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2011 Dodge Nitro

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Dodge Nitro do not stand out strongly from the model-year median of 78.

About this comparison →

When problems were reported

Mileage at the reported incident

92 reports with mileage · 30 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports1 fire reports4 injury reports

What owners actually said

122 reports
60,000 miles · Nov 13, 2014
Engine And Engine Cooling

THE HEATER CORE ON MY CAR HAS CRACKED AND IS LEAKING FUEL INTO THE DRIVER SIDE FLOOR. THIS SHOULD NOT BE HAPPENING ON A CAR WITH 60000 MILES THAT IS ONLY 3 YEARS OLD. I WAS TOLD THAT AN AVERAGE OF 178 HEATER CORES ARE BEING BOUGHT PER WEEK FOR DODGE NITROS. THIS SEEMS LIKE A VERY HIGH NUMBER AND I WOULD HOPE A RECALL IS BEING LO…

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THE HEATER CORE ON MY CAR HAS CRACKED AND IS LEAKING FUEL INTO THE DRIVER SIDE FLOOR. THIS SHOULD NOT BE HAPPENING ON A CAR WITH 60000 MILES THAT IS ONLY 3 YEARS OLD. I WAS TOLD THAT AN AVERAGE OF 178 HEATER CORES ARE BEING BOUGHT PER WEEK FOR DODGE NITROS. THIS SEEMS LIKE A VERY HIGH NUMBER AND I WOULD HOPE A RECALL IS BEING LOOKED INTO. *TR

NHTSA ODI #10654696

63,534 miles · Oct 30, 2014
Electrical SystemFire

I PURCHASED MY 2011 DODGE NITRO BRAND NEW FROM GULF GATE DODGE HERE IN HOUSTON TX. SINCE THEN, I HAVE HAD NUMEROUS ISSUES WITH THIS TRUCK STARTING IN 2013. LAST YEAR, THE WATER PUMP WENT OUT. THIS YEAR THE FUEL INJECTORS WENT OUT. IN BOTH OCCASIONS, I PAID OUT OF POCKET TO GET THE ISSUES CORRECTED. I HAVE ALSO CALLED THE DEALERS…

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I PURCHASED MY 2011 DODGE NITRO BRAND NEW FROM GULF GATE DODGE HERE IN HOUSTON TX. SINCE THEN, I HAVE HAD NUMEROUS ISSUES WITH THIS TRUCK STARTING IN 2013. LAST YEAR, THE WATER PUMP WENT OUT. THIS YEAR THE FUEL INJECTORS WENT OUT. IN BOTH OCCASIONS, I PAID OUT OF POCKET TO GET THE ISSUES CORRECTED. I HAVE ALSO CALLED THE DEALERSHIP TO ASK FOR ASSISTANCE, AND HAVE HAD NO LUCK. THEY WERE PROBABLY AS HELPFUL AS A GRAIN OF RICE. I WAS NOT MADE AWARE THAT MY REPAIRS WERE COVERED UNDER MY POWERTRAIN WARRANTY UNTIL THE REPAIRS WERE DONE, (HOW CONVENIENT). NOW THE MOST RECENT SITUATION SEEMS TO BE AN ELECTRICAL PROBLEM WITH THE DRIVER'S SIDE POWER MASTER WINDOW SWITCH (PMWS). BACK IN AUG 2014,THE DRIVER WINDOW WENT OUT. THEN 10/17/2014(FRIDAY) THE PASSENGER BACK WINDOW WENT OUT. 10/20/2014, MONDAY EVENING,MY FIANC WENT (AROUND THE CORNER) TO RUN AN ERRAND AND RETURNED HOME WITH IN ABOUT 15 MINUTES, SCREAMING GRAB THE PH!, AND COME OUT SIDE THE DRIVER SIDE DOOR CAUGHT FIRE. APPARENTLY, THE (PMWS) STARTED TO SMOKE AND CAUGHT A FIRE. HE TOLD ME HE WAS UNABLE TO GET OUT THROUGH THE DRIVER SIDE, AND CROSSED OVER TO THE PASSENGER SIDE. WHEN I DID MAKE IT OUTSIDE TO THE TRUCK. YOU COULD SMELL THE BURN, AND SEE WHERE THE SIDE DOOR PANEL WAS MELTED. I REPORTED THIS TO CHRYSLER ON 10/21/2014. TODAY IS 10/30/2014 AND IN SPITE OF THE "SOMEONE WILL CONTACT YOU IN 24HRS" STATEMENTS, I AM STILL WAITING ON THE CALL. I AM STILL REALLY DEEPLY DISTURBED WITH THE THOUGHT THAT MY KIDS FATHER COULD HAVE DIED, OR EVEN WORSE IF IT WOULD HAVE BEEN EITHER OF MY 2 SMALL KIDS OR MY SELF. SINCE THE INCIDENT WITH MY TRUCK. I HAVE HAD TO PAY FOR A RENTAL CAR, WALK TO THE STORES, WALK MY KIDS TO THE BUS STOP. I'M HAVING TO CATCH THE METRO BUS IN THE WE HOURS OF THE MORNING JUST TO MAKE IT TO WORK IN TIME. I'M VERY SADDEN, UPSET, AND CONFUSED WITH THIS. I WILL NEVER PURCHASE ANY CHRYSLER VEHICLES AGAIN. *TR

