NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
195 reportsClear category filter27,000 miles · Mar 23, 2011
Service Brakes, Hydraulic
AFTER 27,000 MILES MY 2009 DODGE JOURNEY NEEDS A SET OF NEW BRAKES FOR THE FRONT TIRES. I HAVE HAD SEVERAL SUV'S TO FAR SURPASS THIS MILEAGE WITH NO NEW BRAKES NEEDED. AFTER TAKING MY JOURNEY TO A LOCAL MECHANIC, I WAS TOLD THAT 15 MINUTES BEFORE HE HAD AN IDENTICAL 2009 DODGE JOURNEY WITH THE EXACT SAME PROBLEM. WHEN I CAME…
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AFTER 27,000 MILES MY 2009 DODGE JOURNEY NEEDS A SET OF NEW BRAKES FOR THE FRONT TIRES. I HAVE HAD SEVERAL SUV'S TO FAR SURPASS THIS MILEAGE WITH NO NEW BRAKES NEEDED. AFTER TAKING MY JOURNEY TO A LOCAL MECHANIC, I WAS TOLD THAT 15 MINUTES BEFORE HE HAD AN IDENTICAL 2009 DODGE JOURNEY WITH THE EXACT SAME PROBLEM. WHEN I CAME HOME, I RESEARCHED DODGE JOURNEY BRAKE PROBLEMS ONLINE AND WAS SHOCKED AT WHAT A PROBLEM THIS WAS FOR JOURNEY OWNERS. I THINK A RECALL SHOULD BE DEMANDED. MY HUSBAND AND I BOUGHT THIS CAR TO BUY AMERICAN..... AND THIS IS WHAT WE GET. *TR
NHTSA ODI #10392710
29,400 miles · Mar 22, 2011
EquipmentService Brakes, Hydraulic
MY WIFE AND I WERE ABOUT AN HOUR FROM HOME WHEN THE BRAKES ON OUR 2009 DODGE JOURNEY STARTED SQUEALING VERY, VERY LOUD. I PULLED OVER AS SOON AS POSSIBLE, GOT UNDER THE CAR TO CHECK. I COULD NOT SEE ANYTHING SPECIFIC AND LET THE CAR SIT IDLE FOR ABOUT 30 MINUTES. AS SOON AS I STARTED TO DRIVE AGAIN, AT LESS THAN 5MPH, THE BRA…
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MY WIFE AND I WERE ABOUT AN HOUR FROM HOME WHEN THE BRAKES ON OUR 2009 DODGE JOURNEY STARTED SQUEALING VERY, VERY LOUD. I PULLED OVER AS SOON AS POSSIBLE, GOT UNDER THE CAR TO CHECK. I COULD NOT SEE ANYTHING SPECIFIC AND LET THE CAR SIT IDLE FOR ABOUT 30 MINUTES. AS SOON AS I STARTED TO DRIVE AGAIN, AT LESS THAN 5MPH, THE BRAKES STARTED SQUEALING AGAIN, JUST AS LOUD. I DROVE TO A NEARBY FIRESTONE FACILITY, DESCRIBED THE PROBLEM AND THE PUT IT ON THE RACK TO CHECK THE BRAKES. THE JOURNEY HAD 29,400 MILES ON IT.......AND THE BRAKES WERE COMPLETELY, TOTALLY WORN OUT!! THEY BROUGHT THE BRAKES AND ROTOR FOR ME TO SEE AND THE ROTORS WERE BADLY GROOVED. THEY SAID THEY THOUGHT THE BRAKES WERE TOO SMALL FOR THE SIZE, WEIGHT OF THE VEHICLE AND I TEND TO AGREE, ESPECIALLY AFTER READING OTHER COMPLAINTS ONLINE. I WAS TOLD IT WOULD HAVE BEEN CLOSE TO AN ACT OF SUICIDE TO CONTINUE DRIVING THE JOURNEY AND I AGREE. THIS IS OUTRAGEOUS!! AND FROM WHAT I READ, DODGE IS WELL AWARE OF THE PROBLEM BUT NOTHING HAS BEEN DONE. I AM NOW 08T $300, AND COULD HAVE BEEN INVOLVED IN A BAD ACCIDENT FROM FAILURE OF THE BRAKES. *TR
NHTSA ODI #10392504
40,000 miles · Mar 21, 2011
Service Brakes, Hydraulic
