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2011 Dodge Nitro

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Dodge Nitro do not stand out strongly from the model-year median of 78.

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When problems were reported

Mileage at the reported incident

92 reports with mileage · 30 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports1 fire reports4 injury reports

Electrical System complaints

54 reports
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62,000 miles · Oct 27, 2017
Electrical SystemEngine

TL* THE CONTACT OWNS A 2011 DODGE NITRO. WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL SOUND WAS HEARD AND THE VEHICLE FAILED TO START WITHOUT WARNING. AFTER TWO ATTEMPTS, THE VEHICLE STARTED AND MADE AN ABNORMAL SOUND. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDIT…

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TL* THE CONTACT OWNS A 2011 DODGE NITRO. WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL SOUND WAS HEARD AND THE VEHICLE FAILED TO START WITHOUT WARNING. AFTER TWO ATTEMPTS, THE VEHICLE STARTED AND MADE AN ABNORMAL SOUND. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THERE WERE VARIOUS ELECTRICAL ISSUES IN THE PAST WITH THE HEATER, DEFROST, BRAKE LIGHTS, AIR CONDITIONER, AND RADIO. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

NHTSA ODI #11040440

91,222 miles · Sep 30, 2017
Electrical System

DOOR LOCK MODULE HAS FAILED POSING A SAFETY HAZARD AS ONLY ONE DOOR HAS A KEY LOCK. REAR HATCH HAS BECOME NON FUNCTIONAL AS THERE IS NO WAY TO RELEASE THE LATCH AS THE ELECTRONIC LATCH IS INOPERABLE AND NO MANUAL KEY LOCK EXISTS. THE PART IS ON NATIONAL BACK ORDER DUE FROM OVERWHELMING FAILURES. I HAVE AN INFANT AND THIS POSE…

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DOOR LOCK MODULE HAS FAILED POSING A SAFETY HAZARD AS ONLY ONE DOOR HAS A KEY LOCK. REAR HATCH HAS BECOME NON FUNCTIONAL AS THERE IS NO WAY TO RELEASE THE LATCH AS THE ELECTRONIC LATCH IS INOPERABLE AND NO MANUAL KEY LOCK EXISTS. THE PART IS ON NATIONAL BACK ORDER DUE FROM OVERWHELMING FAILURES. I HAVE AN INFANT AND THIS POSES SERIOUS RISK TO MY CHILDREN AS I CAN ONLY UNLOCK THE DOORS FROM INSIDE. THIS NEEDS TO BE A MANDATED RECALL TO FIX THIS ISSUE. THIS HAPPENED AFTER THE VEHICLE WAS PARKED AND STARTED INTERMITTENTLY, AND NOW HAS REACHED TOTAL LOCK SYSTEM FAILURE. THIS IS MORE THAN A COMMON PROBLEM WITH WIDESPREAD 2011 DODGE NITRO OWNERS.

NHTSA ODI #11030637

95,000 miles · Sep 27, 2017
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control

I STARTED A COMPLAINT BEFORE AND THE REF NUMBER IS 10995543 BUT MORE HAS HAPPENED SINCE. I HAVE HAD SEVERAL OCCASIONS WERE MY CAR WOULD ACCELERATE ON ITS OWN AND NOT STOP. I LOST ALL CONTROL AND IT WAS LIKE THE CAR HAD A MIND OF ITS OWN. THE CAR THEN WOULD STALL IN MIDDLE OF ROADS, INTERSECTIONS, ECT, I WAS ALMOST HIT HEAD ON BY…

