NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
16 reportsClear category filter96,000 miles · Feb 18, 2021
Latches/locks/linkages
TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 20-30 MPH, THE HOOD UNLATCHED WITHOUT WARNING. THE CONTACT CALLED RUSS DARROW CHRYSLER DODGE JEEP RAM OF MILWAUKEE (10901 W METRO AUTO MALL, MILWAUKEE, WI 53224, (888) 497-8363) HOWEVER, VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIF…
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TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 20-30 MPH, THE HOOD UNLATCHED WITHOUT WARNING. THE CONTACT CALLED RUSS DARROW CHRYSLER DODGE JEEP RAM OF MILWAUKEE (10901 W METRO AUTO MALL, MILWAUKEE, WI 53224, (888) 497-8363) HOWEVER, VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
NHTSA ODI #11396822
86,435 miles · Jan 8, 2018
Latches/locks/linkages
TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 30 MPH, THE HOOD SUDDENLY OPENED AND SHATTERED THE WINDSHIELD. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HOOD, WINDSHIELD, AND HOOD LA…
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TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 30 MPH, THE HOOD SUDDENLY OPENED AND SHATTERED THE WINDSHIELD. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HOOD, WINDSHIELD, AND HOOD LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THERE WAS NOTHING THEY COULD DO SINCE THERE WAS NO OPEN RECALL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 86,435.
NHTSA ODI #11061239
201,000 miles · Jun 21, 2016
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TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. WHEN THE VEHICLE WAS TAKEN FOR A TEST DRIVE, THE HOOD LATCH FRACTURED AND THE HOOD FLEW OPEN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY KEPT THE VEHICLE FOR FOUR WEEKS. THE DEALER OFF…
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TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. WHEN THE VEHICLE WAS TAKEN FOR A TEST DRIVE, THE HOOD LATCH FRACTURED AND THE HOOD FLEW OPEN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY KEPT THE VEHICLE FOR FOUR WEEKS. THE DEALER OFFERED TO BUY BACK THE VEHICLE BECAUSE THE RECALL WAS NO LONGER VALID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
NHTSA ODI #10875688
94,000 miles · Sep 16, 2015
Latches/locks/linkages
TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE HOOD LATCH BECAME INOPERABLE WITHOUT WARNING AND CAUSED THE HOOD TO OPEN UNEXPECTEDLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 01/20/16*LJ *CN
NHTSA ODI #10764127
100,000 miles · Apr 1, 2011
Latches/locks/linkages
I OWN A 1999 DODGE RAM 1500. ON THIS MODEL AS WELL AS MANY OTHER MODELS THE SECONDARY HOOD LATCH WAS RECALLED FOR FAILING TO WORK. NOW MY TRUCK HAD BEEN SERVICED BUT ONE DAY MY HOOD FLEW OPEN WITH SUCH FORCE IT SPRUNG BOTH OF THE SPRING HINGES, RIPPED THE CORNERS OF MY HOOD AND BENT THEM (NOW STARTING TO RUST), CRACKED MY WINDSH…
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I OWN A 1999 DODGE RAM 1500. ON THIS MODEL AS WELL AS MANY OTHER MODELS THE SECONDARY HOOD LATCH WAS RECALLED FOR FAILING TO WORK. NOW MY TRUCK HAD BEEN SERVICED BUT ONE DAY MY HOOD FLEW OPEN WITH SUCH FORCE IT SPRUNG BOTH OF THE SPRING HINGES, RIPPED THE CORNERS OF MY HOOD AND BENT THEM (NOW STARTING TO RUST), CRACKED MY WINDSHIELD AND AT ONE POINT I COULD NOT GET THE HOOD TO LATCH SHUT SO I NOW TIE IT DOWN WITH TWINE. I WAS ONLY DOING ABOUT 25-30, JUST LEAVING A DRIVEWAY. MY DAUGHTER WAS SCARED (?