HEARD REAR BRAKES SQUEALING AND TOOK JOURNEY TO MECHANIC. MECHANICS SAID THE BRAKES WERE MORE WORN ON THE INNER PADS THAN THE OUTER PADS. MECHANIC SAID BRAKE PADS ARE SUPPOSE TO WEAR EVENLY AND THIS WAS A BRAKE FAILURE PROBLEM. HE ALSO STATED THE CALIPERS NEED TO BE REPLACED AND THAT WAS ALSO UNHEARD OF WITH A VEHICLE THAT ONLY …
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HEARD REAR BRAKES SQUEALING AND TOOK JOURNEY TO MECHANIC. MECHANICS SAID THE BRAKES WERE MORE WORN ON THE INNER PADS THAN THE OUTER PADS. MECHANIC SAID BRAKE PADS ARE SUPPOSE TO WEAR EVENLY AND THIS WAS A BRAKE FAILURE PROBLEM. HE ALSO STATED THE CALIPERS NEED TO BE REPLACED AND THAT WAS ALSO UNHEARD OF WITH A VEHICLE THAT ONLY HAS 40000 MILES ON IT. HE RECOMMENDED TAKING THE VEHICLE BACK TO THE DEALER TO HAVE THEM FIX SINCE THIS WAS A BRAKE FAILURE PROBLEM AND NOT JUST NORMAL WEAR AND TEAR. *TR
NHTSA ODI #10392295
18,329 miles · Mar 18, 2011
Service Brakes, Hydraulic
I PURCHASED MY 2009 DODGE JOURNEY NEW, IN 2009. THE VEHICLE NOW HAS 18,329 MILES -- IT'S BASICALLY STILL BRAND NEW -- ITS STILL UNDER WARRANTY!!!!. UNFORTUNATELY, I HAVE JUST HAD TO REPLACE ALL FOUR (4) BRAKE PADS, AND HAD ALL FOUR(4) ROTORS RESURFACED. THIS COST OVER $500 -- AND THE WARRANTY DOES NOT COVER THIS! IT IS MY UND…
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I PURCHASED MY 2009 DODGE JOURNEY NEW, IN 2009. THE VEHICLE NOW HAS 18,329 MILES -- IT'S BASICALLY STILL BRAND NEW -- ITS STILL UNDER WARRANTY!!!!. UNFORTUNATELY, I HAVE JUST HAD TO REPLACE ALL FOUR (4) BRAKE PADS, AND HAD ALL FOUR(4) ROTORS RESURFACED. THIS COST OVER $500 -- AND THE WARRANTY DOES NOT COVER THIS! IT IS MY UNDERSTANDING THAT THIS IS A KNOWN ISSUE THAT THE MANUFACTURER IS FULLY AWARE OF. STILL, THERE HAS BEEN NO RECALL ISSUED, AND NO WARNING HAS BEEN GIVEN TO THE OWNERS (THAT THERE'S A POTENTIAL OF AN UNDER-DESIGNED BRAKING SYSTEM ON THESE VEHICLES. APPARENTLY (MY UNDERSTANDING -- YOU PROBABLY KNOW BETTER), DODGE KNOWS THAT THE BRAKES ON THIS VEHICLE ARE TOO SMALL (?). IF THAT IS THE CASE, THEN THERE IS A PROBLEM THAT COULD LEAD TO AN ACCIDENT. I HAVE HAD OTHER CARS IN MY LIFE, AND HAVE NEVER HAD BOTH FRONT & REAR BRAKE PADS AND ROTORS COMPLETELY WEAR-OUT IN LESS THAN 20K MILES. EVEN IF THE MANUFACTURER INSTALLED PADS THAT WERE TOO SOFT, OR TO THIN, THERE SHOULD BE A WARNING GIVEN TO THE CONSUMER -- IF FOR NO OTHER REASON THAT THE CONSUMER NOT INSTALL THE SAME PADS AS A REPAIR. MOREOVER, AFTER-MARKET DEALERS, LIKE MIDAS, SHOULD BE ALERTED -- BECAUSE THEY CONTINUE TO FOLLOW THE MANUFACTURER'S RECOMMENDATIONS FOR REPLACEMENT PADS. IT IS RIDICULOUS TO THINK THAT A COMPANY THE SIZE OF DODGE WOULD PUT AT RISK, THE SAFETY OF THE VERY CONSUMERS THAT KEEP THEIR COMPANY SOLVENT -- IF THEY'RE WILLING TO SACRIFICE OUR LIVES (AND THE LIVES OF OUR FAMILIES) SIMPLY TO "SAVE FACE," THEN WHO WILL BE LEFT TO PURCHASE THEIR FUTURE PRODUCTS? FROM REPORTS I'VE READ, OTHER PEOPLE HAVE LITERALLY SPENT THOUSANDS ATTEMPTING TO FIX THEIR JOURNEYS. WHILE I HAVEN'T SPENT AS MUCH AS OTHERS, I SHOULD NOT HAVE HAD TO SPEND THIS TYPE OF MONEY ON A VEHICLE THAT'S STILL UNDER WARRANTY. *TR