NHTSA ODI #10651460

75,000 miles · Oct 29, 2014
Electrical SystemExterior Lighting

THE FIRST SIGN OF ISSUES WAS IN SEPTEMBER, ONE MORNING AFTER MY CAR HAD BEEN LOCKED ALL NIGHT LIKE ALWAYS, THE CAR ALARM ON THE VEHICLE JUST SOUNDED. I RAN OUTSIDE AND UNLOCKED THE CAR THEN LOCKED IT AGAIN AND WENT INSIDE, I WENT BACK AND FORTH MULTIPLE TIMES, EACH TIME AFTER LOCKING THE VEHICLE THE ALARM WOULD SOUND WITHIN FIVE…

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THE FIRST SIGN OF ISSUES WAS IN SEPTEMBER, ONE MORNING AFTER MY CAR HAD BEEN LOCKED ALL NIGHT LIKE ALWAYS, THE CAR ALARM ON THE VEHICLE JUST SOUNDED. I RAN OUTSIDE AND UNLOCKED THE CAR THEN LOCKED IT AGAIN AND WENT INSIDE, I WENT BACK AND FORTH MULTIPLE TIMES, EACH TIME AFTER LOCKING THE VEHICLE THE ALARM WOULD SOUND WITHIN FIVE MINUTES, I PROCEEDED TO TURN ON THE CAR, I HAD SYSTEM WARNINGS PRESENT STATING MY TRUNK WAS UNLOCKED. I CLOSED THE TRUNK MULTIPLE TIMES BUT THE WARNING NEVER SUBSIDED. I HAD TO LEAVE THE CAR UNLOCKED WHILE PARKED UNTIL I TOOK THE CAR INTO THE DEALERSHIP LATER THAT DAY, THE MECHANICS COULD NOT REPLICATE THE "GATE AJAR" WARNING, AND THE CAR ALARM SYSTEM PROBLEM COULDN'T BE FIXED THAT DAY. TWO DAYS LATER, KEEPING MY CAR CONSTANTLY UNLOCKED, I TOOK MY NITRO IN FOR AN EVALUATION, I LEFT WITH A COPY OF THE DIAGNOSIS, AFTER THE HOUR THEY HOOKED MY ENGINE UP TO THEIR COMPUTER THEY STILL WERE UNABLE TO TELL ME WHAT WAS WRONG. THE NEXT DAY AFTER 5 HOURS IN THE SHOP AND $708.00 DODGE REPROGRAMMED THE TIPM AND REPLACED MY SPARK PLUGS. THE CAR PROBLEMS WERE SOLVED FOR TWO DAYS, THEN AGAIN MY CAR ALARM WENT OFF WHILE LOCKED, THE GATE AJAR WARNING ALSO COMES ON RANDOMLY. I MADE AN APPOINTMENT TO BRING IT IN ONE LAST TIME, THE DAY BEFORE I BROUGHT IT IN I WAS DRIVING AT 65MPH AND THE CAR JUST SHUT OFF WITHOUT WARNING. I HAD TO REMOVE THE KEYS AND JUMPSTARTED, THE CAR WAS OKAY UNTIL LATER THAT EVENING WHEN THE DASH COMPUTER STARTED FLASHING RANDOM WARNINGS WHILE DRIVING. TODAY MY CAR WAS IN THE SHOP FOR 10 HOURS, THEY REPROGRAMMED THE TIPM AGAIN, AND THE MECHANICS HAVE NO FIX FOR MY CAR. EVERY ISSUE I AM EXPERIENCING IS THAT OF THE VEHICLES RECALLED IN THE CHRYSLER TIPM RECALL, DODGE REFUSES TO REFUND OR REPLACE MY TIPM AND STATE THAT MY VIN WAS NOT AFFECTED. I AM IN A RENTAL CAR FOR THE NIGHT, TOMORROW I HAVE THE OPTION OF TAKING THE CAR HOME AS IS. *TR