@#^@ AS WAS I) AND WHEN I CALLED THE DODGE COMPANY EVERYONE WAS NICE EXCEPT THE INSURANCE REP HE REALLY TOOK THE CAKE. HE BLAMED ME FOR THE ACCIDENT SAYING IT WAS NOT THE SECONDARY HOOD LATCHES FAULT BUT THE PRIMARY AND THAT I DID NOT PROPERLY MAINTAIN IT. I NEVER GOT THE CHANCE TO ASK HIM WHAT THE (BLANK) DO I PAY FOR THE DODGE DEALERSHIP TO KEEP MY VEHICLE MAINTAINED, WHICH I NEVER KNEW YOU HAD TO MAINTAIN A HOOD LATCH? EVEN SO THE SECONDARY LATCH WAS THE ISSUE THAT NEVER HELD EVEN IF THE PRIMARY LATCH FAILED. I TALKED TO MY DEALERSHIP AND THEY WERE STUNNED AT THIS, THEY SAID IT WAS OBVIOUS THE SECONDARY HOOD LATCH FAILED AND ONCE RECALLED ALWAYS RECALLED. I WENT AS FAR AS SAYING THEY DID NOT HAVE TO DO THE $2500.00 WORTH OF REPAIRS (ESTIMATED BY THE DODGE DEALERSHIP) I JUST WANTED THE LATCH TO WORK SO I DON'T HAVE TO WORRY ABOUT IT DOING IT AGAIN AND TO FIX THE SPRINGS SO I DO NOT HAVE TO BE A BODY BUILDER TO OPEN AND SHUT MY HOOD AND TO BEND BACK THE METAL AND TOUCH UP THE PAINT SO IT DON'T RUST. (ITS AN OLDER TRUCK BUT DOESN'T HAVE TO LOOK LIKE CRAP OR BE A SAFETY ISSUE. I AM REALLY TICKED OFF AT DODGE AND WANTED TO ALERT YOU TO MY SITUATION. HOW MANY OTHERS HAD THIS HAPPEN AND GOT THE SAME RESPONSE? I MAY EVEN GO TO A NEWS STATION AND PLEAD MY CASE THERE, THAT GUY FOR DODGE REALLY TICKED MY OFF. THANK YOU FOR LISTENING. *TR
NHTSA ODI #10394005
171,000 miles · Feb 19, 2011
Latches/locks/linkages
ON JANUARY 28 2011, I PURCHASED A 1999 DODGE RAM 1500 FROM HONEST ZIGGY'S. THERE WERE LITTLE THINGS THAT NEEDED TO BE DONE, BUT THAT WAS OKAY WITH US. THEN IN FEBRUARY OF 2011 I WAS GOING DOWN THE ROAD AND MY DRIVER'S DOOR CAME OPEN. COME TO FIND OUT WE HAD TO SPEND $400.00 ON GETTING THE DRIVER'S DOOR FIXED. WE CALLED ZIGGY'S T…
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ON JANUARY 28 2011, I PURCHASED A 1999 DODGE RAM 1500 FROM HONEST ZIGGY'S. THERE WERE LITTLE THINGS THAT NEEDED TO BE DONE, BUT THAT WAS OKAY WITH US. THEN IN FEBRUARY OF 2011 I WAS GOING DOWN THE ROAD AND MY DRIVER'S DOOR CAME OPEN. COME TO FIND OUT WE HAD TO SPEND $400.00 ON GETTING THE DRIVER'S DOOR FIXED. WE CALLED ZIGGY'S TO LET THEM KNOW AND THEY SAID THAT WE BOUGHT IT "AS IS". I THOUGHT BEFORE THEY PUT A VEHICLE UP FOR SALE THEY HAVE TO MAKE SURE THAT IT IS SAFE TO BE ON THE ROAD. WE HAD TO REPLACE THE DOOR HINGES ON THE DRIVER'S SIDE BECAUSE THEY WERE SO OLD AND WHEN THE DOOR WOULD SHUT IT WAS NOT LINING UP PROPERLY. IT WAS LIKE THAT FOR A LONG TIME BECAUSE IT STARTED TO CRACK. WE HAD TO GO TO A BODY SHOP TO GET IT FIXED. THEY HAD TO CUT OUT AT LEAST QUARTER OF THE DOOR AND REPLACE IT.ZIGGY'S SAID THAT IT WAS OUR PROBLEM AND THAT THEY WERE NOT GOING TO DO ANYTHING. ZIGGY TOLD US THAT THERE WAS NOTHING WRONG WITH IT AND THAT WE CAUSED THE DOOR TO BE LIKE THAT. AND WHEN WE CONFRONTED HIM ABOUT IT HE SAID THAT HE DID NOT KNOW THAT THERE WAS ANYTHING WRONG WITH IT AND HE SAID THAT HE MECHANIC LOOKED AT IT ALSO AND SAID THAT THERE WAS NOTHING WRONG WITH IT.WE NEED TO FIND OUT WHAT RIGHTS WE HAVE TO MAKE SURE THAT THIS DOES NOT HAPPEN TO ANYONE ELSE. WE TOOK IT FOR A TEST DRIVE AND NOTICED THAT THE TRANSMISSION WAS SLIPPING AND WE TOLD ZIGGY ABOUT IT AND HE SAID THAT THERE WAS NOTHING WRONG. WE WOULD LIKE TO KNOW WHAT CAN BE DONE ABOUT THIS. WE JUST DON'T HAVE THE MONEY TO DISH OUT TO FIX THIS TRUCK THAT HE SAID WAS SAFE AND TO BE WORKING PROPERLY. WE ALSO WANT TO KNOW IF THERE SHOULD HAVE BEEN AT LEAST A 30 DAY WARRANTY WITH AN "AS IS" VEHICLE. THE VEHICLE IS UNDER MY WIFE. SHE GOT IT FOR ME TO BACK AND FORTH TO THE DOCTORS SO WE DON'T HAVE TO PUT MUCH MILEAGE ON THE OTHER VEHICLE WE HAVE. *TR