NHTSA ODI #10392140
30,342 miles · Mar 14, 2011
Service Brakes, Hydraulic
OUR DODGE JOURNEY BEGAN HAVING BRAKING ISSUES. A TRIP TO THE DEALER REVEALED THAT AT ONLY 30,000 MILES, THE FRONT BRAKES WERE BASICALLY NON-FUNCTIONAL. WE NEEDED TO REPLACE PADS AND ROTORS, WHICH WERE FAR BEYOND MACHINING, ON THE FRONT AND PADS ON THE REAR AS WELL AS HAVING THE REAR ROTORS TURNED. THIS IS UNACCEPTABLE FOR A …
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OUR DODGE JOURNEY BEGAN HAVING BRAKING ISSUES. A TRIP TO THE DEALER REVEALED THAT AT ONLY 30,000 MILES, THE FRONT BRAKES WERE BASICALLY NON-FUNCTIONAL. WE NEEDED TO REPLACE PADS AND ROTORS, WHICH WERE FAR BEYOND MACHINING, ON THE FRONT AND PADS ON THE REAR AS WELL AS HAVING THE REAR ROTORS TURNED. THIS IS UNACCEPTABLE FOR A VEHICLE DRIVEN UNDER NORMAL CIRCUMSTANCES WITH ONLY 30, 000 MILES. *TR
NHTSA ODI #10390151
Mileage unknown · Mar 5, 2011
Service Brakes, Hydraulic
SINCE PURCHASING MY NEW DODGE JOURNEY I HAVE REPEATEDLY BEEN GOING BACK TO THE DEALER'S WITH THE SAME ISSUE. MY VEHICLE KEEPS ON VIBRATING AND PULSATING WHEN BRAKING. IT IS OCCURRING BETWEEN 3 TO 4,000+MILES AND EVERYTIME I TAKE IT IN IT'S JUST SPIN/CUT ROTORS AND REPLACE PADS. I EVEN WROTE AN ANGRY LETTER TO CHRYSLER AND THEY M…
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SINCE PURCHASING MY NEW DODGE JOURNEY I HAVE REPEATEDLY BEEN GOING BACK TO THE DEALER'S WITH THE SAME ISSUE. MY VEHICLE KEEPS ON VIBRATING AND PULSATING WHEN BRAKING. IT IS OCCURRING BETWEEN 3 TO 4,000+MILES AND EVERYTIME I TAKE IT IN IT'S JUST SPIN/CUT ROTORS AND REPLACE PADS. I EVEN WROTE AN ANGRY LETTER TO CHRYSLER AND THEY MADE ARRANGEMENTS FOR A CUST SERVICE REP TO MEET WITH THE DEALERS TO RESOLVE ISSUE. WHICH DOES HELP, BUT FOR ONLY A SHORT PERIOD OF TIME THEY ARE NOT LOOKING INTO THE REASON THE BRAKES AND ROTORS ARE BEING USED UP SO QUICKLY. REPLACING THE PARTS IS GREAT BUT FOR HOW LONG IS CHRYSLER GOING TO IGNORE THE OVERALL PROBLEM. THERE IS A PROBLEM WITH THE BRAKING SYSTEM OF THIS VEHICLE. I HAVE NUMEROUS JOB RECORDS TO SHOW HOW MANY TIMES I'VE BEEN TO THE DEALERS AND ALL THAT IS HAPPENING IS MORE OF THE SAME CUT ROTORS REPLACE PADS. ONLY ON MY LAST VISIT WAS I MADE AWARE OF A WARRANT EXTENSION FOR THE SAME PROBLEM ONLY NOW I HAVE TO PAY A DEDUCTIBLE. I CALLED CHRYSLER CUSTOMER SERVICE AND THEY MADE ME AWARE OF THE FACT THAT THEY EXTENDED THE WARRANT BASED ON COMPLAINTS, BUT ISSUED NO RECALLS BECAUSE THE BRAKES ARE STILL DEEMED SAFE. I HAVE BEEN TO THE DEALER'S AT LEAST 6 OR SEVEN TIMES FOR THIS ISSUE AND I HAVE A HARD TIME BELIEVING THAT ALL THAT'S BEING DONE IS AN EXTENSION OF WARRANTY. WHAT'S GOING TO HAPPEN AFTER THE THREE YEARS. I HAVE LOST MY PERSONAL TIME SITTING IN A DEALERSHIP'S AND NOW IT LOOKS LIKE MY WALLET WILL BE TAKING A HIT FROM DEDUCTIBLES EVERYTIME THIS ISSUE ARISES. THIS IS SO AGGRAVATING. *TR
