2020 Dodge Journey

The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled. The contact pulled over to the side of the road, where the contact attempted to restart the vehicle, but the vehicle failed to restart. The contact raised the hood of the vehicle and observed condensation all over the engine. The vehicle was towed to the contact’s son's residence. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced due to a faulty radiator hose and cap, which caused the engine to seize. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 57,800.

The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, the contact was informed that the engine may have failed due to the vehicle having no antifreeze, which caused the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,800.

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up loud on its own, check engine light stays on and it says fuel cap seal is basically messed up and it’s been replaced multiple times and won’t change it’s reading. The real cause is the small leak off fuel injection system tank. Also can’t get the hands free call system on the wheel to work properly.

The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchased and installed a new aftermarket rearview camera. Recently, FCA/Stellantis announced recall 59C (NHTSA 25V-552) for this exact issue. My vehicle is affected, but I was informed by Dodge that no official remedy is currently available. This situation is preventing me from fully using my vehicle. The car is part of my car-sharing operation and was delisted from the Turo platform because of the open safety recall on the rearview camera. I am requesting that FCA/Stellantis provide an immediate remedy or allow an inspection to confirm that my rearview camera is functioning properly, so that I can safely return the vehicle to service.

The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive from my home in Buckeye, AZ. As I turned down a road, I heard a "klink" and the engine only reved in both drive and reverse. I turned off the car and pushed it to a nearby parking lot. I was able to call my insurance company and have it towed to Larry H. Miller Avondale Dodge. I awaited for the service advisor to call me and when Mark did call, it was to inform me the computer could not read my car due to the ABS module possibly malfunctioned and this is causing the computer to not read my transmission sensors. I was then told the ABS module is discontinued and cannot be found. Due to this, I was told labor and programming would be roughly $696, however the price for the module is uncertain. It has now been 2 weeks without a vehicle that has a discontinued part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rearview camera goes out at times. It just has a black screen. Other times the camera view is upside down or there are lines through the camera image. Other times it works just fine. There are intermittent issues with the camera throughout the day. This seems to have been the same issue as the 2018 rearview camera recall. This puts people at danger by not being able to see what is behind the vehicle. With the rear window being as high as it is, not being able to fully see what's behind you can cause an accident. There are no warnings or lights that appear to let you know there is an issue. Once you place the vehicle in reverse, you have to wait and see if the camera will work.