NHTSA ODI #10383349
66,500 miles · May 2, 2007
Latches/locks/linkages
TL*THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 45 MPH THE HOOD AUTOMATICALLY POPPED OPEN. THE VEHICLE WAS TAKEN TO THE DEALER ,WHO THEN REFERRED HER TO NHTSA. SHE WAS INFORMED OF RECALL # 01V040000 CONCERNING LATCHES/LOCKS/LINKAGES:HOOD:LATCH. HOWEVER, THE MANUFACTURER STATED THAT THIS VEHICLE WAS EXCLUDED T FROM T…
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TL*THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 45 MPH THE HOOD AUTOMATICALLY POPPED OPEN. THE VEHICLE WAS TAKEN TO THE DEALER ,WHO THEN REFERRED HER TO NHTSA. SHE WAS INFORMED OF RECALL # 01V040000 CONCERNING LATCHES/LOCKS/LINKAGES:HOOD:LATCH. HOWEVER, THE MANUFACTURER STATED THAT THIS VEHICLE WAS EXCLUDED T FROM THE RECALL DUE TO THE VIN. THE FAILURE OCCURRED ON MAY 1, 2007. AS A RESULT OF THE FAILURE THE SPRINGS AND WINDSHIELD WERE COMPLETELY DAMAGED. THE CURRENT AND FAILURE MILEAGES WERE 66,500.*AK
NHTSA ODI #10189483
66,500 miles · May 1, 2007
Latches/locks/linkages
TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 45 MPH ON MAY 1, 2007 THE HOOD AUTOMATICALLY OPENED. AS A RESULT, THE SPRINGS AND THE WINDSHIELD WERE DAMAGED. IT WAS DIFFICULT TO CLOSE THE HOOD. THE DEALER REFERRED HER TO THE NATIONAL HIGHWAY SAFETY ADMINISTRATION. (NHTSA). THE MANUFACTURER STATED THAT THIS …
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TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 45 MPH ON MAY 1, 2007 THE HOOD AUTOMATICALLY OPENED. AS A RESULT, THE SPRINGS AND THE WINDSHIELD WERE DAMAGED. IT WAS DIFFICULT TO CLOSE THE HOOD. THE DEALER REFERRED HER TO THE NATIONAL HIGHWAY SAFETY ADMINISTRATION. (NHTSA). THE MANUFACTURER STATED THAT THIS VEHICLE WAS NOT A PART OF RECALL NUMBER 01V040000. DUE TO THE VIN EVEN THOUGH THE CONSUMER'S VEHICLE MANIFESTED THE SAME FAILURE AS MENTIONED IN THE RECALL, THEY ERE UNABLE TO ASSIST THEM. THE FAILURE AND CURRENT MILEAGE WERE 66,500. *AK UPDATED 05/23/07. *JB
NHTSA ODI #10189430
71,201 miles · Aug 10, 2005
Latches/locks/linkages
DT: CONTACT STATED ON 8-5-05 THE HOOD FLEW UP AND DESTROYED THE WINDSHIELD, DAMAGED THE HOOD AND THE HOOD HINGES. HE CITED A RECALL 01V040000 REGARDING HOOD LATCH. HE SAID THE RECALL SEEMED TO APPLY TO SALT BELT STATES, BUT HE S THE CAR WAS BOUGHT AND REGISTERED IN TEXAS, AND THEY HAVE A LOT OF SALT JUST IN THE AIR. HE SAID NO…
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DT: CONTACT STATED ON 8-5-05 THE HOOD FLEW UP AND DESTROYED THE WINDSHIELD, DAMAGED THE HOOD AND THE HOOD HINGES. HE CITED A RECALL 01V040000 REGARDING HOOD LATCH. HE SAID THE RECALL SEEMED TO APPLY TO SALT BELT STATES, BUT HE S THE CAR WAS BOUGHT AND REGISTERED IN TEXAS, AND THEY HAVE A LOT OF SALT JUST IN THE AIR. HE SAID NONE OF THE GULF STATES WERE INCLUDED IN THE RECALL. HE IS CERTIFIED TECHNICIAN AND SEES ALL KINDS OF RUST ON VEHICLES DUE TO SALT. HE HAS NOT YET CONTACTED THE MANUFACTURER BUT PLANS TO TODAY.*AK
NHTSA ODI #10132197
100,000 miles · May 4, 2005
Latches/locks/linkagesPower TrainSuspension
CONTACT STATED: 1999 DODGE RAM 1500 TRUCK. HOOD POPPED UP AT 45 MPH. SECONDARY LATCH DID NOT CATCH, IT JUST WENT RIGHT UP. DID NOT HIT A BUMP IN THE ROAD. VEHICLE WAS ON SMOOTH ROAD. ALSO, HAD TO HAVE THE WHOLE FRONT END/ REAR END AND TRANSMISSION REBUILT. *AK
NHTSA ODI #10119710