NHTSA ODI #10386570
28,000 miles · Feb 19, 2011
Service Brakes, Hydraulic
I HAVE HAD THE DODGE JOURNEY FOR LESS THAN 2 YEARS AND IT ONLY HAD 28000 MILES TOOK IT IN FOR A NOISE COMING FROM FRONT OF CAR. THE DEALER TOLD ME IT NEEDED FRONT BRAKES AND ROTORS AND IT WAS NOT COVERED BY WARRANTY. I TOOK IT TO A LOCAL MECHANIC AND HE DID THE FRONT BRAKES AND ROTORS AND SAID THE BACK BRAKES AND ROTORS NEEDE…
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I HAVE HAD THE DODGE JOURNEY FOR LESS THAN 2 YEARS AND IT ONLY HAD 28000 MILES TOOK IT IN FOR A NOISE COMING FROM FRONT OF CAR. THE DEALER TOLD ME IT NEEDED FRONT BRAKES AND ROTORS AND IT WAS NOT COVERED BY WARRANTY. I TOOK IT TO A LOCAL MECHANIC AND HE DID THE FRONT BRAKES AND ROTORS AND SAID THE BACK BRAKES AND ROTORS NEEDED TO BE REPLACED ALSO AND THAT HE HAS NEVER SEEN THE BACK BRAKES WITH ONLY 28000 MILES THAT NEEDED TO BE REPLACED. $700.00 ON A CAR THAT ISN'T EVEN 2 YEARS OLD AND STILL UNDER WARRANTY????? NOT VERY HAPPY WITH THE CAR OR CHRYSLER THE COMPANY. THEY NEED TO PUT OUT A BETTER PRODUCT.
NHTSA ODI #10383875
43,201 miles · Feb 10, 2011
Air BagsElectrical SystemLatches/locks/linkages
PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES…
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PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE TO PAY FOR IT ALL AND THEY WILL REIMBURSE HALF FOR THE PART , LABOR IS ALL ON ME. THE VEHICLE HAS DONE THIS NO START PROBLEM 3 TIMES IN 2 AND HALF DAYS. ALSO NOTICE THAT THE STEERING COLUMN GETS HOT FOR SOME UNFORESEEN REASON . INFORM THE DEALER I PURCHASE MY JOURNEY FROM , I WAS TOLD THAT IS NORMAL. STILL HAVE THE JOURNEY CAN'T TRADE IN BACK BECAUSE I HAVE NO MONEY , SO I AM STUCK WITH IT . HAVING IT TOWED TO DEALER TO GET PROBLEM LOOKED AT AND ALL EXPENSE IS ON ME. WHAT DO I DO . I THINK CHRSYLER WILL NOT REPAY ME. I HAVE TO BORROW MONEY TO GET THIS DONE BECAUSE THIS IS MY ONLY TRANSPORTATION. I AM SCARED THAT I MIGHT HAVE A ELECTRICAL FIRE WHILE DRIVING AND WILL NOT NOTICE IT UNTIL IT TOO LATE. WHAT DO I DO. PLEASE HELP IN RICHMOND VA. *TR
NHTSA ODI #10381385
16,500 miles · Feb 9, 2011
Service Brakes, Hydraulic
PASSENGER REAR TIRE KEPT LOSING AIR. THE GOODYEAR SERVICE GARAGE BROKE THE TIRE DOWN AND CLEANED UP SEAL AREA AND I NOTICED IT STILL LEAKED AIR A WEEK LATER. THE SENSOR CAME BACK ON.. I PUT AIR IN TIRE AND IT LASTED ANOTHER WEEK TOOK IT BACK TO SERVICE GARAGE. THEY DISCOVERED THE STEM WITH THE SENSOR HAD A CRACK IN IT. IF IT WAS…