NHTSA ODI #10651184

33,000 miles · Oct 17, 2014
Electrical System

THIS IS ABOUT THE IGNITION KEY. AN EXTRA KEY COSTS $200, THIS IS A SAFETY ISSUE IF SOMEBODY LOSES THEIR KEY AND WAS NOT ABLE TO AFFORD A SPARE. IT IS EXTORTION BY DODGE. ALSO-- TO CHECK THE TRANSMISSION FLUID? MAKE AN APPOINTMENT WITH THE DEALER AND PAY $25 MINIMUM. NEITHER MY MECHANIC NOR THE QUICK OIL CHANGE PLACE CAN CHECK IT…

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THIS IS ABOUT THE IGNITION KEY. AN EXTRA KEY COSTS $200, THIS IS A SAFETY ISSUE IF SOMEBODY LOSES THEIR KEY AND WAS NOT ABLE TO AFFORD A SPARE. IT IS EXTORTION BY DODGE. ALSO-- TO CHECK THE TRANSMISSION FLUID? MAKE AN APPOINTMENT WITH THE DEALER AND PAY $25 MINIMUM. NEITHER MY MECHANIC NOR THE QUICK OIL CHANGE PLACE CAN CHECK IT-- THERE IS NO DIPSTICK, THERE IS A SPECIAL TOOL AND WHERE THE DIPSTICK WOULD BE IT SAYS "DEALER ONLY" AND THAT IS TRUE. MORE EXTORTION. IT IS NOT RIGHT AND NEEDS TO BE STOPPED. "A" PILLARS ARE EXTREMELY THICK-- DI TO THE STYLING, OVERALL VISIBILITY IS SEVERELY COMPROMISED IN THIS VEHICLE. THEY SHOULD ALL BE RECALLED. TRANS AND 4WD ARE JERKY AND GROWL AND HOWL. DEALER: "THEY'RE ALL LIKE THAT". THESE ARE ALSO VERY MUCH SAFETY ISSUES. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10648416

21,500 miles · Sep 28, 2014
Electrical System

HORN STARTED BLARING ON IT OWN. I WAS IN MY HOUSE WITH MY NITRO IN MY DRIVE WAY. AT APPOX. 10AM THE HORN STARTED BLARING ON ITS OWN. I TRIED DISABLING THE ALARM TO NO AVAIL. I ENDED UP DISCONNECTING THE BATTERY TO GET THE HORN TO STOP. THIS IS THE SECOND TIME THIS HAVE HAPPENED, THE FIRST WAS ABOUT TWO MONTHS AGO AND I HAD TO DI…

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HORN STARTED BLARING ON IT OWN. I WAS IN MY HOUSE WITH MY NITRO IN MY DRIVE WAY. AT APPOX. 10AM THE HORN STARTED BLARING ON ITS OWN. I TRIED DISABLING THE ALARM TO NO AVAIL. I ENDED UP DISCONNECTING THE BATTERY TO GET THE HORN TO STOP. THIS IS THE SECOND TIME THIS HAVE HAPPENED, THE FIRST WAS ABOUT TWO MONTHS AGO AND I HAD TO DISCONNECT THE BATTERY THEN TO GET IT TO STOP. *TR

NHTSA ODI #10639620

40,000 miles · Aug 30, 2014
Fuel System, Gasoline

2011 DODGE NITRO GASOLINE FILL SPOUT AND FUEL TANK IS AFFECTED PART. EVERY TIME I FILL UP THE VEHICLE WITH GASOLINE IT SPEWS OUT OF THE GAS TANK ALL OVER ME AND THE SIDE OF THE SUV. I'VE CONTACTED DODGE AND THEY SAY THERE IS NO RECALL. I CONTACTED THE DEALER I BOUGHT IT FROM AND THEY CLAIMED TO HAVE FIXED THE ISSUE AND YET IT PE…

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2011 DODGE NITRO GASOLINE FILL SPOUT AND FUEL TANK IS AFFECTED PART. EVERY TIME I FILL UP THE VEHICLE WITH GASOLINE IT SPEWS OUT OF THE GAS TANK ALL OVER ME AND THE SIDE OF THE SUV. I'VE CONTACTED DODGE AND THEY SAY THERE IS NO RECALL. I CONTACTED THE DEALER I BOUGHT IT FROM AND THEY CLAIMED TO HAVE FIXED THE ISSUE AND YET IT PERSISTS. THIS IS DANGEROUS AND HAZARDOUS TO MY HEALTH. THERE NEEDS TO BE A RECALL FIXING THIS ISSUE. *TR

