UP ON ME.

I BOUGHT MY TRUCK IN 1999 AND HAD TO REPLACE THE TRANSMISSION A WEEK AGO. THE MECHANIC WHO REPLACED IT EXPLAINED THERE IS A DEFECTIVE VALVE IN THE TRANSMISSION FLUID LINE THAT STICKS WHEN DRIVING ON THE HIGHWAY DENYING THE TRANSMISSION FLUID THEREBY BURNING IT UP. CHRYSLER IS AWARE OF THIS DEFECT BUT REFUSES TO OWN UP TO THE DEFECT. THEY REPLACED MY TRANSMISSION WITH ANOTHER DEFECTIVE TRANSMISSION WHICH I WAS TOLD THE DAY AFTER INSTALLING THE NEW TRANSMISSION WOULD NEED TO BE REPLACED AGAIN. I CALLED CHRYSLER TO ASK WHAT THEY INTEND TO DO REGARDING NOT ONLY OWNING UP THE DEFECTIVE VALVE BUT ALSO WHAT THEY WERE WILLING TO DO FOR ME DUE TO THE INCONVENIENCE OF HAVING TO NOT HAVE MY VEHICLE FOR A WEEK UNTIL THEY CAN REPLACE THE TRANSMISSION AGAIN, AND WAS TOLD THEY WERE WILLING TO DO NOTHING ON EITHER ISSUE.

MY DODGE PICKUP HAS BEEN INTO THE DEALER MANY TIMES TO TRY TO FIX A REPETITIVE PROBLEM WITH MY FRONT DRIVER SIDE BRAKES. ONE PAD OUT OF THE FOUR UP FRONT WEAR DOWN TO NOTHING WHILE THE OTHER 3 HAVE PRACTICALLY NO WEAR. THE DEALERSHIP HAS CHANGED THE CALIPER, ROTOR, PADS, EVERYTHING THAT HAS TO DO WITH THE FRONT DISC BRAKES TO NO AVAIL. THE SAME FRONT DRIVER SIDE WHEEL AREA HAS HAD THE IDLER ARM REPLACED AND OTHER PARTS TO TRY TO REMEDY THE PROBLEM, BUT NOTHING HAS WORKED. THE DEALERSHIP NOW HAS RUN OUT OF PARTS TO CHANGE TO TRY TO FIX, SO THEY HAVE PRETTY MUCH GAVE UP AND SAY THAT I HAVE TO PAY FOR ANOTHER BRAKE JOB. THE SINGLE PAD WEARS ALL THE WAY DOWN TO THE RIVETS WITHIN 12-15K MILES, SO THE DEALER TELLS ME THAT I WILL NEED A BRAKE JOB EVERY 12-15K MILES. RIDICULOUS. THEY HAVE ACCEPTED ALL THE OTHER PRIOR ATTEMPTS TO FIX THIS PROBLEM UNDER THE VEHICLE WARRANTY, BUT NOW THEY WILL NOT, AS THEY HAVE RUN OUT OF IDEAS TO FIX IT. THE VEHICLE IS STILL WITHIN ITS WARRANTY PERIOD. THEY HAVE NO EXPLANATION TO GIVE ME FOR THIS FAILURE EITHER.

WHILE DRIVING THE VEHICLE, THE AUTOMATIC TRANSMISSION HAD BROKEN, AND CAUSED THE CONSUMER TO PULL OFF OF THE ROAD. THE DEALER HAS BEEN NOTIFIED. *TS THE DEALER STATED THAT THE TORQUE CONVERTER HAD GONE OUT AND MELTED ON THE FLYWHEEL. THE DEALER ALSO FOUND METAL SHAVINGS ALL OVER. THERE WAS ANOTHER INCIDENT WHERE THE CONSUMER PLACED GAS IN THE VEHICLE, AND LATER FOUND FLUID POURING OUT OF THE VEHICLE. THE CONSUMER THEN PLACED TRANSMISSION FLUID IN THE VEHICLE. THE TRANSMISSION WAS REPLACED ALONG WITH THE COOLER LINE, AND THE SYSTEM WAS FLUSHED THE SYSTEM. *SCC