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PASSENGER REAR TIRE KEPT LOSING AIR. THE GOODYEAR SERVICE GARAGE BROKE THE TIRE DOWN AND CLEANED UP SEAL AREA AND I NOTICED IT STILL LEAKED AIR A WEEK LATER. THE SENSOR CAME BACK ON.. I PUT AIR IN TIRE AND IT LASTED ANOTHER WEEK TOOK IT BACK TO SERVICE GARAGE. THEY DISCOVERED THE STEM WITH THE SENSOR HAD A CRACK IN IT. IF IT WASN'T UNDER WARRANTY IT WOULD COST $40-$60 TO REPLACE. THAT'S A LOT OF MONEY FOR A VALVE STEM. THIS SENSOR IS A WASTE OF MONEY. LOOK AT YOUR TIRES SAVE MONEY. WHILE THE SERVICE CENTER FIXED THAT THEY SAW MY FRONT BRAKE PADS WORN DOWN TO ALMOST NOTHING AND THE ROTORS ALMOST COMPLETELY SHOT. HAVING ONLY 16,500 MILES ON MY JOURNEY I FEEL A SENSOR WOULD HAVE HELPED FOR THIS $360 REPAIR JOB. I GET A NEW BUT BARLEY LEGAL ROTOR YOU SELL FOR NEW. CAN;T EVEN TURN THEM DOWN ANY MORE. HAVING TO REPLACE THEM WITH ONLY 16,500 MILES IT A BUNCH OF --AP!! WHERE'S MY WARRANTY ON THIS. JUST SEND ME MY $360 AND WE'LL CALL IT EVEN. THE SAY DRIVING A SAFE AUTOMOBILE IS TOP PRIORITY. LET'S FIX THESE ROTORS. *TR
NHTSA ODI #10381371
19,100 miles · Feb 9, 2011
Service Brakes, Hydraulic
AT 19,100 MILES I TOOK THE 2009 DODGE JOURNEY TO A MISSOURI REQUIRED SAFETY INSPECTION STATION. THE INSPECTOR CALLED ME AND REPORTED THAT THE FRONT DISC BRAKES WHERE NEAR FAILURE. IN PARTICULAR THE ROTOR ON THE FRONT DRIVERS SIDE IS WORN VERY THIN. THE ESTIMATED REPAIRS ARE APPROX $800. THE MECHANIC'S OPTINION IS THAT THE RO…
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AT 19,100 MILES I TOOK THE 2009 DODGE JOURNEY TO A MISSOURI REQUIRED SAFETY INSPECTION STATION. THE INSPECTOR CALLED ME AND REPORTED THAT THE FRONT DISC BRAKES WHERE NEAR FAILURE. IN PARTICULAR THE ROTOR ON THE FRONT DRIVERS SIDE IS WORN VERY THIN. THE ESTIMATED REPAIRS ARE APPROX $800. THE MECHANIC'S OPTINION IS THAT THE ROTORS WERE DEFECTIVE OR INSUFFICIENT, AND THAT THE UNEVEN WEAR COULD BE CAUSED BY DEFECTIVE CALIPERS. *TR
NHTSA ODI #10381347
Official recalls
8May 6, 2016
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Mar 12, 2009
CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Oct 9, 2008
CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Consequence & remedy
Consequence: THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2008
CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Consequence & remedy
Consequence: DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA24003 · Vehicle Entrapment
Opened Aug 1, 2024 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23008 · Vehicle Entrapment
Opened May 1, 2023 · Closed Aug 15, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:doors:lock
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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