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I STARTED A COMPLAINT BEFORE AND THE REF NUMBER IS 10995543 BUT MORE HAS HAPPENED SINCE. I HAVE HAD SEVERAL OCCASIONS WERE MY CAR WOULD ACCELERATE ON ITS OWN AND NOT STOP. I LOST ALL CONTROL AND IT WAS LIKE THE CAR HAD A MIND OF ITS OWN. THE CAR THEN WOULD STALL IN MIDDLE OF ROADS, INTERSECTIONS, ECT, I WAS ALMOST HIT HEAD ON BY A CONSTRUCTION TRUCK ONE TIME LAST YEAR CAUSE THE CAR ACCELERATED WHILE DRIVING ON A BUSY STREET, THE CAR JUST ACCELERATED, AND WOULDNT STOP AT A RED LIGHT AND THE BRAKES WOULD NOT WORK. THE STEERING AND EVERYTHING SEIZED UP AND THEN THE CAR JUST SHUT DOWN. A RED LIGHTNING BOLT POPPED UP ON THE DASH RIGHT BEFORE IT DIED. THIS HAPPENED ONCE IN 2015, ONCE IN 2016, AND TWICE IN 2017. I WAS TOLD OVER AND OVER BY ED SHULTS OF JAMESTOWN THAT IT IS NOT AN ELECTRICAL ISSUE. THEN I FILED A REPORT IN JUNE OF 2017 CAUSE IT HAPPENED AGAIN, AND AGAIN THEY JUST CHARGED ME AND SAID IT WASNT ELECTRICAL. NOW YESTERDAY 9/27/2017 THE VEHICLE DID IT AGAIN SO I CALLED ED SHULTS AND THEY WANTED ME TO PAY A DAIGNOSIS FEE AGAIN AND TO PAY TO HAVE IT TOWED 45 MILES AWAY, SO I SENT IT TO DAVE WARREN IN JAMESTOWN NY INSTEAD AND HE IS A DODGE DEALER, AND THEY INFORMED ME TODAY THAT IT IS ELECTRICAL. I AM SO UPSET BECAUSE THIS VEHICLE HAS ALMOST KILLED ME, ITS UNDER WARRANTY BUT THE WARRANTY DOESNT SEEM TO COVER MUCH OF ANYTHING OR EVEN THE DIAGNOSIS, AND I AM STILL PAYING ON THIS VEHICLE THAT IS COSTING SO MUCH IN REPAIRS. PLEASE HELP.

NHTSA ODI #11030227

125,000 miles · Aug 15, 2017
Electrical SystemEngineExterior Lighting

I HAVE A DODGE NITRO HEAT, THE CAR IS A LEMON. CONSTANT FAILS WITH HVAC, ELECTRIC, COILS, CATALYTIC CONVERTER. MY ENGINE LIGHT CAME ON AND I TOOK THE CAR TO THE SHOP NEXT DAY. NOW I AM BEING TOLD THE TRANSMISSION SYSTEM NEEDS TO BE REPLACED FOR 4K. I HAVE ONLY HAD THE CAR SINCE 2012, NEW. NOT EVEN 5 YRS OLD IN USE. I THINK…

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I HAVE A DODGE NITRO HEAT, THE CAR IS A LEMON. CONSTANT FAILS WITH HVAC, ELECTRIC, COILS, CATALYTIC CONVERTER. MY ENGINE LIGHT CAME ON AND I TOOK THE CAR TO THE SHOP NEXT DAY. NOW I AM BEING TOLD THE TRANSMISSION SYSTEM NEEDS TO BE REPLACED FOR 4K. I HAVE ONLY HAD THE CAR SINCE 2012, NEW. NOT EVEN 5 YRS OLD IN USE. I THINK THIS IS A REAL ISSUE THAT I GOT A LEMON FROM DODGE. THEY SHOULD DO SOMETHING.

NHTSA ODI #11015315

95,000 miles · Jun 16, 2017
Electrical SystemVehicle Speed Control

TL* THE CONTACT OWNS A 2011 DODGE NITRO. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND STALLED DIRECTLY AFTERWARDS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL DEPRESSED ON ITS OWN AND ALMOST CAUSED A CRASH. ED SHULTS FORD OF JAMESTOWN, NEW YORK WAS MADE AWARE OF THE FAILURE AND REPLACED THE RELAY B…

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TL* THE CONTACT OWNS A 2011 DODGE NITRO. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND STALLED DIRECTLY AFTERWARDS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL DEPRESSED ON ITS OWN AND ALMOST CAUSED A CRASH. ED SHULTS FORD OF JAMESTOWN, NEW YORK WAS MADE AWARE OF THE FAILURE AND REPLACED THE RELAY BOX THAT CAUSED THE RED LIGHTNING BOLT WARNING INDICATOR TO ILLUMINATE WITHOUT WARNING ON SEVERAL OCCASIONS. THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER ABOUT THE FAILURE AND THE DEALER REQUESTED THAT SHE PAY A DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WARRANTY COVERAGE BECAUSE THE DEFECT HAD NOT ORIGINATED FROM THE ENGINE. IN ADDITION, THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 95,000. UPDATED 10/18/17*LJ THE CONSUMER STATED ELECTRICAL PROBLEM CAR KEEPS SHUTTING DOWN IN THE MIDDLE OF THE STREET. *TR

