1998 Dodge RAM 1500

'ON MAY 26, 2003 I TOOK MY PICKUP TO DENOYER DODGE 2242 CENTRAL AVE, SCHENECTADY, NEW YORK AND HAD THEM HANDLE THE RECALL SITUATION. 'ON DECEMBER 4, 2008 TRAVELING SOUTH ON INTERSTATE 87 THE HOOD FLEW UP SMASHED THE WINDSHIELD. THE GRILL WORK FLEW OFF THE HOOD AND LANDED IN THE BED OF THE TRUCK. 'I CALLED 911 AND THE NEW YORK STATE POLICE ARRIVED AND FILED A REPORT. I HAD THE TRUCK TOWED. 'ON DECEMBER 5, 2008 I CALLED DODGE CUSTOMER SERVICE AT 1-800-992-1997 AND SPOKE TO RHYS. I WAS TOLD TO TAKE THE TRUCK TO A LOCAL DEALER WHO WOULD DETERMINE THE CAUSE OF THE HOOD LATCH DISENGAGING. SHE SUGGESTED I COULD CALL LANGON CHRYSLER JEEP OR GOLDSTEIN CHRYSLER. SHE ALSO INFORMED ME THAT IF IT WAS THE LATCH THAT THEY WOULD BE RESPONSIBLE AND I WOULD ALSO BE GIVEN A LOANER VEHICLE TO DRIVE. SHE GAVE ME A REFERENCE NUMBER OF 18144145 I CALLED LANGON AND SPOKE TO MIKE. HE INFORMED ME THAT THEY DIDN'T HAVE A BODY SHOP. HE ALSO TOLD ME I NEEDED TO CALL A DIFFERENT 800 NUMBER TO REPORT THE PROBLEM. HE GAVE ME 1-800-283-5882 I CALLED THE 1-800-283-5882 WHICH THE RECORDED NUMBER GAVE ME 1-800-856-5545 WHICH I CALLED. SPOKE TO DAVE WHICH TOLD ME I WAS SPEAKING TO CHRYSLER AND HE TRANSFERRED ME BACK TO AUSTIN AT THE ORIGINAL 800 NUMBER (1-800-922-1997) AUSTIN ASKED ME FOR MY REFERENCE NUMBER (18144145) AND HE REPEATED WHAT I HAD ALREADY BEEN TOLD BY RHYS. HE SAID THAT IF THIS ACCIDENT WAS CAUSED BY THE RECALLED LATCH THAT DODGE WOULD BE RESPONSIBLE AND I WOULD GET A LOANER CAR. I THAN CALLED GOLDSTEIN CHRYSLER I SPOKE TO MORGAN AND REPEATED THE WHOLE STORY. MORGAN TOLD ME BASICALLY THE SAME THING I HAD BEEN TOLD BY THE OTHER CHRYSLER DEALER. HE SAID THEY WOULD INSPECT THE TRUCK AND SEE IF ANYONE HAD LEFT THE HOOD OPEN. FEELING LIKE I AM GETTING THE RUN AROUND I CALLED LISA AT SCATUB MY INSURANCE COMPANY. I WAS TOLD TO CALL KEMPER INSURANCE TO START THE PAPERWORK. THE HAD THE ADJUSTER CALL ME AND SHE SUGGESTED THEY HAVE THE TRUCK TOWED TO METRO FOR. *TR

TL*THE CONTACT OWNS A 1998 DODGE RAM. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD BANG THAT SOUNDED LIKE AN EXPLOSION. HE LOOKED IN THE REAR VIEW MIRROR AND NOTICED THAT THE ENTIRE REAR OF THE VEHICLE WAS IN FLAMES. THE FLAMES QUICKLY ENGULFED THE DRIVER'S SIDE OF THE VEHICLE. HE MANAGED TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A LOCAL SERVICE STATION AND A LARGE HOLE WAS FOUND IN THE FUEL TANK. THE MECHANIC STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED AT THE ESTIMATED COST OF $3,500. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 160,000.

TL*THE CONTACT OWNS A 1998 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, THE HOOD DISENGAGED FROM THE LATCH MECHANISM AND CRASHED INTO THE WINDSHIELD. THE HOOD AND DRIVER'S SIDE WINDSHIELD WERE DAMAGED. THERE WERE NO PRIOR WARNINGS OR INJURIES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED THE INSURANCE COMPANY OF THE DAMAGES AND IS WAITING ON THE VEHICLE TO BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 132,000.

TL*THE CONTACT OWNS A 1998 DODGE RAM 1500 CLUB CAB. THE CONTACT STATED THAT THE VEHICLE HAS FAULTY BRAKE LINES. WHILE DRIVING 25 MPH, THE HARD LINE FAILED. THE BRAKE LINES WERE REPLACED ONCE BEFORE. THE CONTACT STATED THAT THE WEATHER CONDITIONS WERE NOT A FACTOR, AND SHE FEELS THAT THIS IS A SAFETY ISSUE BECAUSE IT COULD LEAD TO A SERIOUS CRASH. THE CURRENT AND FAILURE MILEAGES WERE 150,086.

THE ABS AND BRAKE LIGHT COMES ON AND STAYS ON UNTIL I RESTART THE ENGINE, GOES OUT BUT COMES BACK ON, THIS SEEMS TO BE A BIG PROBLEM WITH THE 1998 DODGE RAM 1500, I HAVE CHANGED THE REAR WHEEL SPEED SENSOR THAT EVERYONE TELLS ME THAT THE DODGE IS FAMOUS FOR, NO HELP, THEN CHANGED THE BREAK LIGHT SENSOR, NO HELP, BRAKES, NO HELP, WHAT DO I DO KNOW, CAN'T SELL IT DUE TO THE LIGHTS BEING ON. *TR