NHTSA ODI #10629652

36,000 miles · Aug 4, 2014
EngineEquipment

TL* THE CONTACT OWNS A 2011 DODGE NITRO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 7 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. IN ADDITION, THE CONTACT MENTIONED THAT THE AIR CONDITIONING SUDDENLY FAILED TO ACTIVATE. THE FAILURE RECURRED TWICE. THE VEHICLE …

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TL* THE CONTACT OWNS A 2011 DODGE NITRO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 7 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. IN ADDITION, THE CONTACT MENTIONED THAT THE AIR CONDITIONING SUDDENLY FAILED TO ACTIVATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

NHTSA ODI #10618691

525 miles · Jul 25, 2014
Fuel System, GasolinePower TrainVehicle Speed Control

ENGINE STALLS WHILE PARKED OR WHEN ACCELERATING FROM A FULL STOP. IT DOES THE SAME WHILE TAKING A CURVE AND TRYING TO ACCELERATE WHEN THE CURVE ENDED. IT FEELS LIKE THERE IS NOT ENOUGH GASOLINE COMING FROM THE TANK AND THE ENGINE STARVES. IT DOES IT WHEN THE ENGINE HAS FINISHED WARMING AND ALL THE TIME WHILE DRIVING. VEHICLE HAS…

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ENGINE STALLS WHILE PARKED OR WHEN ACCELERATING FROM A FULL STOP. IT DOES THE SAME WHILE TAKING A CURVE AND TRYING TO ACCELERATE WHEN THE CURVE ENDED. IT FEELS LIKE THERE IS NOT ENOUGH GASOLINE COMING FROM THE TANK AND THE ENGINE STARVES. IT DOES IT WHEN THE ENGINE HAS FINISHED WARMING AND ALL THE TIME WHILE DRIVING. VEHICLE HAS BEEN IN SERVICE FOR WARRANTY BECAUSE OF THIS ISSUE, BUT THE PROBLEM RETURNS AS SOON AS 1 WEEK AFTER. *TR

NHTSA ODI #10616371

42,950 miles · May 23, 2014
Structure

TL* THE CONTACT OWNS A 2011 DODGE NITRO. THE CONTACT STATED THERE WAS WATER IN THE CEILING OF THE VEHICLE. THE CONTACT NOTICED WATER STAINS ON BOTH SIDES OF THE CEILING OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER/MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURREN…

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TL* THE CONTACT OWNS A 2011 DODGE NITRO. THE CONTACT STATED THERE WAS WATER IN THE CEILING OF THE VEHICLE. THE CONTACT NOTICED WATER STAINS ON BOTH SIDES OF THE CEILING OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER/MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 42,950.

NHTSA ODI #10593695

21,000 miles · Apr 30, 2014
Engine

TL* THE CONTACT OWNS A 2011 DODGE NITRO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THE ENGINE CONTINUOUSLY LEAKED OIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE, WHO STATED THAT THE OIL FILTER SEAL WAS LOOSE AND CONTRIBUTED TO THE FAILURE. THE TECHNICIAN TIGHTENED THE OIL FILTER ON TWO SEPAR…

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TL* THE CONTACT OWNS A 2011 DODGE NITRO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THE ENGINE CONTINUOUSLY LEAKED OIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE, WHO STATED THAT THE OIL FILTER SEAL WAS LOOSE AND CONTRIBUTED TO THE FAILURE. THE TECHNICIAN TIGHTENED THE OIL FILTER ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 6/10/14*CN THE MECHANIC INFORMED THE CONSUMER, THE OIL SEAL FOR THE OIL FILTER APPEARED TO BE MISALIGNED. THE SEAT WAS ADJACENT TO THE ENGINE AND WAS SUPPOSED TO FORM A TIGHT SEAL WHEN THE OIL FILTER WAS INSTALLED DOING AN OIL CHANGE. UPDATED 07/24/14

NHTSA ODI #10585618

Official recalls

3

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

13V282000 · Air Bags; Electrical System

Jul 2, 2013

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Consequence & remedy

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Additional source detail variants (2)

Air Bags

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Electrical System

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

11V315000 · Steering:column

Jun 8, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Consequence & remedy

Consequence: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den