NHTSA ODI #10995543

150,000 miles · Jun 6, 2017
Air BagsElectrical SystemFuel/propulsion System

TIPM ISSUES. CAUSING HORN TO GO OFF WHILE STATIONARY AND DRIVING. CAUSING CAR TO NOT START WHILE STATIONARY. AND CAUSING ISSUES WITH THE LIGHTS, WIPERS AND MORE.

NHTSA ODI #10993435

63,000 miles · Dec 27, 2016
Electrical SystemVisibilityVisibility/wiper

WIPERS STOPPED WORKING 12/20/16. DEALERSHIP SAID IT WAS THE WIPER MOTOR AND IT WAS $300.00 TO REPAIR. WHEN THE WIPER MOTOR REPLACEMENT DIDN'T WORK WE WERE TOLD IT WAS THE TIPM AND NO RECALLS HOWEVER PREVIOUS YEARS PRIOR THERE WHERE RECALLS. THE TIPM IS GOING TO COST $936.00 PLUS THE REPAIR COST LOOKING AT ROUGH ESTIMATE OF $1…

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WIPERS STOPPED WORKING 12/20/16. DEALERSHIP SAID IT WAS THE WIPER MOTOR AND IT WAS $300.00 TO REPAIR. WHEN THE WIPER MOTOR REPLACEMENT DIDN'T WORK WE WERE TOLD IT WAS THE TIPM AND NO RECALLS HOWEVER PREVIOUS YEARS PRIOR THERE WHERE RECALLS. THE TIPM IS GOING TO COST $936.00 PLUS THE REPAIR COST LOOKING AT ROUGH ESTIMATE OF $1,500. IT'S FORTUNATE I WAS IN MY DRIVEWAY AND NOT DRIVING IN A RAIN OR SNOW STORM. I HAVE BEEN WITHOUT A VEHICLE FOR A WEEK, A MAJOR INCONVENIENCE GETTING BACK AND FORTH TO WORK. NOT SURE HOW AN INVESTIGATION WAS CLOSED AND DENIED THAT THERE WERE ANY SAFETY ISSUES WITH THE TIPM ON THE 2011 MODEL. I HAVE READ MANY COMPLAINTS CONCERNING THE TIPM. *TR

NHTSA ODI #10937687

63,000 miles · Dec 20, 2016
Electrical SystemUnknown Or OtherVisibility/wiper

MY 2011 DODGE SEEMS TO HAVE AN ELECTRICAL ISSUE. I AM UNABLE TO USE THE DEFROST, OR AIR. EACH TIME I TURN IT ON THE ENGINE BEGINS TO RUN HOT. ALSO MY WINDSHIELD WIPERS TURN ON WHEN I START MY ENGINE, BUT THEY WERE NOT ENGAGED. THIS HAPPENS WEN THE VEHICLE IS TURNED ON AND STATIONARY AS WELL AS WHEN IN MOTION.

NHTSA ODI #10936569

Mileage unknown · Dec 19, 2016
Electrical SystemExterior LightingUnknown Or Other

MY WINDSHIELD WIPERS COME ON IN AND WON'T TURN OFF. IT HAPPENS WHEN I TURN ON VEHICLE AND WONT TURN OFF UNLESS I PULL OUT THE FUSE FOR THEM AND LEAVE THE FUSE OUT FOR WHILE. AT THE SAME TIME THE PROBLEM STARTS WITH THE WIPERS, MY BLINKERS WON'T WORK AT ALL. I HAVEN'T BEEN ABLE TO FIND A QUICK FIX TO GET THEM TO WORK AGAIN, UNLES…

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MY WINDSHIELD WIPERS COME ON IN AND WON'T TURN OFF. IT HAPPENS WHEN I TURN ON VEHICLE AND WONT TURN OFF UNLESS I PULL OUT THE FUSE FOR THEM AND LEAVE THE FUSE OUT FOR WHILE. AT THE SAME TIME THE PROBLEM STARTS WITH THE WIPERS, MY BLINKERS WON'T WORK AT ALL. I HAVEN'T BEEN ABLE TO FIND A QUICK FIX TO GET THEM TO WORK AGAIN, UNLESS I DISCONNECT MY BATTERY AND THEN RECONNECT IT. THAT DOESNT ALWAYS FIX THE PROBLEM THOUGH. BOTH OF THESE PROBLEMS HAPPEN PERIODICALLY, EVERY SO OFTEN AND AT RANDOM TIMES. IT'S HAPPENED ATLEAST 20 TIMES NOW.

NHTSA ODI #10936306

92,000 miles · Oct 17, 2016
Electrical SystemExterior LightingVisibility/wiper

SINCE LAST WEEK, RANDOMLY WHILE VEHICLE WAS IN MOTION OR SITTING AT IDLE, IT WILL CHIME WITH A WARNING. ALL MY WARNING LIGHTS FLASH, ALL MY GAUGES STOP WORKING EXCEPT VEHICLE TEMP, MY ODOMETER READS "NO BUS". THE WIPERS BEGIN TO GO CRAZY ON THEIR OWN AND I LOSE OPERATION OF MY BLINKERS AND HIGH BEAMS AS WELL AS FOG LIGHTS AND …

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SINCE LAST WEEK, RANDOMLY WHILE VEHICLE WAS IN MOTION OR SITTING AT IDLE, IT WILL CHIME WITH A WARNING. ALL MY WARNING LIGHTS FLASH, ALL MY GAUGES STOP WORKING EXCEPT VEHICLE TEMP, MY ODOMETER READS "NO BUS". THE WIPERS BEGIN TO GO CRAZY ON THEIR OWN AND I LOSE OPERATION OF MY BLINKERS AND HIGH BEAMS AS WELL AS FOG LIGHTS AND CONTROL OF WIPERS. MAIN HEADLIGHTS JUST STAY ON. THE VEHICLE STILL RUNS AND DRIVES BUT THE GAUGES JUST SOUND LIKE EVERYTHING IS CONSTANTLY TRYING TO RESET. THIS LASTS ANYWHERE FROM A MINUTE TO 20 MINUTES. THE VEHICLE WILL GO BACK TO NORMAL AND THEN RANDOMLY IT WILL HAPPEN AGAIN. I DROVE FROM CHARLESTON WV TO LA PLATA MD AND THIS INSTANCE OCCURRED 9 TIMES IN THAT 6 HOUR DRIVE. IT WAS COMPLETELY RANDOM AND LASTED RANDOM AMOUNTS OF TIME. NO BUMPS OR TURNS TRIGGERED IT. IT DIDN'T FAVOR HAPPENING GOING UP OR DOWN MOUNTAINS, JUST WHENEVER IT DECIDED TO GLITCH OUT. SO AT ANY GIVEN POINT DURING MY DRIVE, I'D LOSE CAPABILITIES TO USE MY BLINKERS AND HIGH BEAMS, LET ALONE KNOW HOW FAST I WAS GOING AND HOW MUCH FUEL I HAD LEFT....IT WAS VERY NERVE-WRACKING. FROM MY RESEARCH WITH THESE SYMPTOMS, IT POINTS TO THE TIPM. THIS CONCERNS ME AS MULTIPLE OTHER CHRYSLER, JEEP AND DODGE VEHICLES HAVE HAD RECALLS ON THE TIPM FOR THIS AND FUEL PUMP RELAY ISSUES. BUT MY VEHICLE WASN'T LISTED. I FEEL LOSS OF BLINKERS, SPEED AND FUEL GAUGES, AND PROPER USE OF MY HIGH BEAMS/FOG LIGHTS AND WINDSHIELD WIPERS IS A MAJOR SAFETY CONCERN. IF I CAN BE PULLED OVER NOT USING A BLINKER BUT CANNOT USE IT DUE TO THIS ISSUE AT RANDOM TIMES...THAT SHOULD DRIVE A SAFETY RECALL.

NHTSA ODI #10916425

Official recalls

3

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

13V282000 · Air Bags; Electrical System

Jul 2, 2013

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Consequence & remedy

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Additional source detail variants (2)

Air Bags

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Electrical System

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

11V315000 · Steering:column

Jun 8, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Consequence & remedy

